Based on 443 opinions finded in 1 websites
Based on 443 opinions finded in 1 websites
Nº 235 in 421 in North Hertfordshire
Nº 4 of 5 Thai in North Hertfordshire
Opinions
take out was excellent place was busy inside and thats a good sign food was really nice will go there a sit down I'm a veggie and there was loads to choose from, every dish was ace, sticky rice was really good and the tofu was nice and crispy and the heat level was spot on.
Fearless45961109809 . 2024-10-19
MORE AT TripAdvisor
Delicious really pleasant staff and good location of Hitchin, Exciting menu and look forward to returning very soon. 👍🏽
MC K . 2024-07-21
MORE AT TripAdvisor
Avarage food. Staff rude. They pressured us to order and as we didn't order much they give us a very rude look and said : 'and?' 'ahh!' then as I didnt leave any tips when I say bye, they look at my table to see if they were any tips and they didn't reply back. I won't come back.
Beatrice G . 2024-05-30
MORE AT TripAdvisor
Wonderful Malaysian/Thai restaurant. Contemporary look about it with plenty of seating. Great menu also lunchtime menu. Good value and a fair amount of it. Great tastes and flavours. Well worth a visit, excellent friendly service.
valtojos . 2024-05-15
MORE AT TripAdvisor
Fantastic food and service. The staff are so good, professional, polite and friendly. I enjoyed dinner here whilst staying at a nearly hotel. It was so good and seriously enjoyable food. Thank you!
JD . 2024-04-02
MORE AT TripAdvisor
Super impressed with the food here ... great quality, fresh and tasty! The service wad fantastic too, really relaxed environment so could enjoy lunch and a catch up with friends. Will be back!
Rebecca D . 2024-03-13
MORE AT TripAdvisor
Not been here for awhile but retried it. Superb food, just the best Thai in the area with great service.
Lee S . 2023-10-09
MORE AT TripAdvisor
Lovely food as always full of flavour freshly cooked and always busy so best to book but if you don't they are very kind and honest to tell you when a table is free. Fantastic staff
262fayeb . 2023-09-02
MORE AT TripAdvisor
Great delicious food. Good service. Friendly staff. Went to celebrate my partner’s birthday. Been a fan since then. Highly recommended.
lj1182 . 2023-08-22
MORE AT TripAdvisor
Really lovely lunch with super friendly service. As vegetarians they were really accommodating and their tofu is that lovely puffed version! The iced tea was really nice too.
Sophie K . 2023-08-12
MORE AT TripAdvisor
Went with my husband, the food is lovely, love the rice (nasi goreng?). Absolutely loved it! We had four courses too (including the hand made desserts🍨). We had the best time. Service was lovely too, spoke to the manager, she told me the story of why she opened the restaurant! Keep it up!
ATJ1006 . 2023-07-29
MORE AT TripAdvisor
My friend and I fancied some Thai food for lunch so decided to go to Sukawatee. I am really glad we did! We arrived and the restaurant was not that busy but it soon filled up. They do a lunchtime deal where it is #10.50 for a main course which is really good value. We did not have to wait long for our food to arrive and it was really tasty. The ladies that served us were very friendly and welcoming. Very impressive and I will definitely return!
therichastill . 2023-07-18
MORE AT TripAdvisor
Lovely tasty food on a wintry day. My Japanese friend and I enjoyed the flavours of dumplings, rice, and sauces. Good friendly service.
kitkath69 . 2023-03-08
MORE AT TripAdvisor
Great food, great service BUT the condensation! It really needs a dehumidifier, as the air is full of condensation and has been the same for years, the windows are wet constantly with no ventilation... not good!
P3998GDsuzannew . 2023-03-05
MORE AT TripAdvisor
Excellent food and service no frills re tables no table cloths etc just great food Will be back It was for my son’s birthday and they got him a fancy ice cream dish
Christine T . 2023-01-29
MORE AT TripAdvisor
First time at Sukawatee Thai restaurant, what a nice experience, very friendly and attentive service, excellent food too
Freedom29012037610 . 2022-12-01
MORE AT TripAdvisor
I believe it’s rude to lick the plate. Always like to stop in to Sukawatee if in need of sustainance in Hitchin. A warm welcome and great value testy food.
