Golden Eagle in Mansfield

Booked a table for Sunday Lunch; when we arrived, we were advised it was half an hour wait! Not a great start, so ordered drinks from the bar & ordered two Beef Sunday Roasts on the QR Code. Food arrived & sizeable portions, but Beef was tough & fatty. There was no place to decline which elements you didn’t want on QR Code, so Red Cabbage & Mash wasted. Whatever happened to good old table service? No tip left as guess the QR Code doesn’t get out much!

Staff were welcoming and efficient. Didn't overly enjoy the Sunday lunch as it was drowning in gravy. No check back either

Visited the golden eagle a few times and it’s never disappointed always such nice food and friendly staff. On this visit I had cowboy burger which was cooked beautifully by Peter and Pato? Can't wait to come back for our Christmas meal

I really struggle to eat out, I’m Coeliac and require gluten free, a vegetarian by choice and peppers and tomatoes are too acidic and cause me stomach ache and reflux! I avoid going public but it was my partner’s Birthday and myself and the kids wanted to take him out. The member of staff who served me did her absolute best to sort my food for me, It was such an awkward order removing this and that and adding this and that, she had to enquire twice in the kitchen. Not once was I made to feel a pain in the arse, even though I know i was! Another member of staff also helped and both asked if my food was ok at our table. My food came perfect and I was so happy to enjoy a Chocolate Fudge cake for dessert. Besides my awkward self, my family had a lovely meal out, we thought it was good that the tables were set a nice way apart so you don’t feel cramped and you had your own space rather than being back to back with other people as is the case in some places we visit. This was our first visit and we will definitely come again. Good food, lovely relaxed atmosphere and staff who do their best!

Had Sunday lunch and it had the smallest portion of mashed potato ever we did ask for more which we got sent by the chef while still being told that was a normal portion at 13.99 a meal don't think it was value for money.

This pub has an incredible atmosphere that instantly makes you feel welcome. The tasty food and friendly staff create the perfect setting to relax and unwind. Whether you're catching up with friends or enjoying a quiet drink, the vibe is always lively. The weekly pub quizzes are a bonus too :)

The food was amazing really good flavours and portion size not bad good menu choice and very reasonable prices

Came here for a spot of lunch, I ordered from the lunch menu, with help of the lovely woman who’s name was Lauren, I had a baguette and it was lovely, I cannot recommend going to this place as much as I would like to, Lauren’s customer service skills were absolutely fantastic! She is an absolute credit to the team of Golden Eagle Mansfield, I will definitely be back, and I hope to see Lauren again soon!

well what happened today could only be described as remarkable, there was an amazing young woman working the floor today i believe that her name is Lauren, she took the time with us to make sure we was all okay, she helped me out with my allergies by pointing out what i could and couldn’t have on the menu i definitely will be coming back and hope to see her again!

Visited monday evening with a larger party and no booking, Lauren the door host was very accommodating and ensured we were seated promptly and had everything we needed. Was served by Miranda on the bar who was so patient with and my fussy kids and the food was absolutely delicious. Very impressed.

A brilliant visit to the Golden Eagle last Monday where we were greeted by a new face, Lauren. Although she is new she is a credit to the pub and was warm and welcoming. Bobby was brilliant offering to grab us drinks or puddings after our main courses. And it was a surprise to know the Manager Liam is able to multitask and cook food as well as run a pub! Fab pizzas and dough balls from Sharon as always, would highly recommend to family and friends 🧡 Job well done guys!

Fantastic service from the moment we walked in! Claire greeted us at the door and Riley served us at the bar, both extremely polite and gave warm welcomes! Sam brought us food out and asked if we wanted any sauces or there was anything else he could do for us. Both Pete and Adrian cooked us perfect steaks in the kitchen! Would definitely recommend to friends and family!

