Bebo in Welwyn Hatfield

Beautiful and calm. Found at the heart of Hatfield town center

Afternoon Tea - excellent experience. Recommended.

The Bebo cafe in Hatfield is always so warm and cozy, with lovely music playing in the morning and where staff are always so kind and welcoming. The service is great, the coffees are lovely and usually the staff decorate the lattes with beautiful art! It's a charming place (so atmospheric!) and the staff are always so wonderful.

My friend and I stopped for lunch at Bebo Hatfield and I have never experienced such rude staff, I worked in this industry for many years and would never subject customers to this reaction over a mis communicated lunch order. Complete mistake by a member of staff giving my friend mushrooms which she cannot eat instead of the two tuna melt toasties we ordered. Asking for a replacement we were told we would have to pay for another meal as refunds are not given and they were not prepared to make another sandwich. My friend was very distressed as a female member of staff was very rude. The staff member said if they gave refunds they would not make money ! My friend is vegan with dietary problems and would never order mushrooms, the young man was not aware of the vegan options although displayed on a board which my friend pointed to. Needless to say we will not be returning.

Haven't been in for a while. Used to go more often but the quality of the food is not the same. Only had half of my meal as it didn't taste good and was still made to pay for bacon that she forgot to charge me for. Bad food Bad customer service 😒😡

have been going here for past 1 year and it never disappoints.

Coffee weak just warm never again

: A Culinary Circus at Bebo Cafe: Where Card Payments are a Mirage and Breakfast is a Rollercoaster Ride Nestled inconspicuously in the heart of Hatfield, Bebo Cafe presents itself as a quaint refuge for weary souls seeking solace in a steaming cup of tea and a hearty breakfast. However, a visit to this peculiar establishment is akin to stepping into a culinary carnival where the rules of gastronomy are gleefully tossed aside in favour of chaos and confusion.. As for the breakfast fare, brace yourself for a symphony of culinary misadventures. The rubber sausage, a resilient treasure that defies both knife and tooth, is a testament to the chef's dedication to transforming meat into an indestructible entity. The bacon, a tragic victim of neglect, languishes on a hot plate, its once-crisp allure reduced to a desiccated disappointment. But wait, the pièce de résistance awaits: the hash browns, a study in contradiction. While their exterior boasts a golden hue that promises crispiness, one bite reveals a raw and pallid interior that evokes comparisons to anemic ghosts haunting the breakfast plate. In conclusion, a visit to Bebo Cafe is an experience not easily forgotten, though perhaps not for the reasons one might hope. It is a place where time stands still, and culinary norms are but a distant memory. So, if you fancy a dash of adventure with your morning meal and a side of surrealism with your tea, Bebo Cafe in Hatfield beckons you to step right up and join the gastronomic circus. Just don't forget your cash – cards need not apply in this realm of culinary peculiarity.

We had quite a good lunch. Generous portion although my ciabatta was a bit hard. It has a pleasant atmosphere to sit inside.

I thought I would treat myself today to a piece of gluten free cake from bepo. Well I have never been so disappointed. I bought a slice of cheesecake. It took them ages to put it in its takeout box. When I got home the size was ridiculous for the price. Then when I tried it, it was very dry with no taste. As the only place in Hatfield that gives you a choice of gluten free cakes, you think they would make an effort to a decent size. I didn’t eat it and won’t be buying cake from them again.

Bebo is my go to cafe. Friendly staff good food and good coffee

We had a nice brunch. My partner's jacket potato was excellent, decent portion. It was a lovely day dining in to eat and drink

Good, fresh food and excellent coffee. Also the staff are friendly and it's a nice place to meet up with friends

Friendly, quick service and lovely salmon and cheese sandwich.

Lovely cafe.. a lovely spot, great location that could be so much better. Everything here is ok, just missing a little something perhaps, like everything needs a little update possibly.. including food, presentation and decor..

Wow! The staff is exceptional! Shout out to the blue haired brudda, moving like Chelsea. Also big up the Gwen Stacey ting and last but not least the girl with the purple hair. Really made me feel like I’m part of the Bebo family. These guys are class! Such nice young fellas, made God bless their souls🙏🏾

The atmosphere is nice but when we get to see friends in there we have notice for weeks a ligts that goes on and off and it spoils the cafe and a hand dryer that I have told that don't work in the toilets there and been like it ages it would be good for bebo to get it sorted .

