Based on 1.098 opinions finded in 2 websites
Based on 1.098 opinions finded in 2 websites
Opinions
Busy wee place, stayed right above this in an apartment, only down side is garlic 1st thing every morning right through the property!!
Leahcim Rehsif . 2024-10-19
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Excellent with authentic Italian cuisine, we sat outside for a wonderful lunch in the sunshine. The wild Boar gnocchi was stunning, as was the calamari which was light and succulent. The staff were so friendly, it was very busy so booking is advisable on a Sunday but we hadn’t and were able to sit outside easily.
Mountain Cat . 2024-10-06
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Very kindly fitted us in with no booking. Pulled a table and chairs from outside. Very friendly and excellent choice. Food was very authentic and so tasty. Recommend the tiramisu as an excellent dessert. Will definitely return...
Gary Osgood . 2024-10-02
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I have to write a review because it is incredibly rare to find somewhere that looks after and takes care of you with warmth, kindness and excellent fresh food to top it off. We turned up without a booking on the weekend with a baby and a very tired 4yr old. They read the situation and helped us to enjoy our meal and keep the children happy. We last came here pre Covid (not local to the area) a walk in again, and I remember having to tell the chef how good the risotto was. Thank you, we can't wait to come back.
s h . 2024-09-26
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Excellent pasta and pizzas and good to see the place busy. Staff are attentive, friendly and funny!
Tim Riley . 2024-09-26
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I can't really review the food, as we were never allowed in to try it. Twice. The first attempt was at about 8:15 on a Tuesday evening. They had customers, but not like a line out the door. We were asked if we had a reservation. No, it's a pizza joint. Oh sorry, we're fully booked. Ok.... The (very good) Thai place had room for us. Two days later at 6PM! We were again asked if we had reservations! It was practically empty. They can't make a pizza for two without prior notice? No room, go away. I suggest you take them at their word, and go elsewhere.
shoshone3 . 2024-09-18
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Amaaaazing authentic gelato with so many flavours to choose from and generous portions, plus a few vegan options. Just loses a star as it’s definitely not allergen friendly - lots of cross contamination between flavours
Amz Wallace . 2024-09-14
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Donatella (a mixture of chocolate and Hazelnut) was a delicious flavour to try, lovely staff and fast service!
Kareem Machnouk . 2024-09-10
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Limited seating but great food. Excellent gelato bar. A favourite place.
alb6422 . 2024-08-30
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People are nice and the ice cream is probably a 5 star. The risotto is one of the best in york and the pizza is also ok.
Joana Mariano . 2024-08-29
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Superb gelato ice cream. Service could be better as some staff stood watching whilst the queue gets bigger.
Joe Butler . 2024-08-22
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This really is a gem of a restaurant just outside the centre of York. The road itself has a nice feel and the restaurant encapsulates it nicely with a warm and atmospheric feel that does feel authentically Italian. The menu is extensive but not overwhelmingly and food is reasonably priced. On this visit I ordered the diavolo pizza (with added anchovies!) and was one of the best pizzas that I’ve ever had. All other meals were excellent, freshly cooked (in the open kitchen) and served promptly. Service was warm, friendly and efficient. We topped our lovely visit off with an ice cream each which is an absolute MUST for anyone visiting. The meal came to £70 for four who all had a main meal and a drink. Fantastic place that we consistently recommend to friends and we can’t wait to return.
Super Cauliflower Cheese, Ham and Eggs… . 2024-08-21
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Fantastic cappuccino with creamy froth & ice cream heaven, such a wide range of gelato a must for Italian food lovers 🇨🇮
Dinah Bruines . 2024-08-04
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Great night great food - the chicken pea fritters were like hash browns - delicious
Mazzarine Mazzarine . 2024-08-03
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I just popped in for a quick lunch, the food was good the ice cream amazing , I will come back with an update when I will go again to try other stuff from the menu.
Catalin Nicoara . 2024-08-03
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A perfect summer lunch, fresh n fabulous and finished off with their amazing gelato
Dawn o'driscoll . 2024-07-30
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Fabulous freshly cooked Italian food . Also icecream which is out of this world . Friendly service . Reasonable prices . That was our 5 th visit .