James S . 2022-11-19
MORE AT TripAdvisor
We didn't book to go here, so were very lucky to get a table, as it's so busy. The ladies working here are amazing, literally do not stop! The service was brilliant, never waited more than a few minutes for anything. And the food was out of this world. So fresh, hot and super tasty. Can not rate this place highly enough.
hairialbear . 2022-11-05
MORE AT TripAdvisor
Stopped by for lunch. Both ordered a bento box. They were delicious - one veggie and one not. Restaurant wasn’t packed but staff were great:
Kelly8825 . 2022-10-01
MORE AT TripAdvisor
Really enjoyed a group dinner here. Food was great including starters and main. The staff were really helpful. The drinks selection is good too.
ConorFi . 2022-09-17
MORE AT TripAdvisor
Tried this restaurant as reviews were good. The food was okay but not as good as expected. However the wine list was extremely disappointing; very little choice and whilst I accept there is always a high percentage mark-up on price, all appear to be purchased very cheaply in a supermarket. Although the white wine was served in a cooler the bottle was warm. Had to ask for a glass of iced water to pour into the cooler. There are better alternatives in Hitchin
TEF . 2022-06-15
MORE AT TripAdvisor
A warm friendly welcome awaits, we had green curry, red curry & a nasi goreng, both curries were very authentic tasting and nice and spicy the nasi goreng was delicious too, will definitely be back probably the best Thai I’ve had in the 🇬🇧 Will...
LordDylington . 2021-11-21
MORE AT TripAdvisor
Family party of 3 arrived as walk-ins for Saturday lunchtime, seated immediately by a very friendly member of the team who was welcoming and warm. The menu arrived promptly along with some Thai/Prawn crackers. We placed our drinks order and were given sufficient time to...
PlutonP . 2021-10-09
MORE AT TripAdvisor
Went here on Tuesday for my husband's birthday. Staff very friendly and welcoming. Food was delicious and I particularly liked that they were happy to slightly tweak the menu to suit our needs. Had a really lovely evening thank you xx👏👏
290jennym . 2021-09-08
MORE AT TripAdvisor
Delicious Thai food with a wide menu choice. The service was efficient and friendly. The food was beautifully presented and there was more than enough with a starter, main and side dish. Great value with a lovely bottle of wine and cost us £30 a...
Cruiser23925184054 . 2021-08-25
MORE AT TripAdvisor
Having eaten at most Asian restaurants around Hertfordshire, I decided to give Sukawattee a try and order a takeaway whilst walking past . WHAT A MISTAKE !!! The selected meals were completely tasteless without any thought to presentation too. NEVER AGAIN ..... ONCE BITTEN TWICE...
888Foodie12 . 2021-08-04
MORE AT TripAdvisor
The food is always very tasty and great value for the price . The staff are really polite and hospitable and there is always quick and reliable service.
cojadat . 2021-07-21
MORE AT TripAdvisor
I dined the Phad Talay - stir-fried mixed seafood in a chili sauce. The prawn, squid, mussels and veg were cooked to perfection, and the chili sauce memorably delicious. I passed on my compliments to the chef. It is an interesting and rewarding meal.
NigelTheBicycle505 . 2021-06-27
MORE AT TripAdvisor
Called to order delivery at 6:30pm (to Letchworth), was told it would arrive at 8:45pm. It then arrived at 9:15pm (nearly 3 hours after I ordered it). The whole order was cold and the crispy beef was completely different to usual and half the portion...
N2219LIthomasw . 2021-03-06
MORE AT TripAdvisor
I pre ordered a take away for New Year’s Eve. The time slot was booked 2 days in advance and they had 24 hrs notice of our order. Our food arrived nearly 90 minutes late, when I called to chase they apologised and turned up...
