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3.6

Based on 2.982 opinions finded in 2 websites

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Nº 229 in 318 in South Ribble

Nº 35 of 46 British in South Ribble

CUSTOMERS TALK ABOUT DISHES WITH..pizzapotatoesbaconsausagescheeseturkeysausagecoffeefriedchickenpayeggsmeatfishmustvegetablescreamroastcookedlady

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The lady boss is very miserable..young lady that served us very nice and pleasant.

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Mark Stevenson . 2025-03-05

MORE AT Google

Went for a breakfast absolutely delicious

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Callum McEachnie . 2025-03-03

MORE AT Google

Aaron has made my day with his fabulous service. I will DEFINITELY be back!

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Isaac Whittle . 2025-03-02

MORE AT Google

Aaron was great, carvery was very nice with the gravy.

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Evan Billington . 2025-03-02

MORE AT Google

Aaron was a very good server and worked tirelessly to make sure we had an amazing and above average experience.

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Laurie Crook . 2025-03-02

MORE AT Google

Straight at the Door for 9am. First in and the breakfast is waiting, mouth-wateringly and massively portioned British Classic Breakfast all with a Brew and Orange juice at the bar to wash it down, chased by four slices of toast, these guys know service and warm welcome. Love it.

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Anthony Gibson . 2025-02-24

MORE AT Google

Enjoyed a pizza and a cookie sundae which is my favourite. Thank you (Leon age 12)

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Laura Minghella . 2025-02-22

MORE AT Google

Good food & lovely helpful staff

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Chris Ritson . 2025-02-22

MORE AT Google

Nicely refurbished, but let down by food, went for breakfast, half the dishes empty, eggs undercooked, bakebeans more sauce than beans.

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shirley parkinson . 2025-02-21

MORE AT Google

I'm sorry to give such a low rating however after 2 recent visits (first was not good but assumed this was due to Christmas) both haven't gone well they really need to do some improvement. But would like to be honest b caus if you don't know you can't improve. so not to be totally negative the food was good when we got it however the service is not great they seem to have lots of staff but they are not really helping solve the issues they seem to be either in the wrong place or just disappear when asked for something. our last visit was chaotic to say the least one person behind the carvery which would be fine if able to just keep serving instead had to keep topping up veg and potatoes when running low going in and out of the kitchen there is as no help despite staff popping behind looking putting hands on hips and disappearing again 🫣 this meant the que was ridiculous staff just seem d to laugh and mentioned it's always like that which means they still haven't got it right. Because the ques were so big this meant wherever you sat there we're just people queued up all complaining about the que kids crying and getting in patient and parents well trying to stay calm under the chaos this also meant there were people everywhere in your space meaning the atmosphere was effected and you couldn't really relax. To add to this there was no cutlery to eat your food with and staff disappearing when asking for help it was just crazy. I followed a staff member to the kitchen to get some forks only to stand there 3/4 mins and instead she was behind the bar!!!!! When asked again did you find any they disappeared and again I was left waiting. Staff behind the bar again seems disorganized no one helping each other so it takes forever to get served. So a small number of our party who didn't want carvery ordered burgers only to find they had forgotten some of them so it took over 2 hours for us all to eat and that was all at different stages. all in all not sure what happened recently but won't be returning until they have improved on their service and trained their staff in customer service they really need to improve before staff go on burn out for running round not being productive and customers start complaining and stop coming. I can only imagine the chaos we saw at the front of the service was that bad the back of house and kitchen must be an absolute nightmare sorry Farmers Arms but completely disappointed ☹️

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Louise Wright . 2025-02-21

MORE AT Google

Lovely food, Alex on front of house was very helpful and courteous, we will recommend

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Dawn “Lilly” . 2025-02-21

MORE AT Google

Alex was great today very accommodating and professional will call again 👏

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Donna Forrest . 2025-02-20

MORE AT Google

Amazing we come regular for meals or breakfast Alex is brilliant who works there professional and really welcoming going above and beyond to make sure everything is right can’t recommend enough

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Lisa Curran . 2025-02-20

MORE AT Google

Great food, the squeezed a big party of 23 into a tiny space though! And the bar service was really slow. Staff are friendly and the carvery was delicious.

