The best restaurants serving Italian food in Yorkshire and The Humber

Fabulous meal again. Really friendly staff in a very welcoming atmosphere. My favourite place , close to home. Never disappointed.

5 Stars from me. Food was superb, the Chilli Garlic Bread is fantastic. Definitely go back again

Delightful little restaurant. Amazing food, friendly service. Well worth a visit.

Delicious food freshly cooked - we had it as a take away.

poor service We arrived at 7:30 so not too late Not a great experience. Waited 90 minutes for starter to arrive. It's really not ok to see peolpe come in after you and get served before you Then ,two of the main courses were very very small for what we paid and in comparison to the other dishes. I suspect they ran out and split one main dish. We won't be returning due to the service or should i say lack of service,

After a lovely afternoon in Ripon. We decided to go in the Hot Lava restaurant. And we were delighted we did. Lovely food very friendly staff member who served us. We had early bird menu. Would definitely go there again.

Good honest food and fantastic service, decent wine list too

Always a good quality pizza to take away when you cant be bothered to cook

Exquisite food. Lovely staff. Nothing too much trouble. Tasty. Fresh. Go to find out. You won't be disappointed. Thanks xx

Great place , great food , lovely staff and very homely

Delicious pasta and pizzas, good value for money, too bad the service is so long. We appreciated the nice commercial gesture at the end but we would have to employ more staff in the kitchen and in the dining room on Saturday evening.

The food is really good but my god the delivery is SLOW and hour and half for delivery on a Tuesday night is crazy.

I am saddened to be writing this review As my first few experiences with the food at Zizzona have been positive, so much that I have even recommended this take out to family and friends. Unfortunately the most recent time, which has been the first time speaking to a staff member (unsure of which one) on the phone has left a distasteful feeling regarding the place. On Saturday night, I ordered from Zizzona, a pizza for my boyfriend, my grandma and myself. Mine was a chicken, ham & veg pizza. The 3 of our pizzas were all different. A few hours after I ate my pizza, I was struck with projectile vomiting and some other nasty symptoms. This was an awful night. Whilst I couldn’t be sure this was due to food poisoning, there was still a chance due to the timing of it and intensity of the symptoms. Because of this, I messaged Zizzona on instagram on Sunday sharing what happened because it’s important for them to know so that they are extra careful and take the possibility into consideration that it could have been food poisoning. It’s now Tuesday and my message has not been responsed to yet. So tonight I have decided to phone them and very politely & thoughtfully reiterated what I’d said on the message. To my disappointment, the response from the staff member I spoke to contained zero compassion and straight away I was struck with “we are 100% satisfied with our food safety, no one else has given this complaint, we will reply to your instagram message” This response did feel pretty unprofessional especially due to the severity of the situation. The fact I’d come into the conversation saying that I can’t be 100% certain and this still didn’t seem to matter. Instead of addressing my concerns with understanding or empathy, I was met with defensiveness, which left me feeling dismissed. I wasn't expecting an admission of fault, just a thoughtful acknowledgment of my experience and reassurance that the matter would be taken seriously. It’s important to add, I could have quite easily gone straight to write a google review but I chose to contact them, giving them the chance to respond appropriately. If this has been handled in a suitable and professional manner, I would be leaving no review. I truly wanted to continue being a loyal customer, but after this interaction, I am left questioning whether I can trust their level of care and commitment to their customers’ wellbeing. I hope Zizzona takes this feedback on board and improves their approach to customer service in such situations. *For context: instagram message sent Sunday is uploaded. *As per Zizzona’s latest reply: Yes, I received your response on Instagram following our phone call I made tonight. However, this still doesn’t address my concerns adequately. I wasn’t expecting an admission of fault, but I did hope for some acknowledgment that my experience would be taken seriously. Dismissing any possibility of a connection without considering extra precautions or showing any openness to investigate feels unprofessional, especially in matters related to customer safety., I also noticed a similar review on trip advisor from 2022, where a customer reported her daughter becoming violently ill a few hours after consuming a chicken & chorizo pizza from Zizzona. While this was two years ago, had such concerns been fully investigated back then, perhaps this situation could have been prevented. I strongly believe this issue should be handled more carefully.

Always lovely food and attentive,caring service

I ordered a margharitta in this place at 2030. Got a call to confirm my order at 2032 and was eating delicious pizza at 2045. If you want both an affordable and high quality pizza delivery where you won't have to wait long: this is the pizzeria for you.