Zizzi - Hitchin in North Hertfordshire

We had a bit of a wait for our booked table and it was a little bit cramped but Stelica and his team went very far out of their way to make sure we were looked after. Once we were seated the service was great and the food was lovely even though they were so busy - we had a very nice evening. Thank you Stelica, Charlotte, bartek, Leyla and angela 🙂

Great service, very efficient! Food great and hot! overall great!!

Very friendly team, good service… fantastic delicious food.

Tyreese was an amazing server. He got us everything we needed and was so attentive to us. Very friendly and helpful.

The waiter who served us (Tyreese) was very professional and polite.

Leyla and Eda brilliant service 🙂

Visited Zizzi Hitchin, was a lovely experience. Food and drinks came quickly. Was served by Charlee who was really friendly.

Wonderful food and service ❤️ Bartek and Adam were exceptionally friendly and attentive.

Really good Christmas menu. Lovely staff. Thank you!

Was served charlotte service was amazing nice friendly staff and food was good

Visited some time ago but forgot to leave the review. The food was really good but the service we received from Angela was outstanding! Thank you for making our visit special, definitely coming back!

I have had the special carbonara like 50 times, I absolutely love it! The pizzas are also amazing. My daughter had the calamari and said it was the best ones she ever had and if she would rate them they would get 1000 stars. Very friendly staff as well.

We visited Zizi on Thurs, 21st Nov. Leyea served us and she was smiling, friendly, polite, and professional throughout the visit.. An affable and pleasant young woman. Stelica, a manager we believe, who we've seen and spoken to on this and previous visits, was as welcoming as ever and took the time to speak to us a couple of times during our visit. Stelica treats us as if we are truly valued customers each time we go there. He ensures we are comfortable and have everything we need, whilst checking that our food and drinks are excellent as well. His attention to customers and their satisfaction with service, food, etc., is noticeable, as he takes the time to speak briefly to, and share a smile with, various customers throughout the evening. We always enjoy our visits to Ziizi and will return regularly as long as the staff remain as welcoming l, efficien and lovely as they have been on all of our visits to date. Thank you Stelica, Leyea and other staff for making our visits so memorable. [Unfortunately, the dishes we love and had on 21st are not available to choose in the tick-boxes below. However, our meals, including the gorgeous chocolate melt we had for dessert, were delicious]

Lovely Saturday evening dinner to celebrate a birthday. Great value food and staff were excellent. Christmas menu well worth a try!

Tyreese was amazing and so polite and good at serving, will definitely be coming back!

I came in for dinner this evening, and was served by lovely Charlotte. She was attentive, friendly, and you could tell very respected by her coworkers. Food was also phenomenal, I will definitely be coming back.

Went last week and food was great. Exceptional service from Romano in particular he was brilliant if you like Italian food 100% recommend.

Just finished a lovely meal at Zizzi’s this evening. Served by Charlotte, she made sure we had everything we need and was extra conscious of my peanut allergy!

Me and my mum enjoyed a lovely meal served by charlotte. The service was really fast and she was lovely! Thoroughly enjoyed :)

Fantastic service and lovely food. Stalca was very attentive.

Fabulous service by Tyreese and Ed, who clearly have a passion for their work! They were very friendly & looked after us well! Lovely food & great atmosphere too. Will definitely be back :)

Food pretty bland, wouldn’t recommend the place, not been for a while, will most certainly be another while if at all

The best zizzi ever! Had an amazing night👍🏼

We had a table of 9 for my Dad's birthday. The food was delicious, staff were lovely and the restaurant was great.

Great food and staff were lovely, welcoming and friendly. Fast food.

Great food and servers were so kind and welcoming

Really great food, Angela provided amazing service. All in all enjoy my visit.

Had a lovely evening, a big thank you to Nadine, as she ensured everything ran smoothly and overall made my experience very enjoyable. Food was amazing and Nadine's service was very good.

We had Nadine who served us, she was very attentive to our needs that evening. Our food was delicious the kids loved their pizzas...we will be back!

Nadine was absolutely lovely , she served us really well with her lovely smile and made sure we had a good time at Zizzi’s. The food was delicious had a beautiful experience overall. Highly recommended🥰

Great service. Food and atmosphere as expected. A lovely Saturday lunch with the family.

Stelică was really helpful and made us feel very welcome! The food was delicious and the atmosphere too.

