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4.0

Based on 452 opinions finded in 1 websites

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Nº 3080 in 7028 in City of London, Westminster

Nº 275 of 567 Italian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteTripAdvisor4524.0

comment_iconOpinions

ormai è diventato un must per me ogni volta che vengo a Londra. La pizzeria Pilgrims su Garrick street è una certezza. la pizza è buonissima, la birra buona e l'accoglienza unica. lo staff è veramente disponibile e ti consiglia su tutto. complimenti alla fantastica Ilaria, che come sempre ci accoglie come se fossimo a casa. i prezzi sono contenuti per prodotti e servizio di alta qualità.

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annamaria . 2024-07-10

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If you are coeliac do not go. A gluten free pizza will be cross contaminated if not rolled in normal flour. We were not made aware of any of this even though we stated it is an allergy and even when we ordered the carbonara pizza which has spaghetti on it not knowing it wouldn't be GF spaghetti. There is no clear mention of the possible contamination at all. Two doors down on the corner is another Italian place that will do GF pizza and pasta so that was where I went to save the disappoint of my kids as we had no choice but to walk out.

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lelallycat . 2024-06-05

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L’endroit est super sympa, l’ambiance est top, le service est impeccable. Quant à la carte, nous avons pris les limonades et iced tea maison … un délice. Les pizzas à la hauteur des meilleures pizzerias ! Nous nous sommes régalés, pour des prix plus que corrects Rien à redire. Une très bonne adresse !

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Emeline D . 2024-05-15

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Casual Pizza place offers sit down or take out service. Plastic table cloths. Takes a while to get table service (one waitress/hostess), but pizza is good. Worth a visit if you are NOT in a hurry.

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tntsullivan . 2024-05-15

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Ottima pizza, in un ambiente allegro e confortevole. Carmen è stata impeccabile, la ringraziamo ancora per la gentilezza e simpatia che ci ha riservato.

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Gaetano . 2024-05-07

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Omg what a fab night we had in PP tonight! Food was top notch!! And vibes were immaculate! Stay we’re so friendly and the food was 10/10

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Rosa F . 2024-03-15

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Visited for lunch after having the brand recommended to me. Restaurant was small and cluttered and our table was so close to other diners we felt as if we were sat with them with not much privacy. From what I could tell the majority of staff seemed polite and on task. However our side of the restaurant was being served by 2 girls who had very abrupt and poor customer service skills. They were both Eastern European with long curly hair which I believe should have been tied up when dealing with food too. Food was average. I found the pizza base quite puffy so not very filling and the amount of ham on our pizza despite paying £3.50 extra for it was laughable. When we were ready to pay we alerted one of the aforementioned staff members. She stopped then became side tracked when one of the chefs shouted over to her and decided to stop dealing with us and wander off into to the kitchen area to talk to him instead giggling and joking around with him as we waited. She never came back to us! A fellow diner was openly calling at his table and no staff stepped in to stop him. We finally had to approach the counter to pay. There were 4 waitresses behind the counter. All of them were apparently unable to see us. After a moment we called ‘excuse me?’ To the closest one. She seemed put out to have been called and when we told her our table number she snapped ‘ it’s paid!’ Very abruptly. As it turns out she was wrong and had messed up our order/ payment etc. Very disappointing. Felt really unvalued as a customer. Only enjoyment here was the delicious cherry soda drink

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missacorah . 2024-03-01

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mai mangiata una pizza così buona fuori dalla mia Sicilia. il locale è veramente accogliente e il personale gentilissimo. grazie ad Ilaria abbiamo avuto ottimi consigli sulla pizza e sulla birra da prendere. il prezzo è giustissimo per la qualità e per la location. veramente complimenti. ci torneremo prestissimo

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annamaria331 . 2024-02-14

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Very cramped restaurant and music was a bit too loud but importantly the pizza was gorgeous. Well cooked and reasonably priced.

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Martin F . 2024-01-08

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Vraiment déçu. Le pizzaiolo est très radin sur la quantité des ingrédients . Sur les 4 pizzas commandées, les 4 avaient clairement un manque de sauce tomate. Idem pour la mozza ou l’on pou ait deviner le nombre de morceaux disposés dessus. L Ajout d’artichaut a 3,5£ ne vaut clairement pas le prix ou la aussi c’est clairement rationné. Les dips qui viennent sans pain sont trompeurs. On demande pesto et vous recevez un petit pot de « mayonnaise verte pâle » idem pour « ail & herbes ». Sur le menu disponible sur le site du restaurant, il y est fait mention d’arancini. N’espérez pas en avoir, il n’y en a pas. Enfin, on nous a apporté des menus qui avaient visiblement servi de dessous de plat aux précédents utilisateurs car il y avait des tas de taches et même un paté de ce qui semblait être la « sauce pesto » étalé sur le menu et qui le rendait partiellement illisible 🤢 Bref, la pâte est bonne faite avec une farine de qualité (Caputo), le cadre peut être sympa (un peu cantine). 30min d’attente pour une promesse clairement pas tenu.

