Based on 4.483 opinions finded in 4 websites
Based on 4.483 opinions finded in 4 websites
Nº 2429 in 7028 in City of London, Westminster
Nº 212 of 567 Italian in City of London, Westminster
Opinions
Walked in and had a nice meal. Lovely environment, nice food and excellent staff. Glad to visit again if in London again.
Silicon L . 2024-10-31
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Italia Mia??? The food is a bad copy of Italy. Lasagna with a transparent layer of pasta and all liquid sauce, fried calamari but you were basically just chewing batter, I prefer not to comment on the tiramisu... but they replaced it with a cheesecake that wasn't bad, the only good thing we ate.kind and helpful waitress
Giovanni M . 2024-10-29
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Great little Italian restaurant Very open and accessible to children (small menus, coloring pages, etc.) Tb service by Mila Tb value for money
Aurélie Henkens . 2024-10-29
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Charmaine was very friendly and welcoming. The service was quick and the food was great. The smaller portion sizes for the starters is the only thing stopping it from being 5 stars.
Holly Dring . 2024-10-28
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Had a lovely evening there, food was very good and the service (ibra) was really good! Would go there again!
Sezen Hormann . 2024-10-28
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We had a great meal here. They were able to accommodate for us to sit on one long table for 14 people. The service was impeccable and the food was great. They gave us all a free drink at the end of the meal which was very generous. Highly recommend!
Judy Barker . 2024-10-27
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We had a great vegan meal and our server Charmaine was very kind.
Annemijn Geelen . 2024-10-27
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Just came in for a short meal. Great Pizza and pasta.
Weng Markussen . 2024-10-27
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Such delicious food, they have really good pasta dishes. Great service, they are so cute in there🍹🍝🍕
Maya Sekkelund . 2024-10-27
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Amazing service and best food allergy awareness I have ever experienced.
Paige Jones . 2024-10-27
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Very good food and very friedly service
Alex Vorhauer . 2024-10-27
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Went there at short notice. Since we hadn't made a reservation, we had to wait on the bench (even though there were plenty of free tables). But then we got a very nice table by the window. Food was OK, but of course too expensive here too. Waiter a bit crazy, but very personable. I found the option of ordering via the app interesting, but that only worked half-way when it came to dessert (only one came initially, but the other was delivered after a complaint).
Andreas Jahnke . 2024-10-26
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Our server Emiliano was amazing! He instantly made us feel welcomed and ensured we were never left waiting long. Overall amazing customer service !
Eimear Hayes . 2024-10-25
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Durchschnittlich freundliche Bedienung, Essen war okay, sticht jedoch nicht besonders hervor. Die Preise sind überzogen der von der Bedienung vorgegebene Service Tipp ist mit 12,5% maßlos überzogen.
Tom F . 2024-10-23
MORE AT TripAdvisor
Good food, reasonable price, warm server
judith cristobal . 2024-10-22
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Great service by our server Emkiano. Food delicious.
E J . 2024-10-20
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Emiliano is awesome, really friendly and the food is so good
Định Huỳnh . 2024-10-20
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Great lunch. Emiliano was a great servers. Great place to come with kids
Edward Platt . 2024-10-20
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Nice food and amazing customer service by the very friendly waiter Emiliano.
Josefine S . 2024-10-20
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Best pizza I've had in a while! Great staff
Gavin Latimer . 2024-10-19
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Cozy restaurant and great food! One of the better restaurants on this street.
Mark Dijkstra . 2024-10-19
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Our server Mila was very welcoming
Evangelos Chatzidimitriou . 2024-10-19
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Joseph the best waiter in town,very good quality of food and amazing fast service I strongly recommend it!
Efrem Absadi . 2024-10-19
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Food and service was great, the staff were very friendly and helpful!
Megan Rose . 2024-10-19
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Great food and friendly staff - our server Mila was lovely
Dora Christodoulopoulou . 2024-10-19
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Congratulations Emiliano! Good service
Cleide Paiva . 2024-10-19
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Good place and atmosphere, incredible pizza Thank you Emiliano, for assistance
Kauê Nogueira . 2024-10-19
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Great place and good food! Thank you Charmaine!