Sarah G . 2024-07-21
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The restaurant itself is quite nice, and the live music that evening was also really nice. However, the pizza I had was absolutely bad! It was so mushy and extremely greasy. I definitely would NOT eat pizza here again!
M. J. . 2024-07-18
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Rarely do I eat something as rudimentary as a carbonara and exclaim "this is ruddy delicious!!". Possibly the best I've ever eaten. Our lass had the mussels (looked and smelled delicious- sadly I cannot eat them). She said they were divine. Great selection of wines. Simple menu- every dish I saw looked lovely. Great friendly, unobtrusive service. High quality food, and good value to boot. Looking forward to more summer evenings outside this gem.
James S . 2024-07-14
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Came to visit for lunch and was very disappointed. Ordered 2 pizza’s and they were both so sloppy and couldn’t even be picked up which was such a shame and one of them was black burnt on the edge. The waitress was helpful, however the chef was extremely rude when the waitress returned with the pizza for them to be changed. Which left us feeling uncomfortable. The flavour wasn’t bad, but unfortunately we won’t be returning.
Charlotte T . 2024-07-13
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Had not been for a few years but took three 10 year old boys for ice cream recently and it’s still amazing! The Gelato is divine. Whilst it was heaving when we arrived, we still managed to find a table and the service was quick and efficient. Loved to see that it was as good as ever!
UKCemj . 2024-07-13
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I had risotto which was delicious, however the two pizzas that were ordered for my daughter and boyfriend, were very sloppy and uncooked in the middle, the chef said that’s how Italians cook pizza🤷♀️🤷♀️ after saying something another pizza was brought but was not cut!!!! Since getting home my granddaughter has been sick everywhere (she had some of the UNCOOKED pizza ) first time there my daughter has said she will never go back!!! NOT A GOOD EXPERIENCE AT ALL
Karen Tarn . 2024-07-13
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We were given the food and drink menus and were only allowed to sit outside with the dog. The menu has something for every taste! The food, we had pizza, was brilliant!!
Anke . 2024-07-04
MORE AT Google
Food looked great and tasted good,must try the ice cream,yummy,keep up the good work.
Maria Dinis . 2024-07-02
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Fabulous family run Sicilian restaurant. Still the best gelato I have found apricot tart was the special yesterday. Great food and service.
Philip Runacres . 2024-06-17
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Wonderful place, lovely staff, super chicken wings . Excellent pizza, so tasty great ingredients and ti finish off gorgeous ice cream top-notch food would definitely recommend highly. 😉👍
Mel Ziemiecki . 2024-06-15
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My sister and I came here for lunch and I'm so glad that we did. We shared a margarita pizza and chips which was yummy. We then both got some gelato which was marvelous. The staff are friendly and kind. I highly recommend this place and will be back for sure.
Lee Van . 2024-06-13
MORE AT Google
Always delivers great service, food, choice and awesome Gelato (ice cream) and Arancini. Closed on Monday but any time is good. Book early for Jazz Fridays.
Peter Quinn . 2024-06-12
MORE AT Google
Went here with a large group and staff were very accommodating and made sure we had space. The calzone was amazing, especially with the chilli oil they serve on the side. Highly recommend this place!
John Simmons . 2024-06-02
MORE AT Google
Never fails! One of our favourite restaurants in York and it never lets us down. It’s hands down our favourite Italian, the pasta Norma and mussels in spicy/tomato sauce are our favourite. They always have some tasty specials going too. What a gem, we delayed moving away for a few months purely because we were so sad we couldn’t pop round after a hard day at work! Side note… the gelato can’t ever be missed!