Always great service along with great food and a relaxed environment, Bobbie was brilliant at serving us and making ordering our food really easy, would highly recommend

Had a problem with the food the waitress Becky was amazing

My lad treated me to a pub meal. I had cowboy burger and my lad had smokey bbq pizza. The staff were friendly, very polite and welcoming. The food was beautiful, my burger was delicious. My lads pizza looked amazing and the aroma........Homer Simpson moment... I must admit that this was our first visit here, to say how long it's been open and we live only couple mile away. Next time we ho, we're playing pool!

Came in for a meal and was greeted by very friendly staff at the door who promptly guided me to a table. Alex took my order at the bar very quickly and kindly. I ordered and received the best rump steak I’ve had for a while that was cooked to perfection by Jack in the kitchen. All in all an amazing experience and will be back again very soon!

Lovely staff and food, Claire Thompson went above and beyond to help with our fussy child with food great customer service

Food not good .chips very hard and burnt .chicken hard and dry not much bba sauce .no staff came and asked how it was. Will not return

30% voucher only worked on one visitor on the same table, yet most of us had the same food. Nachos were dry & very small portions - not worth the money Special requirements & requests were ignored. Not a good experience

Liam runs a great pub, he seems to choose his staff well..and knows how to run a team. Sunday lunch was excellent

food was lovely. great service from front off house staff. friendly service and fast service from the team. well priced too

Very friendly staff, very clean. Lovely food ,quick service, good environment

Never had a bad meal or experience at the Golden Eagle. Claire treats us like family every single time, always can’t do more for us. Liam’s always running around working his hardest. The rest of the team are also so welcoming.

Service amazing, food brilliant and we will be back

Today i was visiting this pub with my family for the first time and i am absolutely pleased with servis and food.Thanks to the pubs team Pete,Sam,Alex and Claire,thank you guys for amazing service.

I’d like to add a special mention for Becky! We work close by and try to come in on our lunch breaks. Becky always has a friendly smile waiting for us and great customer service and is very hard working. We work quite stressful jobs so it’s nice to come and wind down and she always remembers what we have to drink and eat and looks after us. If I could give her 6* I would. Thanks Becky for keeping us sane on our little break from work.

Visited last month as part of travelling around. My friend lives in Mansfield and was staying nearby. Had the garlic pizza bread which was amazing. For main classic fish n chips lov. Looked after by Liam and Claire. I asked the chefs name and was told it was Riely.. well done all. WILL BE BACK

Came here on Tuesday and was served by Taneesha. Excellent service, answered every question and query I had with and made me feel comfortable. Very smiley and bubbly girl. Food was excellent. Will definitely be back!

Came to the golden eagle with friends and it was lovely! Got a nice welcome. Food was brill and came out pretty quick. Will definitely be returning

Great time had by the whole family, we were met at the door by the lovely Claire who showed us to our table and explained all the ways we could order. When our food came out we were all delighted with the quality of the steaks . My young son had a pizza custom made to his own requirements by Sharon and loved it. Excellent service and great food for the price, we'll definitely come backx

Had a really lovely evening and great food, staff were lovely.

Beautiful place, never been before as I live in Hucknall but my partner works in Mansfield. Very friendly, beautifully cooked food!

Updated room layout is great . Staff very polite and helpful. The food quality and service were good Fully enjoyed the visit

We went for a birthday meal with a large party all food came out together, piping hot and tasted amazing 👏

The service was poor. We were kept waiting to be seated, although it was not busy. The food was bland. No side salad to the chicken burger. No mustard for a mixed grill. The drinks are expensive. Would not recommend this restaurant and will not be returning.

The front of house manager was unwelcoming not even a hello or how she could help us, just have ya booked a table. During our meal the manager came to clean a table that was at the side of us which had not been used during our visit and as she was cleaning I had her arse in my face as I was still eating, she did not even apologise even when this was mentioned this to her just a shrug of her shoulders and totally dismissed this. Even when leaving my disabled son had forgotten his hat and a shout across the bar from the manager oh ya forgot ya hat. Her body language and overall demeanour was unpleasant and ininviting, we even notice that she was not pleasant to others as a elderly couple came in and was not shown to their table she just pointed and they were given a instruction to get their own menus and cutlery themselves, if this is the standards you use I will not be revisiting again.

