Octopus Lounge in Newport

Ordered for the first time in a long time and am very disappointed. Rubbery cheap cheese with a few bits of onion thrown on top and not mixed in. Baguette is still basically raw and too doughy to eat The salad was just leaves. Not a single tomato or cucumber. It’s definitely not as good as it used to be.

Pop down for lunch a few times a month usually for a panini but also had burger chips Have also gone in for ice creams and more importantly, doggy ice creams. Dogs welcome. Indoor and outdoor seating. Excellent breakfast and desert options with waffles, pancakes and ice creams.

Disgusting attitude for an awful place

Called in on on the weekend for coffee and ice cream. As a coeliac, need to eat gluten free. All the ice cream they have is a "may contain" gluten. Staff were lovely about it, but couldn't have anything. Went home instead.

Love this place!! Definitely going again. Food delicious 😃

I came here with my friends and ordered milkshakes. They were divine and absolute beautiful 10/10

Went at 16:30 Sunday afternoon, asked for a Sunday ice cream but was told the machine had been closed. The café only closes at 18:00. They were still serving customers. Left without eating...

Came here today with my husband for a late lunch. The food was hot and lovely. The service from the staff was warm and welcoming. We will definitely be back, think this is our new favourite place.

Ordered afternoon tea for tea. Absolutely amazing and so delicious with a good choice of sandwiches and cakes.

Well....its my favourite coffee shop. Staff always lovely

Love it here and I hope they’ll remain forever! Wonderful service and reasonable prices.

Thought we would give this place a try not the best to find / park once we got close we didn’t even think it was open it was abandoned we went on in and straight away we was hit with a massive stenchy smell of a butchers shop along with a mix up of grease my partner then decided it was best we left quick so got out of there

love the breakfast and coffee. burgers are also great!

Had the valentine savoury/sweet picnic benches. Hot food and the desserts were lovely. Maybe just check in to see everything is ok. Would return and good to support local businesses.

Booked the hot dining bench as a Christmas treat for my friend and we could not fault it. The food tasted amazing and the service was great. Would definitely recommend!

Booked here for hot festive bench for 3 of us. 1 vegan, 1 gluten free and 1 standard. Server was friendly and messages to book were all helpful and friendly. All benches were enjoyed with good options. The vegan main, not quite as festive as the other benches but nice to have an option. The vegan bench wasn't as full as the other two but everything was tasty. The gluten free sweet bench wasn't as full as the other but again enjoyed. Sat by a heater which was nice otherwise I think i'd have been cold. Maybe a bit overpriced (£25pp) for what you get but we all had a good time and it is something a little different. Good portion for lunch/brunch.

Booked here for hot festive bench for 3 of us. 1 vegan, 1 gluten free and 1 standard. Server was friendly and messages to book were all helpful and friendly. All benches were enjoyed with good options. The vegan main bench wasn't as full as the other two but everything was tasty. The gluten free sweet bench wasn't as full as the other but again enjoyed. Sat by a heater which was nice otherwise I think i'd have been cold. Maybe a bit overpriced (£25pp) for what you get but we all had a good time and it is something a little different. Good portion for lunch/brunch.

Great coffee & home made cake. As a visiting cyclist, it's a little heaven.

Hot food was cold, a small Yorkshire with a little bit of meat and stuffing inside, 3 mini pigs in blankets snd 2 Brie things. Little amount of hot food, Cakes selection was good and a good amount I think this place should stick to cakes as the hot brunch certainly wasn’t a hit and was very expensive for what we actually had I terms of hot food! They made it look bigger on the pictures Wouldn’t return I wasn’t going to do a review but if I can save some wasting money on the hot dining bench that’s great as it was a waste of money.

Food was fantastic but service was lacking, it was very cold in there & only 2 small heaters on to try and heat the building.

