Based on 2.982 opinions finded in 2 websites
Based on 2.982 opinions finded in 2 websites
Nº 229 in 318 in South Ribble
Nº 35 of 46 British in South Ribble
Opinions
The lady boss is very miserable..young lady that served us very nice and pleasant.
Mark Stevenson . 2025-03-05
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Went for a breakfast absolutely delicious
Callum McEachnie . 2025-03-03
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Aaron has made my day with his fabulous service. I will DEFINITELY be back!
Isaac Whittle . 2025-03-02
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Aaron was great, carvery was very nice with the gravy.
Evan Billington . 2025-03-02
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Aaron was a very good server and worked tirelessly to make sure we had an amazing and above average experience.
Laurie Crook . 2025-03-02
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Straight at the Door for 9am. First in and the breakfast is waiting, mouth-wateringly and massively portioned British Classic Breakfast all with a Brew and Orange juice at the bar to wash it down, chased by four slices of toast, these guys know service and warm welcome. Love it.
Anthony Gibson . 2025-02-24
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Enjoyed a pizza and a cookie sundae which is my favourite. Thank you (Leon age 12)
Laura Minghella . 2025-02-22
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Good food & lovely helpful staff
Chris Ritson . 2025-02-22
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Nicely refurbished, but let down by food, went for breakfast, half the dishes empty, eggs undercooked, bakebeans more sauce than beans.
shirley parkinson . 2025-02-21
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I'm sorry to give such a low rating however after 2 recent visits (first was not good but assumed this was due to Christmas) both haven't gone well they really need to do some improvement. But would like to be honest b caus if you don't know you can't improve. so not to be totally negative the food was good when we got it however the service is not great they seem to have lots of staff but they are not really helping solve the issues they seem to be either in the wrong place or just disappear when asked for something. our last visit was chaotic to say the least one person behind the carvery which would be fine if able to just keep serving instead had to keep topping up veg and potatoes when running low going in and out of the kitchen there is as no help despite staff popping behind looking putting hands on hips and disappearing again 🫣 this meant the que was ridiculous staff just seem d to laugh and mentioned it's always like that which means they still haven't got it right. Because the ques were so big this meant wherever you sat there we're just people queued up all complaining about the que kids crying and getting in patient and parents well trying to stay calm under the chaos this also meant there were people everywhere in your space meaning the atmosphere was effected and you couldn't really relax. To add to this there was no cutlery to eat your food with and staff disappearing when asking for help it was just crazy. I followed a staff member to the kitchen to get some forks only to stand there 3/4 mins and instead she was behind the bar!!!!! When asked again did you find any they disappeared and again I was left waiting. Staff behind the bar again seems disorganized no one helping each other so it takes forever to get served. So a small number of our party who didn't want carvery ordered burgers only to find they had forgotten some of them so it took over 2 hours for us all to eat and that was all at different stages. all in all not sure what happened recently but won't be returning until they have improved on their service and trained their staff in customer service they really need to improve before staff go on burn out for running round not being productive and customers start complaining and stop coming. I can only imagine the chaos we saw at the front of the service was that bad the back of house and kitchen must be an absolute nightmare sorry Farmers Arms but completely disappointed ☹️
Louise Wright . 2025-02-21
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Lovely food, Alex on front of house was very helpful and courteous, we will recommend
Dawn “Lilly” . 2025-02-21
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Alex was great today very accommodating and professional will call again 👏
Donna Forrest . 2025-02-20
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Amazing we come regular for meals or breakfast Alex is brilliant who works there professional and really welcoming going above and beyond to make sure everything is right can’t recommend enough
Lisa Curran . 2025-02-20
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Great food, the squeezed a big party of 23 into a tiny space though! And the bar service was really slow. Staff are friendly and the carvery was delicious.
Leanne Brown . 2025-02-20
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Nice relaxed atmosphere, good food , lovely service from Alex very kind and friendly
Lucy Whitehead . 2025-02-19
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Me & my 10 y/o daughter visited here for lunch yesterday, she had carvery which looked very nice, I had a 'dirty nacho cheese burger', which I enjoyed overall but the 2 beef patties weren't the best, taste wise, & were thin, had they been of better quality this burger wouldve been totally awesome, however, it was ½ price burger Monday so given the price I was still happy! The place is exceptionally clean and well presented and I will definitely visit again. I really want to mention Gemma, the lovely red-haired team member, who was very helpful, friendly, and quick to serve on both occasions. She was so lovely and an asset to your team at the Farmer's. See you again soon!
