Hitchin Coffee Lab in North Hertfordshire

Nice place with lovely food and dog friendly.

Lovely manager, very accommodating Enjoyed my croissant and hot chocolate Refreshing Struggled to get phone service but that seemed to be Hotchin in genral

Really good Coffee with tasty self indulgent treats.

Amazing, very cosy little coffee shop, nice decor and atmosphere, the staff are all wonderful and friendly. As well as delicious fresh snacks, their coffee is really good!

We have been to most of the coffee shops in Hitchin and this is one of the best. We now come here regularly, for the good coffee, yummy treats, atmosphere and friendly staff. Dog friendly and baby changing facilities is a plus. I can highly the jalapeño cornbread muffin!

Used to come here all the time and had a wonderful experience with the staff there, however came again today and was met with the rudest frizzy blonde haired girl with no sense of customer service at all. I ordered an iced oat chai latte and a few other things and was given a hot chai latte, I politely told her I ordered it iced and asked if I could get it put in a cup with ice, she then rudely replies “girl that’s going to cost more, you never asked for iced otherwise i would have made it iced” and goes on to shut down, dismiss and interrupt anything I said. As someone who works in hospitality I would never even imagine talking to a customer in this way and was shocked being treated like that. This makes me never want to come back to my favourite coffee shop in hitchin. I try to support small businesses as much as I can but this was absolutely disgraceful.

Great place and a lovely welcoming,

Cracking coffee shop. Dont know if its the same as the Welwyn coffee lab but the coffee is the same high standard. Would love one of these Codicote way. Crying out for a good coffee shop in that area!

Lovely coffee shop with great food

Love this place. Small and discrete, beautiful coffee, relaxed atmosphere. Perfect

Refreshingly rustic with a good selection of snacks to accompany your coffee

NICE,,hipster heaven,,if your a hipster,,dogs allowed thats always a plus. nice staff.

Americano was decent but a shame they don’t do any filter coffee. Also don’t accept cash which is a shame :(

Some great coffee! They make a fantastic oat flat white

Great coffee, friendly service. Lovely, pastel de nata

Nice vibe. Good coffee and a very tasty sausage, bacon and egg in a brioche bun!

What a lovely place! Great coffee and great service

Rude lady served us when I went in July, talking down tone. Coffee was less than average. Won't be returning.

Top notch coffee. Self confessed coffee snob.

As well as serving some of the best coffee in Hitchin, there is also a welcoming atmosphere that greets you. The tasty treats are mouth watering, while the recent decor changes have brightened the interior. Like some of the reviewers, I too have to question some entitled laptop users who give rise to critics venom as they dominate much needed space for long periods of time. It’s tempting to suggest that they ‘get an office’, but as clients too you can hope that perhaps they will see a way to be less selfish?

Coffee and cake is good but as it’s so often completely full with people using laptops, you can rarely get a table. I try my hardest to support local businesses but as there is no restriction on the number of tables that can be used to work, it’s hard to support this establishment any more. I understand that people want to work in coffee shops but I also think that there should be a limited number of tables that can be used in this way or they should have to share so that those that want to go in and spend money, can do so. I realise that it’s a ‘laptop free zone’ at the weekend but that doesn’t solve the problem during the week.

Absolutely horrible experience here. My friend and I wanted a nice coffee and cake to have whilst we planned our summer holiday trip on our laptops. Then one lady who worked there came over and rudely told us there was a sign that said no laptops. We laughed thinking it was a joke but she continued to rudely tell us to pack up our laptops. We continued to think this was a joke and went up to ask if she was being serious and she told us yes we weren’t allowed to use them. Even other customers came up to us and apologised for the way she had spoken to us. We packed up and left absolutely awful customer experience. Boycott at all costs.

Called into this cafe during a tour around the centre of Hitchin. It served typical independent small cafe products, cakes etc. It may have had a more extensive menu but we only called in for a late morning coffee. It has a rustic decor and has local art on the walls. The coffee was good and so was the service. It is also dog friendly. Would happily return sometime in the future.

Oat milk latte was easily the best latte I’ve ever had in over 30 years of coffee drinking. So I had another (just to check) and that was awesome too. Great work HCL 👍🏻

Nice little coffee house with good coffee and pastries. It is also Air conditioned so good in the heatwave. Chocolate cannoli are lovely

This was my favourite morning hang out on sunny Sun Street, with delicious coffee, fantastic staff and scrumptious treats. The cute chalkboard sign outside with witty coffee puns made me smile.

Some friends took us here and we can see why this is a favourite. The flat white was delicious, as were the pain au chocolat and cinnamon rolls.

