Harvester Grays in Thurrock

I went to grays harvester for my wife 50th there was 10 of us what a nightmare we go there at 630 we waited a long time for our food when it came out it was cold our kids meal took another 40 min after our meal came out cold we complain to manager which was very nasy he said there was nothing he could do ccethe other manager would not come out bad service cold food would not go again total shit spoit my wife birthday going down hill needs a new manager

Thank you Tarryn for our lovely breakfast x

Booked a table for 7pm, on arrival told 45min wait for food. I stayed and ordered my Rotisserie chicken, 10 min later waiter returns, No Rotisserie chicken or skewers. I spoke with the manager who said she was just the Supervisor and just said we havnt got any chicken cooked. Why does this keep happening, I am done with Harvester

What can I say. We come here for a meal for my girls first birthday and the service was dreadful! Over an hour and half wait for our mains. We asked for the kids meals to come out with the starters was told this wasn’t possible.. never heard that this hasn’t been possible. Also wasn’t able to substitute anything on the plate for anything else so the meal basically comes as it is or lump it basically. Waited over 30 mins for a beer to come .. reservation made for 7pm by 9:30 we was fed up left with the cake not even sung happy birthday to the 1 year old had to keep her awake the journey home so we could do her cake. Overall service is horrendous. Food was adequate if that and was cold!!

We had a wonderful dining experience at harvester . The food was delicious and our server bimal and his service made it even better.

Served by Tarryn , lovely server , lovely food very worth the visit

This place is getting worse every year. We was here couple years ago and didn’t came back after because we had to wait for food over 1.5hour . This time me and my husband to go and try again, wasn’t even busy. We took drinks with us straight away as we knew its probably going to be waiting time as usual. Took 30min just to take order, and then another probably hour to bring food again! What a joke Order steak that cost £22 ! Rear steak - they brought over cooked steak , and not talking about sides like mushrooms and tomatoes horrible freezing cold . For this money , Im sorry but this is disrespectful and disgusting. Had to leave not eaten and angry , not coming back ever again !

Brilliant restaurant! We had such a lovely time and even our Dog got to come in! Vanessa served us and she was super helpful. The food was delicious and the atmosphere was nice, definitely going to be back soon! :)

Fantastic food and really helpful and pleasant staff.

Quite a nice Harvester, staff are really friendly and the food is pretty decent. I know the salad bar is free, but they need a better creamier potato salad and pasta.

Great food as always. Karen the server very polite and respectful, not rushing us. Place very clean. All staff had a smile

Always a good shout for breakfast. Staff are always happy and polite. Could do with a few more staff members in the morning to help lighten the load but I get they don’t wanna have too many people in case it’s quiet.

We have been waiting for more than 1h30 for the food to arrive. And the food was not very good either.

Gosia's service was excellent 👌

Karen was great as always! Very kind and helpful. Delicious food, cozy atmosphere, and friendly service. Unlimited Salad bar is always a must and was well topped up the whole time.

3 yrs we have gone at Easter, kids love it and so do adults, entertainment is great for kids and adults 😀

Enjoyable brunch with my friend

I will never, ever eat at this restaurant again. Food was overcooked so much the chicken was extremely dry, and burnt and when I bit into the chicken I broke a tooth. My wife ordered the meat on a skewer and that was over cooked. Tip to the owner get a chef who can cook before taking peoples money.

The steaks and onion rings were over cooked and inedible. There was a long wait for food. Tables were uncleared. We will not be going back.

Ordered the mighty one burger first one came looked as if it just been slapped together. Presentation was abismal and call themselves chefs. Manager was absolutely useless caring about customers and their needs clearly not. Manager said he'd get a new one done waited about 40 minutes now and still hasn't arrived so I refused it because shouldn't have to wait long for a new burger to be made if first one got sent back. Would definitely not recommend coming to this abismal place.

First time here, awesome place, big place, tasty food and fast service... specially with James 👌👌👌

The place is well located and pleasant to the eyes, it was my first time to check out the place and try the food, but honestly l wouldn’t go back, the food took a long time to arrive at the table. It was cold and it’S not nice to eat cold food after waiting so long, l placed my order for the meat well done, but l think they took it too seriously because my meat was burnt and lastly it takes a very long time for someone to take the money from the bill and another delay in bringing the change

Took nearly 1 hour to get served and food to my table only to have my 12oz ribeye meal which is not cheap with the steak solid,the steak was the worst i have ever been served and i eat out alot,to make things worse the manager says sorry sir we wont charge you for that meal omg the cheek of it, still had to pay for my partners meal aswell,never going there again,my advise,dont bother,but thats just my opinion.