A C . 2024-05-31
MORE AT Google
Staff was friendly and the place was very clean. The best part was the food. Three of us ate there and all got different things and we agreed that the food is excellent. You will not be disappointed with this restaurant. Well worth the time and money to stop here.
creacrys . 2024-05-30
MORE AT Google
Lovely food and attentive staff. Nice to eat in a family run restaurant rather than a chain. Restaurant is quite crowded inside and felt slightly hemmed in. Nice atmosphere with lots of people chatting away. Live music also played while we were there. The pizza are 13" so quite large. Only downside was that the pizza had too much tomato for me and this made the base soggy. Still a lovely pizza and I cleared my plate.
Mad Frank . 2024-05-30
MORE AT TripAdvisor
Great gluten free pizza. I mean REALLY GREAT! Service a little erratic, but friendly. Busy, even on a Tuesday.
Lizzie Morse . 2024-04-02
MORE AT Google
This is absolutely rubbish with disrespectul Italian restaurant in York. We have ordered the take away pizza its because they said its all fully booked, However there was a seat in front of ice cream area. and a group of people came in and someone just cancel the seat and they can have them. What a lie and we have been just watching them. I get why they took them because they are local but the manager should have taken us first! And pizza didnt came out for 20mins and they served other tables but we don’t ! It was above the oven!!! Highly do not recommended this Place.
HS . 2024-03-31
MORE AT Google
Disappointed that we got there too early for lunch on a Saturday, but the brunch did not disappoint! The poached eggs in tomato sauce with sausage, as well as the sausage panini were both phenomenal. The sandwich was simple but a generous portion and made of high quality ingredients. The egg dish was packed to the brim with flavor (and also quite grande)! I wish we had learned about this place earlier so that we could have come back again during our trip and try the pizza and pasta.
Lindsey Barlow . 2024-03-23
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We were in York for my birthday. We stay there alot, often at Rowntree Park in our Motorhome.We have had breakfast at Trinacria on many occasions, it's just round the corner from the site. We went for lunch for a change and chose Ravioli and Meatballs respectively. The food was amazing. So well cooked and presented by authentic chefs. Well worth it for a treat.
Tina Whitby . 2024-03-21
MORE AT Google
There were three generations at lunch and everyone enjoyed their food. The atmosphere was good with lots of families eating and many young children.
Liz Roberts . 2024-03-10
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I was so disappointed by this restaurant, after reading all the amazing reviews I had such high hopes so I booked to go for my partner’s birthday. It took forever for the server to come over for our drinks order and in the middle of taking it her friends turned up and she stopped to hug them and say hello before finally turning back to us, it took nearly an hour to take our food order and when the food came it was very average. Overcooked calamari, spicy red sauce mussels when we had asked for them in white wine and the plain garlic bread covered in tomato sauce. The mains were fine but not fantastic and just throughout the evening I felt we were not being seen to. We had to flag down servers to get more drinks and had to go up to the bar to get the bill because our server had sat down with her friends and was of no help that evening. I really hate leaving reviews like this but we will definitely not be going back here. Just feels like a waste of time, effort and money for everyone.
Hazel Newman . 2024-02-22
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A really relaxed, yet vibrant restaurant. Food was delicious, service was spot on. Live music was a bonus. Best pizzas in York!
Joe McCrory . 2024-02-17
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Really enjoyed our meal (seafood spaghetti & risotto). The restaurant was very busy and quite noisy but the service was quick and the food was delicious.
Ann-Marie Slater . 2024-01-04
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Small restaurant with Italian / Sicilian specialties with an adjoining ice cream counter, most likely with artisanal ice cream. Small atmosphere, homely but attentive service and good food with careful attention to the speed of raw materials Price in line with high UK standards
Pietro . 2024-01-04
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Carbonara was amazing! Incredibly delicious! I ordered it every day when I came. Also liked Minestrone, Zuppa di cozze, Le Arancine Prosciutto e Formaggio, and for dessert - ice cream and Cannoli.
Volodymyr Vaskovskyi . 2024-01-01
MORE AT Google
Hands down the most lovely Italian. Nice and relaxed welcoming atmosphere with attentive and friendly staff. We ordered pizza and ravioli and they were delicious. The gelato was the nicest we've had since visiting Italy and took us right back to our holiday. Will be back next time we're in York!
