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4.0

Based on 1.023 opinions finded in 1 websites

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Nº 223 in 474 in Middlesbrough

Nº 23 of 51 British in Middlesbrough

CUSTOMERS TALK ABOUT DISHES WITH..vegetablesladyoldbaconpotatoescoffeecookedmustturkeymeatroastpaypuddingporkpotato
Score

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Although the staff were good the food not very hot the beef full of grizle the Brussels hard but the desert were very nice we did get a discount for downloading their app

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bill b . 2024-10-21

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Had a gorgeous family meal recently. The service was excellent,food was best I have had in a long time. Will definitely be returning and can highly recommend.

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Valerie S . 2024-10-10

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Great breakfast after a long journey from the Midlands. Been many times over the years of visiting the hospital opposite. Staff always welcoming, even though today we arrived less than ten minutes before breakfast finished, and food always good.

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Serena M . 2024-10-08

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Went to the Toby carvery today for lunch. The food was delicious with plenty of choice from the carvery. Service was exceptional from the dedicated staff. Truly a hidden gem, can’t wait to return.

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aidan o . 2024-10-04

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Standard carvery fare at a good price. Lots of choice, good atmosphere and tasty! Had choice of 3 meats, loads of veg and Yorkshire pudding. Little processed food just fresh meat and veg. Going back again tonight as good value.

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heffalumploveshols . 2024-09-19

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I write this review more in terms of it being a pub rather than a carvery restaurant. Let me explain. I was staying at the Premier Inn opposite and given they don't have an in-house bar or restaurant, I gave it a go. Pros: It was very busy with families who seemed to enjoy the carvery they were eating. Choices and prices seemed fine to me. If that's your thing then give it a go. Cons: Only one person on the bar who was having to serve drinks (to someone like me) and take food orders from numerous people who often weren't sure what they wanted or had to leave the bar, go and consult with their party and then return. Bit frustrating when all I wanted was a pint. So, if all you are after is a couple of beers of an evening and no food then possibly find somewhere else. If you're a family group and Carvery is your thing and you don't mind teatime being very busy, then who am I to say it's not good. In the end, at about 8pm, I did order a Carvery Yorkshire Pudding wrap. It was served quick, tasted alright and wasn't bad value. Hats off the young woman behind the bar who for the four hours I was there did a sterling job on her own.

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Dillan1965 . 2024-08-24

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Always a great experience. Carvery always fresh and team always friendly. Shows sports top so that's a bonus! I'll definitely be back!

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558fox84 . 2024-08-17

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Always enjoy meals at Marton with friendly welcoming staff. Happy atmosphere. Beef had a lot of fat so that about half a slice worth was left on my plate after the meal but portion size was good.

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Treeshrub . 2024-08-17

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Tasty food and lovely team, our twin boys approve of the Yorkshire puds. The manager Matt runs a great Toby! We'll be back

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Jessica . 2024-08-16

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We have been going to toby carvery for a few years now and had no complaints but our last 2 or 3 visits have took a turn for the worse ,the quality of food has deteriorated and the presentation has also suffered , some of the staff lack manners in hospitality, weather its new staff in all sections I hope things pick up and the service improves or I will have to consider other providers. Every aspect of the food needs to be looked at.

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Linda C . 2024-07-30

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It’s always a warm, friendly welcome at our local Toby. This is why myself and my partner tend to gravitate towards it. It’s a warm day and we have popped in for a couple of quiet drinks. We were served by an astonishingly friendly lad called Daniel. Service from him was above and beyond. Nothing is ever a ask for him. In an environment challenged with keeping customers and staff safe as well as carrying a job out, he done it with grace. Fantastic service. Cannot praise him enough. Hope to see a friendly, familiar face again.

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paigehill26 . 2021-06-05

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I always like a quiet few cold ones down at the toby, its got a mellow atmosphere and its pretty chilled in the bar. Service is always pleasent and all staff are brilliant at what they do. Always a smile greeting you at the door. Today I've been served by Daniel s. Down to earth lad with a great personality that shines. Thanks for going out of your way for me today. Massively appreciated it.

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Yozzahilly87 . 2021-06-05

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Tracy served us our meal today. Very friendly and everything was done with a smile. Great service. Toby Carvery

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connorharris20 . 2020-10-13

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the Toby Carvery was well managed with their covid procedures. The food was excellent and also the attentiveness of our server Holly. She couldn't do enough to make sure everything was OK.