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Leanne Brown . 2025-02-20

MORE AT Google

Nice relaxed atmosphere, good food , lovely service from Alex very kind and friendly

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Lucy Whitehead . 2025-02-19

MORE AT Google

Me & my 10 y/o daughter visited here for lunch yesterday, she had carvery which looked very nice, I had a 'dirty nacho cheese burger', which I enjoyed overall but the 2 beef patties weren't the best, taste wise, & were thin, had they been of better quality this burger wouldve been totally awesome, however, it was ½ price burger Monday so given the price I was still happy! The place is exceptionally clean and well presented and I will definitely visit again. I really want to mention Gemma, the lovely red-haired team member, who was very helpful, friendly, and quick to serve on both occasions. She was so lovely and an asset to your team at the Farmer's. See you again soon!

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There's Dave! . 2025-02-18

MORE AT Google

The menu doesn't give everything. I got the Cheese and Bancon burger and it had unions and lettuce when it DID NOT have that on the menu and the ice cream wasn't even a scoop. I love the pizza though.

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Noah Hopkinson . 2025-02-16

MORE AT Google

Alex made our experience here fab! He was great with my little boy and made sure we had everything we needed, he was prompt in responding to help us!

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Sophie Shuttleworth . 2025-02-15

MORE AT Google

We had the bottomless pizza and Prosecco here for Valentine’s Day. The staff were very attentive and made sure we had everything we needed. The pizzas were delicious and very fresh. We would highly recommend.

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Lucy Hargreaves . 2025-02-15

MORE AT Google

Very good friendly staff especially Katie. Food Very good.

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stephen fowler . 2025-02-14

MORE AT Google

We chose from the menu rather than have the carvery and it was standard pub grub but the service from Alex made up for the mediocre food and gave us an enjoyable experience. Alex was courteous, patient and communicative which enhanced our visit.

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S Flannagan . 2025-02-14

MORE AT Google

Lovely meal last night with the family great staff especially Alex behind the bar. He was very efficient and polite. We will be back thank you 🙂

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Emily Newsham . 2025-02-14

MORE AT Google

Katie goes out of her way to make you feel welcomed

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Stephen Burns . 2025-02-14

MORE AT Google

Breakfast is excellent, and always a warm welcome and a smile from katie 👍🏻

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Paul Delaney . 2025-02-14

MORE AT Google

Katie was brilliant very helpful!

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Neal Lomax . 2025-02-14

MORE AT Google

Excellent service by Katie. Made us feel really welcome.

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Martin Hilton . 2025-02-14

MORE AT Google

Lovely service by Katie.very accommodating.

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martin quinn . 2025-02-14

MORE AT Google

Busy morning. Was a wait for fresh food being cooked. Katie was excellent running around left right and centre helping with replenishment.

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nigel reeves . 2025-02-14

MORE AT Google

Went for breakfast. Food fresh and hot. Katie who served us was great. There was no sausages out when we got there and she popped over to let us know they was out. Really lovely person saw her chatting with a few tables. It was busy but nice and chilled. Definitely be going back.

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Claire Hamilton . 2025-02-14

MORE AT Google

Food was stunning, and Alex who served us could not have been more helpful. 👍

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Stephen Lowe . 2025-02-13

MORE AT Google

Lunchtime carvery was great. Katie served me and was brilliant!

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MICK ONEILL . 2025-02-13

MORE AT Google

Always get excellent service from Katie

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Geoff Welch . 2025-02-13

MORE AT Google

Food and service ( Katie was the server) were all very good

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David Hill . 2025-02-13

MORE AT Google

Alex Daggers provided top notch service

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Nathan Storey . 2025-02-13

MORE AT Google

Thankyou Alex Daggers for looking after us thoroughly enjoyed our meal and excellent service , will be returning soon.

