Based on 7 opinions finded in 1 websites
Opinions
DO NOT ORDER!- SCAM! Faked a delivery and calls dp not go through!! Its a norwich number, yet a cambridge order?! Make ot make sense!!! I believe this is a front for illicit activity!
raebradyface . 2024-03-24
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Rarely leave reviews but legit wish we had looked at reviews first. Terrible business and you won't last treating customers so poorly. You accepted our order waited 2 hours and cancelled it after it was too late to order from anywhere else. The worst service we have ever faced and will be avoided in the future. If I could leave you 2 of these I would, shocking.
GG T . 2023-11-25
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Absolutely terrible, me and partner spent £62 on Sunday night and it never turned up but I’ve still been charged. I have tried to ring them but no answer, I would like my money back. I ordered this at 6.15 and then at 9.15 it said it was delivered. But no food was delivered
Samantha J . 2023-10-31
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Ordered on Uber Eats, quoted £20 for delivery and 100-120 minute waiting time. OK, the desserts looked good. And then, at 130 minutes they cancelled the order. Sorry, but that’s not good enough. If you can’t fulfil an order then I’m pretty sure they would have known at least half an hour earlier (minimum drive time from them to me). Really, really poor.
Walter A . 2023-03-11
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Placed an order through businesses website.. website stated 30/60 minute wait which I was more than happy with.. 2 hours later.. still no food contact via WhatsApp and Facebook messenger still no response.. rang 6+ Times and counting and no answer.. absolutely shocking service!
shannon m . 2022-12-31
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Deserts & munchie’s to blow your mind. Nice family run business. Friendly staff with a police service. Knickerbocker glory 10/10 Cookie Dough 10/10 Shakes 10/10 Was visiting town and this place was recommended by a local☺️ Will definitely visit again
AARON M . 2022-12-22
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Over 3 hours of waiting to get absolutely no where, Ordered through deliveroo and the order took till about 1pm (ordered at 11:15) to swap to delivered when it was not. Then tried getting hold of deliveroo support then the restaurant...couldnt get help anywhere. Are you people running a scam orr?
Logi992 . 2022-11-16
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What have they done to the Great Allday Breakfast. Sausages were in fact chipolatas, bacon was streaky and hardly rashers and to top the lot a pot of tea which holds 2-3 cups can only be served with 1 cup and no saucer. Asked for a second cup was refused, so we shared a single cup. The place has gone downhill, I hope the rest of the menu has not been tampered with.
497 Opinions
My boyfriend and I visited the bell hotel today for some lunch after our shopping trip. We ordered some halloumi fries for starters which was lovely, we then ordered our mains. I ordered a chicken burger and my boyfriend ordered a beef burger. When I took a bite out of my burger it had a strange smell to it and it didn’t taste right. The burger was very soggy so I gave it to my boyfriend so that he could give it a try, he looked at it and the middle of the burger was completely raw. I didn’t say anything at the time because everything else was fine and the waiter was really polite too but after coming home I’ve realised that it’s not okay and that other people should know before visiting the bell hotel.