The Old Poste House in Middlesbrough

I’ve just got back from an experience that I can only describe as surreal . I took my granddaughter down for a spot of lunch as I remember them having a ball pool and soft play . Can’t fault the service or the food but all through my stay I could hear two men sat beside me and my under two year old granddaughter . What can I say , they could have sat anywhere but no they sat at the entrance to the kids area and spoke very loudly so everyone could hear . I know know about the fuxxxxng , Mrs and the fuxxxng dog she shouldn’t have got and how fucxxxxg useless she was . It was disgusting to say the least . I was about to complain to the manager when after listening a bit more I realised that he was the manager and the younger person was also a member of staff on his day off . WOW , I wrapped up my granddaughter and left . Some might say this was a pub but it was 13.00 on a Friday dinner time and the only other people in the place were a family with an 8 year d daughter who were hotel guests . Just a warning of what to expect so if you are thinking of visiting with your kids please make sure you take your earplugs !!!!! Obvious to say I think I’ll give the place a wide berth for a while

Strange place - from Reception you have to walk outside to get to the bar/restaurant which turns out to be a massive room with a very high ceiling: not what you would call a cosy place. Asked to put everything on a tab but the staff insisted on taking the credit card and keeping it at the bar till the end of the meal. I refused to let the credit card out of my sight as I've heard some terrible tales about fraud so paid for everything as we ordered. Not a good start. The staff didn't seem very interested and communication was very minimal. The food itself was not bad but very ordinary. Don't think we'll be back.

We had an amazing meal tonight with all the staff wishing us a happy anniversary for our 1st anniversary in 3 weeks time. The staff here are amazing. All so kind and thoughtful and willing to help Thankyou all so much.

Really really slow service. Not the servers fault who were very apologetic. We asked for e erything to come together starters and mains 2 starters came out then we had to wait for our mains . It was 2 hours for the meals to eventually come. Then had to wait again for kids desserts to come e en though they new what it was as ordered 2 hours previous Avoid unless empty then you might get served

Been afew times up to now with being new to the area. Food very good friendly place to visit. The person/ member of staff which made our experience amazing and deserves a 5star rating is Charmaine an amazing person very helpful.

Been Here For A Whole Week With My Partner And We Don't Have One Bad Thing To Say. The Food Was Always Made To Perfection And With Me Being Fussy I Still Ate Everything As It Was Beautiful. The Staff Are Very Friendly And Welcoming. Constantly hard Working, Didn't See Them Stop From Open Until Close. There Was A Wedding On While We Was Staying And The Service Was Still Spot On. Even With The Kitchen Been Busy On That One Day We Didn't Have To Wait Any Longer. Thanks For An Amazing Week, See You Next Year Xx

I attended with my family, aged from 2 weeks to 82 years. This was supposed to be a special meal for a 60th Wedding Anniversary and we had family from different areas who attended. The meal was “warm” with burnt roast potatoes but otherwise ok. The staff appeared oblivious with bar staff stood eating monster munch while we were waiting to be served! The waitress also had a terrible attitude and never cracked a smile. She started collecting plates while some of the party were still finishing their meals but the main issue was we were being charged for a meal we didn’t receive. We tried explaining to the waitress who could see that one of us did not have any food, who told us in not so many words that we were lying! She would go away then return with the same attitude and proceeded to raise her voice and argue. This was throughout our meal and carried on for about an hour with tempers fraying, in the end I asked to speak to the manager. We heard a loud shout, looked round and found a large man bounding over shouting. Some of the little ones were scared of him so they were taken out. He came over to the group as though he was looking for a fight!. In the end he did listen to us and we received a refund for the meal. This could and should have been resolved with no upset to my family. They all managed to ruin what should have been a celebration for a lovely couple. Never again, the staff had the compassion of faulty towers, without the laughs and after seeing the manager who apparently is also the Chef at the helm I’m not surprised. There are so many other places to eat in Middlesbrough and I would whole heartedly recommended you eat at one of those if you want an enjoyable experience.

What a dreadful place. I would never eat here again. We ordered 2 portions of fish and chips with mushy peas and 2 portions of lasagne. The fish and chips arrived first without the peas.When I asked where the peas were they said " Oh we haven't got any but you can have baked beans" The fish batter was nearly black and the chips were even worse. The lasagne arrived 20 minutes after the fish and chips and was just about bearable. We went in the next night for a drink as we were staying in the hotel next door. There were kids running around completely out of control, climbing over furniture spilling drinks over tables and worse Further more there was a chap vaping whilst others were eating. The tables were that dirty I had to fetch someone to clean one before we could even sit down. The only reason it got two stars is because the price of the drinks are reasonable. I would warn everyone to avoid at all costs.