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Pete T . 2020-09-20

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As per usual the food was great. The only let down was communication about an electrical issue so tills didn't work. I cannot recall if it was manager or his assistant that actually apologised for us not being told service was resumed and apologies for the wait. Otherwise I do like a carevery treat and would go more if I was not 2 buses away

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K7903VOalicem . 2020-09-14

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The first thing you notice is the high standard of Covid measures in place to keep everyone safe. Staff can be seen regularly sanitising their hands, they don’t handle any drinks, cutlery or condiments. We were served by Helen. She was great. She gave a clear explanation of how the ‘system’ worked. And was keeping us informed of where we where in the queue. She was very pleasant and friendly. She was engaging with another family and appeared happy in her work. The food is served by a very friendly, staff member (David). Nothing appeared to be too much trouble and you are served with a smile. I was watching him serve some children and he was cheerful, calm, very patient and treated then with respect. The food was gorgeous. However, for me, It’s the staff who really make this a place to return to.

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Porkypineconnor . 2020-08-30

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We came out with the family for a meal at the Toby Carvery in Middlesbrough. Food was very tasty, we love the huge Yorkshire puddings you get. Service was brilliant everyone goes out of their way for you. Feels very safe with the stickers on the floor in the Carvery cue for social distancing and the tables being apart. Lovely atmosphere, it’s really nice to be welcomed with such lovely smiles, will be returning.

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Sallypopsicle . 2020-08-28

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26th August dinner. Due to Covid 19 we haven't been able to visit here for 6 months and were a bit wary of venturing out but we needn't have been. The staff were lovely and explained the new one way and chef service system clearly. Our waiter Daniel was particularly friendly and professional.There were less tables, cutlery brought to you on ordering and good social distancing. We soon relaxed and had a fantastic meal. The food was as good as ever with really tender meat and plenty of vegetables to choose from and the staff gave us just the right proportions with the option to go and get more veggies if we wanted. Some of the sweets were missing but still a good selection. All in all we were impressed with how they had adapted to the new requirements and we will definitely be going back again soon.

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nannieLynne . 2020-08-27

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Lovely food and great service from Daniel. Such a kind & polite lad. Will be coming again as always. fantastic service!

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Zoexxr . 2020-08-25

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First visit to the Toby Carvery since the UK lockdown was lifted. The place is now Covid-19 compliant with many new steps put in place to 'Stay Safe'. My wife and I easily booked our table online and followed the pubs guidelines when we arrived. Every one is reasonably socially distanced and we felt secure during our visit. The service was very good, the carvery server was friendly and efficient, and the food was really excellent. Most certainly we will return soon.

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135DavidS135 . 2020-08-14

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Visited the restaurant while on a visit up north. Super service from Daniel and Lucy. The food was top quality, look forward to our next visit

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jacquelinemB1812BJ . 2020-08-07

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We didn't realise Sunday was carvery only until we were seated. We had to stay seated until we were told to go to the carvery. It wasn't self service during our visit, but the vegetables weren't limited and the Yorkshire puddings were huge.The beef was very good, but the gravy and the cauliflower cheese were very bland.

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AngelaG . 2020-08-02

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You know that with the carvery you get a choice of three meats. The vegetables you help yourself to and as much as you want. The vegetables are ok. I think it’s good value for money and you get what you pay for.

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CarolG900 . 2020-07-09

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Visit the Toby carvery for a few weekends in a row as we love the place. Anyways one week after our last visit we got a parking fine . No staff mentioned we had to pay to park , couldn’t see any signs anywhere . Disgusted that we visited a few weekends in a row for breakfast and getting a £85 fine through the door . Now the fine has went to £155 as my mother misplaced the first letter and due to COVID , we are unable to work . Have no money to even afford to pay the fine either . All this could of been resolved by a staff member just mentioning it to us , its not hard to let customers know as they come in . Will be really disappointed if we cannot resolve this matter.

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146kirkw . 2020-06-22

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Food was good and hot with decent choice of vegetables. Meat portions were quite small. Staff were very attentive but not in your face.

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Denis M . 2020-03-12

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This place is such great value for breakfast. For £7 you can help yourself to as much breakfast as you like with free refills on tea and coffee. I like to have Yorkshire pud, sausages and little potatoes with gravy.only thing missing is muffins or pastries with coffee would be nice.Excellent Value.

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MrsJD2007 . 2020-03-07

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As Always the food was superb. Everything on the carvery hot and looked appetising. I enjoyed the range of different foods to accompany the meats. Pork, gammon, turkey and beef available with lovely huge yorkshire pudding. A fabulous range of gravies for every taste. Beef, onion and vegetarian. The puddings were nice, the only downside was for my friends was that the icecream machine wasnt working. I loved the apple pie and custard and asked for plenty of custard which they gave me !