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olyvman . 2023-12-29

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If you love sourdough pizza, go to Franco Manca instead. The pizzas at Pizza Pilgrims are mediocre, dry, salty, with a meagre amount of toppings. PP is also below average for vegetarians. They even lie on their website about certain ingredients bring vegetarian. And the tables are dirty.

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SJGooge . 2023-12-16

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Our group of 6 planned to eat at Pizza Pilgrims due to their offer of gluten free pizza. We had heard it gets busy so arrived at 11:45am to get a table (the place was full upstairs by midday!) The restaurant was tricky to navigate due to space between tables etc so it was an uncomfortable experience getting in. The menu stated that any of their pizzas could be made with their homemade gluten free pizza base at no extra cost which seemed great - however this was not the case. Having ordered drinks and food for 5/6 of our party I ordered a gluten free pizza and was told they do not serve gluten free pizza until 4pm. This was not indicated anywhere on the menu and we were not informed of this when we sat down. Given the rest of our party had ordered, and given we had 3 children with us, it felt too late to leave at that point. I asked if I could have anything else on the menu instead and was just told ‘no.’ I asked if any of the food could be adapted as I am gluten intolerant not coeliac but the waitress was very rude and seemed frustrated that I wanted to try and order something else! In the end I had a burrata salad without the bread, a cucumber salad (which was just cucumber with vinegar) and some olives. The other food was fine but certainly not worth the money. The rest of my party did enjoy their pizzas which was good however the white wine we were served came warm and therefore we had to ask for ice which was not ideal. The only redeeming thing was the Pilgrim Spritz which was lovely! After 50 minutes we were done with our meal and the bill was placed on the table almost immediately after the plates had been taken away (we hadn’t asked for it!£ I appreciate that there was a lengthy queue outside but most of us were still finishing our drinks when the waitress came over with the card machine! We felt a lot of pressure to leave and all in all felt like we had really poor service (particularly given they added a 12.5% tip to the bill!) We certainly will not be going back and definitely do not recommend for those who require gluten free!!!

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granger161 . 2023-12-11

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Waited 30 minutes for a table in a makeshift queue outside the rear exit and was constantly overlooked by the staff who were letting party’s of 4 more in first. Very tightly packed inside with a rustic Italian feel to it. I asked for a gluten free 8 cheese pizza and my partner had a normal 8 cheese pizza. They arrived promptly and looked great. I started to eat my pizza and a waitress rushed over and said I’m sorry sir we have given you a gluten pizza by mistake and took it away. It was replaced a few minutes later but was undercooked and bland. They let me off with the cost of the pizza but our meal was already ruined.

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Cabbageman1969 . 2023-11-26

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Choix dans quartier de Covent Garden, à 28 m de l’appartement Commande en ligne et règlement Réception confirmation : le retrait des pizzas se fait dans un autre établissement à 7 km Refus de remboursement Très déçu Joyce

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jocelynm514 . 2023-11-21

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Pilgrims delivers the best Napolitano pizza experience. Their quality and fresh produce dough is worth trying. Resources like Farina Caputo brought from Italy 🇮🇹 enhances and keeps their pizzas above others who can't afford to make proper pizzas.

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Culinary_F2017 . 2023-11-10

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Always wanted to try this place as heard good things. Managed to get a table very quickly but had to wait a while to be served. Two staff members looked very busy and didn’t really acknowledge us very quickly and I could see other tables were thinking the same. Once ordered it didn’t take long to get our pizzas which were delicious! It was quite difficult to work out who was staff and who wasn’t. Only one staff member wearing a pilgrims top while the others wearing there own clothes. One staff member wearing gym wear and couldn’t work out if she work there or not as she didn’t even acknowledge any customers in there. Overall love the pizza but the service needs to be better.

