The best restaurants serving Italian food in Hitchin Highbury North Hertfordshire East of England

Great food, lovely service by Kiera, would recommend

We only booked for one night, (9 Oct 24) but that was enough on checking we had to pay again simply because Hotels.com had not paid for it. It took me six days to get that back only after threatening them with the charge back. The card details they had were incorrect and would not accept that I did not have that card, but after two days they said oh we are awfully sorry for the mistake, we will refund your money as soon as possible. The next morning, we went for breakfast the restaurant was closed Doors locked, but then my wife noticed a woman running down the street round the back of the restaurant & inside and unlock door do you want breakfast? yes, was my reply, we entered got offered in a glass bottle, fizzy mango or mandarin drink would you like for English? Breakfast? Was my reply? When is arrived? It was one of each item that you normally get with a full English breakfast, the coffee was drinkable, It tasted a bit like Turkish coffee but about three times stronger, I like my coffee strong and black but even I couldn’t drink it it was so bitter it was unreal. Thank you to you, I believe she was the lady coming to Service bedrooms that were being vacated that day but made an effort which is more than I can say for the hotel itself. Answers to questions below the answers we have are not there certainly would describe it as luxury fairly adequate would certainly apply, The room I have to say was okay but this Hotel really does need to think about what it is trying to do if the year was 1955 it might just about be OK, (checking in was done on a piece of A4 printing paper) but in 2024 it does not come up to anywhere near the standard of anybody’s expectations. I have to say, I would not recommend this hotel/restaurant to anybody unless you are absolutely desperate steer well clear.