The best restaurants serving British food in North West

We received someone else’s order instead of our own as the restaurant had not clearly labelled the bags; we called to tell them this and they said they’d send us a new order. We waited for a further 45 minutes and after multiple calls they then told us they were too busy and couldn’t issue a new order until we gave them the other order back to them which is totally ridiculous as this was not our fault at all and we have been left without or an apology! Won’t be ordering again :)

Visited Chesters for lunch. The staff were all pleasant, After reading through the menu decided on fish and chips [£10.95] and coke. I didn't order the small portion as I was hungry. When it was brought to the table I've never seen such a small piece of fish and queried the portion size as I thought they had brought me the small one. But they hadn't. I can only assume the small size would have been half a fish finger. On paying I noticed they were charging £2.30 for the coke. It had said on the menu £1.95. When I queried the price I was told the £1.95 was for coke on tap and I'd had a can. RIP OFF PLACE [Or plaice}. AVOID

It's a chippy but this time we have meat and potato pie, steak pudding and chips, peas and gravy every thing was just right, we'd go again tomorrow.

This is the worst chippy I have ever been to. The chips are not fresh and are greasy. The fish was hard and again greasy Absolutely awful

Don’t get delivery it was freezing really poor and because it was Uber no way to claim, very disappointed. Totally different when you collect

Absolute joke I got threatened in there so called the police I informed the landlady on the night and dhe does nothing.. go on there a week later to be told I can't get served

Love a good speedquiz so thought I’d give this place a try as local to area been in 3 different occasions now and have come to realise it seems to be a fix in who wins. My friend was first in the quiz up until the last few questions which he got right yet it seamed all of a sunder a group of young girls came out of nowhere and apparently won by 1 point and funnily enough these was sat with the quiz guy for half the night. this also happend on another ocaasion and i head other teams shouting out about it being a fix as the same had happens too them . This seems to be a quiz on how little you are wearing and unfortually not how cleaver you are.Not very professional for such a great pub

Nice and cosy spot. Orders were taken promptly and waiting staff were very pleasant. Very family friendly if you have little ones. Fairly busy when in there and no delay whatsoever. Highly recommended.

We arrived anticipated lunch with our daughter and son in law would be lovely. Pulling up the building looked beautiful and very festive. On arrival we sat waiting for our drinks order, nobody approached. Eventually we got the attention of a lovely waiter..he took our drinks order with a smile. After that things got laughable..we ordered food starters and main meals..starters arrived after around 20 mins..all okay. Main meals then took one hour 15 to arrive after chasing numerous times. On arrival it was inedible..cold and very disappointing. I asked to see the manager he apologised and said it was because he was on his break. The food was sent back and we were told that its the kitchen staff and it happens frequently..there would be no charge. I didn't ask for the no charge we would rather have a lovely lunch..the restaurant is really beautiful..but dear me the food looks like it was microwaved from Iceland..and that's flattering.

Stopped for a bacon and sausage barm. I was hoping the sausage wasn't a run of the mill catering type but I was sadly disappointed. I do understand that to keep prices low some cafés have to buy cheaper produce but I'd rather pay a little more for quality food. Staff are lovely but won't be stopping again.

We paid £33 for three lots of fish and chips When we got them home and opened them we found that we had one very small fish and one regular sized fish portion that had been cut down the middle and battered to be shared between our two remaining lots. We rang the shop hoping for an apology, but were told that the fish is sold on weight and not on size or shape. I wonder how many portions would be sold if they were sold as “half fillets”. Oh and the owner wasn’t impressed when we said we would leave a review and let customers make up their own minds. I only wish we’d looked on trip advisor before choosing where to get our fish and chips from as it seems like a lot of people get ripped off! Anyway, I like to be fair so see the photo and make up your own minds before buying.

I enjoyed a pub grub meal here although not cheap. The weirdest thing was when I asked for another drink there was no table service - I would have had to go to the bar again. The food was tasty though and the decor light and modern.

Fuimos hoy. Nos cobraron de más por un sándwich de salchichas. Las salchichas eran asquerosas. Lleno de piel muy dura. En realidad casi envenenan a mi amiga que después de decirles claramente que no varias veces que no podía tomar el té debido a la alergia a la cafeína se le dio una olla de té y no té de menta que es lo que ella pidió. La actitud del gerente era indiferente en el mejor de los casos. Pedimos que se lavaran las mesas. La chica roció rápidamente la mitad de la mesa y dejó el resto con manchas de salsa de tomate puestas. Fue asqueroso. Tuvimos que esperar mucho tiempo para el servicio y eran simplemente indiferentes. Simplemente no vayas aquí. Higiene muy pobre.

I really don’t like giving poor ratings because I recognise the difficulties in the hospitality industry at the moment but there were few saving graces here. The Mollington Banastre used to be one of Chester’s best hotels and excellent lunch venues but I hadn’t visited for years. When I saw a voucher on offer for afternoon tea I bought one for my wife and two friends for a trip down memory lane. What a disappointment. The dining room was empty but for us and lacked warmth and atmosphere. The food offering was incredibly poor. The sandwiches lacked taste and imagination, the scones were small and along with the cakes looked and tasted as though they had been bought up the road at Morrisons. The only positive was the service which was good. Afternoon tea isn’t necessarily a good guide to the main aspects of a hotel but the quality and ambiance we experienced give me concern. It will be years again before we choose to come back.

Superb setting by the river and easy access from the the M6. The menu offers a wide choice of food to suit everyone with a very good specials board