I like pretty much everything this coffee shop has to offer. But if I were to choose one thing, that would be the calm atmosphere. The fact that there is NO loud music playing is GOLD.

I had lunch here, and very poorly. The sandwich was cold and too dry but very expensive .I will never go again .The bar was very dirty and the table I was in was the same .

It’s become a bit of a habit coming in here Monday to Friday before work and ordering the same thing. 99% of the time, it is a lovely chap called Charlie working. He greets me every day, knows my order and is always full of laughter and chatter. Excellent service really makes a different and unfortunately I will continue to spend all my money in here! Keep up the good work

Lovely local cafe with friendly staff, delicious food and great coffee!

Haven’t got a good service with picking up from “too good to go” .

Avoid, waited 25mins for my breakfast and gave up/requested a refund. Food all came out at different times, family was done way before. Mine was back of the queue it seemed. Staff not very apologetic and didn't really care.

Food ok, service slow and bad. In the end did not even get one of the orders before giving up waiting - staff did nothing to resolve matter.

The roast chicken taste boiled it was so un seasoned had no flavour at all was so disappointed

Breakfast was terrible. Eggs overcooked, cold sausages (re heated), old beans. Our groups breakfasts were served 20 minutes apart. At £12+ this was the most over priced food I've had in years.

We had hot drinks which were quite nice. The young man was a little slow to offer any assistance serving us. Fresh cakes fairly good.

Bebo is a nice little cafe in the centre of Hatfield town centre. It is a short walk from Asda and also the bus stop and close to other shops as well. I have been here a couple of times and I have always found the staff to be friendly and welcoming. They sell a wide variety of coffees, teas and cold drinks. There are also cakes and snacks to purchase. They have seating inside and outside and it is clean and well presented. Highly recommended!

Staff are rude, the last time I was there I was 10 mins and staff were just walking past me and would not take my order or update me on the delay. Arrogant and they have contempt for the customer. Never coming back

This was a sandwich 🥪 Pastrami, cheese, mustard, pickle, and avocado!!! You will not see many sandwiches on my feed other than when I was in Italy. I am not a sandwiches lover, but I think I will have to have a go at a few ideas after this. Works meeting and a little peckish, so we went to a local sandwich shop @bebocafedeli in Hatfield, I couldn't get enough of this, around £6 I added the avocado as extra, it came in the box with a good handful of crisps 😋 I think there is one or two of these around in that part of the world. If you come across one, please try it. We had 8 different sandwiches, and everyone was more than happy with it 😀 Thanks to the team at Bebo, the food was great. we even had a little freebie, date, and ginger cookies. I didn't like the sound of them but super tasty. We placed the order over the phone and asked for a time to collect, smooth, simple, and tasty. What more can you ask for. They are also on @justeatuk Follow me on insta _teamnewnes_ #teamnewnes

Staff were great, nice coffee and shop, jacket potato wasn’t great, dry tasteless chicken and warm mayo, would drink here but maybe a pastry next time…

My partner and I had a pleasant afternoon drink. I quite enjoyed the gluten free lemon cake too. Those are a sensible size and not too big. Coffee was nice. Reasonable service

Just popped in for a coffee Ordered a Double Espresso server offered me a glass of water (which you don’t get offered most places) Actually warmed my cup before she prepared the coffee ….. first class job

Lovely coffees and hot chocolate. The staff are quite pleasant. I do enjoy the atmosphere of this coffee shop or facility

My partner and I enjoyed our cakes and drinks. Service is a little slow or long for coffee but it's worth it. The waitress could have wiped cup clean ideally.

We didn't go into the cafe but had food delivered to both work and then an evening buffet with chilli and stroganoff. All the food was fabulous and all went very quickly. Thank you very much for your flexibility and making our events pass without people being hungry!

