The best restaurants serving Brasserie food in Glasgow and Surrounding

I phoned after 1 hour wait. When will it arrive? Double checked they had the right address. No they had the wrong one. So gave right one again over the phone. Delivery guy in street driving about could see him asking neighbours directions. He saw me waving and came up. He had a different number to my address. Was paying cash and noticed half the order missing. No can of coke or chips. Maybe the driver took it, as it was on the receipt. Cannot prove that though. It was, delivered by a just eat driver even though I phoned direct. Yet full price charge. Had to sort that. Food getting colder. Just lost a potential good customer. Beware. Of what food we got, was by now cold. Ruined our night. I usually ALWAYS Collect a takeaway myself. Now I know why. They simply are not capable working people. Dreadful. Steer clear.

I must add firstly that the taste of the food is really good and have no complaints as to the quality of products. Where I have a massive issue is with the portion size, genuinely lucky if we have recieved a standard portion of chicken donner or cheese never mind a LARGE. It's disappointing as we have shopped here for years and it's noticeable the size difference in the food. Photo attached of chips cheese chicken Donner & chips chicken donner for reference. Again I must add the taste is good and no issues with that it's totally down to the smaller portions. When compared to near by take outs these portions are tiny Chips cheese and donner meat is nearly £9!!!!

very good customer service also very nice staff where lovely and welcoming. Food was fresh and hot and very delicious. x

Heerlijke gerechten, vooraf hadden we de barolo sharingplater een aanrader. Je kunt zo van alles proeven. Als hoofdgerecht hadden we tonijn echt heerlijk. Ze hebben goede Italiaanse wijnen. Ook de bedoeling was uiterst vriendelijk. Een klein minpuntje, het voor- en hoofdgerecht kwam te snel na elkaar.

The Atholl arms is a place I've visited for years for a pint and a bite to eat and I've never had a problem until today the service and the beer were absolutely fine , however I ordered the Steak Pie and it tasted off infact it was rank definitely lying to long. I got the chef out to speak to him he was adamant it was cooked yesterday but my taste buds beg to differ. I didn't eat it and had the price of taken off my bill end of. Sadly that's the last time I'll be eating in The Atholl , beer only from now on.

Customer service is absolutely shocking

I went here with my friends for a lovely get together. In fairness the waitress was very efficient. We chose our meals from the lunch time menu as it was before 5pm. All but one of us chose simply Chicken. I chose this because it sounded quite tasty but when it arrived it was bland and boring. The jacket potato was like rubber and the chicken certainly wasn't proper chicken breast and was processed. One of my friends chose to just have veg with hers and I couldn't believe it when it came as it consisted of loads of peas infact looked like they had used a bag of peas on her meal. There was no taste at all to this meal and two of my friends actually didn't eat their chicken at all. Definitely won't be returning there as poor value and quality. The only upside was we had a great catchup.

My 13 year old son spotted this place on social media a few months ago and begged to go. Spotted a sunny day and we made the trip from Hamilton, about 50mins...but we did have 3 hrs in Balloch country park first to justify the journey. My son is Dino daft and smiled the minute he walked in the door. Menu was great, yes it's bit expensive for lunch time burgers but the decoration, staff interaction with hand held Dino's etc made it worth it. Staff member Lucy chatted to my son each time she came to the table, asking about his love of dinosaurs, and despite his age all the staff with puppets came over which was great as my son definitely wanted pictures and a chat. We both went for burgers with coloured buns and we really enjoyed them, and the chips were great, chunky and crispy. My son had a mocktail which was well presented and not much more expensive than coke etc. We were £40 for burgers and drinks...zero beer and mocktail...we didn't do a pudding etc. Price ok for a special treat and my son left with massive smile on his face and told me to leave 5 stars in Trip Advisor 😂

Back again, very disappointed with all 3 items ordered, won't be back in a hurry! Excellent food and value. Never long to wait when collecting.

Permanently closed or hours are wrong.

Buen lugar, la mayoría del personal fue amable, pero uno de ellos fue bastante grosero: estaba de pie para ir al baño y él hizo un comentario grosero sobre tener que estar sentado en todo momento, y ni siquiera estaba borracho para que me hablaran de esa manera. Las bebidas eran buenas pero se acabaron los cócteles, ¿cómo? Y también tardó años en conseguir bebidas.