Amanda W . 2021-01-16
MORE AT TripAdvisor
The most delicious Vegetarian food I have had in years and I have been vegetarian for over 20 years.Good friendly service too. Highly recommended.
flamineck . 2020-11-01
MORE AT TripAdvisor
We visited Sukawatee yesterday with friends and had a booking for 8pm. We waited outside in the rain for 25 minutes waiting to be seated. We eventually ordered and had a nice evening although it did feel quite rushed. Unfortunately my husband ordered the crispy...
hollyn956 . 2020-10-25
MORE AT TripAdvisor
Food was very lovely, but they got one of the dishes wrong for takeaway. Also it was really expensive (chef special for seabass was £20 for plain fish alone! No rice or anything included). We really enjoyed the meal but the price is a bit...
alexandracO8906ZD . 2020-10-12
MORE AT TripAdvisor
The food was really nice and the staff seemed friendly. The decor is somewhat lacking though, it could be more authentic!
hush-hushreviewer . 2020-10-11
MORE AT TripAdvisor
The meal we had in the restaurant was great but the takeaway we ordered a week later was certainly not up to standard - we had to bin the Jungle Curry. The delivery arrived after 2 hours & 15 minutes. Certainly room for improvement across...
Matt W . 2020-10-06
MORE AT TripAdvisor
Came across the gem of a resturant soon after the moved a few door down the road to bigger site. Awesome food surved in a reasonable time, presentation very good, portions larger than expected, really pleasant staff. Try and you will not be disapointed.
PhillipsGF . 2020-09-16
MORE AT TripAdvisor
I love the food in Sukawatee it's delicious. However I came for a meal with a friend recently and I felt uncomfortable. The restaurant was really smoky inside to the point it was hurting my eyes. It also was very bright and noisy inside more like a canteen than a relaxing place to enjoy a meal. It's a shame as it would have been a lovely evening if the restaurant was ventilated better and wasn't so bright inside. Unfortunately these factors made us want to leave as soon as we had eaten. Lovely for takeaway but hopefully the restaurant takes such comments on board and becomes more comfortable for dinner guests. I also left the restaurant smelling like mine and all the other guests dinners - ladies, don't bother washing your hair before you go.
Rosequartz93 . 2020-09-02
MORE AT TripAdvisor
We ordered from Google site not realising the prices had gone up around £2 per dish which was quite a surprise when the meal was £20 more than expected! Although the dishes are very tasty, I feel they are somewhat overpriced, particularly the 3 very tiny duck spring rolls which were £6.50!
Nat70D . 2020-09-01
MORE AT TripAdvisor
Beautiful people, nicely decorated awesome food! Tasty, finest quality, clean, authentic Thai food!The Thai curry Laksa! Amazing, pad Thai is stands out, beef salad is a must try!Service! X 100000000If you at Hitchin is a must try restaurant!Love it and My chefs hubby approves it!
joannew655 . 2020-08-31
MORE AT TripAdvisor
We were visiting Hitchin for the weekend and had a lovely takeaway from Sukawatee. Most restaurants were closed so we decided on a takeaway. The food was tasty, quick and reasonably priced.
Daniel T . 2020-07-30
MORE AT TripAdvisor
Sukawatee food tastes even better when delivered home. The work they do to provide NHS lunches is even better. A true local gem and good value!
340divyesht . 2020-06-20
MORE AT TripAdvisor
Best takeaway in Lockdown! Had a recommendation it was amazing and it really was. Can’t wait to go back when we can eat in. Food was hot, fresh and really tasty. Would definitely recommend it. We will definitely go back! Thank you
RobandDebsB . 2020-06-12
MORE AT TripAdvisor
Whether you opt for takeaway or for the restaurant, the food is always delicious and fresh and beautifully prepared. The team are always friendly and it's always a treat to get a Thai from these guys.
Jon S . 2020-05-24
MORE AT TripAdvisor
Ordered by phone in the afternoon for delivery after 5pm. Young lady arrived 5.10 and left our order at the door. Lovely Thai food thoroughly enjoyed by both of us, thank you Sukawatee. Stay safe 👍
JohnboyM54 . 2020-05-03
MORE AT TripAdvisor
Best red thai iv ever had. Wonderful service and great food. She notices i ordered a meat dish but saw 6 other veg dishes and enquired whixh saved me agro when getting home. Veggies heaven
Paul L . 2020-04-10
MORE AT TripAdvisor
Prompt service and the driver waited in the car until we collected the meal from the doorstep. We shared a variety of mains and all of them were delicious, fresh and so tasty. We will definitely be reordering and once the lockdown is over will visit the restaurant.
