Muffin Break in Welwyn Hatfield

Reasonable coffee shop chain inside a small town centre shopping area. When we went most cakes sold out had a few slices of cake and some muffins left. The coffee was lovely.

Love muffin break great coffee

Great range of hot & cold drinks & a good choice of food too.

Very nice coffee and lovely friendly staff

One of drinks was spilt in the back

I've only ever ordered from here online but both the food and drink have been great. Recommended 👍🏻

Disappointing. Oversweet mocha and far to hot. Coffee is not supposed to be so hot you cannot drink it. Overfilled and split as carried to table. It's all rather stuffy and the staff seem more interested looking at their phones than serving. Furniture and decor is rather taty and worn.

We didn't recieve half the order as the delivery driver dropped it when the bag handle broke so it ended up all over the doorstep. Just Eat will not refund?! Joke!

Got what I wanted. Coffee good. 3 young ladies running the place. Dedicated and hard working. So great service

This was a second visit to Muffin Break (different branch), an Aussie chain in the UK. I was looking forward to the festive turkey/cauliflower cheese Yorkshire wraps shown outside the cafe but they were not available so why display them. The staff were baffled when I showed a picture of what was advertised, I mean its Christmas, they are promoting it but do not have it or even attempted to make one but all they pointed to was the Chicken Tikka Yorkshire Pudding in the cabinet. Anyway, got the chicken tikka Yorkshire pudding which was the best of both worlds and the Christmas panini with turkey stuffing etc. The tikka Yorkshire was a good idea but the Yorkshire let it down because the texture on one side had not risen properly otherwise good. The tikka filling was weird/healthy with quinoa and green peppers. The Christmas turkey panini fared better.

This was a second visit to Muffin Break (different branch), an Aussie chain in the UK. I was looking forward to the festive turkey/cauliflower cheese Yorkshire wraps shown outside the cafe but they were not available so why display them. The staff were baffled when I showed a picture of what was advertised, I mean its Christmas, they are promoting it but do not have it or even attempted to make one but all they pointed to was the Chicken Tikka Yorkshire Pudding in the cabinet. They didn't even say it was sold out. Anyway, got the chicken tikka Yorkshire pudding which was the best of both worlds and the Christmas panini with turkey stuffing etc. The tikka Yorkshire was a good idea but the Yorkshire let it down because the texture on one side had not risen properly otherwise good. The tikka filling was weird/healthy with quinoa and green peppers. The Christmas turkey panini fared better.

Nice relaxing coffee and muffin shop.

Absolutely filthy cutlery disgusting chocolate brownie. Could only advise you to stay away .

Pot of tea. Tea break. Was ok visit.

Well where do I start, let’s begin with the overpriced hot chocolate that burnt my tongue as well as only being half full. The disgrace considering I paid £4. The cookie was as hard as a brick and was expensive as hell £1.90. I don’t think I will visit here again because the milkshake took half an hour to to be made. The place wasn’t even busy so god knows what it would be like if it was.

This place will be closed in no time at all with the quality they are producing and the price they are charging. I’m appalled, if your paying 7 pound for a sandwich you expect it to have filling. The sausage roll had been nuked to an inch of its life in the microwave pastry soggy and the sausage was hard and dry. The whole lot was cold too but I guess that would be the couriers problem. Although I had waited over an hour so maybe it had been left on the side for a while

I don’t recommend buying a milkshake from here tbh. Thought I’d try them out considering the hot weather… not to bothered that it melted for obvs reasons… but milkshakes werent labelled and just tasted of plain chocolate… I was supposed to have one Oreo one mint… also small for the price of 5.75 bagels were good tho

Muffin Break is a fantastic cafe. The selection of snacks and sandwiches is diverse and taste delicious. Perfect for coffee lovers. Cheers.

Food was actually good but drinks arrived cold and spilt. Delivery driver was rude and unapologetic. Poor service on her part

Great, came at the proper temps, tasted fresh!

Usually they are quite good but all the food was stale today, the cookies were like bricks. Chai was still decent though!

If I could rate this place a zero I would absolutely terrible customer service the lady was shockingly disrespectful and rude her name was hani and said she was the manager when it turns out she is an assistant so disappointed won't be coming again

Lovely staff. Very polite and friendly. We visit 3 times a week. They always remember what we have to drink 😊

Hard working staff. Nice quiet end of the shopping centre. Lots of seating. Oreo milkshake is expensive but incredibly good and virtually a whole meal. Maybe good to share!

Food was horrible bagel looked like it have been stamped on

There was a ridclious amount if onion ajd no cheese in the tuna melt, it just wasnt nice at all. The delivery driver was rude when dropping the food off and the smoothie tasted like perfume it was almost unedible would not order agaun

Great place for a quick coffee , how ever there seem to be a limited number of different muffins for a place that calls its self muffin break?

Delicious cakes and muffins 😋. Small and friendly café.

Coffee is good. Food is good but not always what you expect.

