Brewers Fayre Chafford Hundred in Thurrock

Sooooo impressed! Came here around 6 months ago and was shocked at how bad it was! Everything sticky and gross… however came tonight to give it another try. Really pleasantly surprised! Manager greeted us at the door and was shown to our table. I’m a vegan and the food was really good and had a meat alternative for me! My boyfriend isn’t and he said his carvery was great, meat was great! Started talking to the manager and he said there has been a change in management which makes sense with how much better the place is! Will definitely be returning! As a vegan I prefer this place over a Tobey any day!

Went there today (Sunday) for the carvery. We were shown a table quickly then went to order and pay for our meal, so far so good. The lady cutting the meat seemed to be on a mission to make the last scraps go as far as possible. We ended up with crumbed meats, not a single slice in sight! She said she had to make it go around, this was only 3:15pm!! We loaded up with the rest of the fare and returned to our table. EVERYTHING tasted the same...BURNT! The roast potatoes, Yorkshires, Cauliflower Cheese, Parsnips, and Stuffing balls were all tainted with the taste and smell of what I can only describe as the inside of a filthy oven. The only items that didn't possess this taste were the boiled carrots and peas, but even then they were rock hard and under cooked! Finally, the only thing with any heat was the cauliflower cheese, everything else was cold. This is the worst Brewers Fayre I have ever visited. I've been to a few and never had an experience like this! Stay away.... we will not be returning, you have been warned!!!!

I came here with my family for my dads birthday. The staff were amazing, made sure my dad had the best evening. Food was good, service was amazing. I forget a cake but the staff brought out his dessert with a candle and sang happy birthday. Honestly love this place

We arrived after a long drive, and were looking forward to a few drinks to end the evening before bed. We where shocked to find the bell being rang around 9pm and the bar closed at 9:30pm, my husband went up for another drink to be told that the bar is shut, he said well your website says open til 11pm, bar maids reply was well the bar shuts if the manager says so. We were appalled also earlier on to hear a supervisor/manager speaking to one of the staff like dirt on her shoe. Won’t be visiting this Brewyers Fayre again.

Despite a reservation we were told to find our own table. Lots had reserved on, the others had dirty cutlery and rubbish on. We cleaned the table and found clean cutlery then ordered food. Starters of prawn cocktail with supermarket sliced bread. Mains arrived before I finished my starter. Mains - pie was hot, chips, peas and gravy were lukewarm. Not impressed would not recommend. The restaurant wasn’t that clean. We stayed at North Shields earlier in the year and despite the Brewers Fayre being very busy, service and cleanliness were fabulous. This one could definitely be better.

We take oyr grandchildren there so they can play in the playground but we were shocked to see that it had been taken away and replaced by extra tables and chairs!!. I think that this will affect their business greatly. We certainly won't be going there again now!!!.

Staff and manager, very customer focused. Sadly, my salad was disappointing. My partner enjoyed the mixed grill. Can't rate the manager highly enough after he resolved my meal being so unpleasant, very kind and generous.

Very slow service, they had 2 waitresses working if you running a pub/restaurant you need to be ready for the customers Food was not nice at all, Garden area had rubbish on the floor Will not be returning !!!

Some places are disgusting staff I'll full of cold and flu waiting on tables, we ordered are food at 9.45pm asked what time the bar shut as we spent a lot of money got refillable drinks as the staff told us last order was 10.30 well they call last orders just before 10pm a staff member just no that's just on food the kitchen is shut so went to get another drink the the bar staff then told me the bar is shut call last orders well there open to 11pm online and it's not like my self and my partner was the only people there people were still walking in to the bar for drinks at this point, I over heard the staff talking about there time sheet and putting down 10.55pm well they shut the doors by 10.30pm some places really don't deserve customers hopefully the management takes the complaint onboard

Lovely roast and very helpful staff. The host lady took us to the table and took my order and helped me with the code and also checked on us and made sure we are having a great experience. We were really impressed as it was obvious busy. We will definitely come back.

Wonderful staff, very helpful, polite and professional. Great service and good food. Overall a great experience and lovely evening.

My wife and I opted for the carvery menu ( that we had experienced before and been happy with) , but on this occasion it was extremely disappointing , the beef we selected was over cooked , dry and stringy , the roasted potatoes were soft and soggy , the vegetables were hard and the gravy was thin and runny . The only good part was the parsnips . We won't be eating here again.