MPJ078 . 2020-04-05
MORE AT TripAdvisor
At only £12.50 per head with a main, shared appetiser and a drink, it is excellent value for what you get. Not only was the food delicious (we had a pork massaman and a tofu panang), but the atmosphere was lovely and the staff were kind and attentive. I will visit here many times in the future.
cantinabop . 2020-02-15
MORE AT TripAdvisor
The food and service are great..we have been regularly eating take out from this restaurant for years. I got a rare pass out and decided to dine in. Again the service and food was excellent. Fresh and fast..as good as any I've eaten in Thailand. However my only gripe is the lack of air con or ventilation in the restaurant which leaves you feeling like you are eating in a sauna. In fact it is so warm and damp that the windows resemble the car window in the iconic Titanic scene . I left with a full belly but also a hot sweat and hair that stunk of my dinner.
iam5ft1 . 2020-02-09
MORE AT TripAdvisor
Relatively cheap dinner out, good selection of dishes and friendly staff. Often stay in Hitchin for work and this is one of the better ‘cheap eats’ in the town. Some dishes here you may not have heard of too.
ajtrader100 . 2020-01-20
MORE AT TripAdvisor
Love this restaurant for its reliable tasty vegan options, friendly service & hygiene. Such a bright lovely space, will be visiting over & over again- thank you to the team!
Babs567001 . 2020-01-16
MORE AT TripAdvisor
Really enjoyed our family evening meal here last night. Excellent food, good for veggies and carnivores. Great staff who work their socks off serving efficiently with a smile. My son and daughter in law love this place.
tiggersuki314 . 2019-12-29
MORE AT TripAdvisor
My husband and I wanted to try somewhere different for my birthday so we read up on Sukawatee and the reviews recommended that we book a table to avoid long delays so this we did. We ordered a set menu meal as we were unsure what to order as the menu was vast with choices. The service was excellent but we found that this place did not suit us as everything in the set menu was a bit too spicey for us. So my recommendation is that its a good place if you don't mind spices but if you don't then steer clear.
marianne B . 2019-12-01
MORE AT TripAdvisor
The restaurant has moved since I last visited. It’s now larger and brighter and more modern. The service was so friendly and my main course a battered monk fish with aubergine in a gorgeous sauce was delicious. Will definitely be back.
Emma F . 2019-11-23
MORE AT TripAdvisor
We visited with friends for an evening get together and everything we had was excellent. The staff were friendly and the restaurant was clean with a modern feel to it. Be aware that their chilli rating sems a little hotter than some other restaurants which my wife found a pleasant change but one of our friends found a little hot for her taste (although she enjoyed her meal nevertheless). Will visit again.
Chris B . 2019-11-11
MORE AT TripAdvisor
Got a takeaway from here a week ago and it was amazing! Really good fresh flavours and portion sizes. Very authentic tasting Thai food. Will definitely be our go-to Thai restaurant!
ianrI1377AH . 2019-10-21
MORE AT TripAdvisor
Went here for a family meal this weekend and I cannot fault it. The starters and mains were amazing!!! Had the squid, dumplings and then a couple of different dishes for main and they were all delicious. Service was so good, so attentive. Probably the best Thai I’ve had out.
LisaV110WO . 2019-10-19
MORE AT TripAdvisor
We ordered a takeaway, which took 1.5 hours to arrive. When it arrived the food was luke warm, we found 2 hairs in it and we had a dish missing. We rang to inform them and the manager was extremely rude to us.
AkSherrys . 2019-10-09
MORE AT TripAdvisor
Good value lunch, tasty food and good size portions. Friendly waitress and fast service. Will visit again!
LutonL . 2019-10-05
MORE AT TripAdvisor
I never normally write reviews for restaurants, but this place deserves one.
