The Victoria in South Ribble

This 'establishment is terrible. How it exists as a food & a beverage destination and under the banner of hospitality is a miracle. I cant describe the chaos and mishaps along the way with our experience. The menu didn't come any where near the menu on the web site that originally tempted us too book. We were told "oh yes we know it. is a mistake". To add insult to injury after our very very average meal we asked why the table next to us had what appeared to be a better menu it was explained they had the Christmas menu. Asked why we weren't offered we were told you didn't order it. We showed the them that our menus that didn't have a Christmas menu in it; so then it was just a shrug and "Oh dear, it was just a mistake"!! We were told there was no wine menu with no beer. How on earth this establishment survives and how customers tolerate this substandard service is beyond me and my guests. Even prebooking was terrible the web site assured me they would confirm my booking with in 24 hours and I spent the following day constantly phoning the restaurant to see if my booking was accepted. I could go on as there wasn't single part of our visit that wasn't a shambles. We did feel sorry for on young girl who was completely out of her depth. She was so willing , pleasant and completely untrained. I do hope she finds a better restaurant to work in where her obvious talents for hospitality and be used to a far better advantage. Its no wonder hospitality is struggling to find willing staff when sharks like the owner of the Courtyard Huntley are making a living out of fleecing customers and staff alike. I am perfectly happy to substantiate my review should anyone wish to contact me, especially the owner.

All you can eat breakfast, how can you beat that

Great fish and chips ! Great prices to , staff are always helpful and they have some great deals on . They even have meals for the local community who are struggling with the cost of living ! Would highly recommend! Monday Fish and chips for £4.99 who can complain at that ! Especially when it's freshly cooked infront of you !

Hannah and Fabi were great. Great service all round!

Well I think first of all you need to get a good cleaning in the pub entrance full of dirt and spider webs all over and your TOILETS specially man’s needs a bloody good cleaning I took photo to upload here but not doing it come on guys you can do better then this been using for years wont b returning back Staff seemed like they were bothered and didn’t wanna b there Food was under ok