Natsabin . 2023-12-29
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Lovely pizza and very friendly staff
richard brooke . 2023-12-13
MORE AT Google
Fabulous meal and ice creams to die for!
David Rose . 2023-11-18
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Most excellent lunch, veggie capricciosa pizza and the tomato, caper and onion salad, both super tasty and arrived really quickly. Friendly staff and great service, nothing not to like :)
Eddie16 . 2023-11-08
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Fantastic to have (clearly labelled) vegan options! The Norma pasta was especially tasty.
Shannon Ray . 2023-10-27
MORE AT Google
Cute little establishment seating around 30 covers. This was the first time I've been into this place, and now probably won't be the last. Very brief run down coming up. 2 mains ordered. Spaghetti carbonara, and the spaghetti with mussels in a spicy tomato sauce. Both are very good. An ample amount of mussels, but for me, a little more spice in the sauce wouldn't have gone a miss 😉. 1 dessert of chocolate ice cream. Right up there with some of the best I've ever eaten. I've heard great things of this place before, and now I'm glad to have finally ventured in.
Honest Simon . 2023-10-22
MORE AT Google
Fantastic food and Fantastic service
Marcello Pinna . 2023-10-11
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It was a great night for my birthday. Staff were kind and brought me out an ice cream cake. I recommend the chicken Caesar salad.
Flora R . 2023-10-05
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Sehr leckeres Eis! Wir haben bei einem Lüneburgbesuch diese Gelateria auf Empfehlung aufgesucht und wurden nicht enttäuscht. Wir haben draußen gesessen, auf einem kleinen Platz mit Blick auf eine Kirche und alte Häuser. Die Bedienung war sehr freundlich und das Eis schmeckte wirklich gut. Wir würden wieder kommen.
Katrin S . 2023-10-02
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Absolutely amazing. From the friendly, smiley service from all staff, to the amazing fresh, authentic, and delicious food. Such a gem and in a quieter part of town which is nice on a touristy weekend. Didn't try the gelato but it looked incredible and lots of other visitors had it. They also managed extremely well with our large group, with all meals coming out at the same time. Highly recommend
Gemma M . 2023-09-25
MORE AT Google
Great gluten free options on mains and superb ice creams to follow. The second time we've been here in two visits to York and would definitely go again.
Peter Chiverton . 2023-09-24
MORE AT Google
Very busy Friday night but all seemed calm in the open kitchen. Everyone enjoyed their food. Gelato first class.
Mike Foster . 2023-09-20
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Had an eary dinner with 3 grandchildren. They enjoyed the garlic bread starters, pizzas not as good I'm afraid. Adults meals OK but can not put up there in top York Italians.
Nigel Holt . 2023-09-13
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Absolutely amazing food, fantastic place and nice service. We are sooo grateful for such a delicious food. We definetly back!
Patrycja Skrzyniarz . 2023-09-03
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Gelato was really nice, thank you.
Jude K . 2023-08-30
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We try to come here every time we visit York. The Sicilian/Italian food is very good. Nice buzzy atmosphere. Kind staff. It is often busy but you would expect that. Proper Italian food cooked by people (Sicilian I think) who know what they're doing. Good value. Fantastic home made ice cream if you are into that.
graham phillips . 2023-08-28
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Amazing!!! Highly recommend!!! From food to ice cream, everything is delicious!!!
Juliana Ju . 2023-08-25
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Waited half an hour to have my order taken and another hour to have my mains served. The pasta was way too overcooked.
Yanqi Huang . 2023-08-19
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Great meal at Trinacria last night. This lovely local restuarant never fails to please, the food is fresh and full of flavour, the staff are friendly and the ice cream is fantastic! Looking forward to coming back again soon.
Louisa Machado . 2023-08-16
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What a lovely place!food was fabulous,staff were so helpful and a lovely ambience.will be back!
Julie Horsley . 2023-08-16
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The arancini is out of this world!! It is a must try!