Great service very friendly staff, our waiter Stelica was very helpful and attentive. We definitely gone come back

Came in the other day and really enjoyed my meal, atmosphere was great and the service from Kiera was really great and welcoming! Will come back very sure!

Very nice food and the staff were great with children. Great experience.

Went in for dessert & a cocktail and was not disappointed. Was served by a lovely waitress called Charlee. Loved her. What an icon. Cocktails 10/10 Dessert 10/10. Would come again & would recommend. #slay

All good 😊 I would strongly recommend the place 🙂

Ate here a few weeks ago, the food was delicious & the service was great. Evelina served us & she was so cheery & happy. It was a real delight to be served by someone who appears to love her job

Great food, lovely service by Kiera, would recommend

great service from angie she was friendly and smiley food came out quick was hot and fresh and tasted very nice

Polite and attentive service, food arrived very quickly and was tasty all round. Nice ambience. With the Tastecard (2 for 1 offer), the pricing works out very effectively. Positive experience!

Excellent meal and service - Davina

I enjoyed my service from Angie had a very good time, lovely conversation, happy face, big smile, quick delicious food wil definitely come again.

Such a lovely experience, Angie was our waitress and she was incredible, very helpful and always checking everything was okay with our meals. Will definitely be coming back soon. Thank you

Lovely waitress Angie, Had an amazing time fast food delivery recommended a starter dish and will be getting every-time now. The drinks were also amazing overall had a good night thank you.

One of the worst chicken salads ever - over ripe toms under ripe avocado brown lettuce - disgusting old Parmesan & the prosciutto was dry rubbery & tasted disgusting- I sent it back when I dared to taste the hardly recognisable Parmesan & it came back with mostly brown lettuce !!! It’s on the serviette in the photo I had to fish out anything edible - the chicken was oddly cold & wet - yuk Whatever you out do don’t have the tiramisu no amount of gold sparkle could improve this weird version of a classic pudding - just awful And they had run out of milk !!

Karolina and the team were absolutely incredible with the kids and made our special daddy kids date night extra special. Thankyou so much and see you all again.

Great food and service. Especially from our lovely waitress eda she looked after us well.

Eda, Angela and Charlotte were all super lovely and very attentive! Would recommend

I had a really great night with excellent service from all the team, especially Karolina. She was the best!

great food, lovely staff - special shoutout to charlee and kiera for amazing service!

The most amazing & friendly staff is what made my dining at Zizzi so wonderful. The food was also very good. (I had the king prawn linguine) Will be coming again without any hesitation!

Bartek Ernest was absolutely amazing; he really brightened my mood when he sang us a song. He insisted that he came in the toilet cubicle with me as I went to the toilet but overall, 10/10 service.

A wonderful place. Great service and delicious food👌

Our server Bartek was very professional and polite. The food was really nice and the layout of the restaurant itself was good.

Amazing experience, food was great and staff was very nice

Great meal as usual. All the servers are friendly and efficient. Thank you

The staff is very friendly and kind. The service was quick and the food was amazing. It was an amazing night as the atmosphere of the restaurant was very calming and warm.

Angie was a great waitress, plus the food and drinks hit the spot.

Such a wonderful place. Service on point and a food delicioso 🤌🤌

Very pleasant lunch served by friendly waitress Evelina

Went to Zizzi's with friends for my birthday meal and service was very slow. We weren't told on arrival there would be a long wait for mains. A waitress asked us if we'd ordered desserts when we had knives and forks on the table awaiting our mains. I went up to the bar area to find out where our drinks were. When I got back to our table the food had just turned up without an apology for the delay even though they knew we'd chased our meals up. Food was nice but it got so late that people didn't want dessert apart from me and I wasn't going to eat one on my own. There was also an over charge on the bill which was corrected.

We chose Zizzi specifically as two of our party had a tastecard, and we were looking forward to using them to cut the bill down. We had checked the small print and booked on a Thursday night rather than our preferred Friday so that we would benefit from the discount. So it was something of a disappointment that when it came to paying, our cards were declined because 3 of our party had ordered from the set menu. Yes, this is also stated on the tastecard details, but it would have helped us if the serving staff had mentioned exclusions to discount codes/cards at the point of ordering. This must happen all the time, so tedious as it might be for them, staff would avoid disappointing customers if they could make this kind of info a part of their spiel when taking orders. Our server was efficient and friendly, and the food was great, it's just we came away somewhat deflated and out of pocket.