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fionaj132 . 2020-03-07

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I called in Toby carvery with my 3 daughters aged 11.4 and3 after visiting my wife who was with my youngest daughter aged 1 who was in James Cook hospital opposite the toby carvery. The children were very hungry so I took them Into the restaurant for a meal I have used the toby several times over the years with no problems. We had our meal eventually after waiting for some of the food to be brought out and left after 1 hour 6 minutes. Having been in the car park on several occasions before I assumed it was free whilst you used the restaurant unfortunately i recieved a parking ticket for £85 I queried this with Toby and thought it had been resolved but got a final notice demanding full payment. Its a total rip off by rip off

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kevEngland . 2020-02-26

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Had a carvery here and breakfast the next day, food was great all came out hot. The restaurant was packed but the server opened up a closed area for us which was great. The staff were so friendly, food was delicious .. love a good carvery. Breakfast was great, little boy got a plate and eat for free which i thought was great as he wouldn’t eat a full meal. Amy served us breakfast and was really helpful, we requested scrambled egg for the little boy as its not on the breakfast table and she brought us loads.

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LauraB1991x . 2020-02-24

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Very busy Friday and Saturday book online the staff are run off their feet but happy to help in any way they can

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RonaM577 . 2020-02-24

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We booked into the Premier Inn on the Marton Road, Middlesbrough for a wedding...we visited the Toby on site...the menu, service, food and hospitality of staff were great...will definitely be back at some point in the future...

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Snig1964 . 2020-02-23

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The food is good and the staff always friendly usually there is plenty of room and places to sit. We have only visited lunchtimes

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Janet O . 2020-02-13

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You can't beat a Toby carvery on a cold day, arrived and told there would be a 15 min wait by a very pleasant lady, 10 mins later we were sat at the table and told if we wanted to order from the menu instead of a carvery tell Holly when she came to the table. Good job I changed my mind as we were almost finished the carvery before Holly came anywhere near the table to ask if we needed anything.... Food eaten and very nice it was, empty plates sitting on the table. The table next to us and the one to the side (both of which came in after us), tables cleared and pudding orders taken, our empty plates still sitting on our table, the table to the sides finished the puds and ask for the bill, empty plates still on our table, they pay the bill and they leave. Now at this point we decided to see how long it would be taken for Holly to come to the table.Table next to us asked if they want coffee, plates still on our table. Finally 45 mins after finishing our carvery Holly asks if we'd like a pud, My reply "if you had asked 20 mins ago we may have said yes", response "oh OK I'll get you bill then" (still leaving the dirty plates on the table). Two things either Holly was having an off day (we've been in the industry for over 20 years and it can happen) or, she should not be in hospitality, this is the first time ever I have not left a tip, after all if the food lets it down it's not the person on the floors fault. Very disappointing...

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KerryGP . 2020-02-04

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Had a carvery with grandson and daughter . Asked if they did small carvery girl said yes so went to bar asked for normal carvery small one and kids. Finished went to pay they charged us 2 normal and kids so called lady over she argued with us we had 2 normal carverys virtually called us liars her name was donna wont be returning she needs her attitude sorting and a bit of customer relations training .

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Julie E . 2020-01-26

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My wife and I called in one afternoon recently and really enjoyed the experience. The place is wonderfully well set out, well manned and extremely pleasant to relax within. The food is excellent and the staff are extremely polite and efficient. All in all, a delight of a visit.

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135DavidS135 . 2020-01-20

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Enjoyed a lovely carvery on 3/1/20, after my mother in law coming out of hospital after Christmas thought I’d treat her as she missed her Christmas lunch. Very enjoyable food, lovely staff, and tonight I get aN £85 parking fine!!! Fuming is not the word. I will have to seriously consider if we go back again. I’ve seen previous replies about signs etc, however I didn’t see any, and to be fair the dimly lit car park doesn’t help! Not a happy bunny at all no faults with food and service, cheaper to get a taxi in future if I ever go again!

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sarah_johnson2440 . 2020-01-15

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We visited here yesterday 3 adults for breakfast buffet style all the breakfast stuff was burnt and looked like it had been there for hours it was horrible and charged us 2.19 for a cup of really cheap coffee or tea what a rip off we will not be eating here again

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Katherineleo . 2020-01-11

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Have visited many many Toby carvery and this has to the be worst by far.