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Julie . 2025-02-13

MORE AT Google

Katie was an absolute delight! Every pint perfect and even memorises the round. Such attention to detail!

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Dan Coxhead . 2025-02-13

MORE AT Google

Katie had great service and was very helpful and made ordering lots of different pints effortless.

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Joe Schorah . 2025-02-13

MORE AT Google

First time at the Farmers Arms last night. Food and surroundings very enjoyable. Special mention to Alex who was top notch. He's definitely a keeper

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Julie Darbyshire . 2025-02-13

MORE AT Google

Great evening, food was excellent and staff were great too. Alex was extremely helpful and friendly. Thanks.

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Sharon Bredbury . 2025-02-13

MORE AT Google

Myself and my family visited The Farmers Arms last week. The food was lovely and both my kids really enjoyed their meals which is a win for us when we eat out, they are both picky! Alex was absolutely amazing when we visited though his service was brilliant which is just what you want when you visit anywhere with 2 small children! Thank you! ☺️

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Rebecca Lake . 2025-02-13

MORE AT Google

Food was amazing and the kids loved it 😋 and alex serving us was brilliant he was kind, present and took our plates and brought our deserts

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Aura Whittle-brown . 2025-02-11

MORE AT Google

The service was slow. It looked like it was lack of staff. They were doing the best they could. I did see a server carrying a Yorkshire pudding from the carvery section to the pizza oven by hand. I didn't think that was appropriate.

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Senthilan Yogendran . 2025-02-11

MORE AT Google

Absolute brilliant very friendly pub, would recommend to all I know to call in for a breakfast or evening meal either a meal off the menu or a carvery.

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Michael Harling . 2025-02-11

MORE AT Google

My favourite place to eat Attend at least at once a month, the breakfast is such good value and decent quality. Carvery is by far the best in the area, high quality and superb value for money. Farmers Arms has just recently been refurbished and they have done a very good job. The staff are so friendly, hard working and dedicated to providing the best customer service

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Christian . 2025-02-11

MORE AT Google

Back at the farmers arms. Love this pub great food great atmosphere

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Richard Macdonald . 2025-02-10

MORE AT Google

Great pub with good food! Emily and her staff are fantastic. Love coming here for a pint and a pizza after work when I'm in the area.

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jason griffiths . 2025-02-10

MORE AT Google

Lovely place and people. Wonderful menu.

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Dom Davies . 2025-02-09

MORE AT Google

Very very slow service. Asked for child's meal with our starters. An hour later still no meal after requesting it twice. The server was very apologetic but not good enough when you have a child of 2 waiting for nearly 2hrs for a meal. Will never go back

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Ann Aughton . 2025-02-07

MORE AT Google

Wait with deliveroo and take away orders in the doorway with the smokers before they can find you your seat. Poor service, but the choice and food was good, bar maids where the only really great thing about the visit. Expect to wait over an hour for your food if it's not a carvery and no plates for your pizza.

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Adam Ski . 2025-02-04

MORE AT Google

Chaos, and the most disgraceful customer service I have ever witnessed. My 84 yr old mum's birthday meal was completely ruined. I have eaten at the Farmers Arms for decades and never known it to be such a disaster. We weren't the only people to complain. There is a definite need for a certain barmaid to have some customer relations training. For the sake of a fair review, we did eventually get a refund but sadly we will never set foot in the place again.

