Based on 35 opinions finded in 1 websites
Based on 35 opinions finded in 1 websites
Nº 207 in 234 in Rossendale
Nº 32 of 35 British in Rossendale
Opinions
Delicious food! One of the best takeaways in rossendale and certainly the best fish and chips place I have ever been. Clean, fresh & modernised menu.
Sara R . 2024-08-31
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Best fish and chips I've ever had. Crispy fish batter and fluffy cooked chips plus excellent mushy peas 10 out of 10 👌😋😋
Michelle O . 2024-08-26
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I've heard good comments about this chippy, so yesterday I decided to give them a chance to show me how wonderful their food is. I ordered a regular fish and small chips to take away. After the short drive home I opened the box and got stuck in. The fish was good, a nice thick piece of cod, but unfortunately spoiled by the thick, hard batter. I can't ever remember being served a fish in such an unpalatably thick batter. Needless to say, the batter went into the bin. The chips were okay, nothing to shout about, just okay. And the price? £9.00, which is the most I have ever paid for take away fish and chips. Maybe I chose the wrong day, the one day each week when the batter man is on his day off? Disappointing and I had expected something much better. We no longer have a quality chippy in the valley, such a shame.
Jeff R . 2024-08-07
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We dropped in for fish and chips on our way home from Hebden bridge today . The fish was delicious , tasty chips the nicest I’ve eaten for some time . Will definitely call again when we are in the area again Even Reg our dog got a free sausage The locals are lucky to have such a good chippy
meeshmoll . 2024-08-06
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We have been visiting Kay’s for nearly a year, during this period the fish has remained a consistently high standard. We pass several other fish and chip shops to get to Kay’s, and it never disappoints. We have met several members of staff and they are so friendly and chatty. Maybe slightly more expensive than other chip shops but the quality is worth every penny.
Anthony M . 2024-05-29
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Ordered fish and chips x2 My Fish tasted funny as well as both being overcooked , hard chips not nice Sadly won't go again had to leave most if it 😕
collette f . 2024-03-20
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Had to go out my way to stick a review out there on this one as good businesses deserve to well! Discovered this absolute gem last night and had the salt & pepper shredded chicken box with (literally) THE best curry sauce I have ever had and the Sticky Chicken bowl was a taste sensation! All the ingredients were extremely good quality and you could tell everything was so so fresh! Cant recommend this place highly enough! The food was restaurant quality ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Look forward to trying some more of the menu! Keep it up guys, great job!
Tom B . 2024-02-04
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For the price, you could eat in a restaurant! Just very average, fish and chips nothing special and small portions....but I suppose the owners happy!
Samuel P . 2023-11-10
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Before even entering this establishment we were greeted by what I can only describe as Hayley Williams from Paramore saying “if you’re looking for fish and chips, we are closed” with much disappointment she then just walked inside! We had been ringing the shop since 19:00pm and got there for 19:30 to see if we could order there instead. The sign on the shop stated that the restaurant did not close until 20:00pm. I have worked in retail and know that if it states the kitchen closes at a certain time then you do not close until then! Very unpleasant experience.
Micheal S . 2023-08-19
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Two Vegan orders. One with salt and pepper chips and one with Cantonese chips. I kid you not what we received was chips with Sriracha sauce drizzled on top. The potions were lunch sized. They missed stuff off the order and our order was 35min late vs the collection time. Staff were unhelpful. Avoid, avoid, avoid - terrible food, poor value, poor service.
Gabriel I . 2023-05-05
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We decided to try Kays sharing box, we collected, drive less than ten minutes away sadly food was luke warm.. The pork was ok the rest I was disappointed, the nugget things ( not sure what they were I guess chicken) were hard and chewy bit tasteless Sadly I have had an upset stomach since early hours, as only had toast it had to have been this food
Shev64 . 2023-04-07
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Katsu fish and chips was fantastic. Wife had sweet and sour chicken which was great and my daughter had a kids sausage and chips with gravy. Really tasty food and great portions.
Excursion58634086442 . 2023-03-11
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Food was stone cold , to salty to eat was not edible , staff un helpful and rude when complained , food completely missed off online order refused any help when phoned , avoid this place at all costs , also portions of poor food are terrible
gavincR3236PL . 2023-03-06
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Best fish and chip shop in town hands down! Fish tastes fresh, good portions and quick service and I love the presentation of the food in the lovely boxes. The team at the shop are all friendly and seem in good spirits.
C698YGtracyt . 2023-03-06
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Definitely back to normal with beautiful dishes. Fish was fantastic, quality wasn't compromised at all.
Cherryberry10 . 2022-12-13
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Have ordered from Kays for quite some time. Fish was more batter than fish and was around 2 inches wide, less chips than usual and the curry pots were nowhere near full. I always try to help small businesses but when the price you're paying does not match the standard of food then it's time to move on and try something else.
Cherryberry10 . 2022-10-13
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Kay’s fish and chips are good. They offer a delivery service which unfortunately is via Uber and that is where the problems start! Apparently I should have been sent a PIN number to be able to get my order. I did not receive this. Therefore I had an Uber driver on my doorstep refusing to give me my order due to the fact I had not been sent a PIN number. I very nearly lost my order and therefore my money. If you are going to subcontract a delivery service, can I I suggest you use one one that actually does deliver! Maybe just eat? I resent being told that I cannot have what I paid for! Obviously I have made a formal complaint
Maureen A . 2022-09-23
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Kay's is our "local" chippy and I think it's brilliant the time and effort that Marcus has put in to take it upmarket. When it first started i was generally good, although on the odd occasion you could end up with a portion of what felt like concrete chippings. After the revamp the chips were nice and thick as was the fish. one portion is easily more than enough for one person. However......despite the effort that has been put in I have to say the quality has gone down. 9 times out of 10 the chips are undercooked and floppy. I can't understand how they're struggling to get the basics right. The fish is super chunkly and flaky, clearly high quality however again, because it's thicker than average it needs cooking for a bit longer. Also in my opinion it needs more batter. Nobody is having a chippy to be healthy but the batter is way too thin. In short I think the cooking needs to be upskilled. Also FOR GOODNESS SAKE, the barmcakes need to be BUTTERED when you make a chip barm. Otherwise its way too dry. Full kudos to Marcus for going upmarket but the basics need sorting.
