The best restaurants serving Other cuisines food in Telford and Wrekin West Midlands

I don’t know if the management has changed or if they’re just cutting corners, but The Malthouse has gone completely downhill. A few weeks ago, it was a great spot – friendly service, decent food, and a lively atmosphere. Now it’s filthy, chaotic, and badly run. Tables were sticky, glasses sat on the bar for ages, and the toilets were disgusting. Staff looked like they didn’t want to be there, and the food was cold and tasteless. Such a shame to see a place with potential let down by poor management. Won’t be returning.

Amazing place to be very friendly and polite staff management are fantastic and very helpful as are her employees definitely will be visiting again

Good selection of stuff but poorly designed and car park is dangerous

We had the sunday roast beef and lamb shank. The roast dinner tasted like it had been standing around for hours....meat and roast potatoes hard with no flavour. Lamb shank oily, no mint and drowned in gravy. Maybe we chose the wrong day of the week? Also, none of the puddings we ordered were available, although shown on the computer.

Rang and asked to provide some hot breakfast sandwiches for 16 people at 9.20am. I arrived on time and everything was ready, staff were lovely and personable

Usually call in two times a week. On three occasions we have had a voucher to use. Today free cookie. Alas no cookies. Can accept that but last two occasions have tried to use a voucher and could not accept as they had run out. Should have gone to the costa inside next and tried there. So lure us in with offer of a free cookie then sorry have all gone. No alternative so looks like by I’m going to go elsewhere

Ordered a coffee while waiting for the train, lovely coffee and really friendly service. It is so nice for a small station to have somewhere to get a drink.

Visiting the antique centre we saw it had a tea room. Very nice feeling and very clean. The rwo ladies serving were extremely helpful and very friendly. Nothing was too much trouble! Food was very good too! Excellent coffee! Will certainly go back.

I've been going to this nice place for many years & had a good relationship with this gentleman who owns the business. I thought! I've noticed over the years businesses set up, they can't do enough for their customers but unfortunately when they start being rude towards their customers it's time to throw in the towel. They do a card for valued customers. For each hot drink you purchase, you receive a stamp. Once the card is full, you get a free drink.. On one occasion I visited I forgot my card and he hadn't any spares to give me. He assured me on my next visit he would put two onto my card. I remember saying you won't forget will you joking. His reply was no with a smile. Guess what? On our next visit, I purchased food with two hot drinks served by another server. I asked to talk to the gentleman who served me on our last visit. He walked over and I explained politely. He said he couldn't remember and walked off. I asked him again politely. He replied it's just a card and walked off. Yes we have good days and bad days but unfortunately I've noticed over time the Saturday girls & boys have come and gone. Apparently, who havn't been treated nicely, one told me. Now his family are now behind the counter serving. It's just seems like a money making machine with no warmth no smiles towards the customers. I walked over to him and gave him my card. Unfortunately I won't be going back. Such a shame, but it needs to be mentioned.

Every table was full with half eaten food, so struggles to find anywhere to sit. Only 2 members of staff working.. one in kitchen and one on tills and restaurant area. Asked for our blue light discount to be told if we weren't in uniform, we couldn't have it, despite showing our card. Really need to review the staffing and policies