Located inside the Howard Centre right by the now closed M&S and handy if you want somewhere inside where you can take your dog. Food is decent and well priced with the muffins (as you'd expect) being the main attraction. Service is pretty prompt and I enjoyed my bacon, cheese and egg bagel.

Coffee is freshly made but can be on the strong side not to expensive sandwiches a little too expensive through

Marked as delivered it isn’t here

It's a nice coffee shop. Not much atmosphere as it's inside the morgue of the Howard centre. The staff a good, friendly and attentive. Coffee and tea are nice , food is good too but (slightly on the high side price wise.)

Muffin Break is a fantastic cafe. The selection of snacks and sandwiches is diverse and taste delicious. The staff are amazing, kind and friendly. I highly recommend this cafe. They make one of the best hot chocolates.

Popped in for a bit of apple cake.... Was delicious as always

Very impressed by service of Sonal and her colleagues The food and coffees were above expectation and exceptional for a bank holiday. Had checked in on Starbucks and the choices not to our taste so this was even more of a treat. Highly recommend.

Consistently good muffin, beverage and food shop for a few years. Recommended if you like fresh muffins, a wide range and food that change on season and good service. Sitting area also kept clean and tidy across two areas which aren't next to each other (seating in restaurant and across the mall concourse) 9Overall a great place to visit

It's a really lovely wonderful place to go and visit and enjoy the activities and food and drinks I will hilly recommend going there for a visit 😀 God bless you all my friend's xXx

I went a few times ,Amazing place to sit and relax

Good coffee, nice food, clean pleasant place to have a break situated in the Howard centre. Definitely worth a visit, and unlike the big coffee chains, this coffee shop actually serves hot coffee which is a change

Staff were friendly enough. But the prices are far too expensive for the quality of the food! I do not recommend!

Had coffee whilst waiting for the train. Fast service and quiet area. Of course a very tasty coffee - a real taste of coffee.

This continues to be one of the only breakfast places that makes a proper chai with actual flavor. The muffins are pretty good too though I never the fancier flavors actually available on the app which is a shame.

Nice and clean and friendly staff

Good & hot coffee, also sausage roll.

Excellent food, deliverrd in good time and condition.

Their Homemade Muffin are delicious. They were that good I bought some more to take home. Their Coffee is good too. Definitely a place to visit. You'll keep coming back

Nice coffee and friendly staff. Free drink after buying six!

Very yummy. Delivery person was very polite. I always love their chai as it has actual flavor unlike a lot of cafes.

Omg the worst customer service and ever service I received ! I would NEVER EVER EVER EVER RECOMMEND IT! AVOID AVOID AVOID AVOID AVOID.......AND ALSO AVOID UBER EAT?....so I called the coffee shop and she didn't give a s.....t were my order was? She said is about uber? And then I text the driver and he said he got a McDonald's order? Why should I care? I wanted my food hot and on time? And then I called uber actually forcing me to take the order what time they wanted because they really don't give a s....t? And I had it cold going to an appointment? Lol.....and when you think I paid for it? PLEASE AVOID AVOID AVOID THIS PLACE PLEASE!

Food and drink quality poor, not worth the high price price they charge. Milkshakes tasted watered down and bland, bacon undercooked and fatty, panini tasted stale.

Had a cookie's and creme frappe and it was very sweet with too much chocolate syrup tasted more like chocolate milk shake with over loaded syrup also muffin was very dry

Cheaper coffee shop it's possible breakfast and lunch anytime

It was quite nice, however do feel the milkshake could taste more like the chocolate bar instead. The crossiant was nice and fluffy.

Nice in muffin break but sometimes coffee latte very strong

It is my husband birthday today, he purchased the coffee's using his card but didn't get offered a free cake. Do you not do this any more as I also didn't get a free cake on my birthday in March?

It’s terrible how late it was and by the time my drinks got to me they were like water, really bit happy

Nice coffee and a very well balanced mocha.

£3.30 for a slice of Apple cake to take away and I couldn't even choose which piece I wanted!!!! Cake was nice but the service is very poor and I'm afraid we won't be going there anymore.

Placed an order with these today and on biting into the breakfast bagel with egg and bacon the centre was cold like it had been in a fridge whilst the outer was warm at best and the cheese had not melted. On opening up the bagel the egg was cold to touch like it had been pre cooked and placed in a fridge prior to finding its way onto my extremely dry bagel. If this is the case then they should be closed donw with immediate effect as the food they are serving is not fit for human consumption. All bacon was cremated and hard, all bread and bagels were dry and hard, non of the food was suitable to eat. On reviewing the deliveroo app which I ordered through the food rating is 3 out of 5 which after today's experience is not a shock. Don't not order from them, I've tried to escalate this with @deliveroo but I'm not holding mucj hope for a resolution anytime soon.

Great food! But was so so late

I go there specifically for the chicken and chorizo panini; it is out of this world. The cappuccino is Brill too.

