Delivery
Pickup
Outdoor
The best restaurants serving Indian food in St. Helens North West
25 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

226 Opinions in 1 websites
Palace Tandoori Balti Ordered last friday from Uber Eats and for once it was a quick delivery but food was very disappointing. Mixed starter was OK and just warm enough to eat, Special fried rice was just too greasy and just about warm, and the so called Special Rogan josh was a bland tomato based barely spiced sauce, definitely NOT a Rogan josh and less spicy than a Korma. Peshwari naan was ok and tasty but only had coconut inside. A complete disappointment and total waste of Money, Thanks to Warburtons Crumpets which were needed after leaving most of the greasy rice and tomato barely spiced sauce Update on issue (added to a comment below but thought it would be good for others to see at a glance how non existent their customer service and bad attitude towards customers is) Sent a message via their website but no reply sent an email to their so-called customer care after no reply to message and yet again no reply Decided to call in to try and rectify the issue as had put the majority of the inedible meal in the fridge and took it with me so I could show them how bad it was but all I got was verbal abuse from the manager who even threatened me with calling the police if I did not leave, tried to reason with him but the abuse carried on. Asked him politely to at least just taste the so called curry but he refused, politely asked the staff but they also refused. He seemed to think that the message I had left via their website about the issue and then the email to their non existent customer support should be left unanswered as it was a complaint. He kept saying it was not his problem and to contact Uber even though it was the food that was the issue not the delivery. Even when I managed to calm him down his attitude was still the same. No excuse for the verbal abuse from the manager and the total lack of customer care and no attempt from the establishment to try and resolve the issue. Any half decent manager would of at least tried to resolve the issue and the review could of had a positive ending and could have turned a BAD review around.

123 Opinions in 1 websites
The restaurant is not accommodating for large groups. The food was excellent, and the service was satisfactory during the meal, although the main courses took a bit too long to arrive. The issue arose when it was time to pay the bill. Despite informing the staff beforehand that our group of 15 would be paying separately, the manager insisted on providing a single bill for us to sort out amongst ourselves. This is challenging when some are paying by card, and it's not practical to expect customers to carry change. The correct approach would have been to allow each person to pay for their own order. Although they eventually permitted this, the hassle significantly detracted from the overall experience. It seems the staff are not focused on customer support. I recall a similar situation last year when an additional fee was charged for card payments. I had hoped for an improved experience this year, but it appears a different choice will be necessary in the future.

12 Opinions in 1 websites
We held my Mum's 80th birthday celebrations at the Mansion House. The venue is first class and the staff superb. They really did go the extra mile for us. We had just over fifty guests, and afternoon tea was lovely. I am from St.Helens and proud of my home town even if I don't live there, but all my family do. Please be proud of this lovely venue.

177 Opinions in 2 websites
The Food at Hassan Express is always brilliant no problems with our food ever but customer service is very poor. No restaurant should have someone handling phone calls to take orders who is very short with customers, who huffs down the phone at customers and is very blunt with no manners. If the food was not as good of quality as it is I WOULD NEVER order from here again due to the customer service.

740 Opinions in 3 websites
I've recently moved to the area within the lastb12 months and I've tried almost every indian takeaway and this place is the beat by a country mile. The base sauce they use is awesome, they don't use too much oil and every dish I've tried has been perfect. My personal favourite is lamb madras extra garlic extra potatoes. I've also had the north Indian garlic chicken which is also fantastic. The jalfrezi is also perfect. The staff are friendly and the food is authentic. Best place I've found for not only quality but great value too. 5 star rating. From a humble curry lover

8 Opinions in 1 websites
Not had a takeaway from here in a while, had lamb takeaway shashlik, with pathia sauce made vindaloo hot, chilli and garlic naan, could not fault anything. The curry was perfectly hot, the lamb tikka was perfect. Could not recommend highly enough