The best restaurants serving Italian food in North East

Waited 50 mins for our food ! Table was dirty . Musty smell horrible decor . Staff need some more customer service experience. Place was empty so don’t know why we had to wait 50 mins . Here in area to visit family won’t be back sorry .

Ordered delivery for a birthday treat, asked for a pizza without any chili's as it was for a young child. Looked OK when it arrived but then found it was covered in chili flakes. I only realised after they'd started eating it. Quite distressing, won't be ordering again FYI for any customers, try Fabio's instead (also in Houghton) it's much nicer

We’ve found Italian takeaways lack a variety unless you want pizzas. With this in mind we revisited Gallo Neros menu on an eats app. They have a lot of other Italian meals listed so we went for Fajita Alforno and Kapsalon to share. The delivery was on time and hot, ready to eat. I ate mine straight away and it was tasty, but there was something missing in the overall taste for me. My husband said a similar thing, he enjoyed it but would try something different if we order again.

Excellent take away. Pizza is always superb and delivery is fast. Easy to order online and discounts are brilliant !!!!

Good to return for a pint and some Quick pub doings..I had a panini with a side of chips. Plenty of roughnecks around but we sat in a more private alcove. Very enjoyable Maximus for £1.99

The premises used to be a typical old fashioned fish and chip shop when I was a child, so it was nice to try the new version called Shergills. The menu now is massive to suit all types of tastes now (pizzas, kebabs etc weren’t available when I was a child.) We ordered using their own site and it kept us informed of its progress via email. The fish, chips and battered sausage arrived quickly and hot. The amount of chips sometimes doesn’t mean they’re nice but we loved these chips. We’d asked for salt and vinegar and batter in the anything to add box on their website, but they mustn’t have read it. I loved the fish, bright white and tasty but wasn’t a lover of the batter.

They deserve a sixth star on food. My friends and I highly rate their steaks.

Items out of the order missing, upon requesting a refund they declined because the driver had made the delivery

Collected my order & staff were very helpful and assisted me promptly. Food was delicious & very well priced: will most certainly be back :) Thankyou

Just wanted to say we called in last night for some food and a couple of drinks and the food, drinks and service was great. We came from Ginos on the quayside after the service was terrible. Your staff are one 100% better than theres

Had a lovely time, lovely food and staff were amazing. Shout out to Maddy for making us feel very welcome ⭐️

We had a great stay here at Michelangelo's. Rooms are clean and tidy and we loved the breakfast.

Love Zizzys in the Metrocentre Gateshead the food is always good but today on Mother's Day 30th March 2025 they failed miserably. While finishing eating the starter two of the main courses arrived. There was three of us and the third arrived after 30 minutes and was disgusting. Here's what happened, they forgot about the 3rd main and rushed it through. The lad who served us was so disinterested he should not be working there. I paid £105 for poor service and poor quality food. As a food critic I will be reporting back. Why did two of the mains arrive so early and one was forgotten. Weak management and poor staff . What a shame letting the people who pay their wages down

Always go to get my wife a pizza

We booked our stay on line. Didn’t read much about it, just checked it was all on one level. Wish we could have stayed longer than one night! Out 2 rooms were lovely and clean, warm and welcoming. Reception explained everything clearly to us. Our only criticism was the bed was very low. Comfortable but low down. If we had stayed longer I would have asked to change room. Breakfast was amazing, everything you could ask for and more. All that we had was of good quality. We will definitely be back! Thank you for a lovely stay.