Oh my god. What an amazing place. I was served by the LEGEND that isFinlay Manning. His service was beyond good, and his Italian was perfecto! I was insanely impressed and will certainly be coming back. Wow, 10/10 would recommend.

It's a great place to take the kids, i love the kids menu. The people who work there are lovely and really make it. Food is nice, had some lovely pizzas and some just ok ones.

Great service , great food. Much appreciated. Bear

The two waitresses were amazing and friendly and the food as always was delish.

Lovely food and great service. Really enjoyed lunch!

Lovely meal and excellent service from Ed :)

Ed was super lovely, very attentive, and food was tasty

Great food and very good service 👌

Food was ok but let down by poor service. Forgot our starter. Main meals arrived separately. Waiters and waitresses avoid eye contact.

Came here on Tuesday (20th Aug) for my Grandads birthday. It was extremely business for a Tuesday! The staff dealt with the busy rush with such grace and with amazing service. The staff were so lovely and the food was amazing I genuinely couldn’t fault it.

We go to Zizzi's restaurant in Hitchin, once a month, as a family treat! Our favourite restaurant! The food is delicious, the staff serving us are all amazing and the atmosphere is great too! Our two boys love this restaurant, their favourite is pasta crispy's! See you soon again 💞

Our waitress Bella provided excellent service and was a very good host

Bella gave us a wonderful service and the food was great especially the cheese and chili garlic bread

Glad we decided to eat here on Saturday lunchtime. It was quiet when we arrived the food but especially the service was exceptional. Ed was the best waitress I’ve ever encountered. Smiley pleasant with just the right amount of care without being too much.

Really friendly atmosphere. Everyone was so lovely and attentive! We had Ed who was just a gem!

Second time in Zizzi's. Great service, prompt and piping hot.

The meals are so, so small here and definitely not worth the price at all! They are not generous with pizza toppings and some of the pasta dishes come in such a shallow bowl that it's more of a snack than a meal. Utterly disappointing.

This meal was for our 15th anniversary, the staff were very polite and really good customer service 5stars. Ruby and Ed were the waitresses and were great

Food was great and Ed, our server, was really attentive. Thanks

Thank you to Bella and Ed Lovely evening nothing too much trouble great service and lovely food

We had a lovely meal and very well looked after by Belle and Ed. We needed to check lots of allergens but nothing was too much trouble. Can't wait to go back x

Our waitress was called Ed from the Hitchin Zizzi. She was super friendly, attentive and patient. Thankyou for the great service

Had a wonderful family meal here recently. A lovely atmosphere and food was delicious. Service was excellent with all staff contributing to all aspects of service. Can’t wait to visit again!

Had to message customer service to get it delivered.

Great food lovely atmosphere and nice staff especially Zara

Brilliant service by Ed. Super friendly and efficient. Thanks so much

This is our go to place on a Sunday good food excellent service and lovely food!!

Lovely food, lovely service, very quick and attentive. Nadine was brilliant.

Being coming here for 7 years and today was disappointing! The service was slow taking over 3 hours to have 3 courses (6 people). They put our order in wrong doubling our drinks. The food was also not as good as it has been although still good. When we informed the staff of the drinks being wrong they did completely remove them as compensation for the poor service. The managers here also don't stay working here for long. With one leaving to work as Morrisons (stacking shelves (family friend)) which tells you how Zizzi is run. Don't think we'll be coming here again unless things massively change.

Excellent service, thanks Nadine

Had a lovely evening, a big thank you to Nadine, as she ensured everything ran smoothly and overall made my experience very enjoyable. Will definitely be returning!

Fantastic night as part of a large group booking. Staff extremely attentive and looked after us very well. Special thanks to the amazing Ruby!

Travelling to hitchin. One to my go to places. Very fair priced amd good quality food Wine is very reasonable and good selection by the glass. Laurence was very attentive and helpful

Laurence was absolutely amazing (all of the staff were honestly) and the food was incredible!!

We came in on a Tuesday afternoon, Laurence was lovely and made sure we had everything we needed. It was really quiet but we still felt really welcome :)

Lawrence was amazing, really enthusiastic. He really brightened up our Tuesday ⭐️ (food was yum too!)

The service and food was top tier I would definitely come again thanks Bartek for hosting. Very polite young man