I invited an American friend for the English Tea. This has to be booked and at a time. I asked for no chicken in the sandwiches and no sultanas in the scones and was told this would be done. We arrived and 2 staff were chatting, explained we had a booking and were shown to a table with very pretty china and asked about drinks. Tea arrived but the food, pre-ordered, took another 25 minutes. I assume they were not baking the scones or cakes! My guest had a train to catch afterwards so I tried a few times to catch the eye of staff but they ignored me and carried on chatting. I finally went to the counter and was told it would be ready soon. I explained about the train and the food finally arrived. There were chicken sandwiches and sultanas in the scones. However the sandwiches apart from chicken were very good as were the huge scones. Portions of jam and cream were a bit mean for the amount of scone. The little cakes had been advertised to be brownies, tray bake and bakewells and I requested not brownies as a US guest and they'd have them, and English ones were better for English Tea. We just got traybake and sponges. Bakewells would have been good. The cakes were very fresh and fine though. Sadly we felt rushed because of the delay in getting food and then to get more tea and hot water I had to attract the attention of the chatting together staff, which took a while. The venue was not at all full, so it wasn't that they were at all busy. The delay and staff chatters did spoil things a bit but the actual food was fine.

My partner and I enjoyed our paninis and appreciate the nice touch of crisps served with them. They offer a wide selection of savoury food, and cakes too. Just my coffee didn't stay hot so long this time. Pleased

Coffee is good, brownies are very good, Good Vibes

Lovely place to catch up with friends, had a cappachino and sausage roll and it was fab. Girls were lovely and very helpful.

Excellent coffee, lovely breakfast and friendly staff.

Lovely coffee, friendly staff and a great gluten free selection of cakes which is very rare in coffee shop! My favourite place for sure

Nice coffee and smoothies. Excellent vegan toastie (other toastie and cakes available)

Great food, best coffee in town and lovely staff

The service and experience varies between locations. A pretty good experience in both service and food most of the time.

Great coffee, good service and really relaxed atmosphere, I could spend a while chilling here!

Great friendly service. And also professional. Intimate carve out the premises.

Great place for breakfasts. Lovely smoothies, frappes, cooked breakfasts , pancakes & cakes!

I got some takeaway jacket potatoes. They were beautifully cooked and the chilli was gorgeous. The speed of service was an awful lot to be desired. My takeaway order was plated up and brought out on to the restaurant floor, before they realised and tried to sneak it back in to the kitchen to box it up.

First, the table was so sticky and the sugars on the table were rock hard and old. Secondly they gave us 2 bad cappuccinos which chocolate power all over the saucer. The coffee was bad quality. Next, we waited ages for the food, we ordered eggs benedict and eggs royale £6.99, when it arrived the bread used was so hard and stale I couldn’t cut it with a knife. The salmon was old. The eggs was ok. The cafe is a good size however the tables and chairs need changing. They are dirty and old. The ingredients and coffee are not good quality. And the kitchen I’m sorry but it’s too slow to wait a long time for eggs. Maybe you need more people in the kitchen. It’s a cafe not a restaurant. The customers are in and out quickly. I would not visit again.

Came on Saturday afternoon for lunch. Sandwich was nice. Coffee served lukewarm. Carrot cake & chocolate cake stale. 3 tables left uncleared & I cleaned. Poorly managed cafe. Attention to detail lacking.

The stuff very rude ! They talk to us in rude way and the only thing that we done is to walk in on the mopped floor that we didn’t even saw .their way was so bad that we finally decides to leave .the floor finally stay clear !

The staff was very rude and they don't have any sense of customer services. We went there to drink our coffee but the way that the staff talk to us make us to leave the place immediately and look another place to enjoy our coffee break.

Went for breakfast and I have to say the service was appalling. Ordered 4 different breakfast waited 20 minutes for 3 to arrive. Chased the 4th breakfast to be told it was on the way. 3 breakfasts finished chased again to be told it was on the way. Suddenly the manager appeared quite rudely saying the 4th breakfast hadn't been ordered. I pointed out that we had asjed for it but he insisted again rudely that we had not ordered or paid for it. Not wishing to causr a scene I pointed out that the service had bedn extremely poor and that I would leave it there. We then left and the manager bizarrely followed us outside protesting his case, I walked away and suggested he didn't follow! NEVER WILL I RETURN TO THIS SHAMBOLIC ESTABLISHMENT, MANAGER NEEDS URGENT TRAINING ON CUSTOMER SERVICE

The staff doesn't Clean the hands before or after make the food The coffee machine never cleaned before not recommended for breakfast.or coffee Overpriced and always one specific person from the staff one and half hour is always make the store ready to close..need to read the policy of the store is Very rude name is Marius always wears a dirty t-shirt and whatever he is doing mop the floor swipe or pretend cleaning the tables always after his hand his is "wipe" them on the t-Shirt Ask for someone else make your food or your breakfast. And don't eat the carrot cake is before the COVID period stil there though.

