Martino's Jarrow in South Tyneside

love the pizzas from here never disappoint thank you

Food was super late took them ages too arrive

My food hasn’t even been delivered!

lovely meal as always thank you x

cold not nice at all supposed to be cheese burger don't know where cheese was

ordered food at around 7.15 (on a Wednesday night), paid £4 delivery, and this didn't arrive until after 9pm!

Munchie Box good value for money arrived a little late but sill hot and tasty

bbq chicken pizza is unreal and thank you for listening to the notes 10/10

0 stars from me absoulte joke and the customer service is horrific . Threating me . After waiting almost 2hours for food . Ringing multiple times. Then delivery driver saying he's only had the order 5 mins absolute joke avoid!!!! Never again

If I could give 0 stars I would. Absolutely horrific customer service. Please never order from here.

Spot on food every time and delivery always early keep it up

ordered our food at 6:45pm. expected it to be delivered betweeb 7:25-7:45pm (time the app stated). 7:45pm came and gone so rang the shop around 7:55pm. I was told that the driver has just left and will be with house soon. fine fair enough, we waited.. another 25 minutes passed (we only live 5-10 minutes away fro. the shop) so i ring again. I was told the driver is on his way. 5 mins later the drivers arrived to tell me he was aasked to deliver quickly and only just left the shop.

Pizza Needed put back in the oven for like 5 mins but it was okay, Normally alot better tho and the delivery woman was aps miserable, Usually a 10/10

No salad in burger chips cold burger cold not happy

Order took 11mins from ordering to getting delivered absolutely fantastic

the pizza was very rubbery not sure if it was too much cheese or the type of cheese but really wasnt pleasant (on both bbq pizza and cheese only) the rest of the food was nice tho, however i was missing my garlic sauce

very nice food all round, best we've had since we moved to the north east.

I pre ordered at about 4.00 to make sure we had it at a certain time so we could sit and watch a film thinking it's not a last minute order should be on-time , had a notification to say drivee on his way not sure which way he went as it was 40 minutes later. I could have walked along quicker to collect it. this is the second or third time from here and you pay alot for delivery it should be on-time or at least near not 45 minutes late without even an apology.

hour and a half and was Luke warm

Ordered on uber eats and food never arrived. Called them up to ask for an update and got told it would be a few minutes waited another 20 minutes and still no delivery. Called them back to get told the driver was out with it and when I asked to cancel the order they started to shout and give abuse down the phone and hang up and then not answering the phone again

Used to be great now there absolutely rubbish and always use the same excuse of being busy every time you ring, yet theres about 8 plus workers in there daily. Wont be ordering again in a hurry

Pre ordered for delivery, came 35 minutes late. The food was lovely though. Ordered shish kebab and there was loads of meat!

my food was unreal :) notes were read, 100% best takeaway 😋

really is best place for pizzas. Great value for money we won't go anywhere else.

Excellent value for money, really enjoyed the food as well. Pizzas very nice, lovely garlic sauce too.

We order from here often for collection and food is really nice but we asked for food to be delivered this time we ordered at 2025 and it didn’t arrive until 2235 over 2hrs for delivery is really bad

Delivery took over 2 hours. The food was average, I won’t be ordering again from them