Tito Raul Ramirez Ravelo . 2024-10-19
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A good, peaceful and pleasant environment!! Good service
Igor Machado . 2024-10-18
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I went to have Lunch with my Husband and the experience was great! The attention we received was beyond nice. Super friendly. And the food was delicious! I strongly recommend this place!
Valentina Dold . 2024-10-18
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The service is good. Excellent place to visit. :)
Tina Wong . 2024-10-18
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It's a very good place, you can eat everything there with very good food. The staff are really very welcoming and pleasant. I recommend this restaurant😛
Edera Muriel . 2024-10-18
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Excellent food and service from Marie and Joseph
Nathaniel Mokonen . 2024-10-18
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Joseph was an amazing sever very kind .approachable with amazing customer service!
Shinae Turner . 2024-10-18
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Joseph was very helpful and kind in taking our order and making sure everything was ok
tegan trop . 2024-10-18
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I had a great experience dining in at this branch, amazing customer service. I had a great experience dining in at this branch. The customer service was amazing, especially from Joseph and Marie, who provided excellent service and communication. They really made me feel valued as a customer, and their attentiveness enhanced my overall dining experience. The pizza was delicious, and I appreciated how they went above and beyond to ensure I had everything I needed. I would definitely recommend this place to others!
Christopher Torres . 2024-10-18
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Joseph the staff was very kind and welcoming
Varuna Mukilan . 2024-10-18
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Fantastic service, very friendly staff especially Joseph ! I recommend this place
Rico_Not_Rico . 2024-10-18
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Amazingly friendly staff, would 100% recommend to everyone. Joseph is the best.
Turkz FN . 2024-10-18
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The food is super delicious, the server is respectful, very smart and very polite. The place is very cozy, very quiet, has music and is super empty, being very peaceful. The food comes very quickly and hot. I loved it so much!!
Thacia Martins Machado . 2024-10-18
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Amazing place and food. Special regards to Mila for the best service. 😁
Valentin Ignat . 2024-10-17
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Lovely little resturant . Emiliano was superb .
Alex Anderson . 2024-10-16
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Emiliano is the best! Pizza was amazing👌
BBAcht . 2024-10-16
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Wonderful place friendly, helpful and professional staff and one of the staff member Joseph is so calm and patiently served.
Fahim Mohammed . 2024-10-15
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The combination of sweet tomato sauce (!) and industrial meatballs was inedible on my pizza. The children were, however, happy with their children's menu, my wife delighted with her pizza and especially the gluten-free cheesecake.
Virgilio L . 2024-10-15
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Thank you Charmaine for looking after us. The Lawless family
Alan Lawless . 2024-10-13
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Mila provided us with great service, specially attention to our food requests. Thank you.
Mauricio Lopez . 2024-10-13
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Joseph is amazing! 🙌🏻 He’s friendly and professional at the same time. 😊
MISS KRBA . 2024-10-13
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We had a wonderful meal. The service was great, Joseph was very attentive. Will definitely visit again.
Frederica Rich . 2024-10-13
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Great food & friendly service. Charged our phone too!
Ben Davis . 2024-10-13
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Bella Italia is solid and reliable, the food was great for the price point. Our server, Charmaine, was absolutely lovely and a real sweetheart, definitely deserves a raise.
Hugo Allain . 2024-10-13
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We were a family of 4. It was a very good experience! Food was great and Joseph was really helpful and nice to us. I really recommend to pay a visit to this place.
El Canal de Sofia . 2024-10-13
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Very cozy, amazingly friendly ,super yummy!!!!
Minheemalife kim . 2024-10-13
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Beware of the service fee! Prices higher but worth it. Definitely have the pasta!!!
Petr Klíma . 2024-10-13
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We ordered a two-course dinner, and it arrived very quickly. Everything was delicious, and the restaurant also has a pleasant atmosphere.
Leonardo Moreira . 2024-10-13
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I loved the lasagna, excellent service.