Was served by Vicky she was lovely and aplogised when our food turned up late she took one of our meals off as a good will gesture. Thank you vicky you made our visit very pleasant

Visited this harvester on a Sunday afternoon, there were 8 of us, celebrating a birthday, and had a great experience, salads were lovely, fresh and full, and the main meal was hot and delicious, service was impeccable, really enjoyed it, and will definitely return and recommend

What a lovely place. Party of 8. Nothing was too much trouble, all the staff were friendly and helpful. Food excellent as was the service. Highly recommend.

Wouldn’t say I had high expectations as you know what to expect with harvester. The food was good though, the portion was generous. Ordered one of the sharer meals and split with my partner, it was cooked well and we were full after. The salad bar is always good. The service was slow, took quite a while to pay and order so bear in might you might have to ask a few times before something gets done.

Food was overcooked and not edible staff didn't seem to care and still charged us full price

The salad buffet with a very large selection is perfect, the food was excellent and the service was extremely accommodating

Great food, service and our weekly treat! James and tarryn are simply incredible.

Last week on Wednesday the card machines went down and I was made to feel it was my fault while trying to pay for my bill. Harry made me feel very uncomfortable and made me to feel as if I wasn’t welcome and it was my fault. He walked off in a rude manor and “huffed and puffed”. I come in the harvester frequently and the staff have been amazing until this point.

Went to the gray harvester today 12 April my birthday beautiful meal our waiter was James fantastic personality friendly my great grandson has to have a Epipen which is carried everywhere with us he spoke about the food they sell and made us feel so safe eating in the grays harvester James you have Top marks from us all for your kindness and being so helpful great personality and very caring 😀 BIG THANK YOU WE WILL BE BACK X

James was amazing very attentive and happy to help us! , even to the point he run out to give my nephew his toy he forgot! Thank you James for making my nans birthday perfect!

I had a good experience today in Harvester, Tarryn in particular was excellent with suggesting items on the menu

This place was very cosy and the food was also very good

Just a arrived home after our breakfast at Harvester. Grays As normal food was great The atmosphere is just brilliant and service always done with a smile and very efficient. Hope all harvesters have a JAMES KAREN and JOVITA All three are just brilliant and a credit to Harvester. Can see why the Harvester Grays is always busy. Chris Murphy

Usually very good but this time it was horrendous

A smashing young man patiently served us 😆

Just had a great meal in Grays Harvester and would like to leave a top review for my extremely helpful and polite waiter Josh Thanks for the fantastic service

Josh was a lovely young man and was very polite , patient and helpful, even gave us all nicknames by what we ate. My gammon was lovely and the Ricky horror sundae was sooo filling

Food was amazing and quick service Josh our waiter was very polite and patient with our table! ;) From chicken flatbread girl

Crafty lunch with my girls. Food good, service excellent from our waitress Tarryn. 5star

Lovely prompt service and great food. Thank you Tarryn!

Lovely meal. Service was excellent, lovely wait staff! Will be back.

Great service, Tarryn took care of us and was very attentive and energetic. Lovely time all around

Popped in there for breakfast, it opens early which is a bonus.

Don't eat here listed Friday 14th March and orderd ribs and now I have food posing

Hey Grays team, looks like Reserve a table URL has extra "www." in URL due to which link is not working properly

Josh was amazing, great with the kids Food was fab !

4 of us all enjoyed our food this evening and our server Josh was very attentive and helpful. Thank you to all at the Harvester we will be back soon and recommend others to try the new menu.

Josh was fantastic with us, a table of 12. Polite and efficient. Great visit thank you

A lovely venue which appeared very popular when I visited. I enjoyed the meal and it was a fair price, the huge plate made the serving appear smaller than it was but I can't fault the quality. Table service was excellent. Recommended.

I've found that Harvesters in general tend to over cook most things, but the Ribs I had as the weekend were so burnt and dry that i'm feeling thirsty just thinking about it now. Im running out if things left to try on the menu that they are able cook!

Was very impressed with this Harvester. food was spot on as well as drinks, we was served by keira who was brilliant, polite and knew exactly what she was doing, she explained as soon as we was sat, the few things that were not in stock with the biggest apologies and helped us with load our discount code after our meal (which for the life of me i could not find again). food, drinks and service was the best! Would recommend to anyone, 5 star rating 🌟🌟🌟🌟🌟

Came here again with our Granddaughters & Daughter in law, booked a week earlier as it was Sunday 2nd March and knew it would be busy (which it was) Quickly seated at ironically the same table as we all had last time we all came. James came along after a bit of a wait but it was extremely busy and amazed us all when he took orders for all 6 of us without writing anything down even though everyone ordered something different, we pointed this out and he was very gracious explaining his experience. Food arrived about 30 minutes lately exactly as ordered, everything great as usual, we were never rushed even though it was busy and ordered a few desserts and extra drinks. All in all another excellent visit at the Grays Harvester and will definitely be returning. Big thanks to all staff and a special thank you to James. The Fisher Family

Never had a bad experience in a Harvester. Great menu, good value for money. Free salad....what's not to love!

