Delivery
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Outdoor
The best restaurants serving Other cuisines food in Woodlands Mansfield East Midlands
9 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1641 Opinions in 2 websites
Capo lounge has always been my go to for delicious food , friendly staff and great environment, until yesterday… I visited with my son for lunch before the local football match and had the most awful experience which resulted in me walking out. On arrival we waited at the entrance to be seated. It was busier than usual, but I could see 2 empty tables. The older lady came to us and said (quite abruptly) there’s at least a 10 minute wait , I was happy to wait, and presumed the empty tables were reserved , but literally seconds later a young man came up , looked puzzled as to why we had been told to wait and showed us to the afore mentioned table. I don’t eat chilli, usually nothing is too much trouble if I request to have chilli removed ( where possible ) or alternative sauce etc but not today. Appreciating it was busy, young girl serving was evidently stressed and further miffed that the lady she was serving had to return to her table to get her payment card. There was a queue forming, however that doesn’t excuse poor customer service. I was not even greeted with a hello when I approached the til. I asked if I could swap a quesadilla on the tapas menus for a different filling which is on the brunch men and pay any difference, the answer being no because one ( I assume the main menu ) is ‘a big round one’ and the others are ‘ cut up’. So I then asked if I could have Breakfast Quesadilla which states ‘Chorizo & cheddar quesadilla, topped with guacamole, tomato & red pepper salsa, coriander, Aleppo chilli and a fried egg’ without the chilli ( it says topped with so I presumed it was on top of the quesadilla) I’m told no because it’s in the sauce , so I ask if I can have it without the sauce but I’m told no because they are pre made quesadilla ( I thought food was cooked fresh / to order ?) I was asked if I had an allergy to chilli which I said no I just don’t like it , and it seems if I had a food allergy there may have been a way of having the food without chilli? So my next option was to order a selection of sides to eat as a main but apparently you can’t do this , I had to order a main to go with the sides , have to order sides without a main ( despite my doing this on many other occasions , surely a few sides together is only like tapas in a fashion and I would still have been paying the same [if not more ] as a main meal. ) At this point I gave up and I walked out in disgust. Upset and disappointed is an understatement. Always loved it and raved about it, never again will I go there. I did call after the experience and was offered to speak to the general manger but I didn’t have time to wait I was too flustered trying to find somewhere else to eat ! (Which I did , Horizon on church street , highly recommended)

721 Opinions in 2 websites
Great place to watch sports in Mansfield, plenty of big screens

146 Opinions in 2 websites
We came here thinking it was still a weatherspoons but it is not, it's had a pint job but all the same old furniture and damaged toilets clearly not a improvement the, We only popped in as we still had 1 hour and 20 mins parking, plenty of time for a beer n burger, not the case however, it's now table service only and took 20 minutes to get served, then 20 minutes after that my wife had to go and ask for the drinks only to hear a member of staff in the background shout "we're busy what does she f###### expect" not the best tbh, Then time started ticking and our food was not arriving nor was anybody else's food who had been served before us, when it got to the point that we had been there for over 1 hour and only had 15mins on the parking, I went up to pay for drink the and cancel the food, the manager who canciled my order was okay however their was a woman in the little room at the end of the bar wavering her writs around shouted "what the f### do they expect?, Well to clear things up for that member of staff who clearly can't control her emotions and clearly should not be employed to serve in a restaurant, I'm not asking for the world when I say, I'd like a drink in my had within 40 minutes of entering an establishment and I'd like my burger within 1 hour and I'd really like to not hear foul language and insults shouted towards me while at the bar by someone who can't control their emotions at work.

5 Opinions in 1 websites
Staff need lessons in customer service.I stood on my own at the counter waiting to be served while both of the staff were stood together looking at pictures on their smartphones.When my wife told them that a customer was waiting she got a childish and petulant"alright I'm coming"!! I walked off in disgust and won't be going back.A shame you can't give a zero score because this place deserves it.