The best restaurants serving British food in Thurrock East of England

I cannot believe what a witnessed this morning. Two ladies sat on the next table had their order messed up at the till, so when the food came and items were missing they asked for a slice of toast just to compensate. The member of staff came back clearly embarrassed and told them they had to give back half a potion of the scrambled egg in place of the toast The manager, Simone came out, she has no customer service skills at all. She confirmed the lady had to give her half the scrambled egg, even though it was going into the bin and proceeded to take it from her plate. This is disgusting behaviour to think they would rather throw food away than to own a mistake and just give they lady a slice of toast.. her attitude was that they expect customers to pay for the food they eat.. and she just rolled her eyes. It was unbelievable to witness that kind of behaviour towards customers

The beef Sunday dinner was lovely ( not to mention the apple pie and custard) Great service with a nice atmosphere. To top it off Nicko was show casing his card tricks in the restaurant area. It was good value for money too.

Excellent service! From drinks to food service. Willows was very helpful , funny and professional 😄 Was madd tk feel very welcome! Well done. Pete & Trace

1st time I have tried sainsys and was not disappointed, the pies are huge and filled to bursting point, mash was lovely and so was the liquor. Ordered and collected couldn't find a parking space so it was brought out to my car thank you for that. Will defiantly be going back for more. Didn't have time to take photos, it was demolished as soon as it was on the plate lol

The ship pub has a special place in my heart! It is a family run pub with a very welcoming atmosphere. Every weekend there is unreal entertainment as well as mid week quizzes. The food is always outstanding and I honestly will not go anywhere else for a drink.

Great battered sausage but the chips in the chip roll were awful, rock hard, dry & tasted funny, not going back there again 😬

Les pâte sont bonne elle sont pas si cramé que de que l'ont crois je leur bonne note pour cela en vous souhaitant une bonne journée à vous qui allez. Mais attention au steak il sûrement nucléaire !

If you could give this place minus then that’s the way it would be! I really don’t know how a shop like this is still running based on the reviews but I’m not one to judge on reviews! I went down there yesterday to try one of the shakes…. I was greeted by a young woman who had a stinking attitude who looked like she couldn’t be bothered to her job. Once the shake was served I took it back to the car to enjoy. Little did I know the smell of it like the milk was 3 months out of date half of the ingredients was barely blended! I should have walked away before ordering after seeing how dirty the shop was! I phoned the shop to speak to the manager to be told “ we don’t have a manager in the store currently” only a supervisor who weren’t worth speaking to ! I really don’t know how a business can run like this i definitely would never recommend this shop unless you want to be off work and certainly don’t take your kids there!!!