We had the hot dining benches which were lovely. The service however was poor. We were half an hour early but asked if we could sit down anyway, no one else was in there. Not a problem. After 15 mins we went and asked if we could order drinks, which we would pay for. We were told our unlimited drinks couldn't be served before our time of 12.30, that was fine we were happy to pay. The hot dining benches arrived around 12.45pm. To be fair they were lovely & the food all piping hot. There was 4 other tables by this point. I had to go and ask for our tea & coffee. This didn't arrive until we had finished the savoury benches. The table was half cleared & then the dessert plates came out with no where to put them. We never got offered another drink & weren't asked once if everything was OK etc. Even when getting up to leave there was no goodbyes or anything from the staff that were stood by the counter.

Pole dancing Thursday free tips with beer tokens

Amazing little cafe next to the passport office. The staff were lovely and couldn’t do enough for us. I left my documents and they held them for me until I returned. The food was good and generous. A hidden gem

Nice little place, food is tasty and prices are reasonable.

Popped in with wife and daughter whilst on a bike ride. Had a cappuccino, iced coffee and milkshake. Well priced, delivered very quickly by friendly welcoming staff. Will come again and try food next time.

We love this place...they do amazing ice cream and coffee and are always friendly...great value for money and choice!

Delicious as hell with a nice view

Lovely little cafe great tasting icecream. Good staff too. Always nice to pop in on a bike ride. Amazing food, good portion sizes.

Nice place and delicious food and ice-cream 🤌🤗

Took my niece and nephew for ice cream here. Nephew (7 years old) was stuck between flavours and politely and confidently asked if he could sample one of his choices before deciding, but he was told that they didn't do samples. Fair enough if this was being said to an adult, but to a child it really knocked his confidence. Particularly as previously when he visited a different dessert place in the city and when stuck between choices, he was offered a sample.

Great place really decent value and really good food. Will be back.

Went in for just a coffee and a snack. Both very good.

Came here with my friend and both of our children for the sundae school, what a fantastic idea!!!!!! Children got to make their own sundae… the ice cream is the best I’ve tasted. Absolutely fantastic hosts and will definitely return

Banging burgers and food all round, sarah & gareth are lovely owners. Highly recommended! My latest burger selection is a game changer 😋

Great eatery, and well placed next to the river. Just let down a little with the slow service

We had afternoon tea at the Octopus cafe today and unfortunately was really disappointed. For the price I feel it was very poor. No cup and saucer or a pot for tea, very little clotted cream to go with the huge scone (which was lovely actually), no jam. The sandwich’s were ok, the cheesecake in the jar was flavourless and then had this strange after taste on the cake or biscuit at the bottom. The mini Victoria sponge was just awful. They also gave us a Prosecco jelly, which was thoughtful but o just couldn’t eat it. It was such a shame because the staff were absolutely lovely, and you can tell that whoever put the afternoon tea together had tried hard to make it interesting but it really wasn’t great. I think this place has the potential to be amazing, but maybe not in the afternoon tea market.

Great little place with a riverside view Superb baguettes and Panini's washed fine with a decent quality coffee. Thoroughly recommend this place

Stopped in today while walking the dog. Had two coffee’s and was able to get treats for my dog and ice cream for him while we watched the runners go past in the half marathon. Service was fast and friendly and can’t believe how reasonable priced it was. Food and prices on the menu look amazing can’t wait to go back and try again

Great ice cream, coffee & food, the home made whippy is particularly good. Worth a visit/detour as you walk along the riverbank. The view is mud when the tide is out!

Popped in with my wife and our dog and was instantly made to feel welcome. The owners came over and was chatting with us and even met their dog. Had a couple of ice creams , which were really good and great value for money. Definitely a great place to go for food. We are coming back because the loaded fries look immense and can’t wait to try them.

Named after the old 🐙 octopus 🐙 bridge which previously occupied this area. Fresh coffees, snacks and plans for special meals and themed nights. Worth supporting this local enterprise over the usual restaurant chains .

Love the Octopus Lounge, little local gem. Recomend the bacon bree and cranberry panini. Met up with some lovely people for a Sausage Dog Walk. Was great fun :)

Good food and service, lovely little place.😀

Absolutely amazing food, they do the world's best burgers 🍔 😋, staff always polite and friendly and will go above and beyond for what you need! Also dog friendly so really handy while out with your dog!! Lush place couldn't recommend enough, we've dined in and also had delivey many times, definitely our favourite place to go xx

We enjoyed the ‘Hot Dining Bench’ which along with the service was fantastic. As for the selection of taster festive desserts and my sweet tooth, I was in my element. Gareth & Sarah were great hosts and we will be returning to enjoy their food, company and good honest service. This was a great finish to a great weekend in Cardiff & Newport.