N2395PDjamiem . 2019-09-29
MORE AT TripAdvisor
Staff are excellent and large portions. However, I felt that the decor was not authentic. I had the mango chicken. Now I am no stranger to delicious mango chicken. But I felt that this chicken was dried up and tasteless. Could be improved
tawl1504 . 2019-09-29
MORE AT TripAdvisor
Food was ok but overpriced for what is it as you need to order more than 1 dish which are all roughly £8-12. Portions differ- Vegetable Pad Thai was not enough to fill me up at all but someone els ordered noodles and got a huge plateful!
carinabobeckyj . 2019-09-20
MORE AT TripAdvisor
Went in for lunch, very clean, staff very helpful, food was very good, we had the lunch box very good value restaraunt was busy but didn't have to wait to long will go back soon and try dinner menu, decor a bit different but bright
henry54England . 2019-09-14
MORE AT TripAdvisor
First takeaway Saturday night, made a collection,
201jayt . 2019-09-08
MORE AT TripAdvisor
I had a great meal here, there is plenty of variety and good choices for vegetarians. Makes a nice change to eat here....
Belengerboy . 2019-09-03
MORE AT TripAdvisor
Visited as two couples one evening. Booked as know it is popular. Good food at sensible prices. An extensive choice on the menu with plenty of options for pescatarians. Attentive service from waitresses but not over fussy.
Brecken76 . 2019-09-02
MORE AT TripAdvisor
We used to live in Hitchin and eat at Sukawatee, but since moving to Scotland find good Thai cooking hard to find unless you visit Glasgow or Edinburgh. So on our last visit back to Hitchin we decided to visit Sukawatee again and we were not disappointed. The food is freshly cooked and tasty, the staff are friendly and the whole experience very enjoyable.
TrevandSuz . 2019-09-01
MORE AT TripAdvisor
My partner and I often visit this restaurant for a takeaway and are never disappointed. Fresh cooked, excellent food - best green curry I’ve ever tasted. Staff always friendly and offer us a seat and crackers while we wait for our order.
_rebeccawillis90 . 2019-09-01
MORE AT TripAdvisor
First time at the new venue. Went on a Sunday night. As other reviewers have commented, I felt like I was sitting in a college refectory rather than a restaurant. Certainly not cosy and intimate.
BigglesBeds . 2019-08-26
MORE AT TripAdvisor
very good food. Good menu. The food we had was very tasty indeed - best Thai I have had outside of Thailand ! I must say the duck rolls (3 tiny ones) were a little on the "short" side but the sauce was exceptional. The beef green curry had a wired name was was beef green curry in my book. My friend had the giant prawns. Excellent food all the way around with a friendly service. very busy place.
Willam O . 2019-08-19
MORE AT TripAdvisor
First visit we just popped in, we were given a table but told they needed it back in one hour ... we were in and out within 45 mins which we felt was too rushed so we def booked for our second visit....
LC-Herts . 2019-08-11
MORE AT TripAdvisor
Fantastic place, great food, good decor and dining room, hard working and attentive staff. One of our favourite places in Hitchin
steverI4799WY . 2019-07-10
MORE AT TripAdvisor
This restaurant used to be so much better at its old location. Whilst the food was still nice it was very oily. The worst thing about this restaurant is the environment, it is so noisy, the acoustics are really awful. The tables are a plastic Formica without table cloths. I get the whole contemporary thing but it has been missed here. Condensation running down the windows isn’t very good. The final blow was being given paper napkins, that really took it from trying to be contemporary chic to street food cafe.
Daffydgoo . 2019-06-11
MORE AT TripAdvisor
Can’t fault the food. It’s delicious. Fresh, hot and extremely tasty. However.... the decor is just not in keeping with the food or price. I don’t really want to eat my nice meal on school furniture. The rest of the decor is a tad ropey and the dehumidifiers lying around by the windows do not fill you with confidence. The tables are also extremely close together. My daughter loves it keeps taking us there but could be so much better.
