Zizzi - Hitchin in North Hertfordshire

We waited 25 minutes after sitting down to be asked for a drink, I don’t know how long we would’ve been waiting had we not of walked out before! Terrible service

Sorry to say the food was below average , they compensated in various ways , personally I have never had a carbanara which the whole dish could stick to a folk in one piece . terrible

Eda our server was really attentive. A great experience

The most enjoyable meal out I have had in a long time. Service was amazing, all staff were both funny and quirky, I thoroughly enjoyed my time here, I highly recommend it, amazing food, very reasonably priced, I can't complement this place enough.

Very good food and service by Tyreese at Zizzi Hitchin

Lovely visit to Zizzi in Hitchin today. Our server Eda was brilliant.

good food but it took nearly an hour longer than the initial delivery time.

Had the best meal in a long while especially the brownie sundae

Excellent service and great food as always. We had an enjoyable evening

We were in a mood for a pizza and Zizzi didn't let us down. It was really good (thin dough, good cheese, crunchy edges). I was pleasantly surprised by both vegetarian and vegan options. The staff was funny and kind. The prices were appropriate to the location around 25-30£. I gave only 4 stars, because of the toilets. They were dark and not very clean.

Food is always amazing here. servers are all so lovely

Great choice of food with attentive staff. Great place!

Great meal. Service was good. Nothing overcooked.

amazing service fabulous food me and 16 of my friends went there tonight for 1 of my best friends birthday meal staff were extremely helpful

Lovely food, great service. Eda was very friendly and efficient

We went here to celebrate a family birthday, we were very disappointed by the level of noise within the restaurant you couldn't hear what the folk in your party was saying. Also we asked for someone to bring our bill 3 times before it appeared. I would not recommend this to family & friends.

Good food, friendly service and a great atmosphere keep me coming back for more.

Food was great and the waiter was lovely

food was lovely, atmosphere was buzzing, waiter tyreese was the best, he was the perfect amount of chatty and super helpful and we bought the cheesecake of him!><

Food was delicious! Quick service and very attentive by Tyreese our waiter, who was a star, super friendly and very helpful. Will be coming again soon thank you!!

Tyrese was amazing!!!! The absolute best, got us to buy cheesecake!… didn’t disappoint! Will be back.

Great food was excellent size portions,piping hot and lovely presentation. Service was great especially from the two managers shout out to Angela who made it a special birthday meal.

Great customer service from the young lady ed lovely food thank you for having us

Very good all round. Staff lively, positive and cheerful.Exemplary service. Well managed and well organised. Absolute pleasure .

Good food. Great service from Leyla. We will definitely be coming back.

Super friendly service from Karolina and Angela, such yummy food and lovely environment. Had the best lunch, thank you!

Nice restaurant. Excellent food. Nadine is a great host.

I’ve been to a number of Zizzi restaurants and never disappointed. Nice friendly staff and always great food.

Served by Leyla, very quick service and very polite

We had a bit of a wait for our booked table and it was a little bit cramped but Stelica and his team went very far out of their way to make sure we were looked after. Once we were seated the service was great and the food was lovely even though they were so busy - we had a very nice evening. Thank you Stelica, Charlotte, bartek, Leyla and angela 🙂

Had a table booked sent away to come back later which we done as they were busy and still never got in waited one hour so went elsewhere disgusting service after booking

Very friendly team, good service… fantastic delicious food.

Great service, very efficient! Food great and hot! overall great!!

Tyreese was an amazing server. He got us everything we needed and was so attentive to us. Very friendly and helpful.

The waiter who served us (Tyreese) was very professional and polite.

Leyla and Eda brilliant service 🙂

Visited Zizzi Hitchin, was a lovely experience. Food and drinks came quickly. Was served by Charlee who was really friendly.

Wonderful food and service ❤️ Bartek and Adam were exceptionally friendly and attentive.

Really good Christmas menu. Lovely staff. Thank you!

Visited some time ago but forgot to leave the review. The food was really good but the service we received from Angela was outstanding! Thank you for making our visit special, definitely coming back!

Was served charlotte service was amazing nice friendly staff and food was good

I have had the special carbonara like 50 times, I absolutely love it! The pizzas are also amazing. My daughter had the calamari and said it was the best ones she ever had and if she would rate them they would get 1000 stars. Very friendly staff as well.