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J3938POchristinem . 2020-01-07

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Walked in here and couldn't see any staff, like the Marie Celeste! We seated ourselves and learnt from the table menu that we could have a fried breakfast at £4.69 or cereal or porridge for £1.29 .The buffet was tired and consisted of the usual fried offerings that seemed to have been shrivelling under heat lamps for hours.The porridge was a joke, we had to order behind the bar (the only way to get cutlery, presumably to prevent interlopers ! ) .The lady behind the bar produced "instant "porridge from a pot which she diluted with water and heated in a microwave, the result was a sloppy mess. Where was the fresh fruit ? Fruit juices? Toast was sliced supermarket "plastic" bread but at least there was wholemeal (we think) . gluten free? You must be joking ! We would have done better to stay in the hospital canteen over the road. There is complacency here and we feel this outfit will have to smarten up their act and get with the modern vibe , more choice, fresh ingredients with healthy choices if they want to keep their share of this market . The menu boasts herbal teas but the lady behind the bar said that they don't do them. Won't be returning soon. Decor and interior were comfortable and well done, shame about the food and the non-existent service! The prices are cheap but we would have preferred to have paid several pounds more for fresh ingredients and better service

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gsunman2014 . 2020-01-07

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We had almost decided not to go to this Toby Carvery because of so many poor reviews recently. However, we were at the adjacent Premier Inn and there was nowhere else so close. The food, including the Allotment Pie and the carvery, was very good indeed. The carvery was served by a very pleasant woman who asked about everybody's day, without slowing the service. The choice of vegetarian and vegan dishes is amazing. The best part of the evening though was our waitress Holly. She was extremely helpful and looked after us so well. She was concerned about my wife's wheat intolerance and checked that my wife's choices would be suitable for her. Holly was an excellent example of the best of customer service. We left the carvery in a much happier mood than when we arrived. The mini puddings with a hot drink are superb value, as is the Laphroaig whiskey.

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Dilpers . 2019-12-02

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Not the most amazing carvery venue, but it does the job if food needed. Usually crowded and a bit of a varied experience.

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593martynw . 2019-12-01

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Visited here but never got to eat. When we walked in you could see Loads of dirty tables. The staff looked uninterested when we asked for a table of 2 and was told there would be a 20 minute wait but the queue for the carvery itself would have meant a longer wait. Certainly gone downhill from last time we visited

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Hotelinspector004 . 2019-11-17

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I booked a table 4 times and each time my wife and I got there they put some one else on the table that I booked 24 hrs before I do this becouse my wife has aphobia of been to cloes to other people we also had to wait about 3 mins for yorkshire puddings to come out but that was not all there was no gravy so we had to wait another 3 or 4 mins to wait for the gravy by the time got to the table our dinners was cold I complaintand all I got was it will not happen again but it did been going there for the passed 4 years and always been 100% happy but i will not be going back there in a hurry never been the same since Andrew Left you dont get the welcome any more when you go though the door like we did not happy one bit Brian Nichol

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lexmark354 . 2019-11-16

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I bought my parents a carvery at Toby Middlesbrough as this is their favourite meal. They are elderly and are well looked after. They followed the parking instructions only to receive a fine. Supposedly sorted they got a reminder fine and subsequently went back to Toby to be advised this was sorted. Then they received a Final Warning. My parents are at their wits end and it has made mu Mum ill. My Dad has been back to Toby a third time and again advised this has been sorted. They are now put off totally of going to their favourite restaurant because of all the parking hassle.

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karentT4663QX . 2019-11-16

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We had breakfast here today I don't know how they get away with placing adverts about all you can eat breakfasts I saw just crumbs where the Yorkshire pud should be I saw plenty Of beans and plumb tomatoes ,bacon and hash browns but no mushrooms apparently they were stored and the door was locked shut ,I saw two rubbery eggs so I took them but no more were put out I saw a waitress with some scrambled egg and told the wife so she went up but it wasn't there so she asked a chef about it he said have you ordered it with your waitress ,no we knew nothing about it apparently eggs go rubbery if you leave them so I suppose when the first lot go that's it you will have to order them llike you do the scrambled egg which we somehow only ate a bit it was not quite right which was a shame as it had just been made for us ,plenty of tea or coffee but expensive for what we got

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hemliner . 2019-11-12

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Popped in for lunch, I had been a few years ago & had a terrible experience,food & service where awful.

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Lindy O . 2019-11-11

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4 adults and 3 children all had a great meal from the carvery, the meat was excellent and there was plenty of vegetables to choose from, staff were helpful and pleasant.

