Based on 4.792 opinions finded in 3 websites
Based on 4.792 opinions finded in 3 websites
Opinions
Nice setting, food wasn’t too bad. The Sugo for the pescatora wasn’t the greatest imo. Service was good, maybe a bit intense when asking questions but could just be new staff. House beer tasted okay would have preferred a Moretti to be honest. Could give some suggestions on a few things but I wouldn’t post them on here.
Gianni Di Meo . 2025-05-17
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La Vecchia Scuola is an amazing restaurant in the heart of the ‘York shambles’. The service and food are excellent and we ate there for two evenings. I would highly recommend this restaurant.
Christine Hall . 2025-05-14
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Nice atmosphere in the glass room. Evening special starting at 17:00 was a good value for the quality of the food. Service was friendly and impeccable.
Diane Duran . 2025-05-14
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Went in on Saturday 10th May had a fantastic evening to celebrate our daughter's 21st, the staff were fantastic would highly recommend this restaurant. To the management Tony the Scousejock is coming back 😂😂😂
Phil Thomas . 2025-05-12
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Fantastic food! Great staff and atmosphere.
Pan . 2025-05-11
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A very good lunch, a steak overcooked for one diner replaced without question. Staff professional, attentive and knowledgeable of the menu
Kester Burt . 2025-05-08
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Lovely restaurant. Food excellent and really reasonably priced. Staff are so lovely and nothing too much trouble. We will definitely return when we next visit York.
Maggie Burton . 2025-05-05
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We work in York and have had this restaurant on our list for a while. Very impressed with the high level of service, moved table when asked, and the music which had slipped into a beat box play list was immediately changed when it was brought to their attention. Refreshing to experience great service in a fabulous building with reasonable prices. Would definitely recommend.
Suzi O'Neill . 2025-05-04
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Excellent Atmosphere, excellent service.
Donovan McGrah . 2025-04-27
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Very poor service and food,we have beet here quite a few times and really enjoyed the food and ambience but this saurdays experience wasn't good,waited quite a while to be asked if we would like drinks,then told no draught lager,no Peroni only a single choice of a bottle of lager,not nice,we asked 3 times for water which eventually came,the waitress was in training,the usual very nice rib eye stake was chewy and not good,at no time were we asked if everything was ok,finished our meals before anyone came,we did get a discount but was left very disappointed with the experience, we won't be coming back anytime soon
David Chappelow . 2025-04-27
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Booked on the off chance for our 20th wedding anniversary. This was our first time visiting. Seated at our booking time,pleasant service all round. Drinks ,the 3 ,course meals appeared with out any waiting. Belly pork starter amazing and I had the steak and pepper skewers as main and it was absolutely amazing,can't comment about the wife's meal as you was too busy smiling with every mouthful. Enjoyed the piano player and 2nd guessing the tunes. Really really outstanding meal all-round. Highly recommended if you ever visit York. Many thanks.,
STEVE CLARKSON . 2025-04-27
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Very nice Italian restaurant! Generous portion and toppings!
Tien-Hsin Sung (Jess) . 2025-04-27
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We’ve passed this restaurant many times, but today we decided to go in, I can’t believe we’ve not been before! Great service, friendly staff and delicious food, will definitely be back!
Carol Hunter . 2025-04-26
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1st time visiting La Vecchia Scuola, we were not disappointed, The food , service and atmosphere were superb. We opted for the 2 course lunch special. Large portions and great value for money
Ema Ward . 2025-04-26
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Brilliant selection of gluten free food at good prices. Love the staff. Nothing to much trouble
heather croft . 2025-04-24
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I GIVE ONE STAR BECAUSE IT IS NOT AN ITALIAN RESTAURANT It is not run by Italians It doesn't serve Italian food but food bordering on edibility RUN AWAY
marlena grande . 2025-04-23
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Lovely place, nice food, friendly and smiling staff. 10/10 recommend. Normal prices.
Gold Gun . 2025-04-23
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The portions were massive - even for the kids! The food was delicious. We ordered from the lunch menu and it was good value for money. I loved the brie starter. Service was swift and the waiter was friendly.
