The best restaurants serving British food in East of England

Food was really nice . Service was fast & staff were polite although no one seemed to be local so not sure how recruitment works here. However, the food was lovely as I’d expect from Kentucky Fried Chicken. Only tip would be the chips could be a bit crispier.

If I had of read these reviews before we went to Lowestoft we certainly wouldn't of chosen to eat here. Not sure they know what they are doing. We queued for 10 minutes which I know isn't that long but that was just to reach the front of the queue to put our order in as they have nothing cooked. so ordered the food & had to wait. We were in a hurry & only waited a quick sausage & chips. after waiting 15 minutes for the food & having seen people that came in after us get there food before us my wife approached the counter & asked what the hold up was, the girl was very abrupt saying I don't know I didn't serve you. we just wanted to get our food so we could get going. My wife said can we just take a normal sausage & 2 small battered to get us served & on our way. She had to ask permission & was not overly happy about it. so ruse, poor service & food not great either = Steer well clear

DO NOT ORDER!- SCAM! Faked a delivery and calls dp not go through!! Its a norwich number, yet a cambridge order?! Make ot make sense!!! I believe this is a front for illicit activity!

If you could give this place minus then that’s the way it would be! I really don’t know how a shop like this is still running based on the reviews but I’m not one to judge on reviews! I went down there yesterday to try one of the shakes…. I was greeted by a young woman who had a stinking attitude who looked like she couldn’t be bothered to her job. Once the shake was served I took it back to the car to enjoy. Little did I know the smell of it like the milk was 3 months out of date half of the ingredients was barely blended! I should have walked away before ordering after seeing how dirty the shop was! I phoned the shop to speak to the manager to be told “ we don’t have a manager in the store currently” only a supervisor who weren’t worth speaking to ! I really don’t know how a business can run like this i definitely would never recommend this shop unless you want to be off work and certainly don’t take your kids there!!!

Got to be the slowest staff I have ever seen. The two young lads need a rocket up their proverbials as they are painfully slow. Queue out the door only because of this and undoubtedly losing trade. Train your staff or replace them is the best advice this business will ever get.

Once again all the shutters were down on the fridges and chiller cabinets and part of the frozen section was closed off this is the 2nd time in a few weeks. What happens to all of the food behind the shutters? I won’t be buying anything in the lines of fridges freezers or chillers in the future. Disgusting

A valentine meal, waited 35 minutes for a starter, and then an hour for our mains to arrive. And we can't say the wait was worth it. The food was shocking, tough Ribeye steak. Frozen chips, lacking any colour , for the cost of the meal, you would have expected fresh homemade chips. Mushrooms dripping in fat. 🤢 The poor very young waitress taking flack from several diners, having no support from the owners or managers. They should award her for keeping professional throughout her regular apologies. On paying the bill the manager/owner didn't seem to care that the food was bad. All he seemed to care about was punching in the amount of the bill into his till, and us pinging our card. We will not be returning or recommending to friends

Worst fish and chips ever!!!, Chips raw, mushy peas cold and inedible, fish emancipated, service poor, not many people there now I know why- avoid at all costs there are much better places to spend you hard earned money on.

Disgusting service, food missing from every single meal, dirty cups , no drinks for kids even tho alot of advertisement of free kids meals but nothing for them to drink , staff dressed in jogging bottoms not professional at all. Not warned at time of ordering that food would be missing when we asked for discount as food was missing it wasn't much off at all for what was missing no atmosphere not even a little bit of music playing wouldn't recommend at all. Shame I even had to put 1 star

We were looking for a non pub meal early evening. Went here at 18:30 , board outside offering meals, no-one inside, told we are fully booked. More like we were wearing shorts - tailored I might add. Pretentious little place that does not deserve to survive

Bad hate this place dirty don’t go ever please save your self food cold after I waited 1 hour pleaseeeee don’t go pleaseee

We stayed here with our young family in January this year. My wife has reviewed the hotel below, titled “disappointing”, this was mainly due to the lack of communication prior to and following our stay. The below response it to the managements response from her post, as I am unable to respond directly and his response was inaccurate. Hi Richard/Chris, Thank you for such a prompt response. I expected that I would receive a reply to a public review. As stated, I did complete the feedback and sent a follow up email and have still not received any personal correspondence from you, including in my spam, however, I have received regular spam emails from the Grove. It may be worth checking your spam box for my feedback, as I said, it was completed promptly. As feedback was requested on multiple occasions following our stay, I hoped that it would be used productively, to improve your service. My review was factual, and you have now also demonstrated that not only are you not interested in your guests’ opinions, but you are also rude and condescending. We received the initial confirmation on booking but no follow up emails, apart from as mentioned above, spam. The booking email promoted the restaurant with no mention to the restaurants being closed and only stated that the breakfast included was for ‘reservations made directly through us (including our website) include breakfast as part of the nightly rate)’. The fact that the restaurant is closed for the first three weeks of January was obviously not clear on your website as that is where we booked. It would be helpful to make the booking email clearer or specific for the cottages and to include the closure of the hotel and restaurant during January, to prevent disappointment. Clearly the bathroom has had a hard 12 months. As mentioned on the feedback, I called the morning of our trip as we were concerned that we had not had any correspondence. The receptionist advised that there was one slot left for swimming, which we were advised to book, the Saturday or Sunday was fully booked and the other day had 2 slots. The day that we left we had to swim before 8am as it was booked out for school swimming for the rest of the day. Anyway, once again, Thank you for your rude/sarcastic response Richard/Chris, I feel that you have confirmed to any guests questioning your ethics, that they are in fact, quite poor. As advised in the feedback, the staff that we met were friendly and welcoming, I hope that you treat them with more respect that your guests. BW