There's Dave! . 2025-02-18
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The menu doesn't give everything. I got the Cheese and Bancon burger and it had unions and lettuce when it DID NOT have that on the menu and the ice cream wasn't even a scoop. I love the pizza though.
Noah Hopkinson . 2025-02-16
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Alex made our experience here fab! He was great with my little boy and made sure we had everything we needed, he was prompt in responding to help us!
Sophie Shuttleworth . 2025-02-15
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We had the bottomless pizza and Prosecco here for Valentine’s Day. The staff were very attentive and made sure we had everything we needed. The pizzas were delicious and very fresh. We would highly recommend.
Lucy Hargreaves . 2025-02-15
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Very good friendly staff especially Katie. Food Very good.
stephen fowler . 2025-02-14
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We chose from the menu rather than have the carvery and it was standard pub grub but the service from Alex made up for the mediocre food and gave us an enjoyable experience. Alex was courteous, patient and communicative which enhanced our visit.
S Flannagan . 2025-02-14
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Lovely meal last night with the family great staff especially Alex behind the bar. He was very efficient and polite. We will be back thank you 🙂
Emily Newsham . 2025-02-14
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Katie goes out of her way to make you feel welcomed
Stephen Burns . 2025-02-14
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Breakfast is excellent, and always a warm welcome and a smile from katie 👍🏻
Paul Delaney . 2025-02-14
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Katie was brilliant very helpful!
Neal Lomax . 2025-02-14
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Excellent service by Katie. Made us feel really welcome.
Martin Hilton . 2025-02-14
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Lovely service by Katie.very accommodating.
martin quinn . 2025-02-14
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Busy morning. Was a wait for fresh food being cooked. Katie was excellent running around left right and centre helping with replenishment.
nigel reeves . 2025-02-14
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Went for breakfast. Food fresh and hot. Katie who served us was great. There was no sausages out when we got there and she popped over to let us know they was out. Really lovely person saw her chatting with a few tables. It was busy but nice and chilled. Definitely be going back.
Claire Hamilton . 2025-02-14
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Food was stunning, and Alex who served us could not have been more helpful. 👍
Stephen Lowe . 2025-02-13
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Lunchtime carvery was great. Katie served me and was brilliant!
MICK ONEILL . 2025-02-13
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Always get excellent service from Katie
Geoff Welch . 2025-02-13
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Food and service ( Katie was the server) were all very good
David Hill . 2025-02-13
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Alex Daggers provided top notch service
Nathan Storey . 2025-02-13
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Thankyou Alex Daggers for looking after us thoroughly enjoyed our meal and excellent service , will be returning soon.
Julie . 2025-02-13
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Katie was an absolute delight! Every pint perfect and even memorises the round. Such attention to detail!
Dan Coxhead . 2025-02-13
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Katie had great service and was very helpful and made ordering lots of different pints effortless.
Joe Schorah . 2025-02-13
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First time at the Farmers Arms last night. Food and surroundings very enjoyable. Special mention to Alex who was top notch. He's definitely a keeper
Julie Darbyshire . 2025-02-13
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Great evening, food was excellent and staff were great too. Alex was extremely helpful and friendly. Thanks.
Sharon Bredbury . 2025-02-13
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Myself and my family visited The Farmers Arms last week. The food was lovely and both my kids really enjoyed their meals which is a win for us when we eat out, they are both picky! Alex was absolutely amazing when we visited though his service was brilliant which is just what you want when you visit anywhere with 2 small children! Thank you! ☺️
Rebecca Lake . 2025-02-13
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Food was amazing and the kids loved it 😋 and alex serving us was brilliant he was kind, present and took our plates and brought our deserts
Aura Whittle-brown . 2025-02-11
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The service was slow. It looked like it was lack of staff. They were doing the best they could. I did see a server carrying a Yorkshire pudding from the carvery section to the pizza oven by hand. I didn't think that was appropriate.
Senthilan Yogendran . 2025-02-11
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Absolute brilliant very friendly pub, would recommend to all I know to call in for a breakfast or evening meal either a meal off the menu or a carvery.