Emma Conroy . 2025-04-18
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The whole family went there for my Mother’s birthday. After a very friendly welcome at the door, we were seated and offered drinks. The atmosphere was perfect, chatty and friendly. The food was ordered and brought out all within about 25 minutes, and it was unbelievable. The portions were amazing and our waiters were incredibly friendly. The perfect experience to get dressed up for. Would highly recommend!
Lucas Whitcroft White . 2025-04-13
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Outstandingly service and excellent food. One of our best meals in the UK to date.
Kevin M . 2025-04-12
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I visited for my father's birthday. We absolutely loved it here. The food was incredible and the price was reasonable. Definitely worth a visit if you're in York.
Cameron Isaac . 2025-04-09
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Great Italian lovely setting in Old School House with great conservatory
Lynn Tunks . 2025-04-08
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Really good food and lovely staff. Great evening.
Sue Kent . 2025-04-07
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From start to finish amazing beautiful surroundings food was delicious waiting staff so pleasant and attentive but not overbearing Food is tasty tasty and not so expensive at around £35 per person including drinks and service charge very impressive indeed
ann cummings . 2025-04-06
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The food at this particular restaurant is very good,the lunch time menu being good value considering the standard of the food.The portions appear to be just the same size as on the a la carte menu. The wine menu is pretty decent too albeit it is not particularly extensive. The view from the rear conservatory only adds to the overall dining experience.
Timothy Prince . 2025-04-02
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Staff lovely and attentive great atmosphere easy to book online tasty delicious food and drinks reasonable prices lunch time me menu until 4pm
Deecee . 2025-03-30
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We had lunch at La Vecchia Scuola today and we really enjoyed it! Food was served fast and very tasty, the staff was very friendly and we were able to sit at the indoor terrace which had a lovely view to the back gardens. Food portions were quite reasonable. Definitely recommend this place, we will return 🙌🏼😋
Fede Brenes Barzuna . 2025-03-29
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It was a lovely surprise, we sat in the conservatory overlooking the garden if was amazing. The service was the best, friendly, cheerful and attentive. The food was the best! Thank you for making my 50th memorable. We really enjoyed it.
Selina McLean . 2025-03-27
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Walked in for dinner. Great italian food reasonably priced. Engaging and flattering waiter added a bit of fun. Highly recommend.
Dimo Krilo . 2025-03-25
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Cool dining area and great food 👍
Dominic . 2025-03-13
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Authentic Italian food. The mussels and pasta are so spot on. All plates are warm. And every staff smiles. Feel really welcomed. And very affordable price
Tony Cheung . 2025-03-10
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Our first time at La Vecchia Scuola and certainly not the last! We both really enjoyed our meals and the service was fantastic. We also received complimentary glasses of prosecco for our anniversary. This restaurant is a must when in York.
Lewis Ramster . 2025-03-08
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First visit and we were not disappointed. Lovely welcome, great options on the menu. Both meals were delicious and cooked perfectly. Will be back again. Thank you
mcwharam . 2025-03-06
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This is a restaurant that makes you feel special. It's our second visit and we'll be coming back again. The food is delicious.
Steve Davies . 2025-03-05
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Lovely meal for my wife's birthday. Nice place , would definitely recommend it.
Wayne Harper . 2025-03-03
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Wine was delicious, bruschetta was awful. Tomato too coarse and not tasty at all. Shame!
Joline . 2025-03-03
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Lovely meal and great staff, very friendly and busy atmosphere
Chris Noble . 2025-02-28
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Staff were fabulous friendly and very helpful, food was delicious, atmosphere calm and relaxing, there was a smaller quiet room, away from big loud busy dining room,,,,
Deborah McCartney . 2025-02-26
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Food was absolutely delicious, everything was cooked to perfection, staff were friendly and made sure everything was to a great standard. Would highly recommend
Niki Graham . 2025-02-25
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My wife and I celebrated my birthday in the most fantastic restaurant today .It was a total pleasure from meeting the staff to having our meal .5 stars to the whole experience thank you !!