The breakfast was amazing the staff was all very polite very friendly and incredible helpful when when we asked for something Can't wait till March when we come again to visit

First time visiting chafford hundred pub for the carvery. Food was very nice and tasty but cold. When we were shown to our tables , as there was 10 of us. I had to go to the bar and spoke to the manager regarding , breakfast all over the floor. Sausages, toast etc all over the floor . Which was dealt with but only a few pieces of food brushed up. The restaurant is absolutely filthy . Everywhere needs a thorough clean. The toilets , some of them didn’t have a seat . There was also no soap. Also whilst it was freezing outside , it was as cold inside the restaurant with radiators stone cold.

Quick service. Lovely roast dinner. A choice of three carvery meats and plenty of vegetables to choose from. Great value for money. Now able to use our tastecard.

My daughter & myself went today for lunch. I had the Beef roast, which was served by Oudha?, he was very accommodating & let me try the beef before ordering. It was absolutely lovely, so, so tender, the best beef I have had for years, not a bit of gristle in it. The vegetables were lovely as well & HOT. My daughter had sirloin steak which she said was very nice as well. I would definitely recommend the Sunday carvery. The staff at this Brewers Fayre, were very friendly & prompt. Thankyou.

Waiting at bar to be served drinks 20 minutes, 🥲 wait again to order food, one person serving a bar full of people at peak times is bad management, food was horrible, not worth the time or money 🥲🥲🥲 However the people that work here try there best, it’s not there fault, Brewers’s fayre is understaffed all the time, very friendly staff

Some parts of breakfast were burnt - some were undercooked - evening meal was shocking had to send back as the steak was all fat and griddle) got full refund and complimentary dessert)

Go every week for dinner and a drink, staff are lovely and very friendly and never have any issues. Went last night and was told there was a long wait due to big groups but staff let me know as soon as I came in. Sadly I did witness a group of 10+ people yell at the poor manager but he still managed to remain calm and sort it out.

Terrible. Waited over hour and a half for food. Food was cold stone cold. Went over to manager and my uncle told him where’s the food. He then got really really rude and started shouting and swearing in his face. Then my 12 year old cousin asked innocently where her food was and he said rude horrible things to her. She’s a kid. Not going back.

it was disgusting the food came out an hour and a half later it was stone cold i could not eat it and the frazzled dirty chicken and ur stupid dirty manager started swearing at his customers swearing at me and i’m 14 and he got so rude to me he is a disgusting man he should not be working there at all i will not have him shouting at me getting so rude to me he needs to give himself a rest idiot mate

I Had a great night at Chafford hundred brewers fayre. They have Lovely welcoming staff. Very friendly.

Had an amazing evening here the service was exceptional Lara at the bar was especially helpful and very quick even though it was busy will be coming again definitely

Absolute shambles and the staff are appalling especially the so called manager. No customer service skills. Makes comments behind customers back. The staff are useless and you get the impression that the more customers they can p**** off the happier they will be. Stay away!!

Went to the pub with my family. We haven’t been there for a while and I could tell the place improved a whole lot. The atmosphere was great and all staff were super friendly. The food was nice too. Great and relaxing experience overall.

Came here for dinner with my family, waitress were very attentive,welcomed me and my family with a smile. They are very professional. A credit to the company. Jasmine and Lara i couldn't fault them. Always there if my family needed them. Manager Cody is amazing, helping out everywhere. making sure the customers in the restaurant were happy. Them 3 girls work as an amazing team. I will be returning.

Wow what a great night we had , my meal was delicious and the waitress was very helpful making sure we had everything we needed , the bar has really improved aswell with lots of delicious cocktails and mocktails to enjoy! really friendly and professional staff and a great atmosphere I Would highly recommend will definitely be returning ☺️

Service was not.good to say the least, food was adequate however dry and not worth the money will not return when visiting lakeside

Had an amazing afternoon here with my family. Table of 12. Play area was available 12:00 till 19:00 which is a great time for the kids. Cocktails 2 for £10 which we thought was a good deal. All order came out together so we could all eat at the same time. Service was good. Bar staff are very attentive. Waiters and waitress are quick and helpful. Always come here with my big family and they always remember us. Thank you Chafford hundred

Not the same as it once was very money driven & not as friendly as it used to be to be. Food isn’t great but it’s that’s a normal occurrence however the play area is great 👍🏻 and has always been a major factor for return visits, however not up to the service it once was under the previous manager.