Cozy tent, with life music and a nice space, although the chairs could use replacing, sitting was a crime, everything was possible, sofas, high tables with chairs, sitting areas and tables with (bad) chairs, but very noisy by Dutch standards. You could also play darts (of course). Only drank during the day.

Fawlty Towers at best Reception fine, polite and efficient, Spa staff polite and efficient…. That’s where it ends unfortunately. The staff in the Poste House have not one clue regarding customer service, less than amateurs is all I can say. The only one who seemed to know what happens in these places was the lad taking table orders, as for the rest…. Stick to burger vans if you’re lucky.

Great atmosphere, friendly welcoming great place to visit

First time in and great atmosphere, wil be back again

very rude staff, they was a lipstick stain on the glass so it obviously wasn’t washed properly and they gave us a very rude look when we asked for a new one

Went for a works dinner on a Friday. It was empty, no one else in the whole place. Half of the menu was unavailable for selection, including the parmo.... Come on. Went for the chicken sizzler, it was just ok. I would say not worth the £15 price tag. The lit up darts board was good though! Plenty of parking too. The venue looks smart and the wine walls are impressive but our experience was a disappointment.

Very friendly staff and excellent food.

Me and a work mate have stayed here all week, the food in this place has been amazing. I can't fault it and the service from the staff has been amazing.

Mediocre food. My veg was barely cooked. Meat so so. We were 3 groups ordered together. The food came 10 mins apart. Go figure.

Met up with a relative who was staying at the adjoining hotel early on a Friday evening for a couple of pints and a meal. Had fish and chips. Good portions and very tasty. Service was speedy and very good. Good choice of beer and the IPA was very refreshing. Intended to have a bit of a catch up but unfortunately, this was cut short due to the intrusive loud music being played by the DJ. There was hardly anyone in the pub but music so loud we couldn't hear each other at all. Such a shame.

Went for Xmas lunch.Food was very good.Noisy atmosphere because it was packed.

My first time away from home for a Christmas dinner I was very sceptical, because I do like my lunch at home, but from start to finish service was impeccable me and my wife are a bit of a foodie, and the food quality was excellent could not fault, anything at all I will be there every year from now on I have it in the bar area a few times before this and the food is excellent don’t believe all the reviews A pat on the back to all the staff for Christmas Day

Works Christmas do, was a good night and would recommend

Great place for a night out with friends.

ABBA, NIGHT ABBA was ok but so loud, it was unbearable, when the food was served the music was still to loud that I could not hear the person next to me, bass was on max. Food small portion of very poor quality. Chicken dry, parsnips under cooked, carrots good, sprouts not bad, Yorkshire flat and tastless. A few roast potatoes not bad. No mash, don't know if they had run out. My wife has an intolerance to black pepper, we called well in advance, and we're told that they would not use BP that night. When the food arrive, they had just removed pigs in blankets, stuffing and roast potatoes. No alternative given. We will not go back, it was terrible.

Food was good. No real atmosphere and a little bit chilly

Great food and lovely friendly and helpful staff.

Really impressed, as a vegetarian, I had plenty of options to choose from, you can build your own meal and add your own vegetarian I option, and they have wine clearly marked on the menus. Food was good. Service was great, thanks to Lisa, the deputy manager, who was very friendly, helpful, and offered to get our drinks for us too. Great atmosphere cos I love sport and they have sport screens everywhere.

We had a few drinks in here, nice easy atmosphere

Very good steak frites, and reasonably priced.

Very, very rarely eat at anywhere like this as I don’t trust the staff to foster the processes in place to stop cross contamination. So it was 17:30 and I decided to order a vegan option- rice noodles, tofu and black bean sauce. Staff were polite and went into the kitchen to ask if it was definitely SFV. Asked for a portion of ‘hand cut Chips’. Paid my money and took table 6 as I was only waiting to collect food to go back to room. At approx 6:14 (45 min wait) a rude male, member of staff said ‘you can’t have the noodles as we’ve none left’ he went on to ask if I wanted the chips and asked if I wanted anything else, then told me the steak was good. I explained I was a vegan and was laughed at. No refund was offered upon bringing this to the wonderful staff member at the till. The female staff member refunded me, save for the chips. I asked if I could have 2 portions on account of waiting 45 mins. She said yes and sent someone to inform kitchen. Within a matter of 3 minutes, the same male staff member walked up to me with a takeaway container, the white lid, literally covered in greasy finger marks. I asked if this was two portions of chips, he said yes. I asked because there was no weight to the product. Upon opening it, I spilt whatever grease it was, all over my jeans. The box contained 13 chips. 13! They were cold, they were burned and they were greasy and soggy. This is similar to cooking chips in oil that’s not hot enough and they just boil in oil. Probably my fault as I don’t usually put cheap product or any oil into my body, thank goodness the manager walked by- she took them from me and asked me what was wrong! No words were needed when she saw inside. She took them into the kitchen and I just walked off. I paid £15 for noodles and chips. I got a £10 refund and so paid £5 for nothing. I wouldn’t allow my dog to eat from this kitchen. I know this review is scathing and that’s because I don’t review anywhere as there’s only a very small circle of establishments I trust. Two are fully plant based and the other serves meat, but has amazing procedures to combat cross contamination. I am glad I did not put any of the fatty, greasy, limp, soggy and burned ‘hand cut’ chips into my mouth.