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Alison Diskin . 2025-02-04

MORE AT Google

We went on a Sunday and it was very busy we had to wait 5 mins in the doorway trying our best to close the doors as people where smoking at the entrance the wait was other people and justeat drivers collecting their takeaways and other people waiting to be seated then we where shown to our seats, we booked all our food at the bar and ordered our drinks from the very pleasent bar staff. The roast dinners where ready straight away, 20 mins later the veggie option was ready, but 40 mins in our starters only just arrived after everyone except 2 that haddnt received their pizzas had finished their main meal, but it took 1 hour and 20 mins to get the pizza to the table leaving the birthday boy to eat it all alone and it was a giant pizza, but it came with no plate to eat it on so he had to use a napkin. We decided we couldnt wait another hour for deserts so we left with no pudding. Bar staff great, kitchen staff unorganised, proffesional attititude zero, we had to keep asking where our food was, not once did someone take charge and come to the table to explain that the starters and the pizza was going to take so long. We still gave 3 stars because the food was good and the bar staff where good at their job, you need to employ a head waiter to control the times of food to the tables it shouldnt be the duty of the customer to keep reminding you that they dont have any on their table, I understand it was busy maybe not to prioritise take away on nights like that.

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Mr HMT . 2025-02-03

MORE AT Google

Avoid, I'm not that person to leave a terrible review, but honestly this place was horrendous, the food was warmed up we had to wait neck end of an hour to get served, the waitress did apologise for the wait, but it wasn't her fault, no bar staff.The list go's on and on..👎👎👎👎👎👎👎

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John Mac. . 2025-02-02

MORE AT Google

Waited a long time to be served very short staffed witch wad not great as the restaurant was really wui

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Richard Vipond . 2025-02-01

MORE AT Google

Long wait, cold food, and they don't really care

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Anne Millne-Riley . 2025-02-01

MORE AT Google

Been going here along time food always good but service is slow most all the time you have to stand at the counter and wait till someone appears apart from that it's ok

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Ian Foster . 2025-01-27

MORE AT Google

Lovely food, nice atmosphere and Alexvery helpful and friendly, which makes the difference 😀

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Catherine Toase . 2025-01-27

MORE AT Google

Food was brilliant. Quality has improved definitely. The staff were amazing and polite and very helpful they were amazing. Took time to order at the bar and the staff seemed not enough for the amount of people they were serving. Would definitely return but please help the staff not to be overworked. Nice staff like that are hard to find and replace.

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Giorgos Konstantinou . 2025-01-26

MORE AT Google

Rocked up today with 6 family members and was looked after by Alex. He's an absolute legend and an asset to the team ⭐⭐⭐⭐⭐

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Danny . 2025-01-25

MORE AT Google

Great breakfast, great value for money, plenty of parking, great staff

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Mark Pooley . 2025-01-24

MORE AT Google

Lovely experience , lovely surroundings and lovely food at affordable prices. Staff always friendly and polite . A PPeaceful Place Mark PEccles 🌞👏🌼🌺

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Mark 4/5 Devices Eccles . 2025-01-22

MORE AT Google

Pleasant breakfast, Alex the waiter was brilliant

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Hadrian Farrimond . 2025-01-16

MORE AT Google

Was served by Alex today fantastic service, warm and friendly environment. Should be considered a valued member of the team. Brilliant customer service and attitude from Alex took time and effort to explain everything in detail. Would recommend this place to anyone you will not get better value for money. And the service is outstanding. Will be returning no questions asked. Thanks Kyle and Hannah

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kyle jones . 2025-01-16

MORE AT Google

Lovely breakfast and fabulous service from Alex.

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Damien Farrimond . 2025-01-16

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Visited today with my son daughter and grandaughter beautiful atmosphere bar staff very friendly carver was very miserable quite rude the food was really disapointing very bland no flavour gravy like water deserts was nice though

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Rachel Taylor . 2025-01-15

MORE AT Google

The decor and atmosphere were very nice. We liked being able to order on the app. Pizza was large and lovely, Pasta bake was tasty, not particularly big, the garlic sticks went well with it but weren't very garlicy. The simple burger overhangs the bread too much so no sauces etc. were on the overhang, so it was a bit plain. What was very disappointing was the size of the 'create your own sundae' ice cream. The two scoops were the size of golf balls, with very little toppings. It looked like a small child's dessert and certainly wasn't worth £4.99.