The cakes have been there 1 year seriously the carrot cake has been there before even covid. The "manager" wares a dirty uniform every day for so long I can't even remember he has always dirty hands and he makes food like that he touches the broom and everything dirty and then prepares the food without washing his hands. The staff are nice but the manager is always angry and rude, he makes the worst coffee in there I doubt he knows how to make a coffee at all. Someone need to inspect this place

Nice cozy place. Good environment, very good coffee and pastries. Nice staff.

Some of the staff should learn customer skills instead of hoovering at 3pm when coffee shop closed at 5pm you could put smile on your face and pretend you enjoy what you do.

Very disappointing. I ordered a gluten free chicken bacon and cheese sandwich with salad as in the menu. I was given hard white bread with no salad and a few crisps. I asked the waitress where the salad was and was told that would be extra. This was advertised as sandwich with leafysalad.. I have been in Bebos a few times both in WGC and Hatfield. Not worth the money paid

Stopped by for an afternoon tea for 2 today and all of the staff were really friendly and couldn't be more accommodating! Everything was really tasty and fresh, and the scones were lovely. I would definitely return again. Thank you team BEBO Hatfield for a great afternoon tea experience ☺️

Great tasting coffee and treats.

This is a review for Bebo Cafe, Hatfield. Very dirty and unhygienic practices in there. The member of staff who was preparing the sandwich I had ordered was licking his fingers as he touched my food during prep. I had to call out to him from behind the counter to ask him why he was doing what he was doing. Not the first time I’ve seen someone preparing food in there and doing something disgusting. The last time, it was someone running their hands through their hair. All this in the middle of a pandemic.So much for supporting local small businesses. Never going in there again!

The new chef/management Not sure who he is but he is absolutely so rude, especially to children. When i tried to complain about how he spoke to my son he walked off and said "anyway!" Constantly hoovering and mopping around customers, never smiling and never had a good customer service experience whilst getting my coffee and food here since he has started. Packs up early and waits around you so you feel rushed so he can pack the tables and leave. Sad to say it has gone down hill since he started here. Would have recommended before but now...no way! Rude, overpriced and disgusting atmosphere especially whwn dining with children.

Won’t advise anyone to order anything here. Substandard service and outrightly rude not worth the amount. New management required . The chef is very very rude , condescending and disrespectful. Hoovering around guests while they eat ……tsk tsk tsk

I reached Hatfield early for an appt and chanced upon this place. It made my day. One of the best breakfasts ever and I've been to some of the more known places in London (Christopher's, Chiltern Firehouse etc). Highly recommend.

v kind to my dog gave him water

Ordered a Soya Cappuccino, tasted good and was served in a compostable cup and lid. Thank you for using sustainable alternatives that are better for the planet!

Friendly staff open area for seating (specially for covid) ..

A bit pricy but excellent service and really hygiene.

🌟🌟🌟🌟🌟 I purchased two luxury afternoon teas for my mothers birthday, and everything about it was stunning! All the little touches made it so special! I will be purchasing my afternoon tea from here from now on! Thank you so much it made my Mums day.

Sad to write this as I loved it here before. I ordered via Uber Eats and added a special note to say no pesto, however it came with pesto (I'm allergic to it so I couldn't eat it). I phoned up to report it was wrong and was welcomed by some serious attitude from the employee who picked up the phone. It takes a lot for me to loose my rag, but the attitude on this man was exceptional. I appreciate they are busy but it's really not an excuse. He interrupted me, proceeded to tell me I had not included anything in the special notes (even though it's written on the recipt that arrived at my house tapped to the bag), he offered to send another out, then retracted that and said I would have to give it back to the driver for that to happen (who was obviously long gone by now). He then fnally, after a lot of back and forth arguing said he can refund me "later" because he is "too busy now". A shame really as its put me off going in the cafè or ordering through Uber Eats again.

Great service, good food and drink.

Great customer service, very friendly and delicious choice of food! Thank you!

Really great selection for breakfast and lunchtime, good choice of sandwich fillings and clean. Ordered a sandwich for takeaway and although a bit pricey I was impressed with what I got...worth the price!