IanFursie358 . 2019-06-04
MORE AT TripAdvisor
Four of us went in on a Sunday and had to wait over an hour for our food and then dealt with a very rude manager.
poppyd275 . 2019-06-02
MORE AT TripAdvisor
First time here & I would recommend! Friendly staff and a great atmosphere! Our food came quickly and tasted delicious. They were busy but this didn’t affect the service at all.
LSD2013 . 2019-06-02
MORE AT TripAdvisor
My husband and I went to this Thai resturant to have our wedding anniversary meal never again .The atmosphere in Hitchin Sukawatee is cold and canteen setting . The staffs are rude and rotten , they rush you to eat up and get out by X time . It's all about money delivering very poor customer service with rock hard stern face as if they are in Thailand . This is England a westernised Country where people are very much valued and respected . The food was salt and horrible , flies were buzzing around inside the dinning area . It wouldn't recommend and certainly will not go back .
Navyblue05 . 2019-05-19
MORE AT TripAdvisor
We arrived late but the manager is still very pleasant to serve my family the food was amazing real Thai food and delicious a night of celebration for my family
Teklandudz . 2019-05-07
MORE AT TripAdvisor
I am on a business trip this week and I am usually going to the same places. Today I decided to give a chance to a new restaurant. I really fancy Thai food and Go whenever I can. When reading the comments, I can see that people are enthusiastic about this place, so I gave it a go. I have to say that I was not impressed by the diner. Maybe I made the wrong choices and ordered things that I didn’t enjoy... anyway, I will give it another go in my next trip to Hitchin. This is why I chose to give a 3 out of 5. By the way, the service is good, waiters are friendly and kitchen is fast in serving.
miguelmonte78 . 2019-04-23
MORE AT TripAdvisor
Came here with a friend for dinner. Service was great, staff were friendly and the food was delicious! The only thing I would say is, it gets really hot an steamy in there! Would definitely visit again but sit closer to a window/ door!
epxox . 2019-04-17
MORE AT TripAdvisor
I visited the new premises in Hermitage Road for the first time last night, the old restaurant two doors up was lovely with comfortable tables where one could chat with friends in a nice atmosphere.
7Mike7 . 2019-04-07
MORE AT TripAdvisor
Food was fine, the service was dreadful. The food took over over an hour to arrive, no apology, no explanation but they were happy to tell us their card machine wasn't working and payments had to be made in cash before our mains had even arrived. Hitchin needs another Thai restaurant!
Tim T . 2019-03-31
MORE AT TripAdvisor
Vistied Sukawatee for a date night last night, the restaurant is so clean and tidy and well decorated, the staff couldn’t have been more attentive, polite and friendly. Service was quick and portion sizes were very generous.
. 2019-03-30
MORE AT TripAdvisor
Lunch time visit, good value for money. The food is very tasty, service is quick and efficient. Have been a couple of times and good each time.
. 2019-03-13
MORE AT TripAdvisor
I visited with family for a birthday celebration. It was our first time there and the food was great. What really lets the place down is the lack of both ambiance and air conditioning. There was no ventilation and the windows couldn't be opened. Condensation was streaming down the windows and we were advised not to place any items on the floor as they would get wet. Even though they opened the door now and again, it was unbearably hot in there and we couldn't wait to get out for fresh air. Coming home, all our clothes were stinking of food, even down to my bra! The next morning, all had to go into the wash, including the jackets. It's such a shame but we won't come back again unless they do something about it.
. 2019-03-03
MORE AT TripAdvisor
Thank you for having lots of tasty vegetarian options. We are come from mainly vegetarian foods these are all good.
. 2019-02-20
MORE AT TripAdvisor
Had a couple of great meals in the restaurant recently, so I thought I’d order a takeaway. I placed the order and was told it would be a two hour wait for delivery and and hour and a quarter for collection. The excuse being they’re busy. Cancelled the order and went elsewhere.