Harriet Johnson . 2023-08-11
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Really disappointing experience after a previously good meal here. We waited over an hour after being seated to receive any food. The system in this place is ridiculous, giving drinks quickly but unwilling to take food orders; there are obviously problems in the kitchen and with communication with the small service team. The restaurant was very full with one large party and 2 smaller ones but if they can’t deal with that number of customers they shouldn’t take reservations. The food was only adequate, though not special; the lasagne being very sloppy. We will not return.
maida22 . 2023-08-09
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Called for a table late in the day, they went out of their way to get us in. Had some nice pitza, one was veggie base, couldn't fault them, hot, tasty and a good topping for us. The ice-cream is a definite, loads of flavors and the ones we had were great.
Richard Berriman . 2023-08-08
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Found this restaurant by chance on our trip to York.We really enjoyed a simple evening meal of pizzas and ice cream. The staff were very friendly and helpful. Recommend this small independent restaurant.
Gary may . 2023-08-06
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Trinacria serves traditional food from Southern Italy. It is one of the best Italian trattorias in York. This time, the risotto ai funghi was outstanding. Don't miss it if you come by Bishi Road
William Reuben . 2023-08-04
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Loved it. thoroughly italian hospitality will be back
Annamaria Hodgkinson . 2023-08-02
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Recent lunch could only be described as below average, lasagne bubbling hot on the outside and warm in the centre and chips which could only be described as cheap frozen rubbish, disappointing to be honest, on the plus side amazing ice cream.
John Sullivan . 2023-08-02
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I cannot begin to tell you what a let down this restaurant is. Considering its location, you’d think they would do better. We popped in for a quick lunch on a Tuesday afternoon. The food was less hit and more miss. We ordered the lasagne which was actually okay, a couple of pizzas (one gluten free) calamari and garlic bread. Firstly, you cannot call what was given to us pizza as it’s a lie. The only similarities in what a pizza is and what we were served was the shape. If you want decent pizza, go to Cresci or Spaghetti Junction which is across the road. No charring on the pizza, no cornicione with crunchy edge on the outside and light and soft on the inside. Please advertise as ‘our best effort at pizza’ and the correct methods or just don’t make pizza. The calamari….£9 for around 10 pieces of frozen calamari is an absolute joke. The garlic bread looked like it had been bought at Tesco and there was a distinct lack of garlic with oddly, a tomato sauce on it. The lasagne was their only saving grace. Let’s get onto the customer service. Disappointing to say the very least. Once we were eventually seated, we were left in the wilderness for around 10 minutes. When our order was eventually taken, the waitress was attentive although I have issues with my food and drink order taken in one go. The whole place looked highly disorganised, staff sat at the bar on their break, staff eating behind the bar and a severe lack of actually being felt like we were welcome. When it came to leaving we asked for a box for our unfinished pizza. You would have thought we had asked them to get out of a complex escape room for all the time it took. I left extremely disappointed by the whole experience. How this place is still in business is beyond me. For what they provide, they definitely shouldn’t be. What was most upsetting is that I had to pay for the ordeal. P.s. if you are going to advertise carbonara, have the decency to list with the correct ingredients. Cream and bacon don’t belong anywhere near this dish.
R New . 2023-07-29
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Great food but let down by service. I was basically ignored. Started well but could not attract anyone's attention to order another drink so just didn't bother. Struggled again to get anyone's attention to get the bill and eventually pay. Not sure why this was so problematic as there were at least 3 staff members gathered at the bar right in front of me at any given time but they just weren't paying attention which proved so frustrating that I left without leaving a tip which is not something I ever do.
Amy B . 2023-07-28
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Just been today to try it for the 1st time. The spaghetti with mussels was very tasty and cooked well. Good wine. Unfortunately the service wasn't great. Although friendly, they just didn't seem to notice I was there despite me being at the table closest to the bar where the staff all congregate. I would have had another drink and perhaps a dessert but neither was offered to me. Had to flag staff down to ask for the bill and had to get up and approach the bar to ask to pay despite there being at least 4 staff within 3 metres of me. Just felt like a burden by the end. Maybe because I was a lone diner so less important? Not sure really. Left hurriedly without leaving a tip which is unheard of for me. Would probably try again as the food was good but won't hurry back or particularly recommend.