Gabriela Rocha Lima . 2024-10-13
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Good food and good service from Charmaine.
João Pinto . 2024-10-12
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Worst dinner I've had in YEARS! Service and atmosphere were fine... but the food??! HORRENDOUS. The Pizzas were pale as ghost, and the pasta was overcooked and served with a watery sauce that I wouldn't even bother feeding my dog. To anyone who actually loves genuine Italian food, you're better off with a Barilla tin sauce from Tesco. Don't let the marketing fool you, this place is the textbook definition of a tourist trap. STAY AWAY!
David Bugeja . 2024-10-12
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Nice place to eat, good food overall and desserts as well. The staff was friendly
Luisa Roccoli . 2024-10-12
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Charmaine was extremely caring; her service was extraordinary. We appreciated her friendliness. She was really quick when it came to ordering and serving the food. We really enjoyed our stay with her and the whole team.
k wallga . 2024-10-12
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Lovely place, amazing good and very good service!!
Patricia Zamora Lizon . 2024-10-12
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Nothing spectacular, I ordered the margherita pizza because it was recommended to me and there was nothing wonderful about it, I ordered the sicilian lemonade and it tastes unpleasant.
Edaly Quezada . 2024-10-12
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Everything was great, our waiter Emiliano was wonderful. The whole family is satisfied
Antonia Lopez . 2024-10-10
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Great Italian restaurant with very, very friendly staff. Definitely coming back ❤️
Christin Gärtner . 2024-10-06
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Pizza and pasta was great, our waitress Charmaine was so lovely! Our service was amazing. :)
cristina mariani . 2024-10-06
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It was a great experience to visit this Bella Itália. The atmosphere was great and very cozy.
Beatriz Sanchez . 2024-10-05
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Fast and helpful service as well as good food.
Alice Weaver . 2024-10-05
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Ahhh what a meal! I loved the restaurant’s vibe and the meal was amazing! I took a gamberoni and it was fantastic! Loved that the cheese cannot be controlled ;) THANK YOU
Piroska S . 2024-10-04
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The quality of food and service is really good. Joseph was an amazing host and the vibe of the place is actually very nice. If you like Chicken, do try the crispy chicken fingers, Yummy! 😊
Shayon Dasverma . 2024-10-02
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We recently came here to have pasta, we tried mozzarella pasta and crispy chicken fries and they were absolutely amazing. Food is hygienic and our server was Joseph who was really sweet and served us really well❤️
Sushmita Mishra . 2024-10-02
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Un’offesa per la cucina italiana. Pasta insapore e completamente scotta. L’unica cosa che merita è il personale in sala molto cordiale
Nikka . 2024-10-01
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We had lunch there when we arrived in London, and the truth is that we all liked the speed, the food and the service. The waiter very friendly. Advisable
victor martin . 2024-09-28
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It was very nice experience, we especially liked waiter Joseph! Reccomend🫶🏻❤️
Michał Olszewski . 2024-09-24
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very nice friendly service delicious Italian food
Jeroen Kuijk . 2024-09-24
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It was great, Joseph was great server, very polite and friendly😃
Oliwia Stawicka . 2024-09-24
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I really enjoyed it there, very nice server Joseph - loved him. Food was also good, and i liked interior design
Gabrysia Bączek . 2024-09-24
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I have never met Such an amazing waiter before. Joseph was truly amazing person. Food was absolutely delicious and reasonable priced. Interior design is stunning. I will definitely Come back here. And once again Joseph is awesome.
Zofia Dziatkowiak . 2024-09-24
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The service was excellent We had the following fantastic food Chicken Fries - very good and we ordered a repeat Hot Chicken Wings Mozzarella and Garlic Flatbread 2 pastas - Chicken & mushroom - Pollo Cacciatore
Sagar . 2024-09-20
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Brian has treated us great, wonderful
jorge benavides alvarez . 2024-09-20
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They have gluten free options, yummy food, good atmosphere and great service
Gaby G . 2024-09-19
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We had a great time and Joseph was great and very helpful!