We visited Zizi on Thurs, 21st Nov. Leyea served us and she was smiling, friendly, polite, and professional throughout the visit.. An affable and pleasant young woman. Stelica, a manager we believe, who we've seen and spoken to on this and previous visits, was as welcoming as ever and took the time to speak to us a couple of times during our visit. Stelica treats us as if we are truly valued customers each time we go there. He ensures we are comfortable and have everything we need, whilst checking that our food and drinks are excellent as well. His attention to customers and their satisfaction with service, food, etc., is noticeable, as he takes the time to speak briefly to, and share a smile with, various customers throughout the evening. We always enjoy our visits to Ziizi and will return regularly as long as the staff remain as welcoming l, efficien and lovely as they have been on all of our visits to date. Thank you Stelica, Leyea and other staff for making our visits so memorable. [Unfortunately, the dishes we love and had on 21st are not available to choose in the tick-boxes below. However, our meals, including the gorgeous chocolate melt we had for dessert, were delicious]

Lovely Saturday evening dinner to celebrate a birthday. Great value food and staff were excellent. Christmas menu well worth a try!

Tyreese was amazing and so polite and good at serving, will definitely be coming back!

Just finished a lovely meal at Zizzi’s this evening. Served by Charlotte, she made sure we had everything we need and was extra conscious of my peanut allergy!

I came in for dinner this evening, and was served by lovely Charlotte. She was attentive, friendly, and you could tell very respected by her coworkers. Food was also phenomenal, I will definitely be coming back.

Went last week and food was great. Exceptional service from Romano in particular he was brilliant if you like Italian food 100% recommend.

Me and my mum enjoyed a lovely meal served by charlotte. The service was really fast and she was lovely! Thoroughly enjoyed :)

Fantastic service and lovely food. Stalca was very attentive.

Fabulous service by Tyreese and Ed, who clearly have a passion for their work! They were very friendly & looked after us well! Lovely food & great atmosphere too. Will definitely be back :)

Food pretty bland, wouldn’t recommend the place, not been for a while, will most certainly be another while if at all

The best zizzi ever! Had an amazing night👍🏼

I appreciate that Zizzi is nothing but a chain restaurant, but you do expect basic levels of service to be at least covered. A party of 7, of which two ordered a rustica pizza - marketed as larger than normal. One of them was as advertised, but the other was nothing but a normal-size pizza stretched to cover the wooden slate. It was clearly only about 2/3 the size of the other rustica on the table. When we challenged the waitress, she just laughed and said "are you joking". No, we were not joking. There were two pizzas on the table that were supposed to be the same size. And they were clearly completely different. We also ordered three portions of olives to start with, which never arrived. Then had to wait for ages for anyone to clear the table and to ask whether we wanted a dessert, so we decided against it – losing the restaurant some more money. Also had to wait a long time for anyone to come and collect payment after the bill was delivered. Poor, poor service. Again - you'd think that, at a chain, the minimum standards would be ok. Clearly not.

We had a table of 9 for my Dad's birthday. The food was delicious, staff were lovely and the restaurant was great.

Great food and staff were lovely, welcoming and friendly. Fast food.

Great food and servers were so kind and welcoming

Really great food, Angela provided amazing service. All in all enjoy my visit.

Had a lovely evening, a big thank you to Nadine, as she ensured everything ran smoothly and overall made my experience very enjoyable. Food was amazing and Nadine's service was very good.

Nadine was absolutely lovely , she served us really well with her lovely smile and made sure we had a good time at Zizzi’s. The food was delicious had a beautiful experience overall. Highly recommended🥰

We had Nadine who served us, she was very attentive to our needs that evening. Our food was delicious the kids loved their pizzas...we will be back!

Great service. Food and atmosphere as expected. A lovely Saturday lunch with the family.

pizza quality was spot on but if I wanted a cold pizza I would have gone to Iceland..without my mum.

Great service very friendly staff, our waiter Stelica was very helpful and attentive. We definitely gone come back

Stelică was really helpful and made us feel very welcome! The food was delicious and the atmosphere too.

Came in the other day and really enjoyed my meal, atmosphere was great and the service from Kiera was really great and welcoming! Will come back very sure!

Very nice food and the staff were great with children. Great experience.

Very slow service. Starters - calamari looked like it had been cooked for about 30 seconds, could still smell the flour on the food. Mains - waited an hour for mains, when they did arrive order was wrong. Pasta dish for £18 was not worth the price, tasted like a microwave meal and considering how hot the dinner was I think it was. Pasta was all mismatched like it had been thrown together. Manager was very apologetic though so can’t fault how he managed it but won’t be returning

We had a lovely meal and the service was excellent, Stelice looked after us and made the experience even more enjoyable. Couldn’t fault it 10/10 for food, service and atmosphere. Will definitely be visiting again very soon

Went in for dessert & a cocktail and was not disappointed. Was served by a lovely waitress called Charlee. Loved her. What an icon. Cocktails 10/10 Dessert 10/10. Would come again & would recommend. #slay

All good 😊 I would strongly recommend the place 🙂

Ate here a few weeks ago, the food was delicious & the service was great. Evelina served us & she was so cheery & happy. It was a real delight to be served by someone who appears to love her job

Great food, lovely service by Kiera, would recommend

great service from angie she was friendly and smiley food came out quick was hot and fresh and tasted very nice

Polite and attentive service, food arrived very quickly and was tasty all round. Nice ambience. With the Tastecard (2 for 1 offer), the pricing works out very effectively. Positive experience!