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Jill Ant . 2025-01-15

MORE AT Google

Really enjoyed atmosphere lunchtime at farmer's today. Had carvery all hot and freshly cooked and excellent value for money. Alex cleared our table for us and was working hard to keep up as place was full. All staff are friendly, nothing too much trouble..great.

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David Joseph . 2025-01-15

MORE AT Google

Went for a meal today food was nice they have redone the place up my only issue took a child with autism loves nachos but hates cheese sauce asked them to replace with grated cheese and they refused said we can't do that think there customer service could be alot better

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Jemma Brown . 2025-01-11

MORE AT Google

Had a carvery, Food cold, Gravy cold and watery. Not enjoyable.

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Amanda Clitheroe . 2025-01-10

MORE AT Google

Went here a month ago and the carvery was so nice. Went again Thursday 9th Jan, What a difference, food cold, gravy didn’t taste of anything as it was so watery. Told the waitress gravy was watery and in all fairness she asked if I wanted a new carvery which I said no as I was half way through it. She brought new gravy out which was just as watery and didn’t make it any better. Won’t be rushing back. What a waste of money!!

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Amanda C . 2025-01-09

MORE AT TripAdvisor

Good menu and the best carvery around

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Corinne Arrowsmith . 2025-01-08

MORE AT Google

Just had a carvery today at lunchtime using the voucher. Brilliant value for money. Been here a few times and never been disappointed. Food was hot and fresh and very tasty. The bit that stood out the most though was the lady behind the bar taking the orders with blonde hair and a ponytail. As a customer service advisor myself for many years I look for good service. Her cheery manner and the way she greeted every customer and how she spoke to them was spot on. Very nice member of staff.

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jane wright . 2025-01-08

MORE AT Google

I enjoyed my experience and the food was great. The service was brilliant especially Keaton and Louis

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lexie Sullivan . 2025-01-06

MORE AT Google

Vegetables at carvery were only just warm. Two friends ordered fish/scampi and chips and waited over half hour. No member of staff came to ask how the food was. The restaurant was not busy at the time but service poor

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Carol Stunell . 2025-01-05

MORE AT Google

All you can eat breakfast, how can you beat that

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Paul Morris . 2025-01-04

MORE AT Google

Good carvery, good prices. Only critique was the Apple Pie got served with a very small portion of custard, would've been much better with more.

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Jack Hall . 2024-12-29

MORE AT Google

I left a review a couple of weeks ago to say how loud the music was. However, we came on Boxing Day as a large party and have to say it was brilliant. Well organised good service and food and not noisy at all. Several of the party said we will have to do it again next year. I think we will be back before that. Thank you

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samantha willacy . 2024-12-28

MORE AT Google

Food took a while to arrive but was offered refund when it eventually came. Was very tasty though.

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David Ford . 2024-12-27

MORE AT Google

Staff were really friendly and polite. Food was delicious. Possible improvement a little more room between our table and the next. U would struggle if 4 on each table to get in and out. We went on Christmas Day

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Emma Renton . 2024-12-26

MORE AT Google

Used app but ended up going to bar to chase after 20 mins,meals not arriving at same time, no apology from staff

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Amanda Dunne . 2024-12-26

MORE AT Google

We (a party of six) had lunch here on Christmas Day our reservation was for 3.30pm, we arrived a little early and the restaurant was very busy, we managed to find seats in the bar area until our table was ready. We didn’t have to wait long before a lady showed us to our table and our preordered starters were served to us, which we all enjoyed. Then we went up to the carvery for our main course, a selection of beef, turkey and gammon were available including pigs in blankets and nice selection of vegetables and potatoes which were lovely and hot. Then a nice selection of desserts which were also preordered, the staff were very friendly, attentive and did a marvellous job of looking after all of us. Throughly enjoyable, Thanks to all of the staff for everything and Best Wishes For 2025.