Steve Richardson . 2025-02-24
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We have dined here a few times now and have always been very happy with everything, the food and the service. We were seated upstairs tonight and were served by Samantha, who went all out to make sure we had a lovely meal. I will always recommend this amazing Italian. We have never been disappointed with any food choice. It is all delicious.
Annmarie Ashby . 2025-02-22
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Lovely place, grat staff and fab food
Ray Hunter . 2025-02-22
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Lovely venue and great quality italian. I really enjoyed the atmosphere when they had a pianist on.
alex king . 2025-02-22
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We loved this restaurant, its garden is incredible! We were well served, the price was fair and our dinner was delicious.
Sônia Araújo . 2025-02-22
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Great service food was a bit hit and miss,very chilly in the conservatory heaters weren't on whatsoever but it was nice in there to be fair
Simon Jordan . 2025-02-21
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Luckily they manged to fit us in as we didn't book. Fantastic food, great friendly service and good value. Thank you.
MG Letts . 2025-02-21
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Staff were not very attentive when we first walked in from the street, we stood a good 5mins before anyone came to speak to us, but lovely when we eventually got seated. Food was absolutely amazing 😋 Lovely wine selection 👌🏻 Amazing view of the gardens, we loved sitting in the conservatory. We will definitely be back. Hidden gem.
Katherine Suwinski . 2025-02-20
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Called in without booking, no problem. Menu had a good choice, We opted for the 2 courses for £24.95. We then shared a starter so we could share a desert. The Bruschetta to start was so fresh and tasty. For desert the Panna cotta was again excellent, very tasty and light. That leaves the Main course. We both had the lamb.. it was to die for. The taste was amazing, The lamb so succulent, it melted in your mouth. The wife has an allergy and they took this very seriously, making the lamb dish with an alternative sauce. In all an excellent experience. 😄😄.
Ian Taylor . 2025-02-20
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Went here for a Valentines dinner and had an amazing experience. Food was brilliant- especially the lobster linguini- worth the price and quick to come. Service was great and complimented the atmosphere which led to a great night out- altough the waiters can be a bit interuptive.
OllyOllyOx . 2025-02-18
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Fabulous venue , food good , terrible service, Starters fine , waited so long for main course had to ask. Eventually main course good Waitress called my grandson kid all the time, a bit rude. Toilets freezing, water for washing hands cold, and hand drier cold. Constant draft from door way! 🥶 Disappointed
Fiona Cassidy . 2025-02-17
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5* restaurant. Great prices, beautiful food. Very friendly, attentive staff. Highly recommend
Emily Dowle . 2025-02-16
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Warm welcome on arrival. The service throughout was fantastic. Food was wonderful I had the arancini and it was amazing.
Mellia40 . 2025-02-16
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The service and atmosphere in the restaurant were both easily 5 stars but the food unfortunately was only just average. The ingredients stated on the menu did not match the reality on the plate for example I had a chicken and panchetta risotto which actually contained bacon and not panchetta at all and whilst edible was actually bland and totally uninteresting. My partner had the fillet steak skewer which was supposed yo be cooked 'medium' - it was actually well done and it looked like it had just been piled onto the plate in a hurry. Saying all of that if it is atmosphere and good service that matter to you more than the food then this is the place for you . The staff and service it has to be said were excellent 👌
Vick West . 2025-02-15
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Spectacular food! Amazing Calamari, followed by sublime seabass. And all all vegetables were perfectly cooked. The pinot noir was delicious. My husband LOVED his pizza. Every staff member was enthusiastic, friendly, hard working and attentive. We spent almost 2 hours there and never felt rushed. Amazing place. Don't miss out and very reasonably priced too! Xxx
MinxT . 2025-02-15
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We were celebrating our 15th wedding anniversary and my husband had booked this restaurant. The staff were very attentive and we were given a glass of Prosecco as soon as we sat down. The food is some of the best food I have eaten and presented beautifully. My husband had the calamari and had the prawns. Both tasted amazing. The mains we had were sirloin steak and sea bass. The sirloin was cooked and it could have been mistaken for filet steak. I would recommend this restaurant to anyone.
