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The best restaurants serving Italian food in England
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Outdoor
3534 Opinions in 7 websites
Around 18 people arrived joyfully for a friends graduation celebrations. A cold and unwelcoming service awaited us, as it felt like we were troubling them with the simplest of tasks. Waitress seemed agitated from the start and rolled her eyes at one point, but we did not let that deter our optimism. Food came that we had not ordered and it felt like we were getting told off by them for their mistake. The food when arrived was good for a few dishes, but some of the pasta and risotto dishes could have easily been mistaken for microwave meals for their mediocrity. We did not mind the average overpriced food, but were craving a smile or some sort of positivity from the waiting staff. We felt like an inconvenience for them throughout, so when the bill came they included a £50 tip for the service, which we stated was not going to happen. We never got asked how any of our food was or whether we wanted anything else. Puddings were forgotten about, as were drink orders. Certainly not worth venturing again, hopefully for their sake it was just a bad day at the office. Thankfully it did not spoil our friends graduation celebrations as we overshadowed it all with positivity towards our friend. Other minor issues occurred additionally, but I am not one to complain (other than this one situation…). Many thanks, Ben Slater
3371 Opinions in 5 websites
I visited with daughter on a cold damp October day. We ordered starters and asked for a gap beteween that and the mains. The waiter clealy forgot, as he brought the mains whilst we still ahad some starter in front of us. WIthout fuss, he apologised and took them away. Returning when we asked. So, good service and enjoyable food and wine.