Love Coffee in Mansfield

Been fairly regular for the past 7 months, and never had an experience like today. My friend and I went in today around 4 o’clock, she ordered a salted caramel frappe no cream with coffee, the staff member « Amy » promptly forgot these requests, and had to be reminded as she was putting cream on (not sure if she did actually put coffee in), we both wrote it off until I was served, I am lactose intolerant, and asked for an oat latte with vanilla, at first she had the regular milk jug for steaming and I had to interject and then when pouring my coffee shot, she attempted to use a takeaway cup that had been face down in the water/coffee/milk mixture in the tray of the machine (as it had been taken apart for I assume cleaning 3 hours before closing), I then asked her not to use that cup as not only do I have allergy to milk it’s also really gross, the whole time they were being standoffish, and then when I got my drink there was no vanilla as she had forgot that too, although she apologized and corrected the error, it just felt really uncomfortable to ask for what I paid for to be made safely and properly, the rude demeanor took us both off guard, I have never had anything happen like this before but it’s just disappointing and below standards.

Really busy, good atmosphere, great service, enjoyed it. Would be 5 stars but it's too expensive for that...haha

Booked a table for Sunday Lunch; when we arrived, we were advised it was half an hour wait! Not a great start, so ordered drinks from the bar & ordered two Beef Sunday Roasts on the QR Code. Food arrived & sizeable portions, but Beef was tough & fatty. There was no place to decline which elements you didn’t want on QR Code, so Red Cabbage & Mash wasted. Whatever happened to good old table service? No tip left as guess the QR Code doesn’t get out much!

Love a good karaoke night at the Dragon 😊, great atmosphere, friendly bar staff. Great for watching all type of sports 😊

Atmosphere not rated highly being in Tesco! But depending on who serves you it’s actually really nice. Service is everything no matter where you go and always appreciated.