The best restaurants serving British food in North West

We visited the lovely Honey Pot today, staff were polite and helpful, love the special designed tables, there is a good selection of items to eat, we decided on the Deluxe Afternoon Tea which was scrumptious.

My wife and I have just been for our tea and wow,the service was absolutely brilliant with the staff behind the bar and the staff out front of house.the bar person was spot on so helpful and attentive thank you for that, but the waitress was first class. Charlotte was in a league of her own the way she helped me with my food order and looked after us what a lovely lady.top marks too all the staff there many thanks to you all.

Visit with the family. Only fish and chips and carvery available to order due to staff shortages. Lots of staff seen in the kitchen. The carvery was bone dry as had probably been under the lights for hours and the fish and chips were tasteless. I wouldn't bother going again.

This place has a lot of history given it is right besides the 500 year old Wellington bar and Sinclairs that’s famous for waitress Molly who throws cold water if you stay behind too long at the bar. They have good refreshing beer and plenty of screens inside to catch a game if you’re interested, Service was friendly for a place that is so busy and central.

Just been in for brekkie....... lovely freshly cooked and filled me right up, cheap as chips as well, family of four fed and watered for £20.... bargain , I would highly recommend ⭐️⭐️⭐️⭐️⭐️

This was an amazing experience the food was unbelievable the staff were excellent especially lizzie, dean and Laura I felt so welcome highly recommend

We came to the traders on Saturday evening for food and drinks as a family and it was absolutely fantastic! From the moment we walked through the door to leaving late on, the service was second to none! A special mention to Chelsea and Kate who looked after us throughout and was very efficient, even though they were swamped (probably needed more staff if we was to be super critical) both polite, informative and very cheerful. The food was amazing, as a table we had chicken curry, gormet burgers, stroganoff, gammon and pizzas. All cooked beautifully and well presented! Thanks for a wonderful evening, we are looking forward to coming back.

The Ladore Falls is a lovely old hotel which we have enjoyed a number of times over the years. My wife and I are an elderly retires business couple and booked a three night stay from September 8th 2020. Jane is recovering from major abdominal surgery and the trip was her first few days away after many weeks. We arrived after a 120 mile trip at 5pm tired and parked my wife’s modesty sized red sports car outside the main entrance while we unloaded our luggage. we queued at the reception desk and I asked if someone could help with 2 suit cases and 2 suit bags. A member of staff said she would try to accommodate us. At this point we were unfortunate enough to meet the General Manager although he did not introduce himself as such. “No we cannot help with luggage it may be contaminated” was his response. We moved towards the lift and he said “ I hope you are not going to leave your car there too long”. He was not impolite, just cold and totally disinterested. I asked how would people with more serious disabilities would manage. His response was “They simply wouldn’t come here”was his response. The lift holds 2 people and with luggage is very difficult especially as I have a chronic back condition. We arrived at room 331 and as we opened the door found another flight of narrow stairs to the room. By this time we were both exhausted. The room was comfortable but a little dated and there was a magnificent view over the lake. We found no soap in the bathroom and the shower tray had black mould around the edges. We found the bar area comfortable and the staff friendly and attentive if a little over familiar. As we sat there over a bottle of wine it was obvious that there was a training program. A number of people complained about wrong orders and excessive waits. Dinner on the first night was excellent. Food quality was good and the restaurant manager was first class. Dinner on the second night was also good but we waited 40 minutes between courses. Breakfast on both the mornings of our stay was first class. When we arrived back to the hotel after our first day we found dirty towels, dirty wine glasses, still no soap and an unmade bed. I tried for 10 minutes to contact reception with no response. We were eventually told that that because of COVID rooms were only serviced every third day. It was at this point we decided to go home and forego our final nights stay. We asked to see the manager and eventually a gentleman called Ritchie interviewed us and agreed to refund £320. He said COVID had presented great difficulties, which of course we understand. East European staff had returned home after lockdown. New summer staff had been recruited on the hotel reopening but with little or no time to train them properly. Government and head office policy was changing daily which was causing difficulty in running the business. Our conclusion is one of understanding, but also disappointment. £960 for a three night stay under these conditions is not acceptable. Had the general manager been more understanding and informative at the start we would probably have stayed the three nights. Our 6 star hotel in Beverley is the place we will remain for the foreseeable future. We did get one night refund for £320 for the night we didn’t stayRead lessDate of experience: September 2020

Ordered Fish and chips and Steak pie and chips - along with 1.5 pints of cider. £34 and some pence. Fish was so wet the batter underneath was mush and inedible, the “chips” were fries, cheap frozen ones. Apparently the steak pie was good so that earned you 2 stars. There was no salt to be found anywhere but an uncleared table and that was so wet it wouldn’t come out of the holes (I took the bottom off and tipped it into my hand) I went in to tell them how unhappy I was with my meal, but the one lad who had been serving had gone and nobody covering.

Probly would avoid this place unless you like to be verbally abused by the staff. I said I thought number of table was 23 to which somebody,that wasent serving me said you better go find out then hadent you. With an aggressive manner I asked him why he was speaking to me like that to 6which he started shouting I'm not getting served. Seriously over a number which I went back to check it wasent a issue. He still at this point shouting how am not gettin served and get f**kin out. The bouncers and the manager came over and bouncers couldn't handle it better and apologised for the adult that was acting like a child. Standing at the side of his general manager shouting get out you fat bitch. That certain staff member deffiantly need s a few lesson in customer service and how to generally act as an adult.....

First time we have been to the Devonshire Arms and were really impressed the interior is lovely but the food was outstanding, the quality and presentation was impressive. We all had different a selection of dishes and they all looked great. My friend had GF bread and said it was the best she has had. Vinnie was a very attentive waiter and made sure we had everything we needed, he is a polite young man. We have already booked to come back

My grandson and I were visiting from Ireland and stopped in for food. There was a great selection and everything was reasonably priced. The food came out quick and was piping hot. On our next trip to Liverpool we will definitely return.

WOW! The guy calls himself a ‘landlord’! How polite we addressed the subject of being served raw chips and off prawns, yet he was IMMEDIATELY on the defence. His reaction was totally uncalled for and laughed at each response to his questions. So very unprofessional and then decided it was ok to come from behind the bar to confront us with his finger in our face just because we had what was initially a trivial complaint. Speechless! Appalling food - nothing has changed since a few years back there! And unprofessional cooks, supervisor & manager. Will NOT be returning! The place is in dior need of a higher level staff revamp, and we’re not the first to have said that!

The staff were rude, the drinks are expensive, the toilets had no loo role and there was White powder on the side, the vent above was full of dust, we were put in the so called VIP section a tiny room the back of the seating area fell off and the music was way too loud, would never return there are many great bars in Liverpool this is not one

Looked online to check opening times before going and all said open at 09:00. Arrived at the cafe just after 9 and door was locked with a closed sign on it. Waited a few minutes as thought they were running a bit late for opening which was OK. My partner then asked through the open window around the side what time they were open and he got the reply '9 O'clock' 'Oh it's seven minutes past now' was my partners reply to the person who had replied, who didn't respond further. We waited a few more minutes until someone unlocked the front door and turned the sign around from closed to open then just let the door slam shut. No communication or apology from this member of staff for not opening on time, which we both thought was very rude and didn't make us feel like we wanted to part with our money to a place whose employees obviously weren't bothered. We decided to take our custom to Toby carvery for one of their buffet breakfasts which is only 5 minutes away. We then came back to the lake for a walk around and had a lovely drink from the RSPB visitor centre and a lovely chat with the staff there.