The staff were really friendly and helpful. Coffee and white chocolate doughnuts were really good. Only reason I have not given 5 stars is that I don't think the cinnamon buns were very nice whereas the Hertford Coffee Lab cinnamon buns are amazing.

Terrible service, terrible staff, terrible coffee.

Very good coffee and cake. Friendly staff.

Great coffee, delicious snacks, good service

Nice coffee as always, and good cake too, but disappointed to find they're still serving coffee in paper cups even when you're sitting in. Why?

Really excellent coffee, certainly the best in Hitchin hands down. There's a great selection of baked goods and a really nice ambiance. Perfect for a solo trip or coffee date with a friend.

Very cosy, great for small families as usually there's somewhere to sit, tasty pastry snacks and great coffee.

Staff not very friendly and the coffee wasn't much better either so will be looking to go elsewhere next time!

Great coffee, shame barista has such an attitude problem 😑. At least the only thing bitter in that place was him.

I was travelling with mum and we had such a bad experience checking into the Bella Vista hotel in Sun Street that we had to cancel our booking and leave. We were stranded in the street with no idea where to go so we walked into the coffee lab opposite. The staff were super friendly, very empathetic, and offered to store our suitcases for us whilst we found another hotel in the area. They directed us to Hitchin Priory which was amazing and where we eventually spent the week. We returned several times to the Coffee Lab during our week in Hitchin and the coffee and pastries were just as lovely as the people who work there. I can highly recommend!

Nice coffee. Excellent flapjack. Not too sweet. Good ambience. Good Wi fi. Intimate atmosphere.

If you are looking for a place that serves great coffee and cake then this is the place to go in Hitchen. The staff also have great banter and it's a super chilled atmosphere.

The best baristas/coffee angels in town. Simply the best! I've only had ever one bad coffee here when a barista (not a coffee angel) called Seb made it but that was a one off!

I love this coffee shop! best coffee in Hitchen and service is always great!

Great coffee. I had an oat latte and some banana bread all tasted great and disappeared before I remember to take photos of them.

Great coffee and cakes will definitely go back .

Great coffee bar serving their own delicious roast coffee!

Fantastic Coffee, possibly the best in Hitchin.

Love it. Great Coffee. Great chats. Great music. Great buns. Great staff. Great plants. Great seats outside. Nice vibes.

Nice little coffee shop with indoor and a few outdoor seats too. They also serve a selection of pastries and cookies

Serves exceptionally well made coffee

Best coffee in town, great selection of cakes and friendly staff

I love this place and have enjoyed hanging out here since my retirement a few years ago. The staff are great and remember what type of coffee you have. Highly recommended.

Friendly service and delicious coffee

Top people and the best coffee in Hitchin (actually)

Brilliant coffee and great service.

Brilliant little coffee shop with delicious coffee and cakes, including a great variety of amazing vegan cake slices. Wonderful service too. Recommend a visit!

Great coffee and snacks. Well worth a walk into town.

Great coffee. Well served. Perfect options

Always amazing coffee and superb service :)

Fantastic service, great tasting coffee, and locally roasted beans. What more could you ask for?

One of the best coffees in town, lovely atmosphere, plenty of sockets if you are working. Definitely recommended!

Friendly staff great coffee and amazing cakes big slices

The latest blend is absolutely delicious, but this fact is only true when a master barista like Felipe is on the case, his skills know no bounds, he brightens the room with his smile and he brighten my life with his world class skills. Felipe makes Hitchin coffee lab for me. If he's not in I'm not drinking. Without him Hitchin wouldn't be Hitchin and the Hitchin coffee scene wouldn't be the same.

Delicious coffee and snacks. Far better than the chains nearby

Friendly service amazing coffee, must have when I am in Hitchin....thank you

Everything was great and was surprised that plant milk was free. Pastries were also fresh and tasty.

Lovely coffee. Cinnamon rolls were lovely. Will go again if I cycle to Hitchin.

We visited this coffee shop as they roast their own beans and will grind them for you to take home. Such lovely customer service very attentive. It was our the first time in town for our puppy and she was welcomed and loved greeting everyone in line.

Coffee has totally changed... We ordered flat white and a latte... There was no difference... The beans have 100% changed... Its not what it use to be... Very disappointed 😔

Brilliant advice. Fantastic experience and coffee. Highly recommended.

Lovely coffee and Millie and Merrin are superstars.

Very good coffee and snacks. Particularly like their coffee beans for homebrews.

£2.60 for a truly nasty decaff Americano! Tasted of nothing which is notable as Coffee Lab purports to take pride in its decaff. Watery, milky and I simply couldn't drink it. Too late to take it back as we'd left Hitchin before I started to drink it.

Great little coffee shop - always do a good coffee, never disappointed. I drink soy and my partner drinks cow milk. Both great.