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JackoMiddlesbrough . 2019-11-11

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Our waiter was so friendly, nothing was too much trouble, the desserts are so scrummy too. Only thing to let toby down was the breakfast, it was all cold, we will go back but just for the carvery and of course a dessert.

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angela j . 2019-11-03

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School hols. Out of season. Friday. Rugby final due. No egg option available with dried leccy items. Weak coffee. Pointed knife for rounded lurpack.

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mark s . 2019-11-01

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The staff were very welcoming and attentive. Couldn't fault them at all. Even went out of their way to chat to the children.

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LINZ_S6666 . 2019-10-26

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My second time visit in Toby Carvery. My first was 3 years ago with friends and the second was just recently 15/10/19. Brought a friend to spend time together and had stayed over an hour. Never realised as such a big chain and well known restaurant they don’t have free car park for their customer. I work in the hospital opposite Toby and been working there for over 10 yrs and I’ve never known that Toby Carvery car park is pay and display. I didn’t have problem on my first visit I never notified then about unauthorised parking so I assumed that my recent visit would be the same. Arrived at the car park and we got out of the car never noticed the sign for parking as I already said I never expected Toby’s own car park is not free for there customers. Today I was very disappointed and furious about how Toby Carvery treat me and their own customers. We eat and spend our hard well earned money in your restaurant but what we get is the sly treatment of your business partner Eurocar. The Big Brother. I’m not impressed and I’m sure people who had the same experience are feeling the same. When are you going stop fooling your customers. Yes probably there are people who use your carpark without entering your restaurant but what about the people your customers who go behind the queue to try your food. I for sure will never enter your restaurant again after a nightmare of getting penalised. I just wish I could fine my receipt and show you that me and my friend used your restaurant to enjoy the meal, to relax and enjoy our catch up. Something has to be done about this and better if you cut your ties with Eurocar. Have some respect.

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L34happy . 2019-10-25

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Great food, polite and helpful staff. Really enjoyable experience. Would definitely visit again. Worth a visit.

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. 2019-10-23

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Visited the Toby Carvery in Sept reference picture of the counter, and 13/10/2019 on both occassions the meat was sliced very very thinly - on the 1st occasion I asked could I have thr meat cut thicker the carver the one with the dirty overals and glassses, and swashed chefs hat, rattled off some excuse that the knife is curved so this prevents him from cutting straight - also on the second occasion - I flagged it up with the duty manager how thin the meat was - this is supposed to be the nations home of roast - you could see through the meat it was that thin & only a small portion - I asked the manager how much meat should you actually get he said 160gm - hense the photo of a piece of raw meat that approx weight 160gm. The manager did offer a £10 reduction on the bill - as I said other reviews on trip advisor say how small, how thin the portion of meat. I asked if they were on targets he replied yes! But you are still not getting the weight of meat thst you are paying for surley this is a weight andd measure issue! I also mentioned the chef's colour of his overalls they were black rotten what about food hygeine ? I understand the restaurante had been buissey that Sunday - but come on hygeine is food hygeine !

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James W . 2019-10-15

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Staying nearby and have had many Toby carveries at home so knew it would be good. We were not disappointed, lovely juicy meat and a vast selection of vegetables.

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Tonyholland233 . 2019-10-10

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Let me start by saying I’ve been going here years, the foods never been fantastic, always just average, the veg is always hit and miss, meat is usually good, portion sizes are good too, it’s just a reliable easy option for food.

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0110craig . 2019-10-07

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When we got here waitress was loverly took our order. When I collected the vegetarian lasanga it was burnt, mac cheese looked like it had been under the heat lamp all morning... tasted like dry rubber. To top it all the plate felt grimy and dirty underneath. Paying £7.29 for this expected clean plates and cooked food not burnt. Very disappointing won't come back to this Toby.

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V4892JRlaurah . 2019-09-25

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Nice food. Slow service. Friendly barman. Easy to find. Limited parking. Sports on tv. Is the eating hangout for premier inn guests, which was the reason we were there as staying overnight at the Premier.

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Sellywoo . 2019-09-11

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Went to lunch here for a carvery lunch. The staff were excellent and the food, well I’ve never seen puds like them. Must stand three to four inches high and they taste great. Five different roast available and all sorts of vegetables too. Who could manage a dessert.

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tishwallinger . 2019-09-10

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Went twice, once on Saturday and again on a Sunday both times food and staff service was very good.

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STEVEN577333 . 2019-09-04

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Myself and my daughter used the app to order 2 carveries. Which had to be 2 child portions as you couldn't order an adult one?? The app was very straight forward to use and pick up time and service was efficient. The beef was shredded to bits and very fatty. The carrots and cauliflower were rock solid. The best party was the beef dripping toasties. But definitely not worth the trip or money.

