Premier Inn Hatfield hotel in Welwyn Hatfield

To a patch on the others feels worn down and old and they’re not very cool with the invoices

Just here for one night room was very nice and clean a good size friendly staff and enjoyed the food would stay here again

Standard premier inn. It’s clean and comfy. Food at the restaurant was great.

Quite dated now. Rooms and bathroom very old fashioned and could do with a refurbishment. It's a shame the pub next door has closed and is now just a premier in restaurant. Food was alright but was like a ghost town.

The room was pre-cooled upon arrival (arriving with a motorbike on a very hot day), thank you very much for that. Everything clean. Beer and English breakfast in the airfield were perfect. Courteous and friendly staff, the airfield's opening times could be displayed a little better, all in all: again at any time!

Staff on reception on 4th August extremely rude ! When we asked if we could check in early a very abrupt NO asked if we could use the toilets as had been driving for 3+ hours again an abrupt NO if it hadn't been past 1pm cut off time for cancelling we would have gone elsewhere. Complained about this member of staff when we checked in later, again rude just didn't want to know . Be aware that the restaurant only open for breakfast then closes until 6pm for dinner . The surfaces in our bedroom were sticky also the stair banisters were very sticky .the only saving grace was Sabine in the restaurant in the evening a breathe of fresh air compared to the other two . These are the only 3 staff we saw .I have waited this long to post as complained to guest relations who have now apologised and stated retraining for staff there !!!!!! I must add that we nearly always stay at Premier Inns and always had great service and cleanliness but not here .

Excellent room, very helpful management, only minus was breakfast, plates and most of what should have been hot food was cold

OK for Welwyn garden city because the staff work very hard

Rooms are ok Wifi is terrible even the 'ultimate WiFi is terrible 6mb at best!!????