Michael Harling . 2025-02-11
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My favourite place to eat Attend at least at once a month, the breakfast is such good value and decent quality. Carvery is by far the best in the area, high quality and superb value for money. Farmers Arms has just recently been refurbished and they have done a very good job. The staff are so friendly, hard working and dedicated to providing the best customer service
Christian . 2025-02-11
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Back at the farmers arms. Love this pub great food great atmosphere
Richard Macdonald . 2025-02-10
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Great pub with good food! Emily and her staff are fantastic. Love coming here for a pint and a pizza after work when I'm in the area.
jason griffiths . 2025-02-10
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Lovely place and people. Wonderful menu.
Dom Davies . 2025-02-09
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Very very slow service. Asked for child's meal with our starters. An hour later still no meal after requesting it twice. The server was very apologetic but not good enough when you have a child of 2 waiting for nearly 2hrs for a meal. Will never go back
Ann Aughton . 2025-02-07
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Wait with deliveroo and take away orders in the doorway with the smokers before they can find you your seat. Poor service, but the choice and food was good, bar maids where the only really great thing about the visit. Expect to wait over an hour for your food if it's not a carvery and no plates for your pizza.
Adam Ski . 2025-02-04
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Chaos, and the most disgraceful customer service I have ever witnessed. My 84 yr old mum's birthday meal was completely ruined. I have eaten at the Farmers Arms for decades and never known it to be such a disaster. We weren't the only people to complain. There is a definite need for a certain barmaid to have some customer relations training. For the sake of a fair review, we did eventually get a refund but sadly we will never set foot in the place again.
Alison Diskin . 2025-02-04
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We went on a Sunday and it was very busy we had to wait 5 mins in the doorway trying our best to close the doors as people where smoking at the entrance the wait was other people and justeat drivers collecting their takeaways and other people waiting to be seated then we where shown to our seats, we booked all our food at the bar and ordered our drinks from the very pleasent bar staff. The roast dinners where ready straight away, 20 mins later the veggie option was ready, but 40 mins in our starters only just arrived after everyone except 2 that haddnt received their pizzas had finished their main meal, but it took 1 hour and 20 mins to get the pizza to the table leaving the birthday boy to eat it all alone and it was a giant pizza, but it came with no plate to eat it on so he had to use a napkin. We decided we couldnt wait another hour for deserts so we left with no pudding. Bar staff great, kitchen staff unorganised, proffesional attititude zero, we had to keep asking where our food was, not once did someone take charge and come to the table to explain that the starters and the pizza was going to take so long. We still gave 3 stars because the food was good and the bar staff where good at their job, you need to employ a head waiter to control the times of food to the tables it shouldnt be the duty of the customer to keep reminding you that they dont have any on their table, I understand it was busy maybe not to prioritise take away on nights like that.
Mr HMT . 2025-02-03
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Avoid, I'm not that person to leave a terrible review, but honestly this place was horrendous, the food was warmed up we had to wait neck end of an hour to get served, the waitress did apologise for the wait, but it wasn't her fault, no bar staff.The list go's on and on..👎👎👎👎👎👎👎
John Mac. . 2025-02-02
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Waited a long time to be served very short staffed witch wad not great as the restaurant was really wui
Richard Vipond . 2025-02-01
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Long wait, cold food, and they don't really care
Anne Millne-Riley . 2025-02-01
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Been going here along time food always good but service is slow most all the time you have to stand at the counter and wait till someone appears apart from that it's ok
Ian Foster . 2025-01-27
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Lovely food, nice atmosphere and Alexvery helpful and friendly, which makes the difference 😀
Catherine Toase . 2025-01-27
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Food was brilliant. Quality has improved definitely. The staff were amazing and polite and very helpful they were amazing. Took time to order at the bar and the staff seemed not enough for the amount of people they were serving. Would definitely return but please help the staff not to be overworked. Nice staff like that are hard to find and replace.
Giorgos Konstantinou . 2025-01-26
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Rocked up today with 6 family members and was looked after by Alex. He's an absolute legend and an asset to the team ⭐⭐⭐⭐⭐
Danny . 2025-01-25
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Great breakfast, great value for money, plenty of parking, great staff
Mark Pooley . 2025-01-24
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Lovely experience , lovely surroundings and lovely food at affordable prices. Staff always friendly and polite . A PPeaceful Place Mark PEccles 🌞👏🌼🌺
Mark 4/5 Devices Eccles . 2025-01-22
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Pleasant breakfast, Alex the waiter was brilliant
Hadrian Farrimond . 2025-01-16
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Was served by Alex today fantastic service, warm and friendly environment. Should be considered a valued member of the team. Brilliant customer service and attitude from Alex took time and effort to explain everything in detail. Would recommend this place to anyone you will not get better value for money. And the service is outstanding. Will be returning no questions asked. Thanks Kyle and Hannah
kyle jones . 2025-01-16
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Lovely breakfast and fabulous service from Alex.
