Delivery
Pickup
Outdoor
The best restaurants serving Italian food in North West
873 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
614 Opinions in 2 websites
Wow, talk about disappointment! Booked this for my birthday at 7pm. Absolute poor service from the start. Didn’t get seated till 7.10pm after being squashed at the main reception. A waitress didn’t try to take our order till 7.35pm after being knocked into several times where we were sat. When asked to move was told they’d try but was very rude about it. Finally left without food by choice and the manager didn’t care and expected us to pay for our coke and lemonade. Definitely won’t be back and my friend said she won’t return either.
313 Opinions in 2 websites
We booked dur yo pictures of food & good reviews. When we arrived we went to the bar, from the start the staff just weren't interested in us in fact I'd more say couldn't br bothered. We were sent to the end of the bar. A guy came out yo us & told us our table wasn't ready, there is a party of three women who had clearly just got fresh drinks. The table was tiny, not big enough for plates of food. He then reluctantly gave us another table. The table had glasses on it & was dirty, he moved the glasses but didn't come back to clean it. Instead he went back in to the kitchen (we were sat right opposite it. He never washed his hands & went straight to food left ready to serve. At that point we left.
164 Opinions in 3 websites
Used to be a great takeaway however, I ordered the bolognese and it was 60% carrot, 30% sauce and 10% 'meat'. When I rang to ask about the changes, the guy was quite rude and said "it's always been like that"...believe me, if it had, I'd never have ordered again. Gone down hill. Absolute cheap and rubbish food.
79 Opinions in 3 websites
3281 Opinions in 2 websites
Absolutely lovely place. Great options for gluten free. Loved that the bar area is dog friendly. Very child friendly, my daughter had the pizza and she got to put it together herself before it went in the oven, a nice little touch! Great service, will definitely be back.
1441 Opinions in 2 websites
We (2 dinners) arrived around 2 pm for lunch, quickly seated and opted for the 3 course fix price lunch. Ordered our drinks, waited and made our choices, order taken. Reminded server about drinks, waited ...drinks arrived. Starters arrived 5 minutes later. Calamari nice with garnish. Garlic mushrooms with bread. The bread was burnt on the base, the garlic was far too strong ( I cook with fresh garlic in my kitchen, there is a balancing act that needs to be correct, not tasting it until the following day) no check from server to ask if food ok. Dishes cleared away.... asked for another round of drinks. Took quite a while for drinks to arrive. 1 bar staff 2 servers.... 1 guy drinking at the bar. Mains arrived eventually, chef forgot to put the pot of tartare sauce on fishcake plate, asked for it, waited, asked again, sauce arrived. Again heavy garlic on the pasta linguine. Picked our desserts choices...with a coffee. Dessert arrived no coffee, reminded staff, asked for bill, bill arrived. The servers had gone for break and bar staff was left to give coffee. Coffee was cold we were fed up chasing staff. It was now 3.30pm The bill was folded over with total showing and l went to bar to pay. Not happy, I know this brand and eaten elsewhere with no issues. Paid bill and left, checked bill much later when emptying receipts out of wallet and a 10% service charge had been added to the bill for 2 dining. My fault I guess for not checking receipt properly, I'm used to 8 dinners or more having a service charge. Not 2 pensioners, who normally tip if the food and service was good, this was not worth the £5.37 tip or "service charge". Bread burnt, no tartare sauce, cold coffee, heavy hand on the garlic mushrooms and pasta linguine. We were thinking of returning, however there are plenty of places to eat in the area.