It was busy so we had booked. The staff were very good and the best was the manager Sophie who was friendly and seemed be doing everything. Ordering was tedious as there were so few staff behind the bar but once you had ordered the food came quickly. It was a shame that the vegetarian lasagne was no available as the options for a vegetarian were limited to a cheese and onion pie, a Thai green curry and probably a burger. I noted that a customer asked why there was no coldslaw and they had run out. I had the pie which was OK but was bland. My partner had the fish & chips which said was fine. These two dishes together with a bottle of wine came to £41 so it was reasonably cheap.

We went there for a lunch with our 2 years old. This was our first visit and was recommendation by a friend. We ordered chicken dish while our boy was using the indoor playground. The dish was excellent as well the service. The staff was friendly and professional. The best part was that, we had the relaxed lunch after a long time while our kid was playing! Would definitely visit again.

Excellent food quality with excellent staff! One of the best places to dine with family in this area. The food was very fresh and tasty. I would definitely go back.

It was my first time in Brewers Fayre. I liked the place,it was very spacious,clean with choice of tables. Drinks and food at very good price. Ladies who served were very attentive and helpful. I would like to mention the General manager Zahid who was buzzing around and engaging with every guest and greeting all guests with smile! Will be back soon.

I stayed for 4 weeks for training nearby. The food has been really good, nice variety and the staff have been brilliant. Georgia is the life and soul of the place and will make an excellent manager one day. Vicky works tirelessly to delivery excellent customer service and Sophie runs the place really well. Big thanks for many enjoyable meals and drinks and for the good conversation too. All the very best to them all. Will come back if working in area again.

Sad to say the place has gone downhill. Food is getting worse each time we go, and last few times they've not added things we paid for.

We had awful service! The dinner took an hour to come out, was cold and had no of the other condiments extras the food was supposed to come with! The tables were filthy, and I actually saw a waiter brush a table with the floor dust pan and brush. Dirty plates had been on other tables for hours. I hate giving bad reviews but unfortunately this was very warranted. We will not be returning.

Food is reasonably priced my friend had to send hers back and still wasn't impressed. I ate some of mine but it was greasy. We were told they had changed suppliers. Very slow service considering there was hardly anyone in there

Very nice staff and and great service and friendly especially sophia and Georgia and noticed very clean about tables and bar and good price's for food

The staff are absolutely fantastic and one member of staff Sofia was absolutely amazing and very helpful food was very nice and prices very reasonable had a lovely time

I have been staying in the hotel for a few months and the staff are very accommodating and friendly. Georgia always goes the extra mile for me. Beverley, Sophie and Tracy always make me smile and help me every step of the way. Even the...

Always have a good experience at this site, Staff are amazing, Sophie has great customer service skills. And is very attentive to customers Myself and colleagues have been coming here for a few months now and they always remember us. Thank you again Chafford team

The staff are rude especially Monica or whatever her name is. There’s also a long wait for below average food. I’d save your time and money and go the the Lakeside Shopping Centre.

really bland food, not much to choose from, felt sick after a couple serves. most of the food wasn’t even hot either

Table and fresh cutlery was not fresh, ordered main at the same time as you have to go to the bar to order food, desert came out befor main meal, sent the desert back 35 min later my microwave pie mash and pea’s appeared. Once...

Lovely Steak and Ale pie for our dinner. Thanks Jasmine for cooking and Jack for his excellent service. Breakfast very good value too when staying at Premier Inn next door.

Waited about half an hour for dinner and when it came it was cold looked bad. We had winner winner chicken dinner. Everything on the plate was like eating plastic it was preheated I think. Never go to this pub chain again. Totally waste of...

This place clearly doesn't have the staff to be run properly. Long long queues to order food in the evening, tables left uncleared for extended periods, that horrible sticky feeling on surfaces that are not wiped down very often. The food itself was very mediocre...

Excellent food,brilliant staff, perfect for kids and a good safe garden for children to play in, thank you Sophie and jake xx

I have been coming here for a while now and normally always nice never normally any issues. This time one of the managers chloe was very rude towards me refusing my money and making up a policy that does not excist at all, the way...