Visited during lockdown lovely service, coffee and cake on a Sunday - anti bac near the entrance . Would visit again hopefully when things get back to normal and we can sit inside

Great tasting coffee and good selection of cakes. Well worth a visit after a shopping trip in town

Visited for a drink both of us had black coffee which were excellent came to table after just a couple of minutes,very hot and tasty. Very busy when we visited at 10 o clock.

We loved the coffee, defenetly coming back.

My first visit. Great coffee, friendly staff and a good place to meet up. I will definitely make another visit when I'm in Hitchin 😎🤘

Friendly staff member chatted about our reason for being in the town for the first time. Age gap would be about 35 years! Good variety of cakes, and good coffee.

3 times they have forgotten my coffee with no apology

I love this place and often pay a visit when in town...great coffee and delicious cake but on a recent visit there were different staff who had closed the shop to take a coffee break themselves! They asked us to come back in 15 minutes which we did and they turned us away again then served someone else in front of us. We went to Fussey & Baer down the road and had great cake there instead. Come on Hitchin Coffee Lab, if you don’t look after your customers they have plenty of other choices locally.

Thank you so much to your friendly accommodating staff who made me feel very welcome when I was working there today. Amazing service and a lovely atmosphere!

Really friendly café with delicious coffee and amazing cinnamon buns. Dog friendly too with lovely staff

Good coffee and selection of light bites

Lovely little coffee shop with lovely coffee.

Excellent coffee, chilled atmosphere, polite and efficient staff. Scrummy selection of buns, cakes and savoury snacks.

Best coffee and staff in Hitchin.

Lovely decor good helpful staff

Nice friendly service, lovely food

Exceptional coffee, cool little place, comfortable seating and interesting art - and the pastries were very nice too!

Lovely staff and great coffee. Really liked the atmosphere in this funky place with lovely selection of French nibbles.

I've been a regular at this wonderful coffee shop since it opened, however it has gone down a bit ever since, who I believe was the owner, moved on to their new place in Hertford? I'm not sure but I think this maybe the reason.The coffee is still very good, staff pleasant but not as professional and there's not the selection of food ( which needs to be covered )I'll keep going as the coffee is great, and I believe in supporting the independents in Hitchin however, someone has taken their eye off the ball they need to pull it back up to what it used to be = One of the very best coffee places in Hitchin.

Relaxed atmosphere and really trendy with the bonus of awesome fresh roasted coffee

Wow. I never knew this place was even here. We went in and were welcomed almost immediately. They have a huge selection of amazing cakes. A bit pricey almost £9 for 2 drinks and a muffin. It was worth it because think it was the BEST HOT CHOCOLATE I'VE EVER HAD!!!It has a very rustic feeling to it. A few pot holes in the floor and a few very steep steps. But that doesn't really bother me.The artwork around the place is fantastic and very captivating.I'll definitely come here more often rather going to Starbucks round the corner.

This is the place to go if you want a quality coffee. Best in Hitchin!

No response from reception to solve any of your problems. And there are a lot of problems. Have now called them 7 times and no response even on the emergency line :(( Shocking service and shocking facilities.

Found this coffee shop randomly walking around hitchin.We waited about 5 mins before being acknowledged. Very poor and slow service. Espresso was poor. They have cannoli's by the till that are left open for customers to breath over. Flies hovering around the food. Will not be returning. Starbucks is only around the corner.

Excellent coffee, always friendly and welcoming.

En medio al pueblo de Hitchin, si puede apreciar un buen ambiente y un café fabuloso. El pueblo de donde han rodado la serie Dr. FOSTER tiene su encanto y aquí lo demonstran. Os recomiendo a todos que vaya a Londres. Pasar por Hitchin y comprobaste por si mismos.

I always liked going to the Hitchin Coffee Lab, but recently something has changed. A few weeks ago, on a Saturday, service was chaos, we got the wrong coffees, took 10+ minutes to make a flat white, but put that down to being a busy Saturday.Went again today, the place was fairly empty, but still a long wait for coffee. Don't see why it takes so long to make a couple of coffees when we are the only customers waiting.Also there was no loo paper in the ladies, which was the same as the last time we went.Its quite sad that a good business is let to slide like this, someone must have invested in it, so if thats you, please get a grip before its too late.

I like nothing more than supporting local independents but it is places like this that put me off and send me back to Caffe Nero. Our flat whites were nothing like flat whites, they were coffee with milk but the biggest issue was that the coffee wasn’t pleasant and it was only luke warm.There was an odd taste to the coffee, I drink coffee every day of my life and that was like nothing I’ve tasted before. I would normally have mentioned it but we were in a hurry so couldn’t on this occasion unfortunately.