AmreenK109 . 2022-09-18
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This used to be such a great Fish & Chip shop . We had Fish and Chips for the family on Friday, it was the worse we have ever had from this shop or any other. The staff were on a different planet ! Very poor, there must be a good chippy somewhere in Rossendale !
Discover440546 . 2022-07-23
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Got taken to this chippy by a work friend. It's good chippy without tasting greasy and over cooked. Loads of good food options and tasted great.
Sshas22 . 2022-03-30
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Been 4 times I think now. Click and collect. Food cold. Last visit we were only given one bag and there should have been two. The first bag contained one portion of fish and chips which were already cold and particularly awful. We collected the...
Subtitles . 2022-01-31
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Second delivery via Ubereats and I have had two delicious meals. The fish is beautifully fresh and the batter , firm and tasty. Chips just scrummy as were the mushy peas
scp1969 . 2021-11-06
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Possibly worst fish and chips I have had, no wonder no que on a Friday T Time. Cannot understand how they can serve rubbish like this, I can inly think staff have poor eysight not to be able to see how bad these were.
petermH354ZZ . 2021-09-17
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Fish smelt and tasted off! Chips under cooked and to make it even worse girls serving didn't seem to know what day it was, also very expensive for what it was....Aviod !!!!!
694MrsO321 . 2021-07-24
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We use to absolutely love Kay’s for our weekly F&Cs but sadly it’s gone downhill rapidly, ever since they started catering for online deliveries via a few of the well known apps it’s not been the same. The last F&Cs we got from here you...
Buzzclarets79 . 2021-06-29
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Haven't had Kays for a while, used to use weekly and decided to order as a treat as had friends round. Wasn't too impressed. Ordered fish and chips 2x ended up costing over £20 with Uber cost in top and wish had saved my money....
nicolahF3949BU . 2021-05-26
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After lots of recommendations we decided it was time to try Kays. So glad we did, will definitely be going again. The chips are perfect and the gravy was just so yummy and thick. I went for the scampi and it tasted so fresh and...
Faye B . 2021-04-06
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Ordered in Feb, ordered fish chips & gravy, 2 chips and halloumi fries. They forgot the halloumi fries hadn’t put it on the receipt so meant one person was without their meal. The food that did come was really tasty and good sized portion was...
Anon71295 . 2021-02-23
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Always get a great meal from here regardless of what we order. Best in the valley, consistent and excellent quality with good sized portions. We would recommend to anyone.
Michael B . 2020-10-25
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Definitely the best in the Valley without a shadow of a doubt! Staff super friendly. Battered black pudding is a must to try!
Joannadurrant . 2020-09-24
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Since moving to the area in Feb 19 I’ve been trying to find a really good chippy, been using a well known one in Crawshawbooth but since lockdown we started to use Kays and we will not now go anywhere else. You can order and...
Buzzclarets79 . 2020-09-14
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3 rd visit to Kays, hard to find a good chippy in Rossendale that is consistant, I like my fish done slightly longer than the norm, they have no problem doing this for you and the service is very good. The fish has always been...
peterwV4084PW . 2020-09-03
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This Friday I had my first Kay’s Chippy Tea! As I wasn’t very hungry I just had a small portion of chips and peas. They were delicious 😋 We placed our order online, very easy to do. A great choice of food was on offer....
Fifik27 . 2020-08-23
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Wow what a gem, best fish and chips ever - we ordered and paid online, collected 15 mins later and it was delicious. We went with the medium portions (small and large also available) and there was plenty, loads of flesh on the fish and...
stevewK5875EF . 2020-06-12
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Wanted this to be a good review as their online booking system is very good,although they need to take down the old website to prevent confusion. Credit card payment and a choice of pick up times available online. Clean and tidy chip shop. Problem was...
RedTedd . 2020-05-15
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101 Opinions
6 months I've been getting food from here and not one bad dish have I had.. amazing everytime 👌🏻👌🏻
42 Opinions
The pub is in a lovely spot, and has had a beautiful refurbishment, unfortunately that’s where the good points end. The food is shocking. Served on chipped plates for a start with an abysmal side of wilting and browning ‘salad’ - literal leaves, and undercooked chips with zero seasoning, Not even offered any salt. Asked for sauces and was supplied literally two tables spoons of ketchup between 2 people. I regret not taking a photo to share, but how anyone could serve that and think it was acceptable was beyond me. If you want to have a lovely meal at a pub with a great atmosphere, stick to The Oxford! I definitely will be in future.
1606 Opinions
10.10.24. Arrived for lunch. Starter was great and presented well ( see pic ) . Service : appalling. Cutlery for the main course was dumped on the table ( both sets dumped down together while the server walked off ) . Ordered a drink and had to wait 5 mins whilst staff were stood laughing and joking behind the bar ( the pub wasn't busy ) . Main course: i ordered gammon . The pineapple looked as if it had been been deep fried and was swimming in oil, the mushroom was under the gammon and looked disgusting . No one came over and asked how was our meal; if that had happened , I would have showed them my meal. Overall : terrible and never again . I've been coming to the Whitchaff for over 45 years and this was the worst meal I had ever had .