Absolutely fantastic staff especially Bev. Very helpful with ingredients regarding cereals as I’m allergic to some items. Very jolly lady will definitely return as food and Bev was amazing x

Great frendly survice by the staff, graet food. Conveniently located close to the premier inn hotel. I would recommend and would visit again.

Great for the kid's to play, but make sure you've got an ambulance on stand by food is lukewarm and awful, chicken well under cooked blood runs out but as you have to pay upfront you're stuck a shrug of the shoulders and well it...

NEVER GO TO THIS CRAPHOLE, First of all, if you want to encounter the local mothers in their natural habitat then it is the perfect place. In all their glory acting like a proper zoo. One saying to their no more than 4 year old...

I’m glad it’s fully open now after being shut for a while! Sunday carvery looks better than ever, staff very welcoming and great pub menu! My kids really enjoyed our visit here a few days ago!

Lovely dinner on Sunday evening. Food was delicious and served very quickly despite being quite busy. Sophie is by far one of the best members of staff I have ever had the pleasure of meeting. She is very helpful and friendly and cannot do enough...

Great place food always nice and hot Sophie and the team are excellent always happy to talk to you. Us as a family eat here regularly and have never experienced a bad meal. Keep up the good work

Went to the carvery, food was stone cold, roast beef was very tough, swede watery as was the cauliflower cheese and potato gratan, gravy too thin and nothing was seasoned, very bland. Never again.

Absolutely love this place, we go multiple times a month, its a great place for nice food at a reasonable price, the kids love the play area and the staff are lovely and very welcoming especially Sophie who always goes above and beyond for my...

Thank you to Beverley at Brewers Fayre Chafford Hundred. You are great, consistent and always helpful.

Always Helpful and happy staff . Staying here 5 months . Sophie was very helpful and happy. Always busy but made time to be welcoming and speak. Beverly at breakfast is always happy and helpful too. 😊

Lovely food and great staff. Had the carvery and the staff couldn't do enough for us. Can't wait to return.

Waiting at the front door for 15 mins Before being acknowledged. Then told we had to wait for table 1 member of bar staff, young lad. No clean tables, no clean glasses. No even for drinks paid for at the bar had to drink from...

The staff were very friendly and really tried to explain that the kitchen is only serving very limited menu. I totally understood as they have a kitchen staff issue which is not their fault at all. Bar staff were great and friendly

Stayed in the attached Premier Inn. We thought we would book a table for the evening and so went in at lunchtime. The chap behind the bar said we didn’t need to book as we were staying in the hotel. Came back at 6.50. Told...

Arrived at 12.35pm. staff inside and cooking occurring. But staff didn't want to open the doors. Won't be going there again!

If you’re staying at Chafford Hundred Premier Inn, this is the best eating option without venturing to nearby Lakeside Centre. The menu is typical Brewers Faire with no surprises. I had dinner and breakfast and both were very enjoyable if not earth shattering. Staff and...

Hasnt been open for months now. I dont know when it will open again. All this closed period it has been open for bookings tho?!

Great breakfast this morning. Quick friendly service. Replenishing the food/drinks/plates/cups etc quickly. Used to come years ago for dinner, which was nice. Would like to see them start serving lunch and dinner again. Overall, very happy.

Booked a table for 6 for Christmas dinner and had a wonderful time! The staff serving us were so lovely and friendly :) The food was amazing! Chef didn't skimp on the meat and veggies were juicy/fresh. Honestly one of the best roast dinner around....

Visited Saturday 29th October for a birthday celebration with a pre booked table for 10 at 7pm. Arrived and were told to find our own allocated table but it was already occupied by another party! Never had this in a restaurant before. Eventually got a...

We had a table booked for saturday night (october 29th) for 15 people. We sat down and ordered food at around 7.15, waitress kept popping out telling us different items were unavailable. Mains were served at around 8.20. at 8.30 the bar sounded for last...

Friendly atmosphere, been out with our friends and kids and we had a very good time, food was lovely too, my steak was cooked to perfection, a medium sirloin, well done to the kitchen team, Jack who took our order at the bar had a...

Great setting and environment for adults and kids. Brought school children to Brewers and they went out of their way to make sure all our needs were met. Our waiter on the day was Jack and he was fantastic with the children and made sure...