We came to your pub around 8:30pm with my grandchildren for a late dinner due to a short notice change of plan. I checked the website and food was planned to be served until 9pm and the pub open till 11pm, I thought that’s great! On arrival we were met by a manager who never said hello, just “are you wanting a table?” I replied with yes please she replied with “well we don’t have any pizzas and all that side is closed now” as she gestured over to the side of the pub where the toilets are located, I said that’s fine, we’ll eat whatever you have and sit anywhere. We had 3 young hungry children with us and happy to go with the flow. We sat down, at a table right next to another couple who were having a very loud conversation, which seemed an odd place to put us as there were more than 10 other tables free but we sat there as we were told. We ordered for and spent almost £80, the food arrived and was absolutely delicious! Which is the reason for the 2 stars instead of the one. After finishing food, the two boys were keen to play pool with us, so we moved over to the pool table. At 9:35, the same lady who met us at the door, came over and quite abruptly said “you do realise we close very soon”, I was surprised as it wasn’t 11pm, so I asked what time, she replied with 10pm and I asked what time was it now, where she replied 9:35 and gave a smug look. I said ok no problem but the website did say it closed at 11pm, she replied with “the website?? Well that’s not the case we only stay open until 11 on Friday & Saturdays, as you might notice it’s very dead in here now!” I said , ok and planned to leave before 10pm. All of the staff then waited coats and bags on near the bar, waiting for us to leave, you can imagine how uncomfortable this made us, we left, not finishing our game of pool and we won’t be returning anytime soon. I would suggest if that’s how customers are treated in the evenings, it is no wonder there is no trade after 8/9pm. It’s such a shame as it’s a lovely building with great parking and the food was brilliant! The service let the brand down significantly.

Came In for a Sunday lunch! Food was hot and tasty, staff friendly and pub nice and clean. Will be back!

Visited here today and was served by becky..what a lovely lady she is! Went above and beyond for us today great service Thanks becky

Great food great service at a very good price

Nice and quiet for a spot of lunch

Good food, good atmosphere, food was excellent!

Lovely meal tonight. Staff all friendly and helpful. Special mention to Chloe, who greeted us with a smile, showed us to our table and made sure we had everything we needed. Highly recommend a visit!

Thanks for Alex and Sam for their exemplary service. They are an asset to your company. Will be coming back.

We had reserved a table for 9 for a birthday. There were no issues getting the table. The food was ordered on the app The food cam out sporadically with one person finishing before the last meal arrived. Some wanted pudding again ordered on the app the pudding arrived no dinner plates were collected. The standard of the steak was poor the food was average.

Very average pub chain food, but service was good, prompt. Parking plentiful and venue clean and tidy.

Rather surprised to find quiz on a Friday night in a food led pub but enjoyed our visit. Our highlight without a doubt was Alex behind the bar.. His honesty and commitment to deliver a quality of service simply made us smile outloud. Was taken aback by the high price of a standard red wine and a pint of Guinness tbh. But hey ho.... Keep up the good work Alex 👏

Excellent service, good food at a very reasonable price.

Food is tasty enough but the fussy eater may struggle to find something to eat

Everything was very enjoyable for a Marston's restaurant and even better with a discount voucher. I loved my spicy chilly burger. The service was quite quick following ordering.

On arrival Becky was polite welcoming chatty she taken our food order for the table and she re read back to make sure the meals was correct what we ordered food was lovely Becky checked back to see if everything was all good she couldn’t do enough for us will definitely be returning in the future. Becky is a amazing staff member to your team

Portion sizes are small. My husband ordered a mixed grill and he had 5 chips on his plate. Paid £16 for this and there was hardly anything on his plate.