Damien Farrimond . 2025-01-16
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Visited today with my son daughter and grandaughter beautiful atmosphere bar staff very friendly carver was very miserable quite rude the food was really disapointing very bland no flavour gravy like water deserts was nice though
Rachel Taylor . 2025-01-15
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The decor and atmosphere were very nice. We liked being able to order on the app. Pizza was large and lovely, Pasta bake was tasty, not particularly big, the garlic sticks went well with it but weren't very garlicy. The simple burger overhangs the bread too much so no sauces etc. were on the overhang, so it was a bit plain. What was very disappointing was the size of the 'create your own sundae' ice cream. The two scoops were the size of golf balls, with very little toppings. It looked like a small child's dessert and certainly wasn't worth £4.99.
Jill Ant . 2025-01-15
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Really enjoyed atmosphere lunchtime at farmer's today. Had carvery all hot and freshly cooked and excellent value for money. Alex cleared our table for us and was working hard to keep up as place was full. All staff are friendly, nothing too much trouble..great.
David Joseph . 2025-01-15
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Went for a meal today food was nice they have redone the place up my only issue took a child with autism loves nachos but hates cheese sauce asked them to replace with grated cheese and they refused said we can't do that think there customer service could be alot better
Jemma Brown . 2025-01-11
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Had a carvery, Food cold, Gravy cold and watery. Not enjoyable.
Amanda Clitheroe . 2025-01-10
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Went here a month ago and the carvery was so nice. Went again Thursday 9th Jan, What a difference, food cold, gravy didn’t taste of anything as it was so watery. Told the waitress gravy was watery and in all fairness she asked if I wanted a new carvery which I said no as I was half way through it. She brought new gravy out which was just as watery and didn’t make it any better. Won’t be rushing back. What a waste of money!!
Amanda C . 2025-01-09
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Good menu and the best carvery around
Corinne Arrowsmith . 2025-01-08
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Just had a carvery today at lunchtime using the voucher. Brilliant value for money. Been here a few times and never been disappointed. Food was hot and fresh and very tasty. The bit that stood out the most though was the lady behind the bar taking the orders with blonde hair and a ponytail. As a customer service advisor myself for many years I look for good service. Her cheery manner and the way she greeted every customer and how she spoke to them was spot on. Very nice member of staff.
jane wright . 2025-01-08
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I enjoyed my experience and the food was great. The service was brilliant especially Keaton and Louis
lexie Sullivan . 2025-01-06
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Vegetables at carvery were only just warm. Two friends ordered fish/scampi and chips and waited over half hour. No member of staff came to ask how the food was. The restaurant was not busy at the time but service poor
Carol Stunell . 2025-01-05
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All you can eat breakfast, how can you beat that
Paul Morris . 2025-01-04
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Good carvery, good prices. Only critique was the Apple Pie got served with a very small portion of custard, would've been much better with more.
Jack Hall . 2024-12-29
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I left a review a couple of weeks ago to say how loud the music was. However, we came on Boxing Day as a large party and have to say it was brilliant. Well organised good service and food and not noisy at all. Several of the party said we will have to do it again next year. I think we will be back before that. Thank you
samantha willacy . 2024-12-28
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Food took a while to arrive but was offered refund when it eventually came. Was very tasty though.
David Ford . 2024-12-27
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Staff were really friendly and polite. Food was delicious. Possible improvement a little more room between our table and the next. U would struggle if 4 on each table to get in and out. We went on Christmas Day
Emma Renton . 2024-12-26
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Used app but ended up going to bar to chase after 20 mins,meals not arriving at same time, no apology from staff
Amanda Dunne . 2024-12-26
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We (a party of six) had lunch here on Christmas Day our reservation was for 3.30pm, we arrived a little early and the restaurant was very busy, we managed to find seats in the bar area until our table was ready. We didn’t have to wait long before a lady showed us to our table and our preordered starters were served to us, which we all enjoyed. Then we went up to the carvery for our main course, a selection of beef, turkey and gammon were available including pigs in blankets and nice selection of vegetables and potatoes which were lovely and hot. Then a nice selection of desserts which were also preordered, the staff were very friendly, attentive and did a marvellous job of looking after all of us. Throughly enjoyable, Thanks to all of the staff for everything and Best Wishes For 2025.