Cora Doherty . 2025-02-14
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8 people for a 90th birthday we had the set menu three course for everyone, can’t fault the meal every one enjoyed what they ordered and all the meals came out within seconds of each other, so nobody sat waiting. The staff were really very nice and attentive. Had a little look at other tables and their orders looked rather tasty, next time we will be trying the main menu
Dawn & Pete . 2025-02-12
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We have used La Vecchia several times and have been very pleased. But we have just recently been and we were put in the conservatory and it was freezing cold. The food was going cold in minutes. We complained and all we got was the heating has broken and it is a old building. They had electric blow heaters inside where it was warm but we never got offered another table. several people like my self had our coats around our shoulders to try and keep warm. The conservatory should have been closed until the heating was fixed. This was my partners 65th Birthday and it was a total disaster. We were not even offered a discount. This is shear greed by the owners booking every table they had not to loose any money. Well we will not be using that place again totally unacceptable.
jane s . 2025-02-10
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This is a fabulous location to have lunch in York. A beautiful restored Georgian mansion, with a fabulous garden and a view of the Minster, was the perfect location for a celebration lunch. Two courses are just under £19 each and we enjoyed mussels and baked brie for starters and salmon and prawn linguine and Arancini in a fab tomato sauce for mains, all washed down with a crisp bottle of Italian white wine. It was made even more perfect for me when an urban fox peered in the window as if to say cheers. We will be back.
Claire M . 2025-02-07
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Fancied a solo dinner date, looked online and saw the really good reviews. The staff were extremely friendly, which added to my pleasant experience, a really nice atmosphere and of course delicious food. I had the seafood linguine and the banoffee pie. I rarely see this as an option for deserts so I was really excited and it was the best I have ever had. I would thoroughly recommend this place, I will be back soon! ☺️
Rosanna Marriott . 2025-02-06
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Best pizza in York, Pepperoni pizza was amazing, soft and tasty dough. Only negative was the loud live music, wasn't a fan
Sveinn Pétur . 2025-02-04
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Looking for somewhere to celebrate our anniversary whilst visiting York. This restaurant was perfect. We were given a table in the conservatory overlooking the garden. Friendly staff and good food .... a glass of preosseco on the house was much appreciated. We will definitely revisit next time we are in York.
Linda Cole . 2025-02-04
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Very Bad experience in this restaurant from the Romain manager Tonny، he was so rude with us as we Muslim girls
Hajar Al . 2025-02-01
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Beautiful food, lovely atmosphere and attentive waitresses 🌟
Ruksanna D.H . 2025-02-01
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Our experience with the management, Tony, was extremely disappointing. We did not expect to be treated so poorly. He pressured us in an unreasonable manner, as if he was trying to kick us out of the restaurant by any means possible. We didn't order anything because of his rudeness, which reflects a lack of respect for customers. It's unfortunate to have such experiences in places that are supposed to provide good service.
shmokh . 2025-02-01
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We dined here on our second night in York. The restaurant is set out beautifully. We were seated in the conservatory, which was stunning. My only criticism is that it was a bit chilly in there. We ordered a bread appetiser to share. It was 50/50 on this choice as the breads were quite dry. The homemade butter and balsamic oil were lovely though. Partner had the mixed grill, which came with a 2 pieces of steak, 2 lamb cutlets and 4 chicken mini fillets I think. I had the rib eye steak. We really enjoyed it, although due to the conservatory being cold, the food went cold really quickly. We then shared a tiramisu and my partner had an Irish coffee. We also had 3 soft drinks and 2 bottles of wine and the bill came to £135 plus tip. We were also treated to a complimentary limoncello shot each. I would recommend eating here, but if it’s the winter, ask to be seated in the main restaurant or upstairs, which I believe is more intimate for a romantic meal. Would definitely return, but maybe during the warmer months. The atmosphere was good, with a fair few birthday celebrations going on. Only thing missing was a bit of heat in the conservatory and maybe some background music.