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Richard Helmn . 2024-12-26

MORE AT Google

Brilliant service, thanks to Alex for helping with our meals.

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Noel Eckton . 2024-12-23

MORE AT Google

Good carvery! Laura is a brilliant waitress always smiling and happy to help xx

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Gaynor Fields . 2024-12-22

MORE AT Google

SUPER COOL PLACE I LOVE THE FOOD AND KATIE HAD GREAT SERVICE

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Charlie Howson . 2024-12-22

MORE AT Google

We had a family Christmas lunch on 21st Dec for 16 of us. I cannot rate this high enough for the excellent carvery, pleasant atmosphere, helpful staff and value for money. Thank you.

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Susan Mary Brown . 2024-12-22

MORE AT Google

I took some elderly tenants for Christmas dinner (18 if them) and we had a fantastic time. The service was wonderful Kim made sure we had what we needed and the staff could not have done anymore to help us. The food was hot tasty and plenty of choice. This is our 2nd year celebrating Christmas at the Farmer's and we will be booking again for breakfast and lunch throughout the year. Thank you to all the staff.

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Jacci Hutchinson . 2024-12-22

MORE AT Google

Yes the farmers has been massively improved inside and out but it's the same old story. The food isn't great I had a messy Philly burger the beef patty was hard and not very nice the chips have improved though? Tables took way to long for someone to clear and when they were it was one plate one glass at a time. The chickens in the sharer was over done and the pizza was burnt at the bottom. And when we ordered the main meal it was pretty quick however the pudding took at least 25min to arrive and had to ask three times were they were. The last time we went before it was done up awful food yesterday cheap but even spoons food is better than this. Won't be back again however apart from the food the server Natalie was brilliant

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Steven Bamber . 2024-12-22

MORE AT Google

Lovely meal and great service from Katie

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Lee Schofield . 2024-12-22

MORE AT Google

Would highly recommend The Farmers, either breakfast or carvery, the food is delicious. The staff are really kind and considerate- nothing is too much trouble.

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Cath Wilky . 2024-12-21

MORE AT Google

PRE CHRISTMAS FAMILY GATHERING. Prebooked table for nine ready on arrival, very happy with layout and setting, plenty of room to get in and out. The recent refurbishment is great, fantastic relaxed atmosphere. Once order was placed, food was served quickly and piping hot, it all looked and tasted great. All staff were attentive, polite, friendly and courteous. All meals competitively priced, we thoroughly enjoyed our visit and will be back again soon. Highly recommend.

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Heather Paynter . 2024-12-19

MORE AT Google

This pub has recently been fully renovated and I must say, it was well overdue. Both the interior and exterior look so much better. I visited yesterday, a mid week day, for a carvery. I noticed more staff on duty than previously and the majority were more mature in age. The place was well organised, well run and staff were both helpful and friendly. The carvery offered a couple of meat choices and there were plenty of vegetables to accompany it. If I were to offer any kind of constructive criticism - & it is only minor, the vegetables, although on a hot plate, were only luke warm. All in all, the atmosphere, environment, food quality and service were all very good. There is now more vegetarian and vegan choices on the menus too, which is great. There is outdoor seating, which will be ideal during the summer months, a large car park too. This is a place that I will return too, when in the area and I will recommend it to others.

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Me 66 . 2024-12-18

MORE AT Google

Really enjoyed it, top carvery. The waiter Aaron power was outstanding the way he brought the pigs and blankets out was amazing. Everything from happy smile, kind service and joyful attitude was perfect. He is one of a kind and farmers arms are lucky to have him

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Isaac Whitham . 2024-12-18

MORE AT Google

Service quite poor. Not the staff's fault as they seemed young and inexperienced. Poor management maybe? The food was very good.