. 2019-02-14
MORE AT TripAdvisor
The food was delicious and our waitress , Lilly was kind and professional. We will return soon ... :)
. 2019-02-10
MORE AT TripAdvisor
The meal we had here was absolutely delicious. I had tofu satay skewers and then Thai red curry. Both of them were beautiful. The other two people I was with fully enjoyed theirs as well. The service was excellent and efficient. The only reason I haven’t rated as 5 stars is because no love have been put into the way the place looks and it therefore lacks atmosphere. However, the food and the service overrides this and therefore I would recommend without hesitation!
. 2019-02-02
MORE AT TripAdvisor
Sono stata a cena in questo ristorante con il mio fidanzato posso dire che è stata davvero una bella sorpresa.. il cibo era buonissimo e di qualità, abbiamo preso 3 portate a persona e ci è piaciuto tutto; il servizio era eccellente, giravano persino tra i tavoli per riempire l'acqua, molto attenti al cliente.. ci torneremo di sicuro.. grazie mille 5 stelle meritate
. 2019-01-26
MORE AT TripAdvisor
Consistently good food but no frills. Since moving a couple of doors down the road from their previous venue Sukawatee has taken on more of a cafe feel, bright lights, utilitarian furnishings and a much younger clientele. The food comes out very fast, great if you’re in a hurry but not if you’re looking for a more leisurely evening. Rather bizarrely, appearing in a delightful rattan serving basket, the sticky rice then comes out of a plastic bag! The complimentary prawn crackers are stored in front of the kitchen in large clear plastic boxes which don’t keep them very fresh, not disastrous, just adding to the fast and convenient feel there is to this place now. The only thing that hasn’t changed are the restaurant style prices. I won’t be going back unless it’s for a fast lunch bowl. It’s a shame, with some more investment and food so tasty this place could be really great.
. 2019-01-16
MORE AT TripAdvisor
Went here for the first time since it relocated from its previous place just over the road. Food was just as good as ever, every dish fresh and well presented, menu always makes me want to try something new, and the place I would keep visiting being local. Staff very friendly and help make it a special occasion. The only thing I would say is a shame is the new look before it had an atmosphere where you felt you were cosey and in a family business like it is. Now the look is wide open and more cafe in style with plan table and chairs and no linen, everyone can hear everyone and feel more like a chain fast turnover buffet style restaurant which it is 100% not it’s so so so much better than that.
. 2019-01-13
MORE AT TripAdvisor
I have not been since they moved to their new location, more of a modern feel. I prefer it.
. 2018-12-13
MORE AT TripAdvisor
I popped in here for lunch and went for my “go to” Thai dish but was left feeling very disappointed.
. 2018-12-13
MORE AT TripAdvisor
Ordered takeaway for family expecting good quality thai food based on in restaurant dining. What an utter disappointment having paid £41 for a meal for 3 the us....quality comparison was that of a cheap run of the mill high street takeaway. I did call on the night to express my disappointment.....the staff offered no recourse....strike that off my restaurant list for good. Thks for the experience Sukawatee.
Kalvinder68 . 2018-11-17
MORE AT TripAdvisor
Such a remarkable and successful relocation by the team at Sukawatee! They continue to deliver the best Thai food for miles and the service is fantastic. Amazing value lunch, you've got to go! Definitely need to book on the evenings though. Highly recommended
Sarah H . 2018-11-11
MORE AT TripAdvisor
Another absolutely scrumptious meal had at this gem of a restaurant! Can not recommend it highly enough! Whatever you order you cannot go wrong! All the staff are lovely, the level of attention just right! Cannot wait to return again soon!
DianeHHitchin . 2018-11-01
MORE AT TripAdvisor
On Sunday 28th October I had lunch in this lovely restaurant with my husband,who had fishcakes to start which he said were delicious I started with prawns in rice pastry with a chilli dipping sauce this was equally delicious.
_judi_cameron2 . 2018-10-30
MORE AT TripAdvisor
We were served warm processco despite said to the waiter that the bottle wasn't chill but he pour us the wine anyway! My boyfriend ordered prawn but he got chicken instead.
Sue T . 2018-10-28
MORE AT TripAdvisor
Having eaten at many restaurants in the area, Sukawatee's consistently serves up the most memorable dishes. Really good quality and value for money.
