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The best restaurants serving British food in Middlesbrough North East
51 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
593 Opinions in 2 websites
Me and my friend visited the Dickens Inn pub for lunch. We are students at Teeside University and regularly visited the Dickens. We were greeted at the bar by a man called Mario that seemed to have a nice attitude and welcoming but that very quickly turned. We ordered our food at 12:20. I ordered a ham and cheese panini and my friend ordered a chicken wrap. As we are student we only get 1 hour dinner break but usually we have more than enough time to eat. We waited patiently till 12:45 I then went to the bar and asked where the food was. The staff member Mario then rushed off and came out and shouted from a far distance “2 secs!” I then went back outside to my friend. It then got to 12:55 and we decided there wasn’t going to be enough time to eat and get to my next lecture which was at 1300pm. We then went to the bar and requested a refund as food shouldn’t take this long as it is a pub on campus I would’ve hoped food would be delivered in a more timely manner. The staff member (Mario) shouted from a distance again shouting “Oi, girls” we looked round in shock we had just been called out so rudely as he had the food in his hands but by this time it was too late, we explained to him we didn’t have time to eat it, he then turned around and walked back into the kitchen with our food. Mario then started slamming objects down shouting to his colleague that we wanted a refund in anger which made me and my friend quite frightened and uncomfortable when he did this. He then started waving his arms in the air making us feel scared. His colleague then came round the bar and gave me and my friend a refund in cash however I paid on card but didn’t get given the option for a refund via card. A scary and belittling experience for two young students.
302 Opinions in 2 websites
Was out yesterday for a drive and decided to find somewhere to eat and we weren't disappointed. Fantastic food with a relaxing atmosphere..The staff were very accommodating, nothing was too much trouble. It was lovely not to feel rushed, so we were able to enjoy our meal and I had a cuppa..The sunday lunches were tasty and hot, I had half a chicken ( eyes too big for belly lol ) and my partner had the beef which was falling apart it was that succulent plus it was very affordable. Would definitely go back. Lovely clean loos too.
222 Opinions in 1 websites
I must say that I was really disappointed. I ordered a shellfish paella which cost £19. It came in a small bowl. The rice was a sticky long grain rice with no rich colour to it. It had some shellfish in but it was so bland. It didn’t even look like a paella. Very disappointing. Staff were lovely but sadly I won’t be going back.
10 Opinions in 1 websites
I had Lasagne and Chips and it was bloody gorgeous, big portion aswell, washed down with a mug of tea 😋😊,I'll definitely be back .
63 Opinions in 2 websites
Says open just been round the back and front not opened false advertisement also phoned and no ans not very good
4470 Opinions in 4 websites
Rude manager. Called to check for milkshakes and told us to come over. After we came over she said the machine just broke and was rude on top of all. Absolutely pathetic. She needs coaching on how to be a manager no customer experience what so ever.