Thought id try this place as not been for years and my friend had never been. We found a table and ordered are drinks and food using the app both deciding on the steak and philly wrap mine being med rare and mates medium well. Not a long wait at all till a lovely lady called Becky bought are meals we asked wich was which and to my friends disappointment hers had been done medium rear as well but was prepaid to try it and if struggling to return it which we did Becky was very appoligetic and bought a fresh one out. We also want to thank the chef Peter for being so understanding I even told the manager about are experience with Becky. WILL BE BACK

Lovely meal and atmosphere, becky on the bar was lovely very smiley and friendly

We were served by a lovely lady named Becky! Her service was impeccable and she is a true asset to the company! Well done Becky

If I could give 10 stars then I would and it’s all down to the lovely girl called Becky, we come in regular and she always goes above and beyond for us on our visits, she’s a credit to the golden eagle team!! :)

Lovely food. Served by friendly helpful Becy who was bright and cheerful.

Lovely evening out. Fantastic atmosphere and staff are super lovely. Thanks to Shaz ❤️

Lovely place to eat or just chill. Decent food and Sharon does a mean pizza

The staff were very friendly and helpful

Amazing staff including Daniella who was our hostess, food served promptly and superb... definitely be back! 10/10 all round. Thank you

Was told it was a 45 minute wait for food but we got it within 20 minutes

Lovely meal extremely friendly staff great service Daniella was very helpful. 😀

Poor experience been going here for years. undercooked burger, ordered a cheese burger they brought me out a spicy burger won’t be going again

So we walked in around 7:10ish and got told there would be an hour wait for a table. I then looked online and booked a table for 7:15 whilst sat in my car and rang up to confirm and this was no problem at all! Was seated straight away?? The original blonde woman who spoke to us avoided us like the plague but was speaking to everyone around. We then used the QR code on the menu to order because it’s more convenient for us and the onion rings I’d added and paid for on my burger were not there. And it seemed impossible to flag down a staff member to tell them so I guess I’ll forgo the £1.50 I’d paid for these. The gentleman with long dark hair who did seat us and brought our drinks over though was lovely. Just overall a very mid experience and I won’t be in a rush to come back.

We were served today by Becky. I wanted to share how helpful and lovely she was , a valuable member of staff.

The food was amazing with plenty of choice and the place was spotless. The service was friendly and polite and our orders were brought out correctly, even though we made an amendment to one of the meals. We will be back! Thanks

Group of 7 people came for my daughter’s 13th birthday. All of us enjoyed our meals.

Excellent food and customer service from Bobbie

A lovely welcome for our party of 11 to celebrate a family members retirement, the staff were so welcoming, and the service excellent , making our celebration, even more special. Thank-you

The staff at The Golden Eagle were really friendly, helpful and welcoming. The premises were clean and tidy and tables were cleared quickly once customers had left. The food was presented really well and tasted amazing. We felt very welcomed and will definitely be visiting again soon.

Great food and service. Visited last weekend as a part of a group of 16 people and food came out promptly and was all very hot. Would highly recommend. Shout out to Becky, Alex, Sam and Bobbie and who served us.

Came for a meal today, 15 of us in total, all the food arrived cooked to perfection and all piping hot! Special mention to Becky, Alex and Bobbie who served us. We shall be returning soon! Highly recommend!

Food was absolutely lovely! All arrived hot and at the same time, even though there was a big group of us! Staff all helpful and friendly! Will be returning soon and highly recommend!

Bit disappointing about the food and the drinks are way to expensive

Usually really spot on here but boxing day a pre ordered menu sent over a month ago. A shambles to be honest. Turkey dinners were cold a steak that was again pre ordered well done with no stilton sauce yet it came covered in it and then they had ran out of desserts that had again been pre ordered. Heard the next table complaining too! The poor waitresses were so polite and apologetic but it isnt their fault.. Management sort it out!!