David K . 2018-10-27
MORE AT TripAdvisor
After many years of enjoying your wonderful food I think I have to call it a day.
Wanderer592687 . 2018-10-12
MORE AT TripAdvisor
Similary restaurants in East of England
520 Opinions
Ok food, not authentic. Service wasn’t great. Ordered a sea-bass dish for £17 only had 3 small pieces of fish, seriously!
80 Opinions
Never again, ordered a takeaway for family over £60 told it would be an hour which turned out to be over 2 hours, kept telling us when we rang that it was around the corner (it wasn't) cold when it arrived. Vegatarian dish had chicken in it. Promised a, refund which we never got.
441 Opinions
If you are looking for authentic Thai food or something close, don’t go to the Thai Rack. The food is disappointing, as is the service. Simply too busy to pay attention. Everything is over sauced and heavily laden with sugar and salt. We were told that rather than serve authentic cuisine, they cook for the local palette. That’s understood. They are catering to the market. But to be told that we, as customers, should request authentic Thai food is problematic. Surely the onus is on the restaurant to offer both as does another Thai venue in Royston? This restaurant has clearly found its niche that is to trot out British style Thai dishes for locals. So if that’s not for you, please don’t bother and if you’ve travelled in Asia then stay well away. The sweet and sour chicken was drowning in sauce: more a soup than a stir fry. The chicken was thickly cut; a basic mistake on a good stir fry. When I poured the stir fry liquid onto an empty plate to show how much sauce they had served, then asked if they would eat all that liquid, the response was ‘no’. So why would they expect a customer to stomach this? The dish tasted more Chinese than Thai. Just chicken drowning in too sweet and too salty a sauce. Also the colour was a high red. Perhaps artificial? The vegetables were limp due to too much fluid. The rice was plentiful and moist but lacked any flavour. The crab tasted musty. The pork belly was over cooked, as if reheated. No crisp on the belly fat, where any fat could be found. The fat had more of a stretchy consistency than a crispy one. The pork itself was hard, and dry. Clearly overcooked. Perhaps reheated in a microwave? The colour was off too. The papaya salad rather than fresh and fragrant was also over sauced and limp. The same sauce as used on the soft shell crab starter, but diluted down. Again, super sweet. No bite to the vegetables. No standard citrus, lemon grass or chilli notes, more glutinous sugary and salty soupy sauces. Apparently, made this way for us locals. Customer service was embarrassingly poor. No one asked how our food was once we started to eat. Admittedly, the venue became more busy. But there was no interest there aside from banging out the order and leaving you to it. We asked 12 times for the bill, which they didn’t want to provide. However, the conversation about the whole experience was very much one of excuses, and had a sickly, patronising whiff of ‘you’re trying to run a number on us’. We paid in full, of course. We wanted to pay. We insisted. Having asked over and over for the bill, it was left for us to walk up to the bar and insist to pay again and again. At the bar, we were greeted with more excuses and contradictions as to why the food was so disappointing. It’s not about making payment or not, it’s about the restaurant taking on feedback and treating the customer with respect. It was very much about them; their excuses and ‘guilt’ (as they said) about the food, rather than about truly listening for improvement or to grow the customer base. Please provide a positive, respectable dining experience than tell me you feel guilt. If you love authentic Thai food, you’ll likely know where to go in Cambridge. This experience is for people who like heaps of food on the plate that heavily tastes of sugar and salt. No notes. No flavour. No fragrance. It was essentially a high class ready meal. We ate well less than half of the dishes. Just gave up. This is the third time eating with the Thai Rack in three years as each experience to date has been a farce. We’ve always paid in full and tried to give it a go because we want to support our local venues. But no more to the Thai Rack, and refusing to pay is simply to let them off the hook as they can convince themselves it’s a con rather than genuine customer feedback. They don’t care. That was the sentiment and clear by the response and behaviour. Then again, they have a niche but it’s not for diners who seek authenticity, or at least balanced flavourful cooking. No star rating. Thanks
96 Opinions
Really lovely meal. Staff were very attentive and hospitable. Ceiling light was too bright would be my only small gripe.