Good quality food at reasonable prices

Terrible experience. Dinner came out at different times with things missing.Food overcooked.My wife waited 15 mins longer than the rest of us. We live fairly far a way from each other and met somewhere in the middle .Won't be going back.

The waiter was great, amazing customer service. Very friendly and helpful with the details of the menu, and was overall pleasant experience. Asa hicks was an amazing waiter.

It wasn't up to usual standard compared to others in the area. No allergens were asked at the dinner table. The cutlery was dirty. Food items were missing. Was a bit sad and won't be going back here.

Went in for lunchtime menu excellent and great price

I had a migraine and threw up a lot in the toilets, and the staff were really nice about it, im so grateful to the lady that we spoke to for not making me feel worse about the mess id made

The food is delicious and reasonable prices for the quality I get, the staff so friendly and helpfully specially gosia was amazing staff.

The customer service was outstanding specially Gosia was very professional and good communicative lady, the product was exactly what I was looking for.

We've always enjoyed dining here, so I'm hoping this was just an off night. The restaurant was packed, and it was clear they were severely understaffed. We waited 30 minutes just to be seated, with a line of people stretching out the door. The lone staff member at the front was juggling multiple roles – bartender, host, and table cleaner – and clearly rushed off their feet. Once seated, the service was prompt and we received our glasses and salad bowls, which we appreciated. The salad bar and refills as always, is a highlight for the kids. Our food arrived in a reasonable time based on how busy it was, and two of our three meals were good. Unfortunately, the kids' burger was overcooked and curled up round the sides. The staff were very apologetic and kindly removed it from the bill without hesitation. You could clearly see the staff were doing their best in a difficult situation. Recommendation, if the restaurant is short-staffed....it happens from time to time, they should really adjust their online booking system to avoid overcommitting, causing service levels to reduce. I mention this as most people queuing to get in had pre-booked online.

Great service and food, Vicky was a delight, very friendly and polite. Service was quick and the food was really nice. Specially the steak flat bread!

Vicky was lovely and friendly! We had great and speedy service, thank you! Food was also lovely came out fast and was hot. Also had a lovely glass of prosecco

Very nice food 😋 value for money

Very clean, lovely staff, good selection on the salad bar. Tarryn was very attentive and polite and funny xxx

Food very good only complaint was we didnt have time to sit down and the waitress was asking what drinks we were having never even got my coat off the first 10 15 mins it was rushed never had a problem with our regular one

What a disappointing meal there was 5 in our group my grandsons birthday he ordered chicken strips came out cold sent them back asked for fish fingers instead. Waited around 35 to 40 minutes. Three of us had chicken half way through our meal found chicken was pink and some had blood near the bone my husband sent his back when returned not much difference we asked to speak to management. Manager told us that chicken will be pink near the bone when it's cooked I've never heard anything so ridiculous if everyone ate chicken like that their wouldn't be many people left l Think this Manager should do some food training what a disaster evening wouldn't come back to grays harvester C Alexander

When we arrived the manager couldn't find us on the booking and moved a few table together to get us in, we ordered 2 original combos, half a chicken, burger and a kids chicken strips, when it finally arrived the chicken strips were stone cold and all 3 chicken meals were pink on the inside and we could see blood on the chicken, we asked to have the kids meal changed to fish fingers because after tasting the cold chicken my son didn't want it as it put him off and we sent the worst of the chicken meals back, after about 20 minutes the chicken meal came back and all they had done was put the chicken on the grill for a short while on one side but the other side was still pink and covered in blood, we asked where the children's meal was and they said it wouldn't be long, the rest of us continued eating what we could around the blood parts of the chicken while my son sat there waiting and waiting for his meal, his meal arrived about 30 minutes later and he had to sit and eat alone while we watched, (this meal was a special birthday treat for my 9 year old son and it was ruined), we also asked for a drink while we were eating, my dad wanted a doom bar and was told that they had sold out, if they had told us when he ordered his first drink that there wasn't any more he would of picked a different drink, when the waitress came to us we asked to speak to the manager who then came over about 10 minutes later and when we said about the chicken being under cooked he reply was it has probed and is 60 degrees, I have worked with food for a long time and I know chicken is under cooked at 60 degrees and should be over 70 degrees and the manager just kept saying that there is always blood on chicken when it is next to the bone and it was like he was bluffing he way through and didn't know what he was talking about as he knows nothing about the cooking of the food that he sells, when we said what is he going to do abut the meal he said he would take the meal off the bill that was taken back but wouldn't do anything as we didn't send them back even though we had hardly touched the chicken, I also asked about the lack of doom bar and he replied that they had been very busy with the 50% deal and it wasn't his fault but when I said that if you know you have a big promotion going then why don't you order extra and he said he he didn't know he was going to be busy, maybe you should give your managers some training in the actual food preparation and cooking before letting them run one of your tests they know what they are talking about, I used to enjoy going to thus rest but I won't bother in future