Hayley O . 2025-01-19
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After eating here it ultimately lit up my day the food, atmosphere AND Service was fabulous. Absolutely recommend eating here as I could refer it to heaven
jody foster . 2025-01-18
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Excellent quality, superb value best true Italian had in ages
Rosanna Brandi . 2025-01-18
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We had a wonderful meal in this beautiful building to celebrate my brother’s birthday. The ambience was perfect, delivered by attentive waitresses who couldn’t have been more charming
Caroline Green . 2025-01-17
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Very friendly staff! Lovely food definitely coming back again.
Kristina Bayramska . 2025-01-13
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Warm welcome ..... Great service and good. Lovely atmosphere.
Linda Hanson . 2025-01-12
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Great meal yesterday for my Wife's 60th Birthday. All staff were very friendly and helpful, especially to our Grandkids! We will be back, no doubt. Peter & Lynne
Handcrafted wood products . 2025-01-11
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Couples dinner on a cold January evening, food was very good - sauce on Arancini was luke-warm, Carbonara was excellent as was the Sea Bass. We enjoyed a fair priced bottle of wine too, no dessert. Staff were also first class Our only issue - the room was very cold. We had a fan heater at our feet which helped, though the other side of the table was freezing, with draft coming from the toilet end of the room. Almost all diners came in, took outer coats off and quickly put them back on. The building is old and no doubt in spring & summer no issue but the evening was spoiled by the cold. It’s why we didn’t order dessert preferring to leave and go elsewhere to finish our evening. That aside, would recommend the food & service
Andy Dennis . 2025-01-11
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Found this wonderful Italian on Wednesday whilst walking around York, and booked a table for that evening. Everything about La Vecchia Scuola is just spot on - the decor and atmosphere, the service and the menu/food. We both had Starters and Mains, and certainly needed our best appetites - the portions are enormous! Every dish was cooked and seasoned to perfection, and we found everything value for money. A thorough recommendation for anyone in York who is looking for quality, authentic Italian cuisine
Ben Mcloughlin . 2025-01-10
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first time in here after we could not get a table at our usual Italian in York. amazing place. great atmosphere.. lovely and attentive staff.. we did wait a little while for food but that's because it's all fresh from ordering.. definitely well worth the wait. absolutely delicious food. I had the bolognese and geoff had the lamb dish.. perfect.. can't wait til we go back.. 5 stars don't give this place justice.. absolutely 10 out of 10. xx👏👏👏👏
Bev Madden . 2024-12-29
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Unfortunately the food was very disappointing, considering the price and high service charge on the bill. The starters (arancini & bruscetta) were the only redeeming course. For main, I ordered Alfredo, pasta was soggy, dish lacked any flavour and was sitting in a pool of mushroom water. The lobster ravioli arrived lukewarm at best and was extremely fishy, the Lasagne seemed to be only 2 layers and was mostly cheese. The tiramisu had no coffee flavour and was mostly cream. We dined the weekend before Christmas so the restaurant was very busy, however the service from the waiting staff was very good.
Katie May . 2024-12-29
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Exemplary in every way. This place exemplifies what restaurants used to be like before covid. Amazing service. Amazing food and great atmosphere. Can't fault it in any way - thoroughly recommended but ensure you book as it's THAT popular.
Neil Tomlinson . 2024-12-28
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Ate here today (28th Dec) had the lunch offer two courses. Absolutely fantastic food, service and the staff were lovely. So delicious I forgot to take pics! Highly recommended!
Kerrie Johnson . 2024-12-28
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I really like this restaurant. We are regular visitors before Christmas. It's not cheap, but the food is delicious, the wine is excellent, and the service top notch.
Steve . 2024-12-27
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We arrived earlier than expected due to the bad weather, but we were given a table straight away. Food was good, as was the service. Quite a busy restaurant.
Chris Stocks . 2024-12-23
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If it weren't for gourmet mode, it couldn't be better than this. Location, service, price +_+b
Joey Park . 2024-12-23
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Delicious meal at fab pricing and very accommodating staff both times I have been. Atmosphere up and down as sometimes super busy and other times more quiet but regardless you get amazing service!
