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The best restaurants serving Other cuisines food in England
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76 Opinions in 1 websites
On 6/8/24 I was served by a lady named Theresa who was on the till. And let me just say her customer service skills need a lot of work. She scowled her whole time of serving myself and my wife. Just from this one encounter alone I will not be returning which is very disappointing due to the fact it would have been our local garden centre
76 Opinions in 1 websites
This place is absolutely filthy. Tables with food stuck to them, benches in window sticky with spillage and floors sticky also. Toilets are not clean and they smell dreadful. It’s 9.47 in the morning. Had to wipe my feet on the way out to get rid of the food and stickiness. Avoid
73 Opinions in 2 websites
71 Opinions in 1 websites
After a lovely visit to the aquarium we needed lunch. The main rush had gone through and so I understand why tables hadn't been instantly cleaned, but I saw no real effort to rectify this. However, looking at the floor, I'm not sure when it had been properly cleaned, the edges were filthy. The place felt run run down, under staffed and a missed opportunity. Can't be helped I guess, but the toilets were out of action. Under the right management and direction, this cafe, in its position, could be worth 5 stars, however I see it has been consistently reviewed badly for years. Come on........ support what staff you have, it wouldn't take much to pull this out of the 1-2 star reviews to something higher. There could be a simple tweak to the menu that would be easy and provide a better choice of food. The Thai curry was acceptable and the chips cooked well enough I write from experience as a director of a coffee shop. You can do better.
62 Opinions in 1 websites
Called in here today with my husband around 2pm for lunch,sat at a table that had bits of food on it and dirty plates so got up and moved to a clean table as two had dirty pots on them,read on the menu you had to take note of your table number and go in the next room to order your food,a lady was serving customers at the counter it was a take away too,I asked for two vegetable soups,the lady said I think there is only one left,I will check,she checked with the kitchen who told her there was enough for two people,so I as pleased and ordered granary bread to come with it and our drinks,our drinks came with no spoons,so I got up to the cutlery tray and got them.A couple had come in and sat at the dirty table,they blew the crumbs off,it was still dirty,we waited a good 20 minutes for our soup,a young waitress brought it out to us,with the bread,no knife to spread the butter,so I got up again and went to the cutlery tray to get two,there wasn't any,I had to go into the other room to ask for some,I sat down,saw about a third of a bowl full of beige water with bits of green floating on the top,my husband was drinking his,it was like water,I tasted on spoonful and stood up with it and took it back,I told the lady on the counter I was not eating that it was dish water,I put the spoon in and showed her how it ran straight off,she asked if I wanted something else or a refund,I asked for a refund,went and sat down and ate my bread and cup of tea,the waitress had taken the dirty tables order and asked them if they wanted the pots clearing away,the customer's face was a picture,we finished our drinks,went back to the counter and was apologised to and was refunded the soup money,never been to Ely before won't put me off this town,but will not return to that cafe.
59 Opinions in 1 websites
Surprised at the relentless negativity expressed here. OK it is not fine dining and most people are stressed and in a hurry, but cut the poor staff - almost certainly on minimum wage as you swan off for your holiday - some slack. Food and drink are adequate if not exciting and most of the staff seem to make an effort.
58 Opinions in 1 websites
Ive come to starbucks a few times now and each time they cnt get a coffee right. To make it worse the order is typed on the cup.. The most recent time I asked for a mocha with cream and when i checked it there was no cream. I politely asked the lady to put cream on top to which she started questioning the order even though it was typed on the cup then she said the cream had melted! There was no cream on the coffee to begin with!!! Staff are rude and arrogant! If you can see after numerous times they still cnt get orders correct there is obviously a problem and looking at other reviews im not the only one!
54 Opinions in 1 websites
I took my parents out to the cafe and we all had a sandwich but my father wanted a toastie we waited and waited by the time my father had arrived we had all finished, it was 45 minutes before it arrived, service was slow and not very pleasant. We will not be going again
53 Opinions in 1 websites
The long term problems with Morrisons cafe can’t be more obvious. Just read the reviews. Those in charge at Morrisons clearly ignore what’s said in the reviews though because they couldn’t care less about their customers or their staff. If they did care they would have sorted these very obvious problems out by now and they wouldn’t have allowed them to continue for years. I’ll put the message in simple terms…..YOU DON’T HAVE ENOUGH STAFF! How many times do customers have to clear away the plates and dishes of the previous customer before they can sit down? How many times do customers have to wipe down their own tables? Last week there were 10 tables with dirty plates and bowls! How many times do we have to wait in a queue whilst the person working at the till is having to re-stock shelves or is taking food to tables? How many jobs are your staff expected to do? How many times do we have to be told that there’s a 30 minute waiting time for hot food when the cafe is three quarters empty! Today we were told that there was an hour wait on hot food! An hour to get beans on toast! So we decided to get cold sandwiches from the counter but no, they hadn’t any. Despite the exact same sandwiches being on sale 20 yards away in the store. MORRISONS COULDN’T CARE LESS ABOUT THEIR CUSTOMERS OR THEIR STAFF.
49 Opinions in 1 websites
49 Opinions in 1 websites
48 Opinions in 1 websites
If I could give a zero I would. Dirty sticky tables. Staff disinterested and unhelpful. Wasn't willing to come out to show us how to work the coffee machine and slid the sandwich across the counter, if I hadn't been quick it would have ended up on the floor. The coffee was luke warm and the sausage sandwich was Inedible, the bread was dry and the sausages were cremated and cold. The staff definitely need training in customer service as they were bordering on rude. Not a place we will be visiting again