Pizza Hut in County Durham

Had a lovely time, lovely food and staff were amazing. Shout out to Maddy for making us feel very welcome ⭐️

Three cheese melts, southern fries and hot honey (chilli). Absolutely lovely.

Staff were very friendly and attentive. Food was tasty and delicious. Will definitely come again. Thanks everyone :)

Nice place, lovely food, best Service from Brittany :)

The staff were lovely, shoutout Sarah and Valada they were absolutely fantastic and were very polite!!! Will be revisiting.

Service is always good along with the quality of the food - Sarah and Varada were lovely! We will definitely be back!

Delicious food and good deal. I enjoy the weeknight deal, and my son enjoys the kids meal with unlimited ice cream. Varada is very nice.

Amy was fab, made sure they had what we were after and let us sit in a booth! Thoroughly enjoyed the grub, lunch buffet and unlimited drinks are great ⭐⭐⭐⭐🌟

Valada and Sarah were lovely and the salad bar is orgasmic 🤤🤤

Amy was such a great help and the food was delicious. Definitely recommend the buffet plus the unlimited refills are a bonus

One of the better pizza huts ive been to, friendly staff, hot pizza always available on the buffet and the kids love the salad bar.

Laura was absolutely amazing, I made the silly mistake of ordering incorrectly and she amended the issue straight away :) thanks Laura!

Laura was a great waitress, and the food was canny decent like

Thanks to Laura, excellent service and great food.

First time eating here and it was absolutely lovely food and our server Laura was really friendly and helpful. Overall a great experience

Food was fantastic and Laura our waitress was always there asking if we were ok and helping when needed

Grateful service. Good customer care by Maddy

Amazing server. Great service as always. Thank you Laura

Amazing service from Maddy after a spill she was so helpful

Served By Amy, very welcoming to me and my 2 year old son. Was professional and gave me menu advise when I wasn't sure on what to get. Will be back!

I regularly eat at pizza hut Durham. Always find it excellent value and great quality food. Lizzie and Connie are brilliant and always make me feel welcome and valued as a customer

Connie and caitlin went above and beyond whilst our family attending the restaurant. They were amazing and would highly recommend anyone to attend the durham hut for friendly atmosphere and great service.

I attended the restaurant as a last minute lunch option we my partner and children. It was very busy and the children were upset in case they were unable to find a seat. Two lovely ladies Connie and Caitlin did superb and found us a table which the children very happy. The food was amazing, could not complaining for anything with customer service as staff could not be faulted at all. Went above and beyond, nothing was too much of a trouble.

Warm welcome by member of staff on the desk. Then Looked after by Findlay. I did not use the QR code to order. Findlay was so helpful and polite. Checked if we were ok whilst waiting for our food and during our meal checked if all was ok with our meals. Real customer service received.

We were on a trip with our Youth Project and (brown hair glasses, I think this is their name) Lizzie was amazing! They were really busy because of the half term holidays but Lizzie managed to get us tables (11 of us) with not too long of a wait time, and even made sure loads more pizzas were put out on the buffet before 3pm so we could still have plenty for the young people to eat. Lizzie and another member of staff came over and made sure we were all having a good time and that enough food had been prepared for us. Absolutely amazing. They made the young people very happy!

Food was amazing as always and Maddie the waitress was outstanding! Had a laugh with us and made us feel really welcomed! Cabot thank her enough!👍🏻

Visited Durham branch. Great food , great service from Caitlin and Connie . Happy adults and happy children. Kids eat free a fab offer !

Fabulous Service from Lizzie today. As always super helpful and so kind.

Really great experience, the service provided by lizzie was great. Really friendly and attentive. Food as always was great and the kids eat free made it affordable too!

Connie was really friendly and helpful. such good attitude and amazing food I love it here as

Lizzie was one of the servers, amazing attitude so friendly and kind, helps with any questions what so ever and they respect you as a customer and a person with what ever you require. Amazing food every time I love the pizza and salad deal during the week :)

Connie was amazing she helped us out with the offers that we were available to have, very very friendly member of staff. 10/10

Connie was fantastic, really helpful and friendly

connie was a very good waitress interacted really well with the kids

Lizzie is a credit to your store team. Very helpful with a smile upon her face.

Connie very helpful and pleasant in assisting me with ordering via QR code.

Lizze was very welcoming and warm to me and my family! And the service was amazing. Staff are attentive and helpful to everyone’s needs.