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SamT872019 . 2019-09-03

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Shocking Walked out staff serving food clueless drove to wolviston Toby 100% improvement clean presented well.

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robbo10579 . 2019-09-03

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We haven't visited for a while because of bad service last time but decided to give it a go again today. Waited to be seated despite numerous staff walking past not even bothering to acknowledge us. Waited again to have a drinks order taken because our waitress Tracy said she didn't even know we were there.

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Donna P . 2019-08-21

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Went yet again to the carvery, never disappoints. Helpful friendly staff and great servers. Meal was outstanding and we can't wait to return.

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Wilkin51116 . 2019-08-18

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It is very nice for the carvery. Atmosphere is so welcoming and the staff are down to earth and very understanding. If they mess up the order they act upon it straight away. I enjoyed going in for a Carvery before my due date and I went in 27 July for a breakfast with my mam and nana and the breakfast was delicious.

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dancequeen2018 . 2019-08-14

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All you can eat breakfast buffet was lovely. Good quality sausages and vegetarian option available. The potato bake was gorgeous. It was a nice twist to have Yorkshire’s and gravy!

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laurafitz83 . 2019-08-10

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On arrival we were seated promptly.

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Sue B . 2019-08-07

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I like to visit Toby as I only live around the corner. First-class all you can eat breakfast and a lovely Carvery, mid-week preferred as it's not that busy! Drinks are always top-notch though I believe highly-priced! Maybe you could get your superb John Smiths below the £3 mark? just an idea to mull over.

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IGuardian1 . 2019-08-07

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Fill up on your brekkie it’s a help yourself as much as you want only downfall is waiting for your toast to do. Well worth it tho

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paul-angie . 2019-08-06

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Dine here at least once a month for the carvery,never disappointed,lovely food ,great service from friendly staff,we pop in for all you can eat buffet breakfast once every couple of months ,well worth the money ,love the cheesy potatoes,,also a nice place to meet with the girls from work ( James Cook) after work for a few drinks and a chill out

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273soniak . 2019-08-05

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Really disappointing family meal on a recent Sunday. We expected it to be busy and to have to wait for a table or sit in the bar, it was a Sunday afternoon after all, so that wasn't an issue at all. However several issues have made us choose fellow rival Anson Farm as the place we will go too over Toby Carvery in future. To begin with the refillable drinks, most of them at the refill station were not working, no Pepsi diet pepsin or lemonade, however no one told us this when paying it was only after trial and error we raised the issue with a member of staff to be told it was a known issue we had to get drinks at the bar, but they failed to tell us this in the beginning. My grandma is vegetarian so ordered hers and we were told 8 minutes it will be ready at the carvery. Being busy wouldn't have minded if it was a little longer, the queue for carvery took around 15 so no big deal. When we get to the front no vegetarian option, chef knew nothing about it had to ask the kitchen to cook it and would have it brought to table if she wanted to just get her vegetables, annoying as not we were told but OK you think one of those things. Only 1 meat left as they hadn't put them on to cook in enough time to be ready, not great when the kids are fussy so they had to go without. Most vegetables needed replacing too. This has never happened at anson farm no matter how busy they always have the chef serving and then one person managing the carvery to make sure meat is cooked and replaced in time and the vegetables are stocked so we have never had the experience there of not been able to have one of the choices on offer. We get out food and sit down, no cutlery and takes an unusual amount of time for staff to get us them. Eating meals still no vegetarian option. I finished my meal and grandmas still hadn't arrived. I went to ask to be told it was in the oven now, why wasn't it in sooner?? It eventually arrives when we have all finished including grandma who has eaten a plate of vegetables. No apology or explanation offered I had to ask for the manager which isn't great customer service. Manager turned up with a refund and an apology, fair enough but still no explanation. All in all not happy with the experience. Since been to Anson Farm which was just as busy and as previously stated didn't have these issues there as it just seemed to be ran a lot smoother

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stefanieannxo . 2019-07-29

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Often visit the Toby Meat is always cooked beautifully Plenty of vegetables to choose from and always tasty Well worth the money

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Ann J . 2019-07-21

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As is many Toby Carveries, good value, food decent... Staff friendly and helpful..... All in all, ok for a cheap carvery...

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cwilson46 . 2019-07-15

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After disappointed visit to a nearby carvery where we left without eating,and rude chefs didn't help.. we decided to go to our usual carvery not to be disappointed..there later than normal and food was fabulous and fresh as always.

