The best restaurants in United Kingdom serving Italian food

Wow…. Worst restaurant service in 10 years… Firstly, such a shame as the food was great. We arrived 10 minutes before our table time and were seated 50 minutes after it, only after complaining twice to the host. (Felt like they gave us someone else’s table in a panic, as it wasn’t where they originally said it would be.) In the meantime. no pint glasses at the bar (seriously… so we were charged 2 x £4.70 for two half pints…! They said they would charge for pints only, and even though we reminded the team of this before brining the bill, they forgot! Service for mains was slow (busy Saturday, so perhaps forgivable on its own.). Dessert, the waiter took the order, forgot it, came back to check, then forgot to take it to the kitchen. When it did come, it wasn’t what we actually ordered! We tried to discuss with the manager and we could only find normal staff. We asked to speak to her and she was trying to keep away from the wider problems across the restaurant, including ours. We asked to speak with her again and she avoided joining us by the kitchen despite asking - she opted for a discussion in front of other customers at the table. After complaining the manager was sadly just defensive (wait for her response below…). It’s a shame really as she could have rescued the whole thing but she is clearly just inexperienced. Far too young and lacking training. Despite circa 50% discount, genuinely one of the worst restaurant experiences on my life. I’d wholly recommend anywhere else but here… In essence, not enough experienced staff or a decent manager to make this place worth the recommendation. Sad times.

worst & cheat people specially they make relations with criminals by opening more than half a dozen companies in UK,UAE,India & Ukrain. They took advance payments and running away.

We had a lovely meal at Paesan when visiting family in Crouch End. The staff were so welcoming, and we loved the authentic/neighbourhood feel of the restaurant. Food was excellent on the whole, with the exception of the arancini which were a little bland. My wife and brother-in-law also felt their pasta was slightly too al dente. Overall it was a great meal and we’d happily eat here again.

Un très bon dîner, les pâtes étaient délicieuses et le service rapide. On note aussi un cadre sympathique. Une adresse à retenir!

Booked this restaurant by email for my sons 24th birthday celebration on 4/10/16 I received 2 emails confirming the booking one received on the 3rd the second on the 4th confirming the date time and amount of people to be seated. We all turned up to a closed restaurant. I've emailed but no reply has been received as yet. Telephone number has message advising they can't take the call. Very disappointing. Bookings by email should not be taken when a place has closed down.

My wife and I visited this cosy Italian restaurant for dinner during a short stay in Kirkaldy. We enjoyed our meal immensely. The staff were both very friendly and attentive despite them being very busy. Prices for both food and drinks were very reasonable. When we are next in the area, we will definitely make a point of visiting again.

Well I've been going here a couple of years on and off. I like the ruby chocolate but on this day, a Sunday there were only 2 cakes. A blonde and a chocolate cake both looked very unhapitising so we walked out. There are only ever those 2 cakes, nothing nice. We wasn't spoken too either. Needless to say we went to Costa, plenty of choice there and it was rammed. Won't bother again. Disappointing visit.

Have been here often for lunch. There is quite a range of food, from focaccia, to pasta, to salads. It can be a bit pricey but you pay for quality I guess!

Excellent Service from Ottely (sorry if I spelt wrong). She was lovely and very good at her job. She served us with a smile and it made money and my husbands night. Food was amazing and I would definitely come here again

We visited Prezzo yesterday afternoon, what a disappointment from the days when they were or go to family restaurant. Firstly I have to say the service was great, hence the 3 stars, but that's where the greatness ends. Two of us had the Arancini balls, these were 3 balls, served with a bland creme francie dip, not the Calabrese ketchup on the menu. Strangely the photo in the website shows 4 balls served with the bland dip, I guess they got it half right. The balls themselves were overcooked, dry and bland, there was no unctuous risotto filling. I ordered the Beef in Chianti which should have been served with porcini mash, but I was told they only had the buttery mash, which was fine, but really, they couldn't have got mushrooms anywhere on a Saturday afternoon? Or was it that they don't actually cook anything and had run out of the big tub of porcini mash? My husband ordered the sausage and fennel Al forno, it was obvious that it had been cut from a slab of cold pasta bake and shoved in the oven with some cheese on top, it was still in a solid square, even the waitress thought is was lasagne, no attempt had been made to even spread it evenly in the dish, resulting in a stodgy block of pasta. The seasoning was terrible, the fennel was so strong it completely overpowered the entire dish, clearly nobody had tasted the slab before serving. Moving on to dessert, we were given the menu and were told that 4 choices were unavailable,at 5pm on a Saturday afternoon, how could 4 deserts be unavailable when they hadn't even had their Saturday evening and Sunday lunchtime service? Our experience has made it very obvious that many of the items on the menu are bought in ready meals reheated to order with no actual chef on site to improvise when dishes run out. I don't think we'll be visiting Prezzo anytime soon, I can cook ready meals at home for a fraction of the price.

Came for lunch, the food was poor quality and we had to wait a long time as it was given to another table mistakenly first and had to be remade. Would not recommend.

First and LAST time there! Very poor service and the pizza wasn't that great AND our waiter was nowhere to be found 99% of the time! Two tables who sat after us were served their pizza before us, my husband had to ask another waiter where our pizza was because ours was chatting it up with another one like he was on his own personal time. The pizzas was ready but our useless waiter didn't bother to get them. One of the pizzas was wrong and we had to wait but that was fine because we were eating the warm one. Our useless waiter never came back to the table to ask us if we wanted additional drinks, check on the table or "how is the food".

Had a pizza last night on the way home. The place was closing up but the gentleman kindly served us and fired up the oven. The pizza was 10/10.

Increíble experiencia - la comida era deliciosa y aunque el tiempo de espera era largo valió la pena! Denys era particularmente amable y servicial - recomendaría este lugar!

Best place for eating Italian food , All staff are friendly and polite. The pizza is absolutely amazing!!!! I high recommend