I loved the food and the salad bar , it is very bright and colourful great for kids as they can get their own starter , drink and ice cream.

lizzie was such a good and happy waitress for us lovely girl x

We went to pizza hut Durham as it's our local restaurant, we've been a few times before as there's something everyone likes and the staff are always lovely with our 2 year old tornado! Maddy and Caitlin were amazing tonight and the service couldn't have been better, fast, pleasant and attentive!! I thought it was quite cold in the restaurant but that's the only complaint I would have! The food was great as well and arrived at the table in good time, good portion sizes for kids as well!! Will definitely come again!

Maddy and Vasade was really kind and helpful, we enjoyed the food 🥘

Food was good Service (Connie) was good

Connie makes this place, always wonderful, fantastic service and we love coming here for her bants ❤️

Pizza was nice, but being served by Connie was what made this experience special. I've never laughed so much with a waitress. Thank you :D

Connie is amazing, makes our night every time we come in!

Absolutely brilliant, special thanks for Connie for being a laugh to talk to

We recently celebrated my daughter’s birthday at Pizza Hut, Durham and I have to say, Laura, our waitress, was absolutely fantastic. From the moment we arrived, she made the entire ordering and service process seamless, ensuring everything was just right for the occasion. Laura was friendly, attentive, and incredibly professional. She went out of her way to make my daughter feel special, and nothing was too much trouble. The food arrived promptly, and she checked in regularly without being intrusive, making sure we had everything we needed. It’s not often you come across such great service, but Laura truly made a difference to our experience. She turned what could have been a standard meal out into a really enjoyable, stress-free experience. Thank you

Really nice staff, really nice food.

Took the kids for tea tonight, food was lovely and service was excellent! Connie our waitress was fantastic, will definitely be back soon

Really friendly staff, food is amazing,will visit again, thank you

We were greeted quickly and received friendly service from all staff who were on shift. Will definitely visit again when in the area

The server Connie was very helpful and knowledgeable

Connie and Amy were fantastic servers really good Food and service..

Wide variety of pizza choices and fresh salad, very attentive and friendly staff (Connie)

Staff were friendly and helpful (Connie) food was delicious 😋 I couldn't fault the service from Connie thank you.

Connie was the women who serviced me and my family a great help and very friendly!

We had a lovely afternoon here today and was made to feel super welcome by Laura who was especially helpful and accommodating with our family, especially our 2 year old.

Laura our server went above and beyond to accommodate my dietary requirements and allergies despite being out of vegan cheese. Lovely food and friendly staff.

The food was amazing and the service was fantastic. One of the staff members Connie was brilliant and helped us out loads.

had the pleasure to come here today we were served by connie top class pizza and brilliant service connie is a credit to this company

Varada has provided excellent customer service. And help us with ordering our food as we were new to online ordering. Made our day on hubby's birthday. Thank you 😊

Had a really nice time with a bunch of mates post go-karting at this pizza hut! The staff were attentive and soon found out it was my birthday and so were wonderfully kind and bought me out a brownie with a little candle on it. A very sweet touch, and though unfortunately I can't remember your names, you made my birthday that little bit more special - thank you!

Very disappointing to see it’s card only no cash the half n half pizzas had no description only 1 half said Hawaii the other half no idea and the ice cream machine wasn’t working properly only a few people in and fed up with paying for unlimited drinks only to be told that they are all diet in the machine so because I don’t drink sugar free had a bottle of Pepsi but I was only allowed 1 bottle won’t be rushing back

Its better to go at quieter times like not saturday afternoon. Pizza's werent being replenished fast enough. Salad bar was pretty empty too. Table staff were very polite though. And id like to be able to go straight up for the food without having to scan a code and pay, then have to wait for someone to come and say ok ya can go up.

Well what can I say, Amy was a true angel of the north! Far better than any Pizza Hut in Leeds. I think other members of the Pizza Hut faculty should attend this place for training on how to be better! Sick vibes, sick food… say less.

The menu selection is incredible and it's why I keep coming back, I love how they make the pizza here and the new spicy meat feast is my current go to. Staff are always friendly and food comes in a timely manner. The place has a great vibe and I love the design of the interior.

Always love pizzahut, service is amazing. Only downside is it's cold

Took our baby today while we had food first time trying Pizza Hut and we are impressed we had the buffet and there was a huge selection of pizza and well as fresh ones being added each time we went up! Amy was supper polite and didn’t even mind us keep pushing the pram in her walk way to keep the baby asleep haha! Thanks again.