Good Food and Beer. Good Prices

We stayed at the Sporting Lodge and used the pub for a night of drinking and also for breakfast the next morning. Bar staff were great, very friendly and chatty. The bar manager runs a great team and I would recommend here if you stay at the Sporting Lodge.

Nice and fresh food, nice portions, good for value, nice friendly staff and nice clean place too.

Generous portions of tasty food. A good pint of Guinness

Ordered a pulled pork burger. Had to remind staff twice about my order. After 1hr and 10 mins it arrived and im sorry it did. Chips were burnt and the burger was so burnt on the outside that i coldnt cut into it. The inside had to be scraped out and it was just warm. Definately a frozen burger that had been microwaved. Disgusting. When i complained to the waitress she simply laughed and walked away.

Awful experience from start to finish. Would never eat here again. Girl on the bar was clueless. Food came we ordered ribs. Absolutely terrible. Ribs were freezing cold, tasted sour! Sweet potato fries were hard & also cold. Corn on the cob looked like it was a week old. Couldn't bite it it was so hard. I'd be ashamed putting that Food in front of anybody! Made the waitress aware she started almost laughing. Then said she will mention it to the chef. She then went off and never returned. Would highly advise to not eat here! Disgusting

Great food and very reasonably priced

Gave up after 30min trying to get served for food over 10 people wanting to be served one member of staff won't be going again

Very loud and very busy. The barmaid/waitress helped us tremendously with my wifes gluten free needs. Our food arrived hot and was delicious. I did ask one of the other waitresses if I could have another drink and rather disappointingly was told I'd have to go to the bar as it was too busy. I didn't bother as I wanted to keep eating hot food and not queue for 10 minutes. That lost the 5th star. If I'm eating with table service, I like to drink with it too.

Wonderful comfortable pub. The drinks are lovely the food is perfect and the beer garden is lovely in the sun

Staff attentive food great taste but sometime a little wait for food

By far the best crispy chicken burger I've ever had. Lovely staff and quick service. Will definitely visit again when I'm next in the area

Mooie gezellige pub behorend bij een strak en modern hotel met bijbehorend sportcomplex. Je kunt er zwemmen, fitness-oefeningen doen in de sportschool en er is een sauna.

Excellent food. Nice surroundings and a very presentable building. Plenty of parking.

Restaurant chicken curry mixed grill gorgeous buffet in function room gorgeous

This is our local. Staff are great and is dog friendly

Me and my partner went to the post house today 3-5 -2023 for a few drinks bar staff where so miserable and looked very miserable and unhappy when stood at the bar they made us feel uncomfortable and not very opening and welcome to our approach when trying to conversate with them . Me and my partner ended up going elsewhere for a more friendly atmosphere We won't be going back to this establishment

Food was fantastic service was excellent very friendly and relaxed atmosphere will be coming back thankyou will recommend yous to family and friends

The restaurant was cold and was playing music really loudly. Not many customers in at the time. The steak was decent but no garnish. Likewise the starter of garlic bread was 2 small squares. Stick toffee pudding was average. For the price paid it was average at best. Staff were friendly and helpful but it was overall underwhelming.

Just popped in for a pint, it was quite but looked impressive with a good selection of quality drinks on draft

Really big portions and well priced. Food was hot and fresh . Salad was fresh. Really nice meal overall

What a great place! Character of the restaurant is unique. Gallery of wines - may not be real bottles but the look is definitely something different. The food was brilliant. Had my first Parmo yesterday and my first Parmo hot shot tonight. Excellent! And real home cooked chips! And the special dessert - Lime Cheesecake with Rum - sublime. (pun intended) The real stars of the place are the staff. Lisa, bar manager was very funny and sooo much banter. Neive, one of the waitresses, was so funny and pleasant. And thats just the two who I remember the names of. Everyone was super helpful. It makes a world of difference being made to feel welcome. I will be staying at the Sporting Lodge again and spending time in the Old Poste House!

