Based on 406 opinions finded in 2 websites
Opinions
Food was excellent, was amazed by the price and can I just say service by Sean was fantastic. He went above and beyond to make our evening special! Great experience here and will be back very soon
Chelsdee . 2024-10-09
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Great pub with a big drink selection, great service from Shaun, very quick and polite. Would 100% go back, next time to try food
Kiera L . 2024-09-14
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Great food, good atmosphere, staff are friendly , Mayson was helpful with explain food choices, knew the menu well, nice pub.
Tara G . 2024-09-14
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Awful place, purposely waited until after 10:00 to ask for ID to my friends in the rudest manner. Referred to my friend as YOU and pointed at him and told him to leave the premises. Rude when we questioned as to what was wrong with the ID that had been scanned a day prior. Demanded that he LEFT to get a passport which they looked at funny even after all this hassle. Then came out after hiding for 5 minutes to give the ID back with no apology. Disgusting behaviour no service whatsoever just plain rude, probably racially motivated the way he looked at my friends was disgusting. Really disappointed didn’t expect this from here.
Tyler R . 2024-09-13
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What a FAB pub!! Great for lots of reasons: fun and family friendly atmosphere/ generous portion sizes for very affordable prices/ lots of indoors and outside seating/ friendly staff.
Hannah M . 2024-09-01
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Wow , havnt been for few months we got a steak / rib combo n chicken steak combo , we love ours cooked well done but still soft not chewy , the food was amazing , best rib / steak combo ive ever had , fries mush room toms everything was perfection , the flavouring was amazing , i asked to see chef and told him his name is chef ian , we all love to complain but i needed to tell him its the best ive had .10/10 ...
Brian J . 2024-08-29
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Amazing food, prices are great for what you get. The staff always friends ,served by Tara very kind always willing to help
Ryley-jay G . 2024-08-18
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Brilliant choice of drinks (except there’s no cruzcampo) Tv and volume for sports inside are amazing could improve outside
Ryan S . 2024-08-18
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Great family pub close to lakeside. Lovely friendly staff and great food reasonably priced. Free car park. Entertainment was great! :)
Samantha W . 2024-08-17
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A wonderful pub for a good night out! Reasonable price and high quality. Dog friendly great for a family meal and accessible, free car parking.
NorthStar13776867713 . 2024-08-17
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Best pub around. Staff are amazing. Very welcoming, friendly and attentive. We come here all the time and would highly recommend
jack w . 2024-03-17
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Came for dinner with my partner, staff were friendly and accomodating from the moment we walked through the door. My partner had a mega mixed grill which he said was really nice and I had the salmon which was also very nice. Deserts were lovely too, I enjoyed the crumble and my partner liked his banoffee cheese cake. Great value for money, nice atmosphere would definitely recommend and we will be back again. Thank you to Ben and Mollie who were our servers on this occasion, very polite, friendly and professional and couldn't do more to make us feel welcome.
midnightp2021 . 2024-02-26
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Came for lunch with a few friends and our babies. I have a double buggie which was happily accommodated for. Ben the supervisor for the day was so lovely along side our waitress Mollie and Jade on the bar. Food was amazing so thank you to the kitchen stuff. We left with full tummies and full smiles will come again.
Kaylie N . 2024-02-23
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I was here on Friday evening with friends for food and drinks, and I must say I was amazed at how this place has changed for the worse. The general manager looked like she didn't want to even be there; there were only three members of staff working a busy shift the place was a mess They didn't even have cocktail glasses for my drinks; I got them served in a Pepsi glass!! There were staff in the pub that were off duty but had no consideration for there colleagues who were struggling. These staff were also vaping inside the pub when other people were being told they were not allowed to vape. I saw the duty manager (Sam) tell them to stop, but they completely ignored her. I felt like i was in a youth club as there were so many youngsters drinking, being loud and having no consideration for other people in the pub This pub used to be a family-friendly pub, but not any more. The group of youngsters sitting near us were making quite a lot of frequent toilet visits. I think the company needs to get a new manager to bring this pub back to how it once was. i must say one thing though: Sam tried her best with the awful situation and needs to be praised for how hard she was working under pressure I will definitely not be returning its a shame that such a lovely pub has gone down hill from what it once was
sandra d . 2024-02-05
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What a great place to go out with family or friends, the foods is always amazing and drinks go down very well when all the staff are having a laugh with you.
stevoh572 . 2024-01-23
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This great spot to have drinks and the stuff are outstanding and very polite and it’s always warm in there as got heating on good for cold nights Somtimes don’t want to leave.