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DKGS18 . 2019-07-03

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I visited this place about 3-4 weeks ago. I had a voucher £5 off when spending £20 on food. The place was packed. What can I say - The beef was like string, the yorkshire puddings like cardboard, roasties burn to a crisp and very hard. The mash was like slops. Only positive was the grazy was nice. Why so packed is beyond me when you got the likes of Tockets Mill and Fox and hounds thats mile better all round.

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eddydarko . 2019-06-22

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Staying in the Premier Inn next door, it was a rainy Tuesday night so popped in here. The staff were very good, and the place was around half full. Service was prompt and I opted for the Kingsize carvery option as it was just a little bit more. I went up to get my food, and as there was only a couple of roast potatoes I asked the Chef, who then went and replaced most of the side dishes that were all nearly empty. So after just a couple of minutes, everything was freshly cooked. The food was very good value and the whole meal was great, I enjoyed the gammon and turkey with all the trimmings.

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soundgesture . 2019-06-19

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Had my sisters 60th birthday here,food was warm,no beef ready,but we were reassured it would be brought to us in the party room half an hour later.The lovely waitress deducted 6 of our adult meals.

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997janeo . 2019-06-14

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We booked a table for 6 o'clock as we know it can get really busy. Arrived and welcomed within 5 minutes by a very cheery lady but that was all that went well.

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erikab . 2019-06-11

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Visited here today as we were staying at the premier inn on the same site . It was about 8.30pm so didn't expect much on offer . Were seated quickly and drinks came within 5 mins . My wife and daughter had carvery which was substantial and looked well cooked . No complaints . I ordered one of the salads only to be told the only one available was caesar salad . Wasnt keen but thought I would try it . Took about 15 mins to arrive . Basically it was shredded lettuce and cheese with some croutons . The ' fresh ' croutons were baked hard and could not be bitten . Salad was very sour . Think the dressing was to blame . Told the server it was inedible. She took the plates and said " oh , right " . The end . Nearly . Complained to manager and was not charged for the salad . Also had to chase them for drinks ordered and was given the bill without asking for it before we wanted to leave so left anyway .

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craig d . 2019-06-09

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My parents and I came here for breakfast. Like their carvery, it was a help-yourself kind of deal - with many traditional English breakfast options.

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liz_x_ard . 2019-05-28

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I was in the nearby hospital and it was my birthday, my family thought it would be good to take me there, I wish they haddn'y bottered the Hospita lfood was better, It was a disaster - the food was overcooked and the bufet was a disaster,

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rosem00r . 2019-05-26

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We have been here several times when visiting our son, daughter in law and grandson and believe me we have had some diabolical food . This time it was truly a pleasure to eat here. The staff were very helpful and friendly, the chef looked like he wanted to be there , instead of looking like he was waiting to be hung, the food was fresh and tasty with plenty of meat. One of the best things for me personally was that the barriers up to the carvery had been spaced out better so at last I could get myself round in my wheelchair, honestly it made a massive difference to me.

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michael_carter68 . 2019-05-07

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Staff were very welcoming. We were seated straight away. Chef was very pleasant and seemed happy in his work. The waitresses did not stop while we were there - Greeting, tidying and serving and were very attentive.

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wishuwerehere46 . 2019-05-06

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Went here for lunch and got a parking ticket beware told by staff there was nothing they could do about it

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Norman H . 2019-05-04

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The star rating is based on the friendliness and service of the staff and the pleasant wine - as a carvery the quality depends on the meat , and seeing the server struggle to carve small pieces of dŕy looking pork and gammon- I elected for the beef as it was still looking moist and in a large joint - my mistake - uncuttable and chewy, the gravy had plates keeping warm on the tureen so was unavailable, as was the carver who had disappeared as I made my way down there .

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686chrise . 2019-04-28

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Just been here at dinner time and the place was filthy . Veg all over the place at the carvery . We were there an hour and not one person wiped it or cleaned it. Ordered carvery, the meat was near the end and fatty. The veg was cold. Partner got a casear salad and it was basically a plate of lettuce & uncooked bread instead of croutons. My 5 year old got chicken nuggets which were that hard they were like bullets. Woman came over to take plates and didn't ask if anything was wrong when plates had loads left on . I should of complained but I'm 4 weeks away from giving birth and just wanted to get out . Won't be visiting again in a hurry .