Best 2 hours of Chloe’s life 😉( ps if you want a better service you must wear the cowboy hat )

Very nice food, good prices, excellent steak and drink offer, very efficient friendly

Lousy. The food has no stars, we wont be coming back

Very friendly service. Excellent food which came quickly and was hot. Nice pub. Will be going again.

Very hard to fault anything. The food and the service was A1. The only reason I gave 4 stars instead of 5 for the atmosphere was because we had been allocated seating near the pool table and this proved to be a rather noise affair with people playing on the table while we were eating our meal. I will point out that our table was pre-booked by another family member and we were just guests.

Service for food abit strange starters came out very quickly, but then left with empty plates on the table for about 20 mins, when mains eventually came out only 6 of the 7 came out and had to wait a further 5-6 mins wait for the last meal. Overall the food was nice apart from the steak which was very fatty and chewy. Also for £2 the steak dressing was just a drizzle definitely not worth £2!

The service was lovely. The food was amazing. I can’t complain and will definitely be coming back!

Helen was the star of the show for me, met us at the door with a friendly face and made us feel so welcome and looked after. Should 100% give this hard working lady a raise

Good value food, lovely pint but a bit steep

I've been today for lunch with the family for the first time. The food was amazing, and the service, our server Helen was fantastic, nothing too much trouble. Defo recommended and we will be going again.

Visited today for the first time since it stopped being 241 on food, we was served at the till by Helen and she recommended the fish and chips and it was absolutely delicious, so we will definitely be returning again soon.

As always, really lovely staff, polite and helpful. Food is always well cooked and served quickly no matter how busy the restaurant is.

Went with my wife for the steak and a drink offer, when I went to order I was told the offers were not on, due to food intolerance!!!. If so, they need to change there web site and say the offers not on.

Sharon was extremely professional and couldn’t help enough

Sharon was very friendly and helpful food was lovely

Absolutely Terrible! Not particularly busy but was waiting an hour for 2 meals and 45 minutes for drinks that I had to chase up! When the food eventually did come, it was terrible. The naan bread was basically solid! I could have gone in to the Aldi next door, bought all the ingredients, drove home and then cooked the same 2 meals myself in less time! And it would have probably tasted better as well.

Paid £3.05 for a refillable drink. Ok that's a reasonable price but getting a refill is nearly impossible. Table service for food and drinks so it's somewhat expected to get a refill from the table...... if you are paying for a second drink it appears somewhat instantaneously getting a free refill takes 10 minutes.

Great food really enjoyed it. Fast and friendly service from bar staff and waiting staff.

Very nice meal today. Good atmosphere, staff brilliant. X

A very nice evening, great service and the food was excellent thank you.

Service was fine, food ok, will not be returning due to the exorbitant price of £8.19 for a glass of wine

Had a lovely meal and drink for our 59th wedding anniversary

Our visits are becoming a weekly treat for myself and my wife, the ultimate spicy burger is a firm favourite, the staff are always friendly & try to accommodate us when we make an impromptu visit. ⭐️⭐️⭐️⭐️⭐️

I’m a coeliac, they offer a NGCI menu which I believe is the same at all Marstons run pubs, and there is a decent enough selection of what I like to eat. I had the hunters chicken which was cooked just right. My wife had the vegetable chilli and she too enjoyed her meal. I would like to see more options available on the NGCI menu, like bigger portions and sides( mushrooms are an easy non gluten side) extra cheese or bacon for instance. And also more option to change the plate, I don’t like steak but can’t change the steak for something else on a mixed grill at Marstons pubs unfortunately. Also only 1 g/f beer, it would be nice to see more rather than Peroni being the only choice. However all that being said, the pub was warm, service was friendly and efficient, and food was good. So we will come back again, I just hope people read these and make the odd changes to make the review a 10.