Fantastic atmosphere Fantastic sense of Humour Excellent Chicken and Bacon Paninis. Dave who probably is not a Dave warms to my humour. Wish they were open Mondays and Tuesdays. Also wish they would do evening meals Ala Carte. Mary, Daves wife tells me it is coming along with bottles of Jam Shed Shiraz. Cant wait.

Took the boys and my nephew for brunch. Food was cooked fresh to order. I immediately regretted not ordering the waffles. Food was served quickly and absolutely delicious. Will definitely return. What a find!

Visited yesterday for a catch up with 2 friends . I had xl breakfast, the others had a pizza and the loaded fries …. We then followed it off with overloaded waffles … portions were satisfying, food was tasty it’s just a shame it’s out of the way and kind of hidden. Looking forward to our next visit

Nice spot to have a ice cream or coffee out the way. Clean and friendly staff

Nice little stop on the Riverfront Walk with some really nice ice cream. Didn’t see any bins anywhere, which is odd, and the customer toilets could do with some maintenance. The first door doesn’t open all the way, the internal door’s lock isn’t properly attached and the flooring is poorly installed. Staff were friendly and happy to help.

When it’s just soft whip ice cream with “cookie dough” syrup over it. Considering there is a full range of Joe’s ice cream available, with cookie dough being one of the flavours, I think it’s fair to assume that we were expecting more than soft whip and syrup (flake and wafer comes as standard). Staff were fine and gave us a refund but it was a shame as we were really looking to going and having a fab ice cream sundae 😞

Great place, come here most weeks as they do the best Chicken Strips and Burgers... Great selection of Icecream too and the staff are always really friendly.

Joe's ice-cream is hard to get wrong, but the cone was so brittle it shattered as it was handed to me. They then forgot my son's ice cream. Should probably just make them as they are ordered like every other ice-cream place

Staff and location are perfect. Especially, the guy with the long hair. Very kind and helpful. Food was good, much needed for Newport!

Went in with a group of colleagues for lunch and was underwhelmed. Two panini's from the group were sent back as the melted cheese wasn't melted at all and was cold. The ice cream went back straight away as had a clump of hair in it. We won't be returning.

Will not go back there the staff were hopeless

Lovely ice cream, Joe's coffee crunch is a must. Staff very friendly.

My friends love visiting me for the local ice cream!

I want to be kind about this place but to be honest I don’t know how it survives. It’s not easy to find, being off the road on a footpath along the river. We’ve visited twice for breakfast and been the only customers and I’ve often walked past and it’s been empty. The coffee is mediocre, the bacon roll average, cleanliness not brilliant and the furnishings are a bit worn and shoddy. The staff are pleasant and I’m sure it’s probably great for ice creams on a sunny day. Should be a nice venue for evening dining too but I can’t comment on that. But I really wish them luck. Newport needs decent cafes/eateries.

First time here on a walk with my dog and he got treated to a doggie icecream which he loved will definitely be going back

Nice riverside stop for a truly great coffee when out on a training/practice run... (...and if your out on the bikes, and need some more serious refuelling - I can heartily reccoment the sausage n' bacon rolls too...!!!)

Friendly staff and such a nice place to stop of song side the river. Coffee, I've cream and a selection of for available.

Would definitely recommend we had a gluten free Bbq chicken pizza and the chicken strips and chips everything was cooked to perfection and it was nice and hot when it arrived, I would also like to add my partner has coeliac disease I called to ask if if chips were gluten free and if the chips were cooked in the same oil as everything else Gareth made sure the chips were cooked in a fresh fryer that hadn’t be used for anything yet so thank you for that we will definitely be ordering from here again

Friendly, good selection of ice cream.

On a freezing cold day stopped for coffee and a pizza. No pizza but offered us chicken and bacon panini. Waited at least 30 minutes only to find whilst the panini was hot the filling was chicken and bacon in mayo, something I can't stand. If we had been told about the mayo we wouldn't have ordered....disappointing.