I went for Sunday carvery with my family. The value for money was excellent. Two courses for £9.95. The quality of the food was very good and portion size huge! We will definitely be back.

Had 4 meals here. 2 breakfasts, 1 fish n chips and then 1 burger meal. Food was OK, many choices for breakfast. Service was mediocre on an evening and worse at breakfast, with staff not explaining buffet and not asking if we wanted tea or coffee until we had eaten. A smile would have helped too. Atmosphere, none at breakfast, no interaction from staff. Evenings were a little bit too loud for our liking. Please don't read this and think it's bad. It's not. Just could be much better.

Nice n tasty parmo and spare ribs see

Good homemade food friendly staff

Lovely food, the younger members of the team should smile and say please and thank you more. In general a little rough.

Working away ! Never have I had a week where I've loved every meal . 5 days here and no complaints breakfast and dinners , well done to the chef

New manager making the difference 👍🏻

Great service. All day breakfast was awesome!!

A family of nine of us arrived Christmas day for lunch the party included my Son In Law who had only been discharged from hospital three day previously after having major surgery for cancer we did attempt to cancel 6 weeks before when he was diagnosed with this awful disease and it was refused we arrived on time the starter was awful the main meal dreadful and we sat 45 minutes waiting for dessert before we had to ask for it be boxed up to take home because the Gentleman who was ill needed to go home.We booked in 2021 no problems but it will be our last booking The Family booking was arranged because it was a chance to celebrate Christmas lunch as a family I am 82 years of age the whole experience was a disaster and it is our last visit unfortunately we attended regularly for Sunday lunch it as affected that also Customer Service on reception was disgusting when we tried explain the reason to cancel awful experience from day of booking

Busy little spot. Good for watching football. Attached to a hotel so does get regular contractors staying. Not table service but one of the best steaks with peppercorn sauce around. Staff are great.

Excellent quality food at reasonable prices. We opted for cajun chicken sizzler and a parmo. Both arrived within 20 minutes, fresh/piping hot with separate side plates for wraps, salsa etc. and home-made chips. Very well presented and tasty.

This hotel is situated close to A19, and ideally situated for visiting either Middlesbrough or Stockton, there are several large car parks, parking should never be an issue. Facilities wise there is a bar and restaurant, and an extensive gym, pool and spa, the gym is modern with a recently fitted TRX station. The rooms may be in need of a refurb, but they are spacious and clean. There was always scorching water available and shower over bath was powerful. We stayed for a fortnight without any issue, the staff are friendly and helpful and made us soo welcome. Hotel is also dog friendly.

Staying next door in hotel, pub has a good selection of food, with specials available each night (very nice) Prices are fair and food is good quality. The staff in the bar are all very friendly and hardworking the asst manager Lisa creates a nice atmosphere, plenty of seating and screens for sporting events, made our work stay much better.

Food very nice - prices reasonable - pleasant staff - would come again- extensive and varied menu

Descent priced carvery, little dry but covered I gravy. Definately visit again

Food terrible. Fried tasted of old oil and a salad looking like it had been threw on the plate. First and last time for food.

Depends on which chief is on depends on how good the food is

Not bad just inconsistent. Some times good some times not so good, seems to depend whose working at the time but is noticable

We stayed the night at the hotel the pub is attached to. The food was good value for money and well cooked. The place could do with a refurbishment as it looks a little old and tired. One of the leather sofas was broken. The staff were great really friendly.

Went for a wedding of a friend it was very nice the setting was good food was really nice drink was a bit expensive we stayed in the hotel the room was comfortable the breakfast was very good it was included in the price there was no rush as was served 7 till 11

Our order was wrong even though we went through the list and asked the barmaid to read out what she had put in to double check it and we were supposed to have a spaghetti bolognese brought out for my daughter and they brought lasagne instead so everyone else on our table got their food and she had to wait for hers. Our food was lovely but the portions could of had a bit extra, on mine I was supposed to have 'herby' mash.. there were no herbs in sight. When my mother came previously she was told by staff if children want to play in the "SMALL" play area then she would have to sit near the area and keep an eye on them. When we came this time there was loads of children in the play area and not one parent to be seen... hmm... The fire alarms kept going off all the time aswell just to be told "they're faulty".. I suggest you get that sorted ASAP before a real fire happens and noone takes any notice!