Ashley H . 2024-01-23
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Very welcoming pub and staff, very accommodating for wheelchair access and seating at table. Good menu and food is always good and as a family we always enjoy it! We’ll be back 😀
O4992QGangiew . 2024-01-16
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Came to the treacle mine for lunch, I had the ribs, which came out very quick , very tender wasn’t dry.. would defiantly come here again, the staff were kind and smiles all round. Highly recommend here for lunch!
H5647NLnicolef . 2024-01-13
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Had a great meal with great service, was busy but staff , Tara and willow especially, couldn't do enough to help.
Kellie T . 2024-01-06
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Not sure I can agree with Anthony D, Myself and my family found the staff to be very polite, helpful and professional. Food was delicious and served in good time, We also politely, waited to be seated, therefore having a clean and fully prepared table to sit at. Do not let a poorly worded review put you off of visiting, we will all definitely return to the treacle mine pub in the future.
joc955 . 2024-01-05
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Came in here for New year’s eve, drink prices are good and the staff here are always lovely. I was served by a guy who I think was new, called Kai who was very professional and friendly. The staff are amazing and for being new on a job he knew exactly what to do! Even taking time to tell us what beers they served at the pub. The Treacle Mine is one of my favourite pubs to go to.
Trail24033325932 . 2024-01-02
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I'd stopped going to the treacle mine over the last 2 years as the service hadn't been great but a friend really wanted to go and so I gave in. What a different experience it was this time around! The bar staff were fantastic, we were served by a young man called Kai who was polite, charismatic and extremely helpful. Good service is important to me so it was great to see the treacle mine turning things around by hiring happy,helpful bar staff. Will definitely go back and recommend this pub to others from now on!
Passenger09721980946 . 2024-01-02
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Lovely atmosphere, engaging entertainment with karaoke ,bar staff were more than nice doing what they could to provide a service all be it on a busy night love the place
Kai A . 2024-01-02
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Went there for a night out with friends. Very good atmosphere and staff friendly especially the young man bhind the bar who was very friendly. Was served promptly at the bar. Will definitely be returning
Jodi A . 2024-01-02
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Kai’s service was absolutely amazing ! Always making sure we was having a good time and always checking everything was good ! Down to the food,drinks and even where we was sitting, he made us feel so welcome !
Amy_280181618910 . 2024-01-02
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Not welcoming. Despite being quiet the staff were more interested in chatting to each other behind the bar than serving or tidying up the place. On tidying up, on arrival we went to a table which had empty glasses and food packets left on it....
Anthony D . 2023-12-31
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Came for dinner with family and a few friends, was lovely, staff were very friendly, was busy but food was very nice would definitely come here again
midnightp2021 . 2023-12-26
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Probably the worst pub in Thurrock. Extremely poor service, understaffed bar, 1 security guard on a Friday night, overcrowded standing areas and above all, rude staff. Side note, if you want to get attacked by a group of 15 youths, make sure you attend. Well...
danielminter71 . 2023-12-26
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DO NOT EAT HERE!! Had booked for Christmas Day (due to leaving it to late to book anywhere else!) Honestly worst experience. The service was very poor, the staff were rude (all except one male waiter) no cutlery on the table our starters were served...
Lauren H . 2023-12-25
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On the night I went it was dark and raining when I arrived. As a lone female I didn't hang about in the cark park and didn't see any signs. Met my friend for dinner after work and the atmosphere was very relaxed and comfortable....
tabrainham . 2023-11-13
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Very nice food ,great service by staff especially the manager they are always welcoming every time I go in to eat or drink.
Michael H . 2023-11-08
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I put my registration in the machine one wasn't working very strange having to do this. Meeting friend hasn't seen for over 30 years ,to only months later to get a fine from private company. They can only give fine if not following rules of...
dee p . 2023-11-05
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I was very disappointed, the waiting time for food was over 30 minutes, and I had to ask before the food was finally brought out. My "sizzling" Chinese pork belly had absolutely no sizzle to it, the sizzling salmon my friend had was over seasoned...
Helena T . 2023-10-19
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Arrived early lunchtime. Garden tables had not been cleared properly from night before. Glasses and debris everywhere. Although staff were serving food, but then leaving "empties" etc on tables and just walking past. Hanging baskets were all dead and the bins overflowing. Staff were equally...
trappitt . 2023-10-09
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i have to give a heads up to Emma, i had been playing golf on a 30+ degree day i had a diabetic episode when i got there and she was brilliant, put me in the recovery position & everything ( was very knowledgeable 10/10...
charlie m . 2023-09-23
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Lovely food, staff are so lovely and always willing to help, the price is amazing for the food quality and portion sizes
ryleyjayg . 2023-09-04
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Amazing breakfast waffle, fresh strawberry’s and warm waffles perfect way to start the day ! Others had the English breakfast, all came out hot and perfectly cooked, Opening times are wrong on trip adviser, we would have came at 10 had we known it was...