Order for first time today food was lovely good customer service

Ordered through for only two people to be told it would take near two hours to get ready. By time it got to delivery time no contact or anything only to be told it would take another 30 minutes. So we cancelled our order. We understand weather is an issue so if it was on the way and was delayed that's understandable but the fact the order hadn't even been started yet is unacceptable with no contact.

Nicest coffee I've had in ages.😀

Great selection of food and ice cream. You can order via app or at the counter. Friendly and helpful staff. Fair value. I only take a mark off because it tends to fill with a weird cooking haze, like steam or smoke from the kitchen. They definitely need better ventilation in the food prep area.

Friendly owner and nice little place on the river. Cannot drive directly to it park across the road by the police station for 1 HR free.

I've been here on a few Saturday mornings recently. Lovely coffee and food. The children love the choice of Joe's ice cream, with sprinkles of course. Friendly staff. Good to see another independent place in Newport of good quality.

What can I say, we were so looking forward to trying Octopus, so much so it took us a couple of attempts to find the place, and in some ways I wish we hadn't. The place actually looked closed, but upon closer inspection we spotted a couple of people at a table. We ordered using the app and paid in excess of £20 (tip included at checkout). It took in excess of 15 minutes for our coffee to arrive, despite the fact that at this point we were the only customers. The coffee was mediocre at best, and could have been hotter. We ordered a chicken and bacon baguette, a cheese and ham panini and a portion of dirty fries. Eventually, after nearly 30 minutes after ordering the food arrived. The dirty fries were nothing more than cheesy chips with a couple of jalapenos on top and a smattering of garlic mayonnaise, the baguette was OK, but the panini was awful, the cheese hadn't been melted and the inside was luke warm. Our server offered to pop the panini back in the press to melt the cheese, however when the food arrived back at the table it was clear that it had been microwaved. The bisrto itself was also cold and draughty. At over £20 I expect much more, and will not return or recommend. Disappointed is an understatement.

Great portions and really friendly staff. Have tried the pizzas, loaded fries, and ice creams, all really nice. The place could do with some music playing in the background as it is a bit too quiet when eating inside. (Not sure if this is due to a legal reason though) It's also a bit cold inside BUT that's being critical, overall fantastic.

Great. This new place deserves to do well. Joe's ice cream is excellent. Not quite like the actual Joe's, but it's a little taste of Swansea in Newport. Dog friendly too.

Amazing pizza 🍕 lush desserts 🍨 friendly service. My first visit today but it won’t be my last

Standard coffee shop - service was a little slow but coffee and food were great. Will definitely call again.

Had another smashing breakfast this morning! Complete range of breakfasts between us: full cooked; avocado and mushrooms on ciabatta; and, a freshly made waffles with bacon and maple syrup. All were freshly cooked and absolutely delicious! We've also been here later in the day for ice cream sundaes and other sweet treats. The range is phenomenal and, if it's not on the menu, the staff are fantastic and will probably create it for you! Great location on the Newport Riverfront walk. Perfect to walk off the ice cream afterwards! 👍

This is such a nice, welcoming and friendly cafe. The staff were incredibly kind and the food delicious. I 100% recommend going if you're in Newport or by the river. Perfect spot for any occasion.

We ordered with delivery for the first time today, and were so disappointed with our pizzas. They were basically just cheese, with a very small topping on (exactly 8 thin pepperoni slices on each pizza). The rest of our orders (panini's, burgers and pizzas) arrived cold, but we assumed this is maybe a lack of insulation etc. as it's a new service. Such a shame, as the in house ice creams are honestly amazing. We'll probably only pop in for ice creams when we're passing, and avoid using for actual food orders in future. (Just to clarify, we did call to check, and were assured that all these pizzas had exactly 8 slices of pepperoni on, and that it was to keep the price low...Not the end of the world, just not what we had in mind when we ordered pizzas!) In reply to the response, yes it is a shame it wasn't hot, though that was not my complaint (the marathon was running today, and as stated this is a new service.) I still rated three stars for the reasons given, and feel it's a very fair review to be honest. I don't like to add issues unnecessarily when there may be genuine reasons for small issues, especially for local businesses, which is why I rang to check the pizza topping was intentional. It didn't seem particularly helpful to complain about the temperature, given the likelihood of unavoidable circumstances. And yes, we are close...Not really sure how to be any fairer in my review! It was, as I said, 'not the end of the world, just not what we had in mind when we ordered pizzas!'.