Richard Helmn . 2024-12-26
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Brilliant service, thanks to Alex for helping with our meals.
Noel Eckton . 2024-12-23
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Good carvery! Laura is a brilliant waitress always smiling and happy to help xx
Gaynor Fields . 2024-12-22
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SUPER COOL PLACE I LOVE THE FOOD AND KATIE HAD GREAT SERVICE
Charlie Howson . 2024-12-22
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We had a family Christmas lunch on 21st Dec for 16 of us. I cannot rate this high enough for the excellent carvery, pleasant atmosphere, helpful staff and value for money. Thank you.
Susan Mary Brown . 2024-12-22
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I took some elderly tenants for Christmas dinner (18 if them) and we had a fantastic time. The service was wonderful Kim made sure we had what we needed and the staff could not have done anymore to help us. The food was hot tasty and plenty of choice. This is our 2nd year celebrating Christmas at the Farmer's and we will be booking again for breakfast and lunch throughout the year. Thank you to all the staff.
Jacci Hutchinson . 2024-12-22
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Yes the farmers has been massively improved inside and out but it's the same old story. The food isn't great I had a messy Philly burger the beef patty was hard and not very nice the chips have improved though? Tables took way to long for someone to clear and when they were it was one plate one glass at a time. The chickens in the sharer was over done and the pizza was burnt at the bottom. And when we ordered the main meal it was pretty quick however the pudding took at least 25min to arrive and had to ask three times were they were. The last time we went before it was done up awful food yesterday cheap but even spoons food is better than this. Won't be back again however apart from the food the server Natalie was brilliant
Steven Bamber . 2024-12-22
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Lovely meal and great service from Katie
Lee Schofield . 2024-12-22
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Would highly recommend The Farmers, either breakfast or carvery, the food is delicious. The staff are really kind and considerate- nothing is too much trouble.
Cath Wilky . 2024-12-21
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PRE CHRISTMAS FAMILY GATHERING. Prebooked table for nine ready on arrival, very happy with layout and setting, plenty of room to get in and out. The recent refurbishment is great, fantastic relaxed atmosphere. Once order was placed, food was served quickly and piping hot, it all looked and tasted great. All staff were attentive, polite, friendly and courteous. All meals competitively priced, we thoroughly enjoyed our visit and will be back again soon. Highly recommend.
Heather Paynter . 2024-12-19
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This pub has recently been fully renovated and I must say, it was well overdue. Both the interior and exterior look so much better. I visited yesterday, a mid week day, for a carvery. I noticed more staff on duty than previously and the majority were more mature in age. The place was well organised, well run and staff were both helpful and friendly. The carvery offered a couple of meat choices and there were plenty of vegetables to accompany it. If I were to offer any kind of constructive criticism - & it is only minor, the vegetables, although on a hot plate, were only luke warm. All in all, the atmosphere, environment, food quality and service were all very good. There is now more vegetarian and vegan choices on the menus too, which is great. There is outdoor seating, which will be ideal during the summer months, a large car park too. This is a place that I will return too, when in the area and I will recommend it to others.
Me 66 . 2024-12-18
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Really enjoyed it, top carvery. The waiter Aaron power was outstanding the way he brought the pigs and blankets out was amazing. Everything from happy smile, kind service and joyful attitude was perfect. He is one of a kind and farmers arms are lucky to have him
Isaac Whitham . 2024-12-18
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Service quite poor. Not the staff's fault as they seemed young and inexperienced. Poor management maybe? The food was very good.
James Thomas . 2024-12-17
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Visited on the night of Tue 17th December great carvery and burger. Good price. We will definitely return. Feeling very full.
JustASmallTownGirl . 2024-12-17
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The stuffing is the best ever had
tom davo . 2024-12-16
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Alex served us today very nice guy.
Marc Pearson . 2024-12-16
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Alex was very friendly and helpful taking our food order . 👍
Alison&cliff Walker . 2024-12-14
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Great atmosphere and fantastic friendly service from Alex.