Really friendly staff and reasonably priced delicious food! Definitely the best café in Hatfield. There is a huge menu to choose from including breakfast items until 12 and many other items like panini's and baked potatoes. It even has a great vegan selection.

Was welcoming and there lemon drizzle cake went well with my cappuccino, this was the first visit in months .

Every time we come here it's a disappointment. The staff is really rude, never smile or complete orders well. The products are overpriced and small. We have ordered Frappes which state on the board that they are coffee drinks and on the picture they come with cream and sauce on top. We were provided with a drink without coffee, cream and sauce and paid 7quid for 2 small sizes.when asked about where the coffee, cream and sauce were, we were told all of those are extras. Which would bring the already overpriced drink to a ridiculous new high. Whoever hires these people need to do a better job and the manager need to look at some of these products. Each product should have a clear explanation below so that people know what is included.

This was our first meal out since lockdown ended so a bit of a treat. I ordered full breakfast and my Mother had sausage and scrambled egg muffin. Came up on paper plates. My poached eggs were overcooked and the reheated bacon was dry and...

Stopped off on our way from Cambridge to the South West. free Parking near by. Great service, excellent coffee great food & just off the A1M. and Eat out to help out. Will be using this as our regular stop whenever we do this trip...

I go there almost every day and I love their coffees. From an iced caramel latte to a frothy cappuccino, they have them all! With all kinds of milks and alternatives. Simply the best😊 Food is also very tasty and the cakes are delicious, especially...

Great coffee, delicious biscuits and cakes and friendly and proficient barristas. With ceiling to floor windows on two sides, this Bebo has a lot of light and a nice view over the recently refurbished White Lion Square, this is a great place to catch up...

Been here a couple of times now and it’s always Great customer service they are welcoming And fast at serving

The best place for coffee in Hatfield ! But also they have a huge menu of freshly prepared breakfasts, sandwiches and snacks. They also offer afternoon tea. I visit every Saturday with my mum, she loves their cake selection. The staff are friendly and always...

Been here a few times now for the delicious hot chocolate and cake. Service with a smile from some .

Always good food and drinks, and friendly staff, best coffee in town, just a really nice place to be

The staff in Bebo have fed me almost every day since it opened. I had a crayfish wrap every day for about a year because I thought it was so tasty, and these days I'm on the med veg wraps, the pulled pork wraps and...

The best sandwhich in Hatfield ❤️😍 chicken mayo and salad grilled sandwich. The service was great and the food was excellent will definitely come more often.

I love coming here with various members of my family. The drinks are freshly made and the cakes are amazing. If you stay for food it is also freshly put together and well presented and delicious The staff are very friendly and professional . I...

I come to Bebo on regular basis, I love their coffees, they taste like a proper Italian beverage. Their cakes are nice too!

I was out with three other family members for a birthday lunch. The tables are too small to fit four people around for lunch (not enough plate room). We had to use chairs from another 2 table to make a 4 (you can't join two...

I recently walked through the town centre to see if anything much had changed - it had not! Anyway I spotted Bebo looking bright and fresh in a tired looking arcade. Although previous experience of Bebo had not been good I decided to give it...

We popped in here on our way back to the airport. It is refreshing to see such a clean cafe. Not only that but the staff are delightful, nothing is to much bother. We had the all day breakfast which was delicious and their coffee...

Great for breakfast and perfect coconut milk coffee. Staff very polite. Highly recommended. Will be back soon

Visited today for a breakfast and a smoothie, lovely atmosphere, friendly and helpful staff, nice food. Will be back! Thank you!

Friendly welcoming staff, efficient service, lovely mug of tea or coffee. Food looks good, but I did not eat. It was a lovely place to sit in looking out on the sad, dismal “shopping” street. Run down area. I left the cafe reluctantly to get out of town.

Nice place but over priced breakfast and not very nice, over cooked poached eggs (not running) dry hard bacon too many beans. No toast as it extra!!! Croissant cold and not very nice taste. Scrambled egg like one big Congealed mass.

Love it, Love it, Love it. Good Coffee Good Eat Cosby for Hanging out Open at 08.00 and closes at 17.30 Sunday 10.00 to 15.30

I've never eaten here but I've popped in for coffee enough times now.

Never been into this area before, just wanted a quick sandwich and drink at lunchtime.

food was just ok nothing great the tabel was not very clean not all that busy so the place should be clean