Leeds Girl . 2024-12-23
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The food was amazing and came in big portions, the drinks were also very good the prices were reasonable i definitely recommend coming here 5 stars!!
Miglena Mavrodieva . 2024-12-20
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Really great food and service. Surrounding are excellent . Friendly and helpful staff.
Andy Lambert . 2024-12-19
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Lovely Italian, happily recommended for family events. Freshly prepared food and impeccable service
Andrew Hopper . 2024-12-18
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Our group of two couples were wondering about York looking for a nice place to eat, we called in to the restaurant on the off chance of a table , we were accommodated by a very friendly front of house gentleman and shown to a table in the conservatory dining area …… All staff were very helpful and professional, and the food was all authentic and extremely good . Our overall dining experience was pretty faultless and will definitely pay another visit next time we are back in York …. Just brilliant
Michael R . 2024-12-18
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Managed to get a table despite being very busy, noise level is very high, but adds to the atmosphere. Excellent, courteous and friendly service from the waitress. Meals arrived quickly and can only say delicious, well presented and piping hot. We were a party of four and all had different meals which we all enjoyed, have to say the garlic cheese was mouthwatering. All in all a perfect find on a very busy evening in York.
janas4 . 2024-12-16
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Walked in, 5 people, no reservation, staff very helpful offer us a table. Then he asked us if we celebrate something and we told him that one of us is got birthday today, so we've got a prosecco bottle on the house. Food was very good and not too pricey, staff very friendly and helpful with everything. Definitely recommend and will go again.
Dan . 2024-12-15
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A lovely restaurant, great menu and service. I really enjoyed the calamari and zucchini starter and the sea bass.
Keranjit Kaur . 2024-12-15
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We ate here on the evening of the 6th Dec. It was extremely busy on arrival. It is very bright inside and we felt that it lacked ambience. It didn’t feel like an Italian restaurant. I had the smoked salmon to start, it was nice but nothing special. To follow I had the sea bass. That was absolutely amazing . I would definitely recommend it. The cheesecake dessert was also very nice. The service was average. This may have been because the restaurant was so busy but we didn’t think the waiters were overly friendly and attentive. Regardless, wee had a lovely evening but would only give it 3.5 stars due to the elements it was missing.
Helen C . 2024-12-14
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Had a table booked for 1.30 with four friends. Got there a bit early and were sat in the conservatory ( would prefer not to be there as very noisy, but so busy we had to go with it) We had to call a waitress to order and after an hour again ask a waiter to find out about our food. A table who came after us were already eating. I ordrerd lasagne. I've had this at various other places and made it myself. This was burnt black on the bottom and round the edges, thick rubber like cheese on top, which I had to scrape off, and most weird of all, swimming in tomato sauce under the meat on the bottom. I ate what I could, no point asking for something else or I'd still be there. When the waiter cleared the plates I said it was disappointing with the burnt parts and why was there tomato sauce in it. He said, well what should it be? so I said bechemel. He said the chef does put that on and then pours tomato sauce on too. He said he'd have a word with the chef. That did not happen because by the time one friend had a pudding and the time it took to get the bill, no one ever came back. The one star is for the other dishes my friends had, which being pasta were not messed up.
DaphneYork . 2024-12-13
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Fantastic meal in a very busy restaurant. Wide variety of menu choices. Good service despite the fact that it was packed. All dishes very tasty, wine reasonable. Definitely our new favourite Italian restaurant
Chris B . 2024-12-11
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Very disappointing Beautiful building but the food was expensive for what we received I ordered lasanagne which was tasteless to be honest I've had better from a supermarket ready meal it was served with a bit of limp rocket and a small piece of garlic bread My Husband ordered a seafood linguine bowl thats if you could find any seafood 4 prawns 3 calamari rings and 4 muscles in a with tasteless tomato sauce. Will not be going again
cat b . 2024-12-10
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Our favourite place to eat when visiting York! The food is always excellent and the staff are just so, so lovely!
