GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.8

Based on 62 opinions finded in 2 websites

site_photo4

Nº 289 in 437 in South Tyneside

Nº 22 of 33 Italian in South Tyneside

CUSTOMERS TALK ABOUT DISHES WITH..pizzachickengarlicchilli
Score

comment_iconOpinions

Collected my order & staff were very helpful and assisted me promptly. Food was delicious & very well priced: will most certainly be back :) Thankyou

site_logo

Allen Hardy . 2024-09-12

MORE AT Google

So nice the shop has new owner for few months now and the shop all renewed in and out very clean this photo of the shop in Google not haw its now the food so nice fish and hot and delivered fast

site_logo

Ammar Abdul Aziz . 2024-08-17

MORE AT Google

Food didn't turn up. Driver got lost and took food back. They then said the food was delivered, but we have evidence on our CCTV that the food wasn't delivered. Offered to resend the food after one hour, then offered a refund. No refund surfaced. Had to make a claim with out bank. Con artists.

site_logo

Journey54111433397 . 2024-05-12

MORE AT TripAdvisor

Favourite pizza place in hebburn always arrives steaming hot and tastes amazing. Great value too would recommend to anynoe

site_logo

Keith E . 2024-02-09

MORE AT TripAdvisor

A freezing night after a busy day so too tired to cook. Ordered a 14 “ pizza with 4 toppings of our choice (loads of choice) on a thick crust base. A portion of American chips (basically sprinkled with herbs) and a short wait for delivery. Hot to eat. Was it the best? No, there was too much crust and not enough filling but it was tasty enough. Maybes should have stuck to a Calzone.

site_logo

mukhasben . 2024-01-17

MORE AT TripAdvisor

Wrote in the comments pizza garlic base as I’m allergic to tomatoes and even asking him if it was garlic. Got home to it being tomato purée, rang just to ask if I could change it and got nothing but abuse of the phone being screamed at. Absolutely vile people! I always order from here but since it’s came off just eat they have been awful. Will be speaking to my bank for a refund!

site_logo

Courtney Gray . 2023-12-14

MORE AT Google

Absolutely disgusting. Came 40 minutes late and clay cold. Driver admitted it was chaos because of lack of drivers. Curry sauce dropped out of tub in one jellitous lump. Gutted because I have ordered food from them every week for months and have even recommended them to friends and family. Always been on time and delicious in the past. Phoned manager and he basically called me a liar to my face. Foodhub offered me 2x £5 vouchers but I politely declined their kind offer. Was never about compensation, just customer service and quality. Never again!!

site_logo

Tony Kennedy . 2023-07-30

MORE AT Google

Absolutely discusting pizza, the worst we’ve ever had, bolognese tasted and smelt like fish 🤮🤮🤮🤮, attitude of staff totally discusting. Hope we are not sick after this

site_logo

Steph . 2023-07-18

MORE AT Google

Chicken kebabs are lovely. Garlic and chilli sauce are nicest around,

site_logo

Laura Wood . 2023-07-15

MORE AT Google

Best pizzas in the area, always use ace pizza. Always delicious and piping hot, lots of variety and a good price

site_logo

Keith E . 2023-03-29

MORE AT TripAdvisor

Delicious pizza. The dough for the base is both light and fluffy yet surprisingly filling. Perfect topping to bread ratio. Great chili sauce too, much better than the tinned tomato remnants that you get from other places. The only reason that it isn’t 5 star is because they forgot a topping, although i’m sure thats just an isolated incident (first time ordering).

site_logo

Pete Laws . 2023-03-26

MORE AT Google

Very disgusted in the attuide of them. Partner order food but never got told he couldn't pay by card it had to be done by a link with the come up as suspected scam. He ask if he could get it delivery so he could go to cash point. But we ended up walking out because of the attitude. Won't be going back

site_logo

Joanne Cooke . 2023-03-18

MORE AT Google

Being going here for ages and over the past few months the food has been very hit and miss. Recently however the quality has picked up and the delivery time has much improved. However tonight's experience is a bit of a let down. We waited for 1hr 40mins for food to be delivered and when it got here the pizza was lukewarm and the popcorn chicken wrap was missing the main thing, popcorn chicken. 12 bits of popcorn chicken do not make a wrap that costs £5.50!

site_logo

Sarah Younger . 2022-12-17

MORE AT Google

Food disgusting And all nice reviews is because they know some1 in shop belive me the food rank never been bk

site_logo

Bruce Glen . 2022-12-10

MORE AT Google

Another faultless tasty experience. Good choices for everyone and saving stamps available. My husband having his favourite calzone whilst I tried a different pizza

site_logo

Mark A . 2022-08-10

MORE AT TripAdvisor

Whilst I’m a mainly pepperoni type of pizza person (although I like others) my husband has been in search of the perfect Calzone since we discovered one in Pickering years ago. That one was packed with great fillings and his eyes lit up when he saw the Calzone contents from Ace Pizza (Ace Calzone Folded Pizza Kebab, garlic, chilli, BBQ, red onion, jalapeños & pepper May contain traces of allergens.) he wasn’t disappointed rating it the best one he had, beating the one in Pickering and ones he’s had in America! We’d also ordered the combo burritos for the next day as we knew what the quality of these are. Good pricing, delivered promptly and my pizza was lovely too.

