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The best restaurants serving British food in St. Mary's Monmouthshire South Wales
7 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
11 Opinions in 1 websites
We were on a coach holiday from North West England staying at Symmonds Yat. Chepstow was on the itinerary for a couple of hours stop.We were dropped off at the main bus station.We asked a local lady for a recommendation for a decent coffee / snack.She suggested a visit to The Palmer Centre cafe. What a fabulous little gem we found it to be. The place has a loving calm atmosphere, very clean and comfortable. The staff were excellent- friendly & welcoming to strangers ,waitress service a bonus. Food & drink excellent quality for a good price. plus outstanding washroom facilities. Would highly recommend to anyone who is visiting Chepstow to call in for a Palmer centre Cafe experience & give support to a worthwhile community facility
483 Opinions in 2 websites
Terrible Customer Service – Zero Compassion or Communication! I booked a stay at the Beaufort Hotel through Booking.com but was unable to attend due to my partner unexpectedly going into labor. Obviously, this was an urgent and unforeseen situation. We contacted the hotel immediately to explain and request either a refund or to reschedule our stay, fully understanding that these things happen. However, the hotel's response has been utterly disappointing. Despite calling numerous times, we were constantly promised that someone would "call us back" — yet no one ever did. It’s now been weeks, and not a single follow-up. They have completely ignored multiple emails and requests through Booking.com as well. The complete lack of communication and empathy is appalling, especially considering the situation. We weren’t asking for anything unreasonable — just some basic customer service and decency. Clearly, they’re only interested in taking your money, and once they have it, don’t expect any help if something goes wrong. I strongly advise against booking with the Beaufort Hotel. Their customer service is non-existent, and they have shown zero compassion in handling our situation. Would give zero stars if I could. Avoid!
1807 Opinions in 3 websites
The pub is in a great location overlooking the river, the decor is cosy and relaxing. We were in town for a festival and spent a lot of time in there between bands. The staff are very pleasant and the beer is ok, The food is pretty basic and boring, standard options and tasted bland. I would go there just for a drink and eat elsewhere