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1779 Opinions in 2 websites

1534 Opinions in 2 websites
We booked a table for 5 of us for dinner. When we arrived, there was confusion on where our table was. The bar tender asked some people to move, then it turned out not to be our table, and we were given another table. We sat down but had not been given any menus, so I went to get some only to be told, they weren't able to serve anything other than fish and chips as their ovens had broken. why were we able to book for dinner if they weren't working? They appeared to be understaffed, there was a birthday celebration happening in the main restaurant, and because of this, it felt like they didn't want anyone else to have food. Maybe we were an inconvenience wanting to have food too, most people in the bar area where we were sat were just having drinks and watching the sport on the TV. We really didn't feel welcome, so we left, so as not to ruin a catch-up with friends, we went somewhere else and enjoyed a really nice meal. The pub was recommended to us by another friend who said it was really good. so why did we not get this experience?

1283 Opinions in 4 websites
Just had the worst experience I have had in a pub in a long time. This used to be a great local pub with great food, it’s now AWFUL. The staff excluding original staff are unfriendly and rude, Ethan is uninterested rude and unfriendly. This is the third time I have tried to eat at the pub, the last time I came they cooked the sausages until burnt on the outside completely raw in the middle, Jade who is a great member of the team was polite and got it re-made. We just ordered a burger and chips which was cold and fish and chips which was over cooked and brown, either old dirty oil or burnt. We sent it back Ethan didn’t apologise and took it to the kitchen in which Brian the chef decided to place his hands on the cold chips and stare at us making us feel intimidated. When I got my refund another chef stared at me looked me up and down. We are now staying to drink our drinks and continuously being intimidated as three young women. They got a probe and checked the burger and shouted what’s wrong with the burger. By the way continuously looking at us as I write this review and threw something on the floor in anger making us feel uncomfortable purposely. Absolutely disgusting. I run a local business and used to recommend this pub, I will be telling everyone I know about our experience. It’s clear this pub doesn’t care about paying customers and using imtimdation tactics when their chefs can’t cook a simple sausage, chips, fish or a burger which by the way is £20 per person. AWFUL, if you want good food and great service there’s great places nearby, avoid at all costs

1142 Opinions in 3 websites