Couldn't fault. Excellent service and food portions. Good menu choices. Nice atmosphere. Highly recommended

cannot tell you anything as was turned away only took reservations it was about 6pm on a week day so not impressed

Good food quality today great service

The food here is always at a fantastic standard and the same is said for the service from Tarryn who goes out of her way to smile and have a good laugh with you. We will continue to visit and enjoy a brilliant meal with a warm atmosphere. Thank you all at Harvester!

I love everything about Harvester Grays, staff are lovely, ftiendly, food tasty, nice atmosphere.

Good food with a promotional 25% off with the harvester app.

Was lovely food , our server tarryn was so sweet , had an amazing time 🫶

Very friendly lady at the collection desk. Great delicious food. The salad was amazing too

Our waitress was Tarryn was a really friendly lovely person grateful value to the company , food was nice steak was cooked to perfection highy recommended as was the burger well definitely be returning And will highly recommend

If I could give it a lower score I would waited 15 min to be asked for drinks jacket potato was sent back as it was cremated the second time round still burned but I gave up by that point and just accepted it . The mixed grill steak was probably the worst steak I’ve eaten in a while very dry would not recomend Server was lovely though when we did get one

We had a nice family evening meal after work and was greeted by Bimal and very pleasant and helpful member of staff. He greeted us and talked us though the menu with that wasn’t available. His service was 10/10 and very nice ans friendly he also assisted the table next door when they had a wobbly table he solved this issue for them . Both my family table and the table sitting next to us agreed the service he present was amazing . The new food menu was really good with great portion sizes and the 50% off meal voucher was a great help . The afters where amazing and I really enjoyed my dinner / desert and overall service The new decor is a great touch aswell Well done harvester and a big well done to Bimal 10/10

Both chicken dishes were lukewarm . Asked for one to be replaced but also lukewarm. Bill charged incorrectly had to query it.

food was spot on as well as drinks, we was served by keira who was brilliant, polite and knew exactly what she was doing, she explained as soon as we was sat, the few things that were not in stock with the biggest apologies and helped us with load our discount code after our meal (which for the life of me i could not find again). food, drinks and service was the best!

We visited here for lunch our server Tarryn was very welcoming and friendly.Service was very quick and food hot and good quality will visit again soon

I visited with my family on Monday 30th for a post christmas meet up... booking was easy and kept informed as the date approached. Service (Karen) was impeccable and only wished we had left her a tip. We will book again for next year's post Christmas meet up. Well done team for a fantastic experience.

We waited over an hour for our food,when we went to order our food we was told no rotisserie chicken. I asked about the 3 meal cajan, southern and rotisserie and was told I could have a extra southern so ok that's what I ordered. Over an hour later food arrived with rotisserie chicken on ? I was told that's what then delay was for? Ok why not explain this while waiting for an hour . So wasn't overly happy with time waited and as the garlic pitta actually had nothing on it was just dry.

The chicken was so good the ribs terrible hardly any meat on them chips ok

Not a huge fan of the food, the chicken skewers were burnt and flavourless. however we received great service from Eloise

Haven't been to Harvester for years, but went for a family gathering. The food was moderate, imo, and the portions were pretty mean. I doubt I'll ever set foot in one again.

Nice place good good at fair price, pleasant staff

Had a lovely meal with keira looking after us and making us feel welcome with a smile on her face, she was very polite and friendly and see to our order arriving nice and hot.

Great service from Keira, attentive and friendly. Good was good and any queries dealt with straight away. Well definitely recommend this harvester.

We had Christmas dinner here and it was great ! Good portions, really food food and the service was great. I'd accidently ordered someone the wrong main and they changed it for us. Super attentative. Great value for a Christmas dinner out and we'll definitely be booking again for next year. Only thing that would have made it better would have been if there was Christmas music playing. Thank you

disgusting management, rude and absolutely NOT CHILD FRIENDLY

Lovely staff, great food and service

Very happy food and service staff are great

waitress was extremely helpful would recommend

I walked in with 3adults 2 kids ,the man face show not welcome said if you not make reservations there had no table at all till after one and a half hours the kids so disappointed,but the main thing is only 2 or 3customer at the restaurant.the man said no table on Tuesday 4.00,I can feel the are not welcoming for kid or other races .i will not visit this place again