Amy was great! Lovely friendly service and so helpful :) x

Can’t fault the service here, staff are brilliant every time we go, food is spot on and kids love it too!

The worst service what i ever get i have to wait 40 min after my time slot and half of my order was almost cold, always enjoyed pizza hut but this was last time when i visited this place....

Nice pizza and cookie dough and lovely service from Laura.

Lovely food although it's expensive pizza. Service is always great but the restaurant itself is very cold to the point that I put my coat on whilst we were sat eating.

Ian was great company thank you

Just had the lunch buffet. Really delicious food. Amazing service even took requests for the next pizza on the buffet. Will definitely be coming back.

17 children 5 adults...prebooked party. Excellent food, excellent service, nothing was too much trouble. A hassle free, stress free party. Thank you all. Especially Shift manager Amy 😀 5 stars

We went for a date day on Friday and enjoyed the delicious Buffett of fresh salad with unlimited pizza, it was perfect. Constant pizza top ups, loads of choice. Big shout out to Ian and Laura, working hard to make sure their customers are happy and have what they need. Can’t beat a Pizza Hut :) thank you!

We were served by Tory. My 6year old daughter decided that she should be best friends with her. Tory went above and beyond to ensure my daughter was happy. Nothing was a problem for her. Thankyou very much. I'm sure we will be back again very soon.

Amazing service everything was explained very well all staff on shift, were very efficient and working well, the shop was very welcoming and clean amazing experience here.

Nice lunch at Pizza Hut today. Special mention goes to Laura, who gave us a discount code without us asking! She was lovely with our daughter and made us feel very welcome. There's a 2 for 1 deal on lunch buffet(without drinks) at the minute. Good value and excellent service from Laura. Thank you!

My little girl wanted to go to pizza hut and I'm not one to say no 😁 the staff were friendly and very helpful, the food was incredible as always, will definitely be back as my partner didn't like the fact we went there without him which says alot 😊 can't wait to come back for more yumminess.

Service was great, very friendly and welcoming, couldn't be more hospitable. Food was very nice, exactly what I'd expect.

amazing food and the service from toree was unbelievable felt so welcome and made a fuss of our little baby boy and made the experience so much better.

Can't complain, been here a few times and the pizzas are always good

Definitely going back. Really nice food and workers were great too.

Early evening... Salad bar poor looked like it should have been thrown away hours earlier. Have to order everything on an app... Made going to sit in place pointless should have just picked up from a local takeaway and went home. Would have been a nicer experience.

Findlayc was a great host very polite and friendly

Nice place for children, They love it

Popped in last week for semi regular meal and was warmly greeted by Ian. As usual great food served by polite, pleasant and friendly staff especially Ian. Restaurant clean and tidy, any issues dealt with promptly and efficiently. Probably the best Pizza Hut I have visited over the years.

Vino la semana pasada para comer semi regular y fue cálidamente recibido por Ian. Como de costumbre buena comida servida por personal educado, agradable y amable, especialmente Ian. Restaurante limpio y ordenado, cualquier problema tratado con prontitud y eficiencia. Probablemente la mejor cabaña de pizza que he visitado a lo largo de los años.

Went as a group of 6, a mix of adults and teenagers, the staff where so helpful and friendly, everyone got exactly what they wanted and it was overall a really nice meal.

Staff very lovely and attentive. Food was delicious!

Amazing food amazing service and amazing cookie dough and amazing staff members there so kind and respectful

Food was great, service was quick and efficient. Tori very friendly and attentive to not only myself but other diners. Fantastic service

Clean restaurant, hot food, friendly service

Had the buffet, salad was nice and there was a good selection of different pizzas available. Tori was lovely and very helpful. Tried to book online but wasn’t showing any availability so showed up in the hope they could squeeze us in. The restaurant was quiet so loads of availability. There was an offer for a discount for the buffet but we couldn’t use it as you had to book it online but the availability wasn’t there which was a bit annoying. Overall good experience though.

It was my son's Birthday and the food was lovely and the staff were absolutely amazing and a massive thanks to them.

We came in quite late, after a particularly all over the place day, everybody was lovely and cheerful the entire time, it was a wonderful meal

Staff were so friendly, excellent customer service! Food was delicious as always! Worth the hour journey! Thanks so much, will definitely be back :)

In a large group which included a lot of children. Service was excellent, all on time and staff really friendly. Food great, all round good experience. Would recommend for groups.