Amy Bainbridge . 2023-07-28
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Amazing! Amazing food, amazing gelato and amazing friendly service! Highly recommend. Was super busy but everything was on point 👌🏼
Georgina Rollinson . 2023-07-28
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Delicious meal, with good vegan options and multiple vegan ice creams! The best vegan affogato I've had in years! Good wine list too.
Jess R . 2023-07-27
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Let down by frozen chips which where over cooked. Meals where amazing lasagne salad
Nigel Woods . 2023-07-16
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We had lunch at Trinacria on Sunday, sat outside alfresco with our dog. The food was exceptionally good. I had the seafood spaghetti (from the specials) and it was spot on. The Galetto was also very good. We spent a leisurely lunch and we weren’t rushed by the staff at all. There is a small area inside the restaurant (by the window on high seats) that is a dog friendly for when the weather isn’t accommodating. Highly recommended.
Victoria E Davies . 2023-07-11
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Amazing service. Outside with good weather cannot be better place . Quality food. Outstanding. Keep it up guys
Ricardo Costa . 2023-07-04
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Food was beautiful, staff very nice and helpful. Really nice evening
Sarah Bycroft . 2023-07-02
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Food and service always excellent here!
Jill Adamson . 2023-06-29
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We had a very nice meal here, very friendly staff and a nice quiet environment. I had the diavolo pizza which was one of the best I have had in a while.
Stuart B . 2023-06-29
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I come here very often with my kids. The food is amazing, and gelato is so good. Last time, they did tartufi with chocolate,was so so good. I hope they make that again. I wish this place could sell ice cream by the river. It would be good for York.
alduccio10 . 2023-06-20
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Had mussels starter, special sea food risotto for main. Waitresses very polite and good at their job. Plenty of people inside and out and quickly being served
Paul Reed . 2023-06-18
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Absolutely delicious food, cooked to perfection and seasoned perfectly. My wife and I cook well and love eating out. This lovely restaurant has to be one of the best authentic Italian restaurants we have had the pleasure of visiting. The Gelato ice cream is also very delicious and made on-site. Pure delicious Italian cuisine, at its best and very well priced.
Robert Tjia . 2023-06-17
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Great food but very slow service. It took them 20 minutes to offer menus and a drink, and then 2 hours to serve 2 starters followed by a lasagne and carbonara. The staff were very pleasant however and we were in no rush, so overall a nice experience.
Andy . 2023-06-14
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Lovely food brunch at a reasonable price.
Francesca Dreksler . 2023-06-09
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Reasonable meal and price, excellent service, No expert but seems like standard Italian. Sicilian?
Jake Sissons . 2023-06-05
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The food here was nice, but service was very slow. Took 15 minutes to attract someone's attention to order and another 30 minutes for the food. Far too long for hungry kids to wait. Definitely felt ignored by the staff. I wouldn't go again.
Rachael Gordon . 2023-06-04
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Georgina was lovely, amazing customer service, she was so welcoming and helpful, ice cream it delicious too!
Mel Coulton . 2023-06-01
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Our first night in York we decided to celebrate with a local meal in town. We arrived with no booking thinking Tuesday would be safe but the place was buzzing, thankfully a spot was made for us. Our orders were taken swiftly and the food was absolutely devine, if I had a second stomach I'd order exactly the same thing again. Great start to our weekend away
Laura Upton . 2023-05-30
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Our second visit, last time we were in a large group, the food was lovely but the service wasn't great. This time was worse if anything!!! Service is just awful. The food is good but ....waiting well over an hour for a main course in a half empty restaurant is just ridiculous. Then you have to go to the counter and wait an age to pay the bill!! We won't be back.
doublemummy . 2023-05-26
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Shocking 1st time here, lasagne arrived ice cold inside, hot outside, management didn't really care, other diners having to wait over 1 hour for food, won't return!!
shaun mcdowell . 2023-05-25
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Great food, great friendly staff. Great atmosphere. Situated in great surroundings on Bishop Thorpe road. Highly recommended!