Great place with iutdoors sitting and spacious inside. Good prices and selection of food. Burger was huge, but I didn't like the meat flavour. Not sure why... texture wasn't too good I think. But all the rest was good.

Sunday lunch very disappointing, service poor 1 got starter and finished it before other delivered. Meat tough

Food is very nice cooked well although other reviews have slated the hotel and restaurant I found it really good. Only complaint I would mention with regards the food. They put salt on everything

Went for drink - staff are still on training I think.

Good food good service pretty good value

Fantastic food.friendly helpful staff...will go back again

Terrible! "Food Hygiene Rating of 2/5 - June 2022" Starter was more salt than Potato Skin. Carvery was awful. Beef tasted like it was off, and veg was all overcooked, with much of it not having been refilled once empty. When I asked if there was more gravy they just poured a new jog in the container on top of the dregs of the old gravy that had bits of veg and a sausage floating in the bottom. Certainly regret coming here when there are many places nearby that do far better Carverys! They did refund half our food cost, and admitted the meat was "a bad joint", but I felt they did so very begrudgingly.

Located within the Sporting Lodge Hotel. Very good food, nicely sized portions and excellent value. Well stocked bar. Staff are very friendly, efficient and helpful.

Not a bad place food is good. Do have some good deals on food and drink. Staff are friendly all but the so called manager (Leanne) big bum big breast big lips loves her self. Shame the clothes she wears (size 6) don't fit her. Her attitude against customers is a disgrace. Dirty looks. Customer skills 0... also allowing toddlers into a busy kitchen. Stayed a few times

Lovely atmosphere in the old poste house, came in for lunch, served quickly food was fresh and tasty.

Nice atmosphere and well priced menu. Great food from this pub/restaurant

12 people had lunch. Food was atrocious. 3 got refunds. All food looked as if cooked in dirty fat. No sign of any garnish on plates. All plates just looked brown. Would never visit again

We booked a table for our 10th anniversary as we actually met there. There was no booking and the restaurant is not there (or was not open) we were offered a table in a cafeteria type area which was not what we wanted so we left and had our meal elsewhere which was lovely.

Really helpful staff especially Lisa nothing was to much for her. The food is of a reasonable standard, dependant on which chef is working. I recommend the peri peri chicken burger it is absolutely amazing. Also the sticky toffee Sundae is delicious. I would definitely recommend a visit. My only negative is when busy you can wait a while for your food and a definite lack of vegetables, but everything else is A OK. 😀

Key to room didnt work. No hot water in the am. Soup was cold

They serve one beer. Namely John Smiths Smooth. Its cheap and nasty and has really put itself bottom of the beer connoisseur's choice. Probably since it was taken over by Fosters! Anyway. Back to the pub. Bad selection of ale with one draught option as mentioned above. Could be so much better.

Very nice selection of pub grub at modest prices. The local delicacy (chicken parmo) is well regarded and matches the hype! Very nice burger you’d pay a lot more for at a fancy smokehouse. All the food is a credit to the chef & team. Decent spread of standard fayre beer and drinks, plenty of entertainment with live TV / football etc. It’s annexed to the Sporting Lodge Hotel and ideal for on-site meals if you’re a guest. Only negative is some ambiguous signage for the specials board. Lots of advertising but unclear as to when it was in place, also the menu online didn’t match the actual one. No big deal though as the food was excellent value for money.

Great place to watch the football etc loads of TV's so no matter where you sit you have a view. Great selection of lagers

Fairly good choice on the menu, ordering, and waiting was acceptable but on the whole, the food was average.

A fantastic venue for a friends wedding. Lovely staff, highly recommend

Just ordered fish and chips, nothing quite as expected . The chips were hidden under the fish as they were burnt, the tatare sauce was off....no apology, no offer to replace or refund 🤔 A very disappointing experience.

Staff were really nice and helpful and it's a nice bar and restaurant. I'd love to give a better rating but I can't as the food was really poor. Me and my wife both got fish n chips. The fish was cremated and the chip were also burnt. The fish was so badly burnt I don't understand how they let it leave the kitchen then serve it. Could be a one off but u have to leave a review on our experience.

Good selection food really good

Fod in restaurant was ok but staff on reception in hotel very ignorant not nice mannered really need some education in manners

Lovely meals fantastic service Been here this evening for our wedding anniversary meal with my husband and 10 year old son Food was outstanding, parmo was beautiful. Service was really good, food came quickly and was fresh. Couldn’t fault it.

Food was excellent and great value only down side was the bar staff weren't very good

Service was good. Food was good

Steaks are awesome, cant fault this place