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The best restaurants in United Kingdom serving Fast food food
7.189 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1916 Opinions in 2 websites
Nice food but terrible customer service! App wasn't working so couldn't get the discount that I had added from the monopoly promotion. Went to order at drive through instead and asked the employee whether I could get a discount because I could prove I had the vouchers she said to drive to next window. Did that, the person there didn't know what was going on and told me to go back round and order at the screen. I did this only to be told by the first person I spoke to that my free items would be given if I drove to the first window. Again saw the second employee that didn't know how to do it so ended up paying full price for a meal that was supposed to be a treat. Then had to park up and wait for food....fine no problem, but when it arrived some of the order was missing! Had to then drive back again to collect this! Third time lucky eh! No apologies for missing the food or for not being able to discount my order. Con of a promotion if you can't get the items free! What's the point! Have never had an issue here before it's always been a good restaurant but today's experience was far from that!
1819 Opinions in 2 websites
I recently visited a McDonald’s location in London Croydon and had an extremely disappointing experience. The service was slow, with an unacceptable delay in receiving our food. Additionally, there was no option to place an order through the automated kiosks or the mobile app, which added to the frustration. The staff seemed unprepared to handle the volume of customers, and the overall organization was poor. This location clearly needs significant improvements, both in terms of service speed and the availability of modern ordering options. I hope McDonald’s takes steps to address these issues to enhance the customer experience.
1783 Opinions in 2 websites
It seems like your typical everyday McDonald's. The staff are rather friendly and the food quality is average although the atmosphere can be depending on the time you arrive. If you arrive in the evening then there is no doubt you are probably going to get the teenagers coming back from school. WARNING: If you're planning a late-night/early-morning dinner, you'll be out of luck because they only operate the drive-through for food, they don't allow walk-ins or table service.
1738 Opinions in 2 websites
Just check your order before you leave,, as they do have a habbit of getting it wrong or missing items
1697 Opinions in 2 websites
Perfect customer service! The workers here are so respectful and kind, helping customers as soon as they step into the establishment, which is very clean and well looked after for! The food is extraordinary, perfect flavours with the perfectly cooked chicken! I definitely suggest coming here whenever you crave to have some amazing food to eat!
1606 Opinions in 4 websites
We took our granddaughter in there today, the staff were very attentive. One gentleman even cleared our table after we finished our meal and prior to that a lady wiped down the table before we sat down. All the time bins were being emptied. Very impressed.
1499 Opinions in 2 websites
Really good service and very nice people really friendly and really good food extremely well delivered service from employees
1323 Opinions in 2 websites
I got a delivery, the chips were cold, the 4 dips I ordered for my nuggets didn’t arrive and my cappuccino had no chocolate. Trying to complain to McDonald’s is nearly impossible, I’m disabled and have no driving licence, I have a meal that is inedible and there’s nothing I can do about it and I’m hungry, can anyone help me please?