site_logo

mukhasben . 2022-07-30

MORE AT TripAdvisor

Very decent takeaway. Nice staff. Usually order on a Friday/saturday and the food is always hot and correct.

site_logo

TooN . 2022-04-06

MORE AT Google

I had a wonderful experience ordering from here. The food was nice and hot, both times, and the second time in particular it was a very speedy delivery. Thanks very much for all the people that are working hard to feed people 👍

site_logo

S9959EUjamesa . 2022-04-05

MORE AT TripAdvisor

Waited 2h20m after ordering. Didn’t turn up. That’s kinda important in a business running takeaway delivery services.

site_logo

rmcpgateshead . 2022-03-12

MORE AT TripAdvisor

Waited 2h20m after ordering. Didn’t turn up. That’s kinda important in a business running takeaway delivery services.

site_logo

Richard McPartland . 2022-02-28

MORE AT Google

Went here after being at the pub next door. Ordered a whole huge meal and within 10 mins it was all handed over. Cheap food but amazing too

site_logo

Callum I . 2022-02-01

MORE AT TripAdvisor

The food absolutely great from here , but the lass on the phone absolutely helpless, my partner tried to put an order inn tonight he explained the order to her about 3 times and she kept saying is it 10 or 12 insh ! And he’s ordering a mix kebab , he had to hang up the phone and go somewhere else , bit gutted as I love the food from here

site_logo

Samia Hlali . 2021-10-22

MORE AT Google

Yes, our ordered chilli dip was missing, we rang up and they rectified the problem ASAP. To go with our lovely burritos we ordered a garlic, cheese and mushroom bread. It was great, so tasty. Plenty of chips and salad too.

site_logo

mukhasben . 2021-10-04

MORE AT TripAdvisor

Got a pizza from here recently spur of the moment and it was very nice, delivered quickly and piping hot. My first choice for a pizza.

site_logo

johnnyb011 . 2021-08-06

MORE AT TripAdvisor

FANTASTIC!! Never disappointed haha

site_logo

Char Mc . 2021-07-27

MORE AT Google

Tasty food and lovely staff, as always xx

site_logo

Ashley Crowe . 2021-07-27

MORE AT Google

Phoned my order in and was ready when I picked it up. Great quality and service..

site_logo

Gerard Barker . 2021-07-21

MORE AT Google

Garlic lumpy and off due to heat of weather and heat of the bag and inside delivery bag.. chicken burnt to a crisp.. pizza under cooked.. kebab very dry.. chips unreal tho. Very nice delivery driver.. First order but won't be returning

site_logo

Dionne Marie . 2021-07-17

MORE AT Google

Utilising the money off Tuesday special from an Eats deal, we chose Ace Pizza for the first time after looking at the reviews and fancying something different from a curry. We wisely chose the Burrito combo, one chicken and one beef with the choose of mild, medium or hot. We chose medium as a compromise but it was the side of hot, but very tasty. We ordered chips and chilli and garlic dips and the meal came with a salad. We also ordered a small pizza for today. Unfortunately the meal was a bit late and needed a blast in the microwave but it was lovely, tasty and plentiful. Glad we discovered this pizza.

site_logo

mukhasben . 2021-07-14

MORE AT TripAdvisor

Food is good and delivery is always on time if not early

site_logo

GrimReAp3r Gaming . 2021-06-25

MORE AT Google

Awful pizza worst I’ve had! Cheese on toast is a better option

site_logo

Chris . 2021-06-02

MORE AT Google

I ordered a pizza ,kebab burger ,and a kebab wrap every single one of them was burnt over cooked and to dry to eat I will not be ordering from here again .I dont think this is the cheapest of places to

site_logo

Alison Calderwood . 2021-04-20

MORE AT Google

Best hot shot parmasan with salad ever and nice garlic and chilli sauce to

site_logo

Paige Odoherty . 2021-04-11

MORE AT Google

Ace Pizza is amazing! I havent disliked anything that I've had from here and I'm an extremely picky person! My favourites are the chicken burgers and the chicken kebab wraps 🤤

site_logo

Gemmy . 2021-03-22

MORE AT Google

Food was nice but so wrong with delivery time , 2 hours

site_logo

Patricia Vickers . 2021-03-14

MORE AT Google

Excellent pizza, one of the best in the area - would defo recommend, staff are lovely too!