was on time and it was very tasty

food was so late and got delayed 2 times

pizzas ate amazing so is the chilli and garlic

Well where do I start. After playing pool match in Boldon we got back to the Ben Lomond to late. Being hungry my, well known mate, and I, went to this establishment. My friend who actually worked on their set up and comes in to engineering problems said he's my mate look after him. I wasn't expecting anything but when I asked for salad with my mixed kebab and garlic comments were passed as a joke even the responsible lad behind the bar of the place joking with my mate and taking £1 off. Ok nothing to worry about eh? Having ordered the mixed kebab, I was asked do you want onions and peppers, my reply yes. Why? Because it's part of the order!!!! So watching the same responsible person putting two pincers of kebab meet into a silver food tray meant nothing to me, until I got home. Opening up a tray the same I realised that it was indeed what I'd seen filled with extras of onion and pepper before the other meat. Why was I asked about this and if I'd said no would the poor portion have been better. The fact there was two pitta made no difference to me, one was enough, they didn't ask me about that and change or add more elsewhere. Opening further I found the salad, normal and expected until the sauce. The sauce they and my mate had joked about wasn't garlic but chilli. Even the fact that they'd joked about the order they couldn't get it right. I didn't expect to get any special service but my mate who has done so much for them just wanted them to respect his request. I care that he hasn't had the response he hoped for but even worse for me, STANDING IN THE SHOP PLACING AN ORDER, AND THEY STILL COULDN'T GET IT RIGHT. Spoilt my meal and night.

food was good on time and driver friendly.

Excellent value for money although delivery time was too long and food is ok, but nothing to shout about. Chilli sauce is very good but pizzas are not the best. Poor quality cheese

Delivery times are bad but when the food did arrive it was still hot and good quality

Lovely food first class service

recently started ordering from here and it's now the only place we will order pizzas from. take aways in our house are a rare treat so finding somewhere decent and lovely is a must. there was a bit of a mix up with an order on Saturday eve but I called the shop spoke to the manager who was amazing I have to add and all resolved. what more can you ask for!! I would highly recommend best pizza as that's exactly what they are!! gorgeous food, delivered on time, piping hot, and fantastic staff.

Had a delivery a few weeks ago that arrived a bit late and was not hot, they had been having a very busy night, phoned up to complain about this, they could not have been more understanding and apologetic and told me next time I wanted to order to ring them direct and I would receive my order free of charge, did this tonight and the food was piping hot and delicious. Everyone has their bad days but the customer service was excellent and more than made up for the previously delayed food. I will be using best pizza again

Amazing service as always. Food is always cooked to perfection and on time and the staff are always lovely

he seems like a sound guy to talk to

Eventually came after 1 1/2 hours despite it was really buisy it’s out now ??? My fault should have refused it opened it was cold never again don’t go there had to give 1 star as no minus stars available

Wasn't one of your best pizza's no jalapeños

Took 3 hrs to get my order. was expecting 1 hour cause said busy. rang 3 times got on its way, will be 20 minutes, sorry for delay. finally got order and most was cold. cheesy chips was basically a solid block.

I ordered the food at half 8 and still hadn’t come by 10:40

Food was delivered 30 minutes late and food was cold when arrived

About 2hours late for tiny order and it was cold food was okay but not worth it at all

Horrible taste. Uncooked dough ordered 10:10 got it 11:45. What a joke!!! Never ordering again.

Phoned after an hour and 20 mins.. Still didn't deliver till 2hrs

Delivery driver just so miserable and the pizza and cheese burger was not worth the money won’t be ordering again

The best and most delicious I loved the burger 👍👍👍👍👍

Worst Parmesan I have had, Chicken was over done/burnt around the sides and very little cheese on top of chicken maybe 60% covering the chicken. No Bechamel sauce at all and was so dry and over cooked. Will not return

Order didn’t even arrive restaurant never even got in touch

Guy swearing down the phone and hung up on me due to awful food and the delivery being 2 hrs late. Absolutely shocking and something needs doing about this

Lovely as always and the staff are really friendly

Our food is about 2 hours late, is your delivery driver walking with our pizza? Are you physically making the wheat and collecting the yeast for the dough and growing tomatoes for the pizza? Got told the driver was on his way however this was half an hour ago - don’t know if he’s missed his bus or what but he would have been better off getting the metro as it’s taking so long

superb food munch box worth every penny

delish as usual and always read the notes :)

Do NOT order from here. Worst service ever and the attitude on the staff is terrible.

Asked for no Mushrooms on pizza and got a pizza with mushrooms.

Pizza very dry and no taste. Came cold and also came late same excuse everytime when you ring up that they are really busy.

Not your best and this is my 2nd time you've missed jalapeno off my kebab hot pizza , very greasy tonight disappointed sorry ....