Nice little cafe with a range of items to eat and drink. We just popped in for a quick coffee and biscuit which was very tasty.

The flat white was very bitter and the milk was way too hot, so although it was drinkable, it wasn't a good experience. Tried various muffins such as the raspberry & white chocolate, blueberry, coconut and chocolate chips and the blueberry muffin was the best out of the lot but that's not saying much. The carrot cake wasn't bad, but the apple cake was nice and moist with just the right amount of sweetness, it was unique and star of the show. I'd definitely visit again just for the Apple cake, but only if I'm passing by.

Good coffee but claustrophobic and charges the same as costa

Lovely food and great service. Nice place to fill up and recharge your batteries

Very impressed considering the wind.

Black burnt toastie Spilled/leaked hot chocolate

Friendly staff and super coffee

Nice restaurant , lovely staff .

Very good pot of Tea, friendly staff. Would recommend.

Love this place great coffee and great choice shame they have stopped the sausage rolls

Nice selection of cakes and drinks, though the staff were a little slow and disappeared while customers were waiting

salmon bagel came completely cooked and flavourless… it’s usually fresh salmon but was awful this time

Love muffin break in the Howard center,wgc, can sit within muffin break or in the allocated seating in the actual centre, lovely selection of muffins, the savory bits look lovely aswell but I go for coffee and cake. Coffee is always good and a flat white doesn't cost more than a late. Service is quick.

Friendly driver and good fresh food x

Looking for tea stop, Starbucks queuing so Muffin Break much better choice. And they had toasted teacakes too. Great value for money.

Nice little pit stop during Christmas shopping reasonably priced.

Staff are friendly and efficient my only issue with muffin break is their pricing but that's not this franchises fault.

The food was stone cold, the driver must have had other drops, which is understandable, but he was driving all over the place on the tracker, and my time kept being put back, when he eventually got here, he drove up and down looking for my office, asking different units, my units are clearly sign written and numbered, if he got out of his car he would have been abler look properly.

Come here every week with mum and dad it's their favorite coffee shop!! Lovely friendly staff and they always have my oat milk!! 5 ****"

Absolutely loved the place. Coffee, food and Service are all great

Great coffee and had a cinnamon muffin that was to die for 😃

Very nice break lovely food and coffee

Decent coffee and a handy pitstop while shopping in the Howard centre.

Unfortunately the food was really unpleasant, bacon was overcooked and dry, the ciabatta was too hard and difficult to eat, plus had a strange floral taste to it. The coffee was far too strong.

Select coffee shop for the discerning shopper. And they have more than muffins!

Muffins are good and go well with their coffee. They have gradually reopened and and seem like they are doing well. Good luck to them.

Love this place. The best GF muffins anywhere!!! You have to be quick though. The staff are lovely too- Tashine especially (very smiley- spelling) . The Shopping Center is not the greatest location for the cafe- but worth the visit

Had everything I needed to continue my road trip.

When ordering the cake I chose was available. When received I got a cake that wasn’t what I chose and to make things worse I didn’t even like the replaced cake. When I went onto the website after to look at the order, they then changed the cake to unavailable. If that’s the case you should contact the customer and ask if there’s anything else I’d like instead of just replacing something. Bad customer service

First visit, had a flat white coffee...one of the best I can remember having. Would highly recommend. Pleasant and friendly staff.

Ordered some food and drinks this afternoon and was informed that they would bring the order to our table. The two staff that I encountered whilst ordering lacked what I would describe as basic customer service skills and appeared to want to be somewhere else. (I have previously worked in retail and would be bitterly disappointed if they were my staff). A”can I help you” or “thank you” goes a long way. Our order was subsequently brought to our table less a bottle of water that was forgotten. My main issue was that even though it wasn’t busy and as sat there for about 25minutes I observed about 5 tables being cleared of trays, plates and glasses and not once did I see any of the cleared tables being disinfected let alone wiped down. Not acceptable. I will not be returning as there are plenty of other places in Welwyn to grab a coffee and snack.

Been a while since we had used this coffee shop. Cakes not as good as we remember it. But the coffee is still superb

I had only just arrived and hadn't had a chance to look at the menu before being rushed. I felt like I was holding the staff up even though there were no customers behind me. Once I did order, the food service was very slow. The food was mediocre and the smoothie was delicious until the bottom where it was full of lumps. I chose this place over the Starbucks as I didn't feel I wanted to support a chain, however for the same priced goods and quicker service I would go there next time.

A lovely place to have a sandwich and a drink. Very friendly staff, and a very clean and safe environment.

All good . Great food and service at affordable prices

A really nice place with lovely food and friendly staff!

Food was decent but the bacon egg bagel is described as having cheese and hollandaise sauce but what I got was just a plain egg and bacon. The chai tea was also pretty weak and the rest was as ordered but a bit bland

Their flat white is better than its rivals, the selection of cakes and sandwiches take a while to choose as so much is on offer. It is my regular haunt.