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MiddlesbroughJenny . 2019-04-24

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I have been issued with a parking charge for the day my grandaughter and I had lunch at your pub on 10th April 2019. I thought that as a customer we would be entitled to park for the duration of our meal. There was no mention of this when we booked in so customer service has let you down!!!!!. This was meant to be a treat for me after my radiotherapy at James Cook Hospital. Can you please look into this for me. Thank you

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. 2019-04-20

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We were there as a large group only half of us had got our food and then the bloke doing the carvery disappeared without a word and by the time the rest of us got back to the table everyone else had finished their food

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. 2019-04-13

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Delicious food. Chose lamb which was so tender. Good choice of fresh vegetables. Too full for dessert this time. £10.09, well worth it. Staff very friendly.

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. 2019-04-08

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On 19th March 2019 at 1521 hrs, my wife and I arrived at the Toby Inn at Marton Road Middlesbrough and parked in the car park adjacent to the carvery. I noticed the car park signage saying that there was a charge for parking but Toby Inn guests and customers were invited to park without charge. After a reasonable meal we left at 1556 hours to return home.

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. 2019-04-01

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Was stopping at the local premier inn called in 45mins and no service from staff apart from drink I asked was it self service they said yes if that the case why have a menu total shambles poorly trained staff shocking customer support I will NEVER use this place again.

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. 2019-03-25

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We've been going to Toby's for many years and have always found it to be great value for money with friendly staff. We don't usually use the Middlesbrough venue but as we were visiting an ill relative at James Cook so we thought we would give it a try. The food was delicious, as usual, however, today we have been sent a £85 parking fine which has now made our meal more than it is worth and are absolutely devastated. We did notice the barriers however these were broken and up right implying it was not in working order. I will not be going here again as it is not worth an extra £85! What a Shame!

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. 2019-03-25

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Fresh, tasty food and brilliant service on the three occasions we have visited. Staff appeared very friendly and helpful. Would recommend.

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. 2019-03-24

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Food is good but hit with a £85 parking fine, there's plenty of signs but it's confusing and the staff do not remind or inform you to put you registration in to avoid this, I thought you put the reg in to show how many spaces are left in the car park not to avoid a fine. We will not be coming back again it's genuinely ridiculous.

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. 2019-03-21

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This is an experience not to be missed if you want a good lunch time experience. The carvery is good value for money and the atmosphere is comfortable and welcoming. It's the perfect place to go if you can eat a lot and have a big appetite.

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. 2019-03-20

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As I said above. Sometimes peoples plates are a little over the top, literally. Good value though , but people can be rather over enthusiastic about how much a.human van eat in one sitting

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. 2019-03-20

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My university student daughter attended here recently for a birthday lunch with her friends which they all enjoyed. However, a lovely belated present 2 weeks later arrived on the doormat in the form of an £85 Euro Car Parks fine for eating for an hour in the Toby! As a student she has very limited finance and can not afford this fine. It has caused the upmost distress to her and has secured the decision that she will never set foot in this establishment again. Shame on you Toby!

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. 2019-03-18

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Had the misfortune to have a carvery meal on the evening of Friday 8th March.

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. 2019-03-15

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Today my husband and I had lunch at the carvery. I decided to have a desert which I noticed the price had gone up to £4.09 I chose apple and cinnamon crumble and custard. Previously they had boasted a bottomless jug of custard over time the jug git smaller which was fine as when it started it was a huge jug but today they no longer have a bottomless jug but the jug is tiny and was only half full. The problem was that there wasn’t enough custard to cover the pudding. I asked the waitress if I could have more custard as I oniybhad half a dmall jug and she told me that I could if I paid for the extra custard. There was probably three desert spoons if custard in the jug. At £4.09 I’m sure that is enough money to pay for enough custard to cover the pudding. Very disappointing wouldn’t buy it again at that price for half a portion of custard they could at least fill the tiny jug.

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. 2019-03-11

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Visited for quick carvery on a Saturday evening. The place was busy but there was no large queue. Informed no pork or turkey until later but no issue as I was happy with beef and gammon. King size option available for about 1.75 extra. Remember to put your car registration into machine in the bar at certain visiting times. Check the car park notice for these. Nice friendly staff. Overall a pleasant experience for a quick no frills meal.

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. 2019-03-04

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We had a good meal, great selection of meats and veg.with attentive service from the staff, both at the serving counter and at our table. However, when I needed to visit the loo after eating, it was sad to see that the downstairs toilet was locked so I needed to climb the stairs. Sad to say, the hand rails on both sides of the stair case were sticky, and felt grubby to the touch, then the toilet cubicle door did not have a working lock on it. They are concentrating on the food, which is good, but neglecting basic hygiene which is poor.

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. 2019-03-03

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