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477hellies . 2023-11-03

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The pizza was excellent and the service was equally good!! Elena Ilaria and Arturo served us, making our night perfect and cozy. Totally recommend

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TrailBlazer747136 . 2023-10-16

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We qued up for just under 30 minutes on a busy Saturday night, but it was worth the wait. The staff were all friendly and attentive and the food and drinks arrived quickly after our order. We had the double pepperoni with hot honey and added mushrooms to our pie, along with the garlic and herb butter. We also ordered the spicy cucumber salad. Everything was absolutely delicious and a wonderful way to finish off our week in London.

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FEN_10 . 2023-09-30

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We’ve been to various Pizza Pilgrims across London before. At one time it was my favourite pizza restaurant chain. Today’s visit to Covent Garden was awful. Queued to get a table - standard for Saturday night but when we did get seated, it took a while actually order. Tap water came promptly but had to ask for the wine which came with hot glasses so then had to ask for ice. Trip to the toilet wasn’t great-toilet paper and sanitary products everywhere-they had clearly been neglected. We ordered a margarita pizza with ham, mushroom and chillis on one half, then basil on the side. Pizza arrived with no ham. Was sent back and it was then returned with chopped up, cold cooked ham thrown on top. Called the manager over who accepted that this was not right and when we pointed out that some of the basil we had received was black and inedible, she scooped it up and took it away. Second time the pizza came with literally 3 small pieces of ham on one half. Then realised there was no cutlery or napkins so had to get up and ask for them. All in all not great! Certainly not my favourite pizza restaurant anymore.

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Laura E . 2023-09-23

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Gran opción en Londres. Después de un día agotador en la ciudad de Londres, Nara mejor que encontrar esta pizzería con buena comida y un gran servicio.

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davidtgn . 2023-09-22

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We’ve been to this branch 3 times and never bad good service, but this time was the worse! First we were sat down without any Menu’s, we waited patiently for about 15 minutes trying to get someones attention, they sat a table of 5 down...

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Escape46524814587 . 2023-09-07

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Pizza was ok a little bit soggy in the middle. The service was absolutely shocking! I’ve been to pizza pilgrims before but the service here was awful in comparison.

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dollyc2013 . 2023-09-01

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Lovely pizza! Was a little cheesy for my liking but great lovely fluffy crust! Wasn't too busy when we arrived but got busier! We our on our yearly London pizza run! 😁

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Stephen R . 2023-08-31

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Would not usually choose a Pizza restaurant as a place to dine out but here was chosen by family so went along and was really impressed. Service excellent and the Pizza was really good, don’t usually eat the crusts on Pizzas but the whole thing...

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734chrise . 2023-08-18

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Popped in as my kids were hungry and wanted to share a pizza whilst we had a drink. We were told we weren’t allowed to seat at the table unless we were eating. It was a hot day and kids were hungry so I ordered...

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StefaniaC1219 . 2023-08-10

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Popped as we were passing for a pre theatre snack, and really enjoyed the pizza, very tasty. Service and staff all good

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olliebar . 2023-08-09

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We dropped in having had good experience in other Pizza Pilgrim restaurants. Getting seated…. “Hey we are table of 9 (5 adults 4 kids) , do you have space?” “I don’t know I’ll check” After 10 minutes waiting outside in the rain, I approached a...

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Voyager43304505008 . 2023-08-01

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We stumble on this pizza place that looked nice, and we were not disappointed ! The pizzas were really tasty and really good, we ate everything to the very last crust. The place looks cool and we were served very quickly. The prices are really...

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clemsstyles . 2023-07-26

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We went here for dinner pre the show Crazy for you! Delicious pizza and it came out quickly so we could make our show! Definitely recommended

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Tanya M . 2023-07-11

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Fantastisk stenovnsbagt pizza, hyggelig stemning og meget venlig betjening. Absolut en anbefaling herfra. Kommer gerne igen.

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7777KarinaM . 2023-07-10

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Excellent pizza. Very fun atmosphere. Great cocktails. The pizza fantastic. Thin crust. Would definitely go there again.

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tarangob . 2023-07-09

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Très bon restaurant italien de pizza, Super accueil Très belle déco Pizzeria avec un très bon rapport qualité prix A...

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serginho021 . 2023-06-27

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Decent pizza with good flavours but didn't want to stay for a coffee or dessert due to how cramped and noisy it was. The tables are way too close together to really enjoy the experience.

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Ginger2917 . 2023-05-28

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We had pizza, price performance was really good. Quick order. Good staff. Crowded place. Taste: 6.5/10. Value for money.

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Ufuk Fethiye Y . 2023-05-13

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Delicious original Neapolitan pizza, lovely and attentive staff.. very generous pizzaiolo. Thank you for the lovely evening

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chiara p . 2023-05-06

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