Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving Italian food
8.225 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
812 Opinions in 5 websites
I’ve never encountered such appalling service as I did at this restaurant. First, they charge for using a tablecloth—yes, a tablecloth! To make matters worse, they brought out so-called "complimentary" bread and dip that we never asked for, only to later inform us, “Since you ate it, you have to pay for it.” How can they charge for something we didn’t request? They don’t even provide tap water, and instead, they charge £2 per cup of hot water—which they failed to mention in advance. When we realized this and raised our concerns, the manager’s response was shockingly rude and dismissive, showing no interest in customer service or basic courtesy. To top it all off, they add a service charge on top of the tablecloth fee, and despite the poor service, this charge is not optional. We asked for it to be removed, given the unsatisfactory experience, but they flat-out refused. The entire experience felt like a complete money-grab. The food itself was below average at best, certainly not worth the inflated prices, especially considering the dreadful service and extra charges. If you’re thinking about dining here, do yourself a favor and don’t. You’ll regret even considering it as an option for Italian dining near Knightsbridge. It’s not just the food that will disappoint—you’ll be frustrated by the poor service, hidden charges, and rude management. If you value your time, money, and peace of mind, stay far away from this place.
812 Opinions in 4 websites
We waited half an hour when the restaurant was completely dead for them to bring a pitifully small overprice wrap over. When we complained the supervisor just argued with us and offered no apologies. We sent the food back and went to MacTassos where portions were bigger, the service was instant and it was much cheaper!
489 Opinions in 3 websites
Very rude staff, I ordered through Uber eats but they cancelled my order. I called the restaurant to ask why was my order cancelled and they didn’t even care and said “I like to cancel orders call Uber Eats”. Never order from here and avoid at all cost!!
6871 Opinions in 2 websites
After cinema meal was a big suprise. Arancini were big and tasty. Calamari portion was very big and it was the beautiful small ones with lots of the tentacles as well. Pizzas were not big , they were enormous very thin bases and crispy edges , just like in Naples. Not over topped like some, just really good ingredients with lots of flavour. When we looked around we saw people were sharing them between two. Wines and beers are Italian too. We finished off the meal with Melonchello, that I can recommend too. We will be back soon.