Octopus Lounge provided an ice cream van for our wedding. Amazing service! Ice cream was amazing as always and they catered for every allergy and preference we had. Great price and would definitely book again for any other occasion we had :)

Had a Too Good To Go order to collect, gave up because I just couldn’t find the place. Drove up and down the Docks Road trying to get near, stopped and walked around to see if I could find it after Google Maps told me I’d arrived (it left me next to a derelict area!). You really need to give clear directions on how to actually find you. Really disappointed, as I’d been trying to nab a Too Good To Go for ages 😞

Came by on a weekday just after lunch, so it was really quiet. Was greeted by a number of staff within seconds of arriving and made to feel very welcome throughout. I had a cheeseburger and a coffee, both of which were of great quality and quantity, topped off by a really nice Turkish Delight ice cream. Lovely location and views, topped off with the great customer service made the whole experience perfect. Would highly recommend.

Perfectly sited coffee shop for cyclists on NCN47, which links Caerleon to the NCN4 (the coast to coast bike route). Sheltered spot outside, very nice Lattes and Americanos, served by friendly, obliging staff

Pleasant staff. Good home made cakes

This little gem does the best ice cream in Newport hands down. If you're walking towards the Blaina Wharf it is on the right handside after George Street bridge. They also provide fresh coffee. Pizza for a bargain of £6! And many other fantastic food items such as Belgian waffles and slushes. Family friendly and dog friendly, this restaurant provide indoot and outdoor seating right by the River Usk. In a quiet spot away from the noise to enjoy a nice beverage or something sweet. One thing I will suggest is that the everything that this café restaurant isn't signposted enough because the food there is great. I feel that if this restaurant was advertised more and people knew about it. They would be very eager to support this fantastic local business. The main road is nearby so perhaps a signpost to catch the attention of commuters travelling through Newport would gain more attention. Btw the ice cream is a Welsh ice cream brand called Joe's (hence the reason it caught my attention) established in 1922. Me and my dog Ted left feeling very satisfied and I've been back several times. 😃🐶 P.s. Waffles are a great price too and would seriously recommend.

We stopped for a late lunch and were glad we did! The baguettes were freshly baked and absolutely delicious. Generous cups of tea too. The staff are friendly and helpful too. We would highly recommend anyone to try The Octopus Lounge 👍

Lovely ice cream and really friendly staff

Delightful little find. Lovely staff, food delicious

loved the pizza sauce beautiful churros was amazing and to top it all sweet potato fries was sooo yummy will be going back soon

Great ice cream, really tasty with sauces. Friendly customer service and a nice outlook too.

Picked up a TooGoodToGo magic bag. Was expecting maybe ice cream, slither of cake and a treat for £3.59. All I received was 2 tubs of ice cream worth £4.10 - huge saving right? Disappointed with the lack of variety compared to other store magic bags purchased. After reading the reply from the owner, I can now see why I received just ice cream and why the price is justified. Apologies.

Great little place, delicious ice cream!

We enjoyed our trip to Octopus Lounge. Although it's a little bit out of the way, it is well worth a visit. A fantastic local business with brilliant and super friendly staff. Will definitely be back there soon!

Splendid little cafe that does good, reasonably priced breakfast options and the full range of Joe's ice cream. Will definitely go again.

Friendly staff, nice and clean, lots of variety, ice cream lovers dream, even special icecream for dogs

Really nice Ice Cream and reasonable prices

Great choice Friendly staff Nice local business

Amazing service and so helpful. No queue so we were lucky. Prices are so good for the quality of the food.

Friendly service and delicious treats! Our new favourite place to visit and meet friends.

Friendly service with a relaxed atmosphere and nice views. A menu for everything.