Excellent meal and service - Davina

I enjoyed my service from Angie had a very good time, lovely conversation, happy face, big smile, quick delicious food wil definitely come again.

Lovely waitress Angie, Had an amazing time fast food delivery recommended a starter dish and will be getting every-time now. The drinks were also amazing overall had a good night thank you.

Such a lovely experience, Angie was our waitress and she was incredible, very helpful and always checking everything was okay with our meals. Will definitely be coming back soon. Thank you

Karolina and the team were absolutely incredible with the kids and made our special daddy kids date night extra special. Thankyou so much and see you all again.

Food was a little on the cool side when it arrived. Delivery driver did not appear to have any bag to have kept the food warm in as he handed me just the restaurant bag with it in. Shame as this made the food less enjoyable and the overall experience less satisfactory.

One of the worst chicken salads ever - over ripe toms under ripe avocado brown lettuce - disgusting old Parmesan & the prosciutto was dry rubbery & tasted disgusting- I sent it back when I dared to taste the hardly recognisable Parmesan & it came back with mostly brown lettuce !!! It’s on the serviette in the photo I had to fish out anything edible - the chicken was oddly cold & wet - yuk Whatever you out do don’t have the tiramisu no amount of gold sparkle could improve this weird version of a classic pudding - just awful And they had run out of milk !!

The pizza ordered was great. stay away from the salads, you basically pay for an expensive bowl of lettuce

Great food and service. Especially from our lovely waitress eda she looked after us well.

Eda, Angela and Charlotte were all super lovely and very attentive! Would recommend

I had a really great night with excellent service from all the team, especially Karolina. She was the best!

great food, lovely staff - special shoutout to charlee and kiera for amazing service!

The most amazing & friendly staff is what made my dining at Zizzi so wonderful. The food was also very good. (I had the king prawn linguine) Will be coming again without any hesitation!

Bartek Ernest was absolutely amazing; he really brightened my mood when he sang us a song. He insisted that he came in the toilet cubicle with me as I went to the toilet but overall, 10/10 service.

A wonderful place. Great service and delicious food👌

Our server Bartek was very professional and polite. The food was really nice and the layout of the restaurant itself was good.

Great meal as usual. All the servers are friendly and efficient. Thank you

The staff is very friendly and kind. The service was quick and the food was amazing. It was an amazing night as the atmosphere of the restaurant was very calming and warm.

Amazing experience, food was great and staff was very nice

Angie was a great waitress, plus the food and drinks hit the spot.

Such a wonderful place. Service on point and a food delicioso 🤌🤌

Very pleasant lunch served by friendly waitress Evelina

Went to Zizzi's with friends for my birthday meal and service was very slow. We weren't told on arrival there would be a long wait for mains. A waitress asked us if we'd ordered desserts when we had knives and forks on the table awaiting our mains. I went up to the bar area to find out where our drinks were. When I got back to our table the food had just turned up without an apology for the delay even though they knew we'd chased our meals up. Food was nice but it got so late that people didn't want dessert apart from me and I wasn't going to eat one on my own. There was also an over charge on the bill which was corrected.

We chose Zizzi specifically as two of our party had a tastecard, and we were looking forward to using them to cut the bill down. We had checked the small print and booked on a Thursday night rather than our preferred Friday so that we would benefit from the discount. So it was something of a disappointment that when it came to paying, our cards were declined because 3 of our party had ordered from the set menu. Yes, this is also stated on the tastecard details, but it would have helped us if the serving staff had mentioned exclusions to discount codes/cards at the point of ordering. This must happen all the time, so tedious as it might be for them, staff would avoid disappointing customers if they could make this kind of info a part of their spiel when taking orders. Our server was efficient and friendly, and the food was great, it's just we came away somewhat deflated and out of pocket.

Oh my god. What an amazing place. I was served by the LEGEND that isFinlay Manning. His service was beyond good, and his Italian was perfecto! I was insanely impressed and will certainly be coming back. Wow, 10/10 would recommend.