Visited here today and was throughly pleased with the service we received. Jack was very friendly and helpful accommodating our group, we were greeted and taken to our reserved table. Orders were taken swiftly and food arrived shortly after. Portion sizes were generous and very...

First time visiting this restaurant and was surprised with how clean and welcoming it was. The staff were lovely, especially the staff member named Sophie she was amazing and helpful definitely a credit to your restaurant. I'm a fussy eater and she made sure I...

Have been staying at the on site premier inn for past 2 weeks for work and having breakfast and dinner here. Great menu, well cooked food and absolutely brilliant friendly and attentive staff. Special shout out for Jack and Sophie who are an absolute credit...

On our third week staying across the round from brewers, we go everyday for breakfast and dinner, the staff are amazing especially Sophie and jack, service brilliant food good, thank you from the 11 of us 😁

This is my third week staying at the Premier Inn and haven’t been anywhere else to eat or drink. The staff here are amazing, Sophie and Jack in particular as well as Bash. Always make me feel welcome and the food is great value and...

Came and had breakfast with my daughter this morning, Breakfast staff were very friendly. Food looked and tastes lovely. My daughter enjoyed her pancakes and chocolate spread. Great value for money, outside play area is great also. Thank you staff at chafford.

I cannot fault the staff at all as they were lovely and worked very hard despite clear staffing issues, however the choice of food was abysmal. We visited multiple times throughout the week as we were staying in the hotel next door and each and...

Very pleasant staff. Family friendly. Jack was especially helpful. Always has time for a chat. I hope to return soon.....

Booked a table for 6:15pm for myself & 2 children as staying at the hotel next door. Ordered at the bar and they were turning people who weren't booked away to save waiting times as short staffed. Children's starters came quickly but main courses then...

We visit this restaurant at least once every six to eight weeks and always get great service from all the staff. Our visit this time exceeded the normal great service we get and we wanted to share this experience with others. Jack who is one...

Excellent service from Jack, steph and Sophie !!! Kitchen staff are a bit grumpy sometimes but bar staff make up for that

The staff are brilliant good food couldn’t ask for a better service. Jack is brilliant along with all other staff. Jack raises money for charity by selling little bags of sweets to raise money for charity. Very hard working staff.

I'm not one for writing reviews, but I have to give Credit where Credit is due 👌... Me and my partner visited Brewers yesterday and the guy behind the bar (think his name is Jack) was so welcoming ... couldn't do enough for us, so...

5 out 5 all day long, great service from Jack, he couldnt do enough for us, friendly, polite and professional service. Had a lovely time.

Brewers fayre in chafford hundred is a lovely place to dine out with the food being delicious and the members of staff being polite and one member of staff Jack he is so polite helpful and he is such a hard worker and all of...

Jack top guy, brilliant service, quick with drinks and food. Will be back again to enjoy this wonderfull restaurant.

Been here several times service is always outstanding thank you Jack Stef and Sophie for your hospitality

Jack and Sophie where an absolute delight to have been served by. Jack was under a lot of pressure with a very busy bar, and made sure he knew who was next and asked what I wanted. 5 drinks and he got them absolutely right....

Jack c really lovely guy Great food Quick service And good place to take the children Good meal deals for kids and adults too

Thank you Jack for service se visito from Spain ando you make us very welcome thank you do mucho and spoke to us in spanish very helpful

Must say Jack and Stef are excellent behind the bar, always happy, always making the effort to talk to you and check if you are ok. Without them here I wouldnt even come in. Keep up the good work and great rapport you build with...

My wife and I booked a table short notice with no problem. Upon arrival we were promptly greeted by Jack who was friendly and helpful, he informed us of other guests they were expecting (a large party) then showed us a choice of tables (which...

Lovely food, kids loved the play area. Jack went above and beyond to help us all. We all enjoyed ourselves. Thank you :)

Although we arrived and were disappointed we were unable to book a table, the employee *Jack* saw the sad little faces of the children and made an exception just for us! He showed us to our table, and even checked up on us to make...

We came tonight for a family meal which was really nice. We would like to say a big well done to the bar staff they was short staffed but really went out of their way for you. Jack was great and very welcoming.

Come here quieton bussiness really nice spot and the bar staff are really friendly especially jack always friendly and really welcoming.