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4.0

Based on 13 opinions finded in 1 websites

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Nº 294 in 538 in St. Helens

Nº 18 of 25 Indian in St. Helens

Score
OpinionsNoteTripAdvisor134.0

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We held my Mum's 80th birthday celebrations at the Mansion House. The venue is first class and the staff superb. They really did go the extra mile for us. We had just over fifty guests, and afternoon tea was lovely. I am from St.Helens and proud of my home town even if I don't live there, but all my family do. Please be proud of this lovely venue.

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AJH . 2019-09-15

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Attended a birthday party here at the weekend, about 70 people in all. We had a three-course meal in the Orangery and everything about the afternoon was perfect. There was great attention to detail with regard to the decoration of the venue, the food and the service. A couple of guests had special dietary needs and these were catered for without a problem. This is a great place to celebrate a special occasion.

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Joan S . 2019-08-21

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Had a coffee and a cake here today when attending a car show. Fairly basic but quality and prices ok, no complaints.

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NeilS . 2019-04-28

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Beautiful surroundings lovely staff what more can anyone say! A part of our local heritage still in constant use. Victoria park where it is situated is a rare delight too!

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Val D . 2019-01-06

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this place is in a lovely setting of 'orangery' in a large 'mansion house (hence the name) great place to go with a group of friends as we did

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jim b . 2018-12-11

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Had our wedding day here last month and was completely happy from start to finish with service I received Staff was very friendly helpful and made time to speak with us regarding the big day put our mind at ease and meet our expectations On the day the building was immaculate, comfortable and absolutely stunning for pictures Dave was our organiser on the day and nothing was too much trouble he ensured the day ran smoothly and is very friendly and approachable The ceremony was perfect with the beautiful backdrop of outside The gardens was great for pictures The food was lovely and our guests was very complementary, all our guests dietary requirements was met and there was one guest who had a completely separate meal made, for that we was very thankful Several places to park and overall I was very extremely happy with the service

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rabbit55 . 2018-10-14

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I called in for a cup off coffee with my wife and all I can sat the staff was 5 star they were wonderful the service was the best I have seen and the food was great and presented in a first-class manner we had the cream tea and it was to die for well done

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61garyb61 . 2018-07-23

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Had a coffee and a cake here a few weeks back when attending a car show. Fairly basic but quality and prices ok.

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NeilS303 . 2018-05-14

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Venue is stunning. Its run by a corporate head for a charity. However.. The charity is age uk but the prices are so not inline with pensions that im shocked a pensiiner could aford a treat here. Ordered pot of tea and lunch. Milk curdled when put in tea. Lunch was nothing special and nothing I would deem worthy of its price tag. Shame it has so much potential. Maybe review once more later in the year!

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CMmS78 . 2018-03-06

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Attended an after funeral wake and was so disappointed with the set up. The venue was very clean and looked very nice but the rest unfortunately was dire. Firstly, with only 2 pumps at the bar offering either lager or bitter, the bitter ran out after only 5 pints. The wine was probably the worst I've ever tasted, once you got served by the one member of staff on duty. They ran out of change after half an hour. I won't even go into a rant regarding the catering which should have been enough for 60 guests but ran out after only the first 30 had eaten. All food was bought from a famous whole sale French company based near Haydock so we know the price and quantity it serves for and we're more than unhappy. Although there were 60 plus people scheduled and booked to attend, there wasn't sufficient seating to accommodate everyone which was problematic considering the average age was 60+. When the questions was raised to the Sole member of staff behind the bar, we were just told that she couldn't do anything as her hands were full. Felt so sorry for her and spent most of the day collecting glasses for her as they were also running low. I hope this review prevents any of the above from happening again. I don't think it's difficult to overcome these problems and can't believe that even after complaining after the event, the main organiser was treated without empathy or professionalism and just offered a 10% discount for any future bookings. This place could be really good but I just hope they can sort these pretty simple things out and make it a real success.

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Phil M . 2018-02-04

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The Victoria Bistro at the Manor House- Victoria Park now allows dogs inside their newly furbished seating area. Ideal for dog walkers as the park is a great space to explore. The food was great! Service was good and the staff very friendly.

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604LizC604 . 2018-01-30

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got let down with our wedding co-ordinator 2 months before our wedding as she left we found some of the staff very helpful however for the £4500 we paid i found after the event there are much better venues for the same price i seem to had to chase the "wedding co-ordinator" for updates the orangry where we had our ceremony was way too hot even with the air con on i simply couldnt stand it in there the grounds are beautiful and make lovely wedding photos they do dress the rooms lovely but as for a wedding venue i found them very unprofessional and have no clue on how to deal with the aspects of a wedding

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cherylnudger . 2017-09-05

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Many many years ago, my friends and I played around this place and it's been so sad to watch it fall in to disarray. Well restored its a delight to visit the house. The coffee shop is excellent too.

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Musselino . 2017-08-23

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