Stuart Lloyd . 2023-05-20
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Just too good the ice cream made me fall in love ,I am a pretty usual client I have loved the service it is amazing and the manager is funny. And energetic (one of best pizza in York)🇮🇹🍕🍕🍝🍕🍕🍕🍕🍝🍝🍝
Damian K . 2023-05-19
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Lovely food. Friendly staff. Busy at the front area with takeaways
G W . 2023-05-18
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Fabulous all round experience! Easy to book, great communication. Fabulous service and amazing food! Excellent value for money.
Kay Millson . 2023-05-17
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Absolutely fantastic place with friendly staff and delicious food. Child friendly too.
Helen Richardson . 2023-05-06
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Our favourite restaurant. We have been here for many family celebrations and everything is always perfect. Delicious fresh food reasonably priced. Friendly and accommodating staff. We usually have a wild toddler with us and they are always so welcoming. And the best gelato around!
Journey26083082736 . 2023-05-04
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Great location, the food was excellent (highly recommend the aracini) and the service from the team was excellent. Highly recommend!
Martin Oates . 2023-05-04
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We picked this spot for a family meal and we were not disappointed. The waitresses were friendly, helpful and patient (we had children from 8months to 11 years with us). The food was so tasty, hot and very well priced. In particular the garlic bread with cheese for a starter was amazing and more than enough to share. The aubergine and ricotta pasta/mushroom raveloi and the seafood pasta was all commented on..we were all more than satisfied and the icecream was delicious. We had some very picky eaters and everyone was more than happy. Every family member had a good meal..we would all highly recommend and will definitely be back
CarolK1543 . 2023-04-30
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Excellent food, friendly good service.
Nick Kay . 2023-04-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Really nice and authentic Italian restaurant in York. It’s off the beaten track and we only went on a recommendation but it was well worth finding it and eating there. We both had the spaghetti carbonara which was delicious. It is CASH only though so come prepared. There were lots of people there that were obviously regulars which is always a good sign. Reasonably priced.
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1646 Opinions
627 Opinions
Unfortunately did not have a great experience here due to mistakes that could have been avoided, we booked a table for a work celebration there was about 20 of us, we preordered based off the menu online. I had preordered penne marinara from their online menu, as I am from England I understood that this was just a tomato pasta sauce, and there is nothing on their online menu to suggest marinara is seafood, however I received a penne pasta with tomato sauce and seafood. My sister is allergic to seafood and I don’t eat it to keep her safe. I told them I didn’t order seafood penne, he became angry and shouted at me that I did, I asked to see the menu when he showed me, that’s when we all realised their online menu is different to the one in the restaurant, he brought me a menu to say marinara is seafood, but this is not mentioned on the online menu we used when we preordered, and unfortunately being English and not being Italian, marinara in England is just tomato garlic sauce not seafood like it is in Italy, my fault for not knowing marinara means seafood in Italian but the manager or owner who was serving us just began shouting at me. A female waitress apologised and moved him away from me and brought me just a tomato penne pasta said sorry again and understood what had happened and fixed the issue without an issue, clearly a mistake on both parts. After I’d eaten it the angry manager came over and asked me how my seafood pasta was sarcastically. 3 or 4 of us preordered the online menu tomato garlic bread to start, and one of us ordered a tomato garlic bread for their main. But when it arrived in the restaurant it was a plain garlic pizza bread, as their menu in their restaurant is different to the one online and doesn’t include tomato. Also despite pre ordering two of the starters were missing and had to be chased up 10 mins or so after we had all eaten our starters and the same happened again for our mains, two were missing and a side of chips which we had to chase up. We spent about £582 and just didn’t feel we had a good experience despite pre ordering and we even brought our pre order on a document with us to make sure we were organised when we got there. Food was excellent however and we had a good time. Just a shame to be shouted at in a restaurant by the manager at what clearly was a genuine mistake, as I don’t speak Italian.