site_logo

Mustafa Al-Zubaidy . 2021-01-26

MORE AT Google

Ordered a pizza on a Thursday evening, delivery time was over an hour (even though the restaurant is a 5 minute car journey from my home address) however I understand takeaways are busy at the moment. I was delighted when it arrived within an hour however when I opened the box my pizza looked like it had been thrown round in the car it was an absolute mess! I rang the restaurant who offered to send another but after waiting for so long just wanted a refund which they happily agreed too and said a driver would come back for the pizza. (Which I was very grateful for). I waited an hour and a half before ringing again to be told they were too busy and a driver wasn’t coming anymore. I wasn’t best pleased to say the least, after waiting an hour for the food and it to arrive in the state it did and then waste more of my time waiting for a driver to come and get it. Customer service could have been much better in my opinion. Not sure if I would be returning after this experience. Definitely would not opt for delivery again.

site_logo

Cerys waters . 2020-12-18

MORE AT Google

I ordered tonight chilli burger for my partner and chips chilli and garlic for me and a tub of garlic and tub of chilli, the 'chilli burger' had no sauce so was £4 for a plain burger, tub of chilli sauce was like bbq sauce and the garlic was like mayo chips weren't that good either. Won't be returning.

site_logo

Toni Mckie . 2020-11-14

MORE AT Google

Low prices and great taste, first class staff, totally worth it!

site_logo

The IT Guy . 2020-09-27

MORE AT Google

Nice friendly staff lovely food.

site_logo

Kimberley Moore . 2020-09-08

MORE AT Google

Orederd tea for my children waited 2 hours everytime I rang shop I got told 10 minutes when food did arrive the pizza base was so thin never had pizza like it food was the worst I have had customer service was horrendous and communications was terrible

site_logo

Louise Pattison . 2020-08-31

MORE AT Google

Just had my kebab of last night lol and still tasted as good as when it came last night just had a pizza tonight 14/07/20 came piping hot no grease in the pizza box really nice Also got donner kebab no grease like a lot of donners now days delivery was spot on too at present 10/10 for this takeaway

site_logo

STEVE LYNN . 2020-07-14

MORE AT Google

Every time I have ordered the food has been fabulous, its piping hot and tastes delicious. Friendly staff and fast delivery. I highly recommend Ace Pizza as it's the best in South Tyneside 😁

site_logo

Maria M . 2020-07-08

MORE AT Google

Their food never fails me ahah the best takeaway i have ever been to!

site_logo

JC . 2020-07-04

MORE AT Google

The food was out of this world you HAVE to try it really the pizza was fantastic! Will defi be coming back again

site_logo

Sammy B . 2020-06-25

MORE AT Google

Kebab pizza was 10/10 the veg inside was juicy. The chips are fresh the Donner is juicy. Clean establishment and beautiful food. Hugely recommend.

site_logo

Syed Ali . 2020-06-08

MORE AT Google

Inside of shop very clean which is nice to see upon arrival. The food itself is very tasty and the donner kebab I had was the best I've had. Was nice flavour without the greasyness. The pizza tasted fresh and soft with great flavours. Defo recommend the pizzas and kebab from here. Service spot on too staff very friendly and top it off with a smile 10/10 experience.

site_logo

Omar Zia . 2020-06-08

MORE AT Google

Lovely stuff well worth the money

site_logo

Angela Navi . 2020-05-04

MORE AT Google

Similary restaurants in North East

restaurant_img
3.8

582 Opinions

location-icon59 - 61 Ellison Street
Italian
outdoor_seating_171158takeaway_171158delivery_171158

My food hasn’t even been delivered!

restaurant_img
3.9

439 Opinions

location-icon70 Ocean Road
Italian
outdoor_seating_206928takeaway_206928delivery_206928

A party of 20 for a special birthday family celebration. Booked in advance. Sent orders in advance. What a shambles. Service was slow and poor, food came out with long periods between each diners meal resulting in some sitting for ages waiting for their food whilst others finished theirs. . Food was awful except pizzas and garlic breads and salad. Manager was uncooperative when discussing issues. When food was sent back it was recooked not replaced. Atmosphere was flat. Not recommended.

restaurant_img
4.0

1 Opinions

location-iconPrince Edward Road
Italian
outdoor_seating_321135takeaway_321135delivery_321135

The pizza order was made fresh whilst we waited and we didn’t wait too long. There are seats to sit. The shop was clean. There were cold drinks in the fridge. The staff were friendly and happy to tell you what offers were available and what the best deal was. We will return.

restaurant_img
4.0

65 Opinions

location-icon132-138 ocean road
Italian
outdoor_seating_86682takeaway_86682delivery_86682

Came in for a work meeting. service was excellent, especially by Liam. Food was quality. Would recommend highly, as it’s so warming inside

restaurant_img
3.5

6 Opinions

location-icon18 Horsley Hill Square, South Shields NE34 7HQ England
Italian
outdoor_seating_264043takeaway_264043delivery_264043

pizza is unreal and it’s great that you get chips along with every pizza you buy! one of the best places for a takeaway for sure.