Cami V . 2024-09-19
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The food was amazing and had a lot of variety and also vegan as gluten free options. Joseph was very kind with us!
Arlex Jaramillo . 2024-09-19
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Emiliano was the best service we have gotten in our 10 day trip through multiple countries. If you go here, ask for Emiliano! He energy and charisma was unmatched.
Brenna Windish . 2024-09-16
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Everything was perfect, good treatment from Mila
E. Risalde . 2024-09-16
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Highly recommended, excellent food, amazing staff. Very good in terms of quality-price. Very full plates. We will be back soon for sure. Good treatment from Mila.
xenia franch . 2024-09-16
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Excellent, delicious food! Loved the atmosphere and the service was excellent!
Zare Eraz . 2024-09-16
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Amazing food and super friendly staff. We loved it and we recommend it. True itslian place.
Yuri Bessa . 2024-09-15
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Amazing experience! The staff are friendly and very passionate. The food was incredible, it’s our 2nd visit in as many days!
Devon Brown . 2024-09-13
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Our server today was Emiliano. Super friendly and very helpful. Now coming to the food- BEST PASTA I HAVE EVER HAD. WE HAD THE CARBONARA! We also had the pepperoni pizza which was amazing!
Fardin Mahmud . 2024-09-12
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The tiramisu was spectacular!!! Thank you Emiliano you your service, we had a great time.
Kathy Zulueta . 2024-09-12
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Emiliano was cool and friendly.
Sean G . 2024-09-12
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Service was amazing from the moment we stepped in the door. Menu is wide ranging and caters for all dietary requirements. We will definitely we returning.Charmaine was amazing
Danika Arney . 2024-09-08
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Charmaine was our server and she was so lovely and attentive :)
Adam Crowley . 2024-09-07
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We had lunch here on the first day of our stay in London. The girl who was there as a waitress always seemed kind and helpful. The service was quick. We took: macaroni with meat sauce, bruschetta, lasagna, tiramisu and a cookie dough. The macaroni with meat sauce was a nice dish; good ragù and good cooking. The lasagna is not what you expect, but it was still quite good. The bruschetta was good; both the tomatoes and the mozzarella (and the bread too) were good... shame about the onion, used as a condiment, which didn't drive me crazy. The tiramisu tasted good but it wasn't Italian tiramisu. The cookie however was very good.
Elettra Bindella . 2024-09-07
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Nice and welcoming place, very kind and helpful staff. I definitely recommend it
Massimiliano C. . 2024-09-06
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Nice place and good food. Particular attention to glute free. Well cooked pasta and gluten-free beer also available. Attentive and smiling staff. We will definitely be back! Highly recommended.
Laura Stoccuto . 2024-09-06
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Very good, nice staff. Also here for the second time, which changes something. Ate it when Queensway
Sebastian Tapia . 2024-09-06
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Really nice place and the food was Great. The staff is amazing.
Sandra Tullholm . 2024-09-06
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The waitress, María Cristina, is very kind, friendly and helpful. Very good food and correct value for money, considering that the restaurant is in the Bayswater neighborhood, near Nothing Hill.
Miguel Tutzó . 2024-09-05
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Bella Italia is a chain that is a bit like the equivalent of pizza dell’arte in France. Pizza not very tasty: the dough is not great and the ham and chicken mixture is so-so. Products not fresh but frozen. In short, disappointed with this restaurant. The cocktails save the day a little.
Peach . 2024-09-05
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After 2 long hours looking for where to eat, poor us ended up in this devil's den. My friend ordered a calzone and they put an aberrant dough filled with a mixture of meats that would make a crocodile vomit. As soon as he took the first bite, he had to go urgently to the bathroom, not even all the bleach in the world will clean it. I tried a meatball from my friend's calzone because "How can a meatball be bad? That's IMPOSSIBLE" and the feeling was indescribable. As I put it in my mouth, refluxes ran through my body that made the food come out again from where it entered in a reflex act, before the astonished gaze of the waiter. The next time I want a meatball from this place I'll better eat detergent.
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