The best restaurants serving Default food in Hatfield Central Welwyn Hatfield East of England

CLOSING END OF DECEMBER 23 (ALONG WITH NEXT) Too many open entrances into the cafe make the seating arangemnts awkward, and a cold wind blusters through in the winter months due to the front sliding electronic doors constantly opening.

I had a very disappointing experience at Premier Inn's restaurant today that I feel compelled to share. From the moment we arrived, my group of family friends did not feel welcomed or respected as customers. When we checked in, we asked if we needed to inform anyone about our breakfast plans, and we were told we could simply walk in. However, next day when we arrived for breakfast between 9:30 and 10:00, the experience quickly turned into a disaster. Most of the continental breakfast items were running out and not replenished, even after we inquired about them. The three servers present appeared overwhelmed with our group of 20, and if they were aware they couldn't handle it, they should have declined us a table to start with. After billing, there were issues with our orders when the plates came in, and not everyone received food. While they did eventually refund us, it required a frustrating argument about whether we all had paid and if we needed to prebook breakfast. When we tried to resolve the situation, the two servers were unhelpful, while the manager, Monica, remained in the kitchen until the situation escalated. It was disheartening to see junior staff struggling to manage upset customers, using phrases like "get out." A simple apology would have gone a long way instead of deflecting blame. Monica's managerial skills were disappointing, as she neither supported her staff nor effectively handled customer concerns, something for the management to look into. Overall, this was one of the worst breakfast experiences I've had at Premier Inn. After paying for an unlimited breakfast, we didn’t receive what we ordered forget a second helping, and the continental buffet was almost empty with not even plates available. I hope management takes note of these issues to improve future experiences.

I was in earlier this week with friends, food and drinks are reasonable. Staff are vulgar and swear ALOT.

Pide chef! Él no puede hacer más por ti y la comida está caliente cuando recoja. "Tío" es el principal hombre y mantiene el espectáculo en la carretera

I had a wonderful experience at this café! I tried the matcha smoothie for the first time and it was absolutely delicious—smooth, refreshing, and full of flavor. The staff was very friendly and welcoming, and I especially want to mention Manager Karolina, who was incredibly kind and attentive. Great service and amazing drinks—definitely coming back!

The food is very very bad. This was first time and last time when I order from you

Excellent service by managers Food taste 5/5 Service 5/5 Management 5/5

Love the fact that PREZZO has such great food offers. This week it was buy one lunch get a 2nd lunch for £1. As a couple of seniors this is so helpful. The food is very good tasty and piping hot. The staff are always pleasant and efficient at the Hatfield restaurant.

There is this lady who works there, unsure of her name, but her description is around 5ft 10, doesn't wear glasses, black hair usually gelled back, she has so much attitude, Caffè Nero needs to get rid of her, as she's letting you down! When I find her name out, I will name and shame. Otherwise, all the other staff are amazing.

PLEASE DO NOT GO HERE !!!!!!. I had a voucher to get a free kids meal when i buy a footlong so i showed it to the employee and he said yes this offer existed in this particular store, so i proceeded to buy a footlong and waited. i was told to pay by staff before the food was ready so i paid but just then the "manager" (bear in mind had complete customer attire no subway branded clothing) walked in to the counter and scolded the employee that he didn't add the offer to my order and since i paid i was told to come back and get this deal next time. I stood my ground and said you told me before i ordered that this deal was included in this store and now your saying i cant use is after i have paid. Eventually after half an hour of the manager fiddling with the cash register he told me he will include the meal for free as if i was begging for a free meal. The staff were completely unpleasant and rude from the get go speaking in their own language (probably about me).

Very nice food. Cheap and cheerful

One thing was excellent the pizza’s arrived Hot! Well done

We had a gathering there for my mum The service was great and the food was delicious thank you.

There were no people and the atmosphere was very cold, the tables and the dishes were very dusty, dirty and looks as if there were not cleaned. Compared to the high price of the food, it did not taste good at all, specially the chicken tasted rotten and old. The food smells of old oil. Had to wait more than half an hour for them to serve the food. Do not recommend it to anyone, plz read the reviews first before ordering!!

Worst burger ever i had in my life and peri wings absolutely disgusting 🤮