Nº 203 in 210 in East Cambridgeshire
Nº 47 of 47 British in East Cambridgeshire
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78 Opinions
Great drinks, food and service! We popped in for lunch, didn’t book but were very welcome. Had a drink by the bar where our order was taken and then taken to our table. We had the set menu - all delicious!
1591 Opinions
Oh dear Highflyer Ely. From the looks of your reviews you had a terrible December 2024. Overworked staff, staff that had no idea or direction on what they were doing etc. We attend here for a family meal. While the food was ok the service was appalling. No table service, no christmas atmosphere. Then to be told we didn't opt in for a festive menu so we didn't get crackers! It's Christmas, surely that's a given!. Our seating arrangements were completely messed up leaving myself suggesting I have my meal in my lap! Then to be asked if we want dessert and coffees but only have the table for another 20 minutes really rounded things off nicely! NOT! And should we have the nerve to complain after spending a small fortune the manager comes back with nothing but excuses and puts the blame back on the customer! How can ALL the customers in December be wrong!? With responses like that from management it's no wonder people are escalating concerns to head office!!!!
135 Opinions
Chow mein not much meat and had lots of cabbage! And lots of liquid which was odd.I prefer noodles and meat with a bit of veg and lots
1587 Opinions
Drinks service was poor, but the toilets were absolutely disgusting…both gents and ladies. When we complained we were treated as if they weren’t responsible! I only hope they clean the kitchen better!
254 Opinions
We visited today and all I can say is what a fantastic place. Scott and Harry the barmen was so friendly and couldn't do enough for us. We will definitely be visiting here again.