Tara G . 2023-08-30
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Was hoping to avoid a negative review but following a wall of silence, feel I need too. Having visited many times over the years whilst in the area, after visiting on August 5th for lunch, I was hit with a £100 'Parking Charge Notice' for...
826llama . 2023-08-23
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I booked our slot for 7.00 pm the pub area was quite busy I eventually got served at nearly 7.10 pm as told it is nearly 45 mins for food. We decided to wait (I had previously a bad experience some months ago and decided...
Witchypoo69 . 2023-08-04
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Parked here to meet up with friends. Didn't see any parking signage to advise of vehicle registration approval to park. No machine was visible inside the pub and when ordering at the bar we were not advised. This is so poor, to not advise your...
Kay M . 2023-06-19
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Great food, served quickly, food was hot and tasted. Will be going back again. Thanks to the chef (I think she said her name was Marie/Maria) will be back again and again.
andyp712021 . 2023-04-12
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I love it here we went to see a band and have some dinner we had a great night the food was spot on. The entertainment amazing and the staff really friendly. Nothing was too much for them.
295kaylien . 2023-04-11
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Great food, good prices. Staff are friendly and always come here when I want a night out with friends.
Roam48755135007 . 2023-04-11
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Had a table pre booked for 5pm at arrived on time ordered meal at 5.10, no meal at 6.10 was told it would be about 10 min later. Canceled order and asked for refund. Bought fish and chips on way home ,fantastic. Would not recommend.
F1191LLwilliamt . 2023-04-08
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Welcoming pub, friendly staff, ordered some starters and snacky bits which was nice and tasty, would definitely come back again.
midnightp2021 . 2023-04-06
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Great atmosphere The food was very nice, and had lots of flavour my children enjoyed it all too. Thank you for a lovely afternoon. Would definitely recommend coming here.
X6382VEstephanier . 2023-03-02
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Welcomed as we walked through the door, advised about the car park and to put our reg number in. Very friendly and polite staff, our food was lovely and cocktails were tasty. Ryley makes a lovely cocktail. Nice atmosphere, will definitely be coming back to...
midnightp2021 . 2023-02-22
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We had the mixed grill and you could hear it sizzling as it was brought to the table. It smelt and tasted delicious and stayed hot. The staff were friendly and helpful, particularly Helen. The only downside was we didnt have room for dessert! Good...
NannyDiane . 2023-02-15
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Enjoyed a family meal here food was amazing and the staff were very accommodating nothing was to much trouble and the cocktails are great! Think I tried them all lol Definitely will book another family meal there again x
Hughes2004 . 2023-02-01
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Amazing experience Decent food Good price Lovely staff Overall we had a lovely time would highly recommend
Lacek1996 . 2023-01-10
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Can not fault the food or staff at the treacle mine, the place is clean and well presented, The staff go above and beyond especially Ben and Ryley, who are non stop, Gee is also very attentive in making sure we are seated so we...
C1827OXtarag . 2023-01-10
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Served by Gee, he was very friendly and he made the night a real laugh! Honestly could not fault it at all. Would definitely recommend!
R4871KGmarka . 2023-01-10
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Despite the restaurant being rammed ( i was surprised how popular this pub is) we had such a lovely meal. Really reasonably and the kids had clear plates which is very rare will definitely be back.
Mrsmurfio . 2023-01-10
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Food was good, staff couldnt do enough for us, always a pleasure in there. Good value for food and drink. Would recomend and we will be back for dinner again.
69Carlthompson . 2023-01-09
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After ordering and paying for our meal at the bar we waited 1 hour and 20 mins for it to arrive - on arriving the chips i had with my turf and surf were barely luke warm - the steak was so tough it was...
T3795JYpamg . 2023-01-04
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The service was amazing and so was the food. our server ben was incredible and helped us with everything, would really recommend.