Anthony Paul . 2024-12-08
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Busy but not too loud. Food was delicious and service promt
Amanda Field . 2024-12-08
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We ate here tonight (6 Dec) and have to say the staff were excellent...the food looked amazing. However I ordered a spaghetti Bolognese and was enjoying it until I started to find little splinters of wood, when I queried it I was told it was oyster mushrooms. After my 3rd piece I couldn't eat my meal. After closer inspection and a question to the kitchen we were informed they were rosemary stalks..I'm no chef but I know rosemary stalks should not be left in food.
Emma mck . 2024-12-07
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Found this place while shopping. Went in for lunch. The whole dining experience was excellent. Staff were all friendly and helpful. It was very busy but no wait time. I had a steak which was cooked to perfection. Tiramasu for dessert was delicious and the wine was lovely. Very good coffee to end the meal. Whole experience was amazing. We will return. Highly recommend.
anna carter . 2024-12-07
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Delicious food from starters to dessert including drinks. Friendly and attentive staff and beautiful decor and atmosphere
Saurabh Mathur . 2024-12-06
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Second visit to this absolutely brilliant place, and even though the place was extremely busy, service did not suffer. Food was delicious, we had sea bass, wine was very nice. All the staff were very good, Olah ( hope I remembered your name correctly) was our waitress she was a lovely waitress, even put a candle in my desert and sang happy birthday, with a colleague.
Karen . 2024-12-03
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Had a glorious lunch yesterday with my friends. What a superb restaurant this is. Excellent food and service. The prices are fantastic too. Thanks for a great meal
Julie Marshall . 2024-12-03
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Nice restaurant, although disappointing we got seats close to a cold draft the waitress had attitude towards the other customers she was very cheeky, really disappointing how they don't cater for allergens the menu was very limited for people with allergins , my husband got a burnt garlic bread that was unedeble , the spaghetti bolognese had to much pepper in that overpowered the taste
Angela Boyce . 2024-12-02
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627 Opinions
Unfortunately did not have a great experience here due to mistakes that could have been avoided, we booked a table for a work celebration there was about 20 of us, we preordered based off the menu online. I had preordered penne marinara from their online menu, as I am from England I understood that this was just a tomato pasta sauce, and there is nothing on their online menu to suggest marinara is seafood, however I received a penne pasta with tomato sauce and seafood. My sister is allergic to seafood and I don’t eat it to keep her safe. I told them I didn’t order seafood penne, he became angry and shouted at me that I did, I asked to see the menu when he showed me, that’s when we all realised their online menu is different to the one in the restaurant, he brought me a menu to say marinara is seafood, but this is not mentioned on the online menu we used when we preordered, and unfortunately being English and not being Italian, marinara in England is just tomato garlic sauce not seafood like it is in Italy, my fault for not knowing marinara means seafood in Italian but the manager or owner who was serving us just began shouting at me. A female waitress apologised and moved him away from me and brought me just a tomato penne pasta said sorry again and understood what had happened and fixed the issue without an issue, clearly a mistake on both parts. After I’d eaten it the angry manager came over and asked me how my seafood pasta was sarcastically. 3 or 4 of us preordered the online menu tomato garlic bread to start, and one of us ordered a tomato garlic bread for their main. But when it arrived in the restaurant it was a plain garlic pizza bread, as their menu in their restaurant is different to the one online and doesn’t include tomato. Also despite pre ordering two of the starters were missing and had to be chased up 10 mins or so after we had all eaten our starters and the same happened again for our mains, two were missing and a side of chips which we had to chase up. We spent about £582 and just didn’t feel we had a good experience despite pre ordering and we even brought our pre order on a document with us to make sure we were organised when we got there. Food was excellent however and we had a good time. Just a shame to be shouted at in a restaurant by the manager at what clearly was a genuine mistake, as I don’t speak Italian.
79 Opinions
Ordered and picked up 3 large pizzas for my family. Pizzas were excellent and fairly priced, good toppings and crusts etc. no complaints, was very good for the price.