I’ve ordered Your own pizza chicken mushroom, green pepper and sweetcorn, but they send me onion instead the sweetcorn and I hate the onion. I just threw the pizza in the bin. I’m not gonna order again

munchie box was lovely. chicken on it was so so tasty 👌

Food was extremely dry and bland like cardboard.

Your ratings are going down very fast ‘BEST PIZZA’ not the best now is it? Dont accept orders if you cant fulfil them - 1 hr 40 mins for 2 pizzas and some kebab meat ??!? And the pizzas were reheated ???? Will spend my money elsewhere from now on

Almost two hours late and pizza burnt. First order

ordered 2 munchies boxes for collection. got them home and the order was wrong. I was missing a chilli sauce and was giving a garlic bread instead of a tuna pizza. when I rang up and told them they refused to bring me the right order out and told me I would have to drive all the way back if I wanted my right order. disgraceful customer service

Called to check where our food was to be told it would be here in 5 mins after waiting 1hr 30 mins. Pizzas were luke warm & chips stone cold . First time trying these and will definitely be the last

Normally really good quality but today it wasnt up to the usual standards

absolutely amazing deal food always spot on from there first time ordering from online from them absolutely quality service best pizza shop in harrow driver was pleasant

Waited 3 hours for my food to not be delivered I placed my order at 10pm only to be confirmed at 1am that it was delivered at the wrong address!

Absolute terrible service, parts of orders missing and then just ignored on multiple occasions, food cold place needs closed down

Would never go anywhere else food here is always unreal wether it’s kebab , pizza , parmos or wraps , staff are always lovely and delivery drivers always so lovely and smiley too

Food was supposed to come at 4pm but got moved up to 4:45pm. I asked for some of my money back for being 45 mins late, but the restaurant declined my offer. This is unbelievable for being 45 mins late, I would expect a bit of money back.

Shocking delivery as per.. food is lovely, shame about the delivery!

Really nice kids loved it aswell

Absolute joke ordered at 7.58pm and it now 21.59. Rang twice. 1st time said they would be 15 mins. Then rang again to be told we ordered at 9pm. Bull avoid at all costs my kids are starving

Food good as always...but late delivery let everything down 👎

Lovely food hot nd nothing missing 😋

Never received bottle of pop i ordered

lovely food but very disappointing delivery time

Nice food….shame it took TWO HOURS to arrive!

Top quality family enjoyed thanks again 👍😉

Ok pizza. Came 2+ hrs after I'd ordered

partner had to leave for work before food arrived

super food again munchie box cheers

Ordered twice both times it took over two hours for delivery,can't phone the shop as line is busy constantly

Stay well clear if you want to actually get your food!!! Ordered an hour and a half ago with an estimated time of 40 mins and after it didn't show up I tried to contact them to get an update and tried through uber eats. I didn't get through on the phone and I've rang over 100 times. I'm not getting anything from here ever again.

Waited over 2 hours tried ringing up no one answered still waiting now!

still waiting after over an hour from delayed estimated delivery time. app says delivered but not arrived. no answer when calling

Ordered at 8.12pm, food turned up at 10.32pm , was also stone cold and inedible so went in the bin.

Been here twice now, it’s unreal! Definitely recommend this place!

Still get to receive the order!

Although they got a pizza mixed up, they replaced with the requested pizza within 10/15 minutes (and the food was lovely)

Fantastic food super early and piping hot

Very late and very cold when arrived unable to eat was that cold, ended up making beans on toast for tea

was a little late yesterday but ordering again definitely worth the wait

Food always lush, chilli sauce is unreal, always on time with delivery,customer service is great and always happy to help.

Food was great, big portions for the money. Worth every penny! and food came earlier than expected no problems at all. Will make this place a regular.

Said it would've arrived by 10:10 - 10:30 at latest, claimed it had been delivered when it hadn't, then said it would arrive by 11:25, finally arrived at 11:45.

Still waiting now phones on busy