R1030KGlouisef . 2023-01-02
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Food was tasty, staff very welcoming polite and friendly. Good value for money. Would definitely recommend.
midnightp2021 . 2023-01-02
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Amazing staff, George was 100% the best always willing to help as much as he can and always has a smile on his face when super busy . Food is amazing and always delicious 1000% recommend
ryleyjayg . 2022-12-20
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Heating on but really cold making it uncomfortable No steak except 5oz rump Short staffed long wait to be served Waiting for food will post a review when eaten
royhardy2021 . 2022-12-11
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Been coming for years food always been good, but new chef is great. The difference is night and day. Portion size is good for price, and steak is always cooked medium rare to perfection. Try the mega mixed grill, its huge and very tasty. Staff...
marksN6222ZW . 2022-12-06
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Such a fun night had by all my friends, entertainment was amazing and the food was really good and great value as well. Could not fault the staff, they worked so hard but all with a smile on their face. I’ll be back for the...
Moonandback86 . 2022-11-18
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Had a lovely lunch with friends after shopping in lakeside! It was lovely, staff were very busy but very helpful! The surf and turf was so tasty! I’ll be back.
una-marie . 2022-11-18
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Love a jug of cocktail and saturday night karaoke! Great atmosphere good in price and delicious food
812holliek . 2022-11-17
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Lovely little pub/restaurant, food was excellent and very tasty, staff were welcoming and friendly, good vibe in the pub from the minute we walked in, very reasonably priced and nice selection of drinks (especially the cocktails!) Thanks for a great night out
midnightp2021 . 2022-11-09
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I've been to the treacle mine quite a few times and the food has always been delicious. The meat is always cooked as ordered and I've really enjoyed the vegetarian lasagne
jameswE1497KG . 2022-11-04
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Came in a few weeks back staff welcome us and politely reminded us about the car park rules. Kids enjoyed there lunches I had the steak and chicken compo steak cooked exactly how I ask for it and was very tasty. Brilliant value for money....
295kaylien . 2022-10-22
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Be aware of the car park scam. I didn't see/ look for a car park charge, who does when you pop to a pub?, apparently you need to put your registration in a machine when in the pub, first time I had visited this pub,...
X6937GWroberth . 2022-09-20
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Held business meeting at this site. Easy parking , plenty of room and the staff were so friendly and helpful. Food was served promptly and very tasty. overall good value
GrahamP113 . 2022-09-09
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Visited recently for a family Meal and found it to be both welcoming and clean. Staff very pleasant and helpful. Food good, reasonably priced. Will visit again.
Foxs313 . 2022-09-07
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Service was perfect staff always had a smile, always willing to help and solve problems !! 100% recommend the food was amazing and can never fault for the money.
ryleyjayg . 2022-09-05
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We arrived for lunch 2 adults and three children. Greeted by the two lovely ladies behind the bar. They couldn't do enough to help us and was very accommodating to my 12 year old child who struggles in social situations. My child believes it is...
kay19882022 . 2022-08-14
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Not sure what to make of the last 2 reviews because in the last 2 weeks I have visited twice for lunch. I have very high standards for a meal and must say I was extremely impressed. I found it really clean on both occasions,...
luvkefalonia . 2022-07-31
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Arrived at the pub to find tables loaded with empty plates and glasses. Staff and management behind bar chatting or on phones and no attention for customers.
787simont . 2022-07-30
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Very non-interested bar staff, decor has been upgraded since my last visit but the staff are unfortunately of the same calibre as previously. This was a midweek visit.
895georgew . 2022-07-03
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Ryley couldn't have made our visit any more welcoming the family and I will most definitely be visiting again
T3360SWbill . 2022-06-28
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As a regular to the Treacle Mine i have enjoyed many meals here from breakfast, lunch and dinner, the food in the past has been hit and miss but a new menu and chef has meant the meals are much nicer and you can see...
bridget p . 2022-06-21
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Food and service was simple excellent. Our new local!! Breakfast was fantastic and great value. Evening meals are great too and always plenty of offers to tempt you back. Emma and Susan were absolutely TOP DRAWER!!
52Astro . 2022-06-09
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Hadn't been here for years and was pleasantly surprised to see that it had been redecorated with new carpets, etc. and looked very smart and welcoming. The food came out hot and was delicious. The staff are very friendly and helpful. They didn't hurry us...
Smiler17 . 2022-04-08
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Had a lovely meal at the Treacle mine , staff are very accommodating nothing was too much trouble and everyone very friendly . The place is clean and comfortable. Food was lovely, will definitely be returning.