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James Thomas . 2024-12-17

MORE AT Google

Visited on the night of Tue 17th December great carvery and burger. Good price. We will definitely return. Feeling very full.

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JustASmallTownGirl . 2024-12-17

MORE AT TripAdvisor

The stuffing is the best ever had

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tom davo . 2024-12-16

MORE AT Google

Alex served us today very nice guy.

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Marc Pearson . 2024-12-16

MORE AT Google

Alex was very friendly and helpful taking our food order . 👍

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Alison&cliff Walker . 2024-12-14

MORE AT Google

Great atmosphere and fantastic friendly service from Alex.

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Silly Strickers . 2024-12-13

MORE AT Google

We went for the Carvery lunch on Thursday 12/12/24. The atmosphere was great, the food fantastic and the staff were really good at their job. Friendly people who couldn’t do more for you so you have a great experience in the Farmers Arms. We tried one of the draft beers on offer from Brew Dog called Hazy Jane, just try it …! We will definitely come back again! Thanks and hope you all have a great Christmas. Kind regards Karin.

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Karin van Kersen . 2024-12-13

MORE AT Google

Alex was a quality waiter he’s kind doesn’t just take you stuff away and give you food but he talks to you for example football wonderful staff and the food is spot on

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reece threlfall . 2024-12-12

MORE AT Google

Thank you to Alex for bringing my pizza. Definitely the best pizza I've had for a long time. I even ate the crusts 😋 Hubby enjoyed the roast with plenty of meat. lovely experience will be back again before to long

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alison mitchell . 2024-12-12

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British
outdoor_seating_187247takeaway_187247delivery_187247

Food really good, especially the small fish & chips. Food, wine reasonably priced.

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4.0

1379 Opinions

location-icon15 Midge Hall Lane
British
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Arrived unannounced and there were 2 tables with people sat at them. Was welcomed quickly and seated quickly. Drinks order taken quickly and brought to table quickly. Menus given (however was not offered a child menu so presumed there wasn't one) Food order taken in a timely fashion, 2 burgers and a side of onion rings. The menu, I imagine should describe what comes on the plate, so with that in mind, the particular burgers ordered didn't mention onion rings (other burgers on the menu did) so I ordered the side of onion rings, which from memory were circa £5/£6. A family arrive without booking and are dealt with pretty quickly, but I overheard them offer the menu plus a children's menu. So I was quite annoyed about that, as I knew my 12 year old wouldn't have eaten a full adult portion. Our order was already in about 10/15 mins prior to this, so didn't raise the issue as I felt like it was too late. Our burgers arrive and each burger had 2 onion rings on top and I mentioned immediately that I only ordered the side because the menu didn't specify they came with onion rings. I felt this went ignored upon delivery of the food. The chips were great. The burger bun itself was greasy on both the chicken and beef burgers due to the onion rings with grease dripping out of them, on top. So fingers/hands were immediately greasy upon touching it. Tasted fine, but greasy. The side of onion rings literally had pools of grease under them on the plate, but were crispy enough and tasted fine. When I went to pay, I again mentioned the onion rings were only ordered as they were left out of the description on the menu and all that was said was it would be fed back. No actual apology or deduction of even a nominal amount to make up for the additional, unnecessary spend. (I get that it was only 5 or 6 quid, but that isn't my point) the wireless/contactless payment terminal also dreadfully slow, which wouldn't normally have been much of an issue, but the onion rings were still playing on my mind lol. Unlikely to return as other options available within same price range with better service. (That isn't an attack on the 2 servers that dealt with us, as they were both pleasant enough, but raising an issue twice whilst keeping my annoyance back re child menu and greasy food... and the fact my daughter left a little less than half the burger, I didn't leave feeling that they acknowledged the fact I had a larger bill due to no child menu and main menu being incomplete) I have given an average'ish, rating as it was an average experience.