Silly Strickers . 2024-12-13
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We went for the Carvery lunch on Thursday 12/12/24. The atmosphere was great, the food fantastic and the staff were really good at their job. Friendly people who couldn’t do more for you so you have a great experience in the Farmers Arms. We tried one of the draft beers on offer from Brew Dog called Hazy Jane, just try it …! We will definitely come back again! Thanks and hope you all have a great Christmas. Kind regards Karin.
Karin van Kersen . 2024-12-13
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Alex was a quality waiter he’s kind doesn’t just take you stuff away and give you food but he talks to you for example football wonderful staff and the food is spot on
reece threlfall . 2024-12-12
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Thank you to Alex for bringing my pizza. Definitely the best pizza I've had for a long time. I even ate the crusts 😋 Hubby enjoyed the roast with plenty of meat. lovely experience will be back again before to long
alison mitchell . 2024-12-12
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This 'establishment is terrible. How it exists as a food & a beverage destination and under the banner of hospitality is a miracle. I cant describe the chaos and mishaps along the way with our experience. The menu didn't come any where near the menu on the web site that originally tempted us too book. We were told "oh yes we know it. is a mistake". To add insult to injury after our very very average meal we asked why the table next to us had what appeared to be a better menu it was explained they had the Christmas menu. Asked why we weren't offered we were told you didn't order it. We showed the them that our menus that didn't have a Christmas menu in it; so then it was just a shrug and "Oh dear, it was just a mistake"!! We were told there was no wine menu with no beer. How on earth this establishment survives and how customers tolerate this substandard service is beyond me and my guests. Even prebooking was terrible the web site assured me they would confirm my booking with in 24 hours and I spent the following day constantly phoning the restaurant to see if my booking was accepted. I could go on as there wasn't single part of our visit that wasn't a shambles. We did feel sorry for on young girl who was completely out of her depth. She was so willing , pleasant and completely untrained. I do hope she finds a better restaurant to work in where her obvious talents for hospitality and be used to a far better advantage. Its no wonder hospitality is struggling to find willing staff when sharks like the owner of the Courtyard Huntley are making a living out of fleecing customers and staff alike. I am perfectly happy to substantiate my review should anyone wish to contact me, especially the owner.
2192 Opinions
Food was not good. My partner had to send her food back as the rice wasn’t cooked. My brownie came with watery ‘sauce’ that just tasted like cocoa powder mixed with water. It was cold also. The crumble was just very jelly like and the custard was stiff. Service was very good, handled well. Wonderful lovely staff.
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Arrived unannounced and there were 2 tables with people sat at them. Was welcomed quickly and seated quickly. Drinks order taken quickly and brought to table quickly. Menus given (however was not offered a child menu so presumed there wasn't one) Food order taken in a timely fashion, 2 burgers and a side of onion rings. The menu, I imagine should describe what comes on the plate, so with that in mind, the particular burgers ordered didn't mention onion rings (other burgers on the menu did) so I ordered the side of onion rings, which from memory were circa £5/£6. A family arrive without booking and are dealt with pretty quickly, but I overheard them offer the menu plus a children's menu. So I was quite annoyed about that, as I knew my 12 year old wouldn't have eaten a full adult portion. Our order was already in about 10/15 mins prior to this, so didn't raise the issue as I felt like it was too late. Our burgers arrive and each burger had 2 onion rings on top and I mentioned immediately that I only ordered the side because the menu didn't specify they came with onion rings. I felt this went ignored upon delivery of the food. The chips were great. The burger bun itself was greasy on both the chicken and beef burgers due to the onion rings with grease dripping out of them, on top. So fingers/hands were immediately greasy upon touching it. Tasted fine, but greasy. The side of onion rings literally had pools of grease under them on the plate, but were crispy enough and tasted fine. When I went to pay, I again mentioned the onion rings were only ordered as they were left out of the description on the menu and all that was said was it would be fed back. No actual apology or deduction of even a nominal amount to make up for the additional, unnecessary spend. (I get that it was only 5 or 6 quid, but that isn't my point) the wireless/contactless payment terminal also dreadfully slow, which wouldn't normally have been much of an issue, but the onion rings were still playing on my mind lol. Unlikely to return as other options available within same price range with better service. (That isn't an attack on the 2 servers that dealt with us, as they were both pleasant enough, but raising an issue twice whilst keeping my annoyance back re child menu and greasy food... and the fact my daughter left a little less than half the burger, I didn't leave feeling that they acknowledged the fact I had a larger bill due to no child menu and main menu being incomplete) I have given an average'ish, rating as it was an average experience.