JOKITALOURAY . 2022-03-23
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Couldn’t do enough for us. Issue with food going to wrong table by new staff member, but the rest of the staff stepped in and resolved it straight away. Nothing was too much touble. Amazing team work
Loulouabbott . 2022-03-23
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Popped in on Saturday 12th March, quickly advised of the parking camera system, beers nice an cold an friendly staff behind the bar.
paulcR5986EK . 2022-03-15
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Been using this pub for a while now both with family for dinner and friends for lunch Had a lovely spot of lunch which was Super Sub Hunters chicken melt Chicken/bacon/cheese n BBQ sauce, with chips n small side salad, baguettes were super soft n...
bridget p . 2022-03-10
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Had a lovely time at quiz night. Food was lovely and good value, staff were welcoming and friendly and the host of the quiz was great fun too! Definitely recommend and will be back again soon!
midnightp2021 . 2022-03-09
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Wow since its been renovated and renewed head to toe its fantastic. The food beautiful absolutely amazing, the amounts for the value are incredible. The staff so friendly, professional through out. Service was amazing, so good my mum has gone again today, highly recommended, lovely...
emmajanew14 . 2022-03-08
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Visited today and had a lovely meal. Superb service. Lovely staff Sam, Gee, Ryley, Ben, MJ and Susan so welcoming and pleasant and are excellent at their jobs. Full credit to you all. Chris from Canvey Island
chrisfR7790MW . 2022-03-05
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Fantastic Quiz, had such a good time, food was delicious and came out quickly. Credits to the chef/chefs. Ell behind the bar was really helpful and recommended we come for Karaoke on saturdays, also Jen who delivered our food was very attentive, will definitely be...
Polly298 . 2022-03-02
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Met with friends for a lovely meal , staff were all very friendly and the food was delicious and very good value, also popped in for lunch a couple of weeks ago and that was also very nice , we will be back to try...
jodeel2022 . 2022-02-28
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I hadn't been here for quite a while but as the pub recently changed hands thought I would give it a try.The food was superb hot and tasty.Our server Ryley was so lovely and M.J who was working the bar was so friendly and helpful.Will...
susandW9548UJ . 2022-02-28
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Absolutely shocking! First time and last time going there. Upon arrival there was a rude abrupt lady behind the bar shouting to the front door where we we standing have you got a booking is it just food or just drink I walked over to...
Leahdxx . 2022-01-25
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This is an lovely pub to go to for an night out with your friends or family, everyone is so friendly and polite. There food is amazing including the puddings!
894chantelleb . 2021-11-16
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Amazing service, the staff here are so friendly and approachable that even the most shy people can feel right at home and get on down to enjoy themselves. Particularly MJ who is the life and soul of a party, she practically made the atmosphere. Great...
Anonymous1363 . 2021-11-16
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Was passing through last weekend and needed a place to eat in the evening. Arrived and was greeted as if the place was my “local” The staff were really friendly and the food we both ordered was lovely (and plenty of it) We felt so...
ruthdB5727LZ . 2021-11-15
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Visited on Thursday for our Premier Inn meal deal over a couple of days what a lovely place the staff were all friendly and very helpful especially Martin / kane /Claire and kat they couldn't do enough for you I would definitely go back again...
chrissA4573ZM . 2021-10-24
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We came in here due to traffic being horrendous getting back to London. It was just before 8 so we decided to pull up in here for some dinner. We ended up doing the pub quiz too! All the ladies at the bar were lovely!...
LauraLouWho6 . 2021-08-05
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I would like to write a review on how rude to staff are here Come here for the final of the euro football game and the manager is extremely rude would not recommend going to a pub and spending any money whatsoever as she thinks...
784rosiet . 2021-07-11
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We went for a family meal and were served by Sam. She made sure our dietary needs were taken care of and made herself available to answer all our questions about the garden menu. The food was really delicious too. It’s been a long time...
jfk2021 . 2021-04-18
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We enjoyed our visit to the treacle mine today, the food was delicious and the staff were wonderful. Great to see the landlady be clear, firm, but fair regarding the covid rules with some customers who were trying it on.
jameswE1497KG . 2020-12-14
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Had a lovely meal, the food was superb and the staff were lovely. Was very impressed with the manner in which a table trying to flout the covid rules regarding alcohol service only with a main meal was dealt with. Gave me extra confidence in...
Witchblade222 . 2020-12-14
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Visited lunchtime today. Awful food awful service. Tables dirty and sticky Had to ask for cutlery and bought up a small spoon for my 2yr old grandson to eat chips with when mentioned just a huff no apology Gave him a small bowl of ice...
dackster60 . 2020-12-09
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Came for dinner tonight. All three of us enjoyed our meals. The fish and chips were good and the meat pie. My daughter enjoyed her fish fingers. The desserts were also very good. Definitely value for money. Our servers were both friendly and pleasant.
melaniec74 . 2020-10-28
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