Delivery
Pickup
Outdoor
The best restaurants serving Default food in Hitchin Highbury North Hertfordshire East of England
94 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

17 Opinions in 1 websites
I discovered this place while visiting some friends that live in Hitchin. We wanted ice cream and found this nice little place. Tables and chairs in the front reminded us of our hometown cafe terrazas in Spain. The gelato was really good, and best of all, all the flavours they had at the time were gluten free! 100% recommend this place and I will be coming back next time I'm in Hitchin.

473 Opinions in 2 websites
Vegetarians Avoid – Disgraceful Service and Zero Accountability After three years of being a loyal customer, I’ve never been treated with such disrespect. Ordered vegetarian food and was given MEAT. Drove all the way to collect it, only to be told they wouldn’t remake or deliver the correct order - even though they offer delivery. One person’s food is now cold, the other’s is completely inedible. Spoke to the so-called manager who refused to give their name and had a sassy, dismissive attitude. Absolutely no apology, no ownership, no attempt to fix their mistake. This place clearly doesn’t care about dietary needs, customer service, or keeping loyal customers. Avoid at all costs. You won’t see another penny from me. ————- Thank you for taking the time to reply. For clarity, it was not just one meal prepared incorrectly, but both — something you could easily verify from your ticketing system. It is unfortunate that you believe asking for a correctly prepared vegetarian meal to be delivered, using a service you already offer, was an unreasonable request. I would have expected more from a business that claims to “live and breathe” customer care. Going forward, I would suggest that vegetarian customers carefully inspect their meals before leaving, as it appears no robust processes are in place to prevent these errors. Your response, heavy on defensiveness and light on accountability, speaks louder than any apology you could have given. Based on other reviews, this seems far from an isolated incident. Vegetarians, and anyone who values customer service, should approach with caution.

868 Opinions in 3 websites
Food was OK, but the service was painfully slow (over an hour waiting for food) and they weren't even that busy. So bad that the table next to us kicked up a fuss and refused to pay for the drinks they had while waiting. It's also not particularly cheap either. Won't be going back.

451 Opinions in 1 websites
I ordered two courses, chicken satay and Nasi Goreng the chicken satay was acceptable and in fact very nice the Nasi Goreng however which was chicken and prawn contained two prawns and a whole busload of undercooked chicken which was actually pink in the middle. I ate 4 to 5 forkfuls of rice and the prawns before I realised that the chicken was in fact barely cooked. I rejected the meal with none of the chicken and 90% of the rice uneaten , I really don’t need salmonella. The waitress took the plates and when I went to pay was offered a 10% discount. No negotiation just sorry the meal was inedible, however you still need to pay. I strongly advise avoiding this restaurant if you don’t want food poisoning.

330 Opinions in 1 websites
We booked for a family lunch following a significant Wedding Anniversary Celebration the previous day. A massive disappointment. Dreadful service, some meals so slow coming out that others had finished theirs by the time they came out. 2 meals cold and one Guest couldn’t eat theirs. A piece of broccoli looked eaten as only stalk on plate. Gave up on puddings. Will never go back for lunch. Spoilt the end of a wonderful weekend.