The best restaurants serving British food in North West

Very friendly and helpful. She made me a " dirty chai drink" custom made at my request. Thank you so much Susan!

I went here thinking I could get a potato with tuna mayo and salad .however they didnt have tuna and there was no salad.only a few wilted leaves of lettuce.there were also very few toppings.I consoled myself that at least they had the shortest queue at the food court.well now I know why.For a potato with some cheese and a drink I was charged over 8.00! I was shocked.Don't bother going!

Ordered waffle and mini donuts as a Saturday night treat for myself and partner, almost 2 hours later no delivery, I have just phoned them now and was told they did come and knocked on the door, we were sat with the living room door open to hear the front door and there's not a chance anyone knocked on the door. Been told to go through food hub for a refund and they refused to refund us (sweet tooth) . Appalling customer service and at over £15 I think that's disgusting. We both work hard and fancied a treat. Good customer service would be refunding the money or re sending the items out but they refused that too. Don't waste your time or money!

Terrible food. ! Dark , hard overcooked batter on the fish which was inedible. Chips were dark in colour and soggy. Gravy was so lumpy and thick, it was impossible to pour. A very disappointing meal and an annoying waste of money! It has really gone downhill now

The nostalgic trays get you excited, but the pies couldn't be less like the originals. Had steak pie, sausage roll and blackcurrant tart. I remember them like they were yesterday and they have nothing in relation to these new pies. The audacity of Pimmies claiming they're just like they're the original recipe - it's like saying blue is red. In isolation the pies themselves are less than average, probably a 2 out of 5, but given their ridiculous claim I have to knock it down to 1.

Known this pub for 40 years. New broom has not made much difference. No real ale. Not one handpump. All keg and lager. Rather frequent a proper pub with good food.

Beware the drinks and food at this place taste absolutely awful ! Don't waste your day going there, the service is abysmal as well !

I waited for 15-20 mins for inedible thick bread. I just ordered toast because it takes them ages to bring any food out. And they did it again even with toast. How? Plus Id need a horse mouth to even bite that bread they served me. I left it. Didn’t even get given jam or honey, just wrapped up butter. Been here a few times now and it’s never busy but always takes soooo long to get any food. I’ve had eggs Benedict before which were good enough I guess. I do think this cafe is overpriced though. A pot of tea & “toast” cost me just under £7. I ended up going to Tesco cafe were I got a full English breakfast for under £6 and in half the time. By the way, I told the waitress I’m leaving the toast because it’s rock solid and ridiculous. She said “oh sorry” but didn’t offer me a refund or to get me something else. So not great at resolving complaints there.

Grabbed some stuff from here. Cheese and tomato toastie. Sausage roll and a panochocalate Absolute vile food. All of it. Toastie was very dry and undercooked ( asked for well done ). No taste what so ever !! Sausage roll again vile. Threw the other away. Avoid at all costs should not be allowed to trade selling this overpriced vile food.

Had to see what the hype was about, well disappointed is an understatement. The fish was crispy but flat and the chips were just a pile of pale mush unable to peel from the paper. On looking at their Instagram, the chips are golden and crispy. I shan't return or recommend.

Stayed in a lot of premier inns as i travel the country training colleagues must say this the worst run place I have been... breakfast 6.30am... nothing out people taking food of hot plates soon as chef puts it out 3 days here still seen no eggs.. for breakfast..? 5 or 6 people in restaurant and they have asked if you have booked a table..? Possible long wait for food by member of staff who asks for room number and only one chef available they tell you.. food is like micro wave warmed up frozen food is this a management issue or premier inn don't now first night can I have fish and chips sorry no fish..?second night pie and cauliflower and broccoli sorry no veg..? had to accept pie n chips and kettle gravy staff are good but managed by a business who are not exactly caring for there customers after 3 day people in area have said what are you staying there for .. it's well known. ,?after my company has paid £660 for 4 night stay I can't wait to get back home.. very poor place to stay your comments are very welcome regarding feedback.

Went in NYD, stood waiting for 5 mins for a table, Staff just looking around - women say us on the smallest table, asked if a booth was free - she said they had gone to bathroom, but then proceeded to take menus off the table to pass across. The booth was clean/clear of belongings. We walked about due to this. Women appeared to not want to be there. Wouldn’t recommended and won’t return

Went in here today, kids still in pub till late hours. Presume landladies. Running and screaming everywhere. While she stood at bar with what looked like wine. Shameful

We decided to call for early tea after, with it been half term for a treat. We have been before and was good... My 2 daughters especially were looking forward to it as it was a curry Wednesday. Was busy as lots of tables were reserved. Kids decided to have a korma as well did i,and husband get a mixed grill. Went to bar over heard person in front complaining to friend they dont have anything. Our turn no Korma available. So I chose, tikka kids had burger, husbands was available. They said they had run out drinks glasses. No big problem that though. Got knifes ect brought had to wipe knives as wasn't totally clean. Then food brought to table, tikka was brought in a soup bowl, have had before so was strange, My tikka was just tepid. Husbands gammon was well over cooked. I know they might have busy. But I won't be rushing back.

Went in was greeted with a member of staff pointing out menus and informing us of ordering